The Windsor at Ortega

This is a lovely community. It is better than I anticipated to place my loved ones in. The staff have been good to speak to about my questions or any concerns I might have. There is a kitchenette in the apartment, and a laundry rooms in the building for the residents to use. The soap and fabric softner is already provided by the community. Some of the activities available include games, movies, outings, crafts, and more for the residents to choose from. They can stay as busy as they would like during the day.

From the first day we walked into The Windsor the staff members were just extremely friendly and you could really tell they knew what they were doing. We would recommend this community to other families.

Dad moved in from GA doing great, much improved condition. Loved the food.

I have lived at Windsor Assisted Living and care Facility for the last 8 months as for as I am concerned Windsor is 10 time better than I dreamed of living as far as I know I have had no dissenting, cross words or any kind of argument or dispute with no one person-staff-or resident. I have had nothing but peace and entertainment 24 hour day the chef and attendants of food service are superb and the food is better every meal.

The facility is clean and the employees are polite and accommodating. They make every effort to satisfy your needs within reason.

Great

We love living in community and we are provided help and have made many new friends. Highly recommend.

A very nice place to live. Very good.

I have lived here one year and find it to be a very pleasant place. Everything is always clean, the people are very pleasant. The building is very nice with music playing daily. The CNAs and housekeeping are always available for my needs.

Close to my son and I keep busy with activities and friends. My family decorated the room and I have everything I need. Content with everyone in the building. I enjoy the puzzles most of all!

Before the virus everything was great. We are trying to recover but it is very slow. I realize the situation so I'm trying to be patient. Meals are getting better but I still miss a good breakfast. Management is good!

I like living here. The residents are particularly friendly, exciting, and fun to be with. I find the staff to be cordial and helpful. My apartment is pleasant and the light comes through very cheerful.

I like my room. It has all my needs met. I moved here to be close to my daughter. Enjoy the activities. Concerned about Covid but Windsor handing well.

Movies, activities, people are nice.

Movies, activities, people are nice.

A very nice place to live. Very good.

I've lived here one year and find it to be a very pleasant place. Everything is always clean. The people are very pleasant. The building is very nice with music playing daily. The CNAs and housekeeping are always available for my needs.

Close to my son and I keep busy with activities and friends. My family decorated the room and I have everything I need. Content with everyone in building. I enjoyed the puzzles most of all!

It is very nice, but it is very expensive. The rooms are nice and very homey. The food can be improved on, due to taste and variety. They have gone after several chefs and promises to improve. I feel that they don't know who their audience is. You are catering to the residents who are from the south. There is a four square mile radius, that residents know each other or are friends or friends. There is lots of take out three times per week by the residents. Anytime we take food to our loved one, the are excited to see "real food." Due to the virus the community is now charging a delivery fee for taking the food to the rooms of residents, since the dining room is closed.

They did a good job keeping the community clean. For all but one day at this community, I didn't feel the executive director was completely forthright with us. She was accessible sometimes, but we felt that when she did not want to address our concerns, she would not be accessible. The care giving staff were also very curt and hard to find in the community if we had questions or concerns. The food towards the end of my mother's stay was often not accommodating to her restricted diet. We felt The Windsor was too expensive for the level of care that was being offered.