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Brookdale Southside

9601 Southbrook Drive, Jacksonville, FL 32256

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Carol - Resident/client
5.0
A very welcoming community

Brookdale Southside has been wonderful and really working with me every which way they can. Everybody has been super friendly, I cannot wait to move in. I will have a one bedroom apartment with a bedroom and living room combined. I have a washer and dryer inside the unit, a nice sized kitchen and a screened in porch. Everybody has been super friendly so far, and they have all kinds of things going on. They bring in tons of live brands for the residents - it is just a really lively group of people. They are pet friendly and really family orientated.... Read more

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About the facility Brookdale Southside

At Brookdale Southside, we understand your care needs are unique, just like you. This is why we offer a spectrum of personalized services in order to best fit those needs. Whether you’re seeking memory care support, assisted living services, or an independent lifestyle, we can help you thrive and age in place both comfortably and safely. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Each day, residents have plenty of opportunities to connect and engage with peers or learn something new. Nearly everything you may desire can be found on-site. Would you like access to a pharmacy, a concierge service, a fitness center, outdoor pool, an ice cream parlor, or a movie theater? You’re in luck! These convenient amenities are available right here at Brookdale Southside. If needed, a therapy room, community kitchen, and library are also accessible. We offer transportation options, salon services, and even serve delicious meals daily. We’re not satisfied until we’ve simplified your day-to-day life.

Community Services and Amenities

It’s very difficult to run out of fun or relaxing things to do here. Enjoy a warm cup of coffee at our café with a friend, or take...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Southside is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Southside

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
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$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Southside

Community Details at Brookdale Southside

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


Reviews

for Brookdale Southside
4.3(78 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.5

Meals & Dining

3.7

Care Services

4.2

Activities

4.3

Staff

4.4

Value for Cost

4.1

Overall Experience
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Date Submitted
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Reviewer
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Care Received
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1-20 of 78 reviews
Sort by

5.0
Carol - Resident/client
Independent Living
April 29, 2022
Verified Review
A very welcoming community

Brookdale Southside has been wonderful and really working with me every which way they can. Everybody has been super friendly, I cannot wait to move in. I will have a one bedroom apartment with a bedroom and living room combined. I have a washer and dryer inside the unit, a nice sized kitchen and a screened in porch. Everybody has been super friendly so far, and they have all kinds of things going on. They bring in tons of live brands for the residents - it is just a really lively group of people. They are pet friendly and really family orientated.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
D W - Loved one of resident/client
Independent Living
December 9, 2021
Verified Review
Best Place for mom

This is a community that feels like home. The staff are very friendly and giving. For an older facility I feel like it is really top notch. When we looked at other communities we felt like many others could not compare.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Independent Living
December 2, 2021
Verified Review
Positive experience

What really sticks out about Brookdale Southside to us is the staff, they are the reason our experience has been so positive. I would highly recommend the facility to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4.5


4.0
anonymous - Loved one of resident/client
Independent Living
November 1, 2021
Verified Review
A good place to live.

I would recommend it. There have been some challenges, but nothing that can't be fixed. When we've come to them with maintenance issues, we've had to wait around four days, which isn't too awfully bad. I like that they're very upfront with information and communication about Covid.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

3

Value for Cost

4


5.0
Michael - Loved one of resident/client
Independent Living
October 22, 2021
Verified Review
So far so good

We chose Brookdale Southside because the director of marketing and sales was very helpful to us and it was just a better fit all the way around. The staff have been very helpful and accommodating, they really worked with us to get the right care for my mom. They offer a lot of activities for the residents, but my mom has not participated in any yet. The value for the money is great and depending on your needs, I would recommend to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

4


5.0
Sheryl V - Loved one of resident/client
Memory Care
September 24, 2021
Verified Review
vERY GOOD EXPERIENCE AT bROOKDALE SOUTHSIDE

The activity director has done a great job. I love the set up of this community. The rooms are in a circle around the main living area, dining and activity area. I like how they check on the residents during the night. I like how they have activities with the residents. This community is never crowded and never smells, it looks like a home living area. I am very impressed with the set up and cleanliness.

Cleanliness

5

Friendliness

4.5

Meals & Dining

5

Care Services

4.5

Activities

5

Staff

5

Value for Cost

4


5.0
Sally - Resident/client
Independent Living
July 26, 2021
Verified Review
Surprisingly Better Than What Your Expect

The residents and staff are super friendly. Everyone has been very approachable and the staff has been attentive. The maintenance team was quick to fix my issues after only a couple of days. I would recommend you go and check the apartment prior to moving in. For the money it is the best value for me. They allow pets in the community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

4.5

Value for Cost

4


2.0
T Woolf - Loved one of resident/client
Assisted Living
June 30, 2021
Inconsistent Services

They have a lot of problems retaining good staff as they don't pay them competitive rates. For example since the COVID lock down ended, they have had to cancel some sit down served meal in the main dining fondue to lack of staff. The dining is one of the key reason they give when enticing you to move in.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

2

Staff

3

Value for Cost

1


5.0
anonymous - Toured community
Assisted Living
June 9, 2021

Everything was great!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Independent Living
January 4, 2021
Verified Review
Good community, the food is tasty but not as nutritious as it should be

Before COVID and from what we could see the activities seemed to be pretty good. Our one issue we have with our loved ones one bedroom, is in her bedroom their is no ceiling light so she has a hard time seeing. We would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


4.0
Ian K. - Resident/client
Memory Care
November 2, 2020
Verified Review
Strongly recommend, great place for a loved one!

Due to the virus we have to stay in our rooms and eat our meals in the rooms, and before quarantine they had great activities, now they have to social distance and they have very few activities to offer. Based one what i did see, the activities seem to be great. This is a very nice place, i am very happy here. The staff and workers are very kind and always helpful. I cannot say anything bad about them. This community is always clean, it is excellent and i also think it has a good value.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3

Value for Cost

4


4.5
anonymous - Loved one of resident/client
Memory Care
September 29, 2020
Verified Review
My review of Brookdale

We chose Brookdale Southside because of the cleanliness of the place, the staff members were friendly, and the proximity to where my family was moving. The room sizes here are great. She said the food is repetitious most week and they throw out a buffet when they are short staffed. Overall, I would recommend.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

4.5

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
August 17, 2020
Verified Review
Great overall place

The activities Brookdale provides are entertainment groups that occasionally come in at night to sing and play music. They are however lacking in activities during the day, could have more games. The food is good, they offer a variety of choices. They have nice apartments, we have a full kitchen. They also have a heated pool!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


5.0
Larry - Loved one of resident/client
Memory Care
July 7, 2020
Verified Review
Brookdale Southside

The community is always clean. My father is here and I know they have regular housekeeping staff that comes once a week to clean, vacuum, do laundry, and change the bed. Everything is always spotless. In addition to that, during the Covid-19 pandemic, they have done a wonderful job protecting the residents. We have been very happy to have my father here at Brookdale Southside. The normal care is great, but in addition to that, you can pay for additional care, which is very high quality as well. The activities are also normally great, however they are limited during the community lock down. They have get together's for birthdays, community-involved events, movie nights, and live entertainment. They also normally have regular trips to the grocery store or to other places in town. They really make an effort to keep the residents active and engaged. Given the care and other services that they offer, we do feel Brookdale Southside is a good value for the price.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
June 12, 2020
Verified Review
Brookdale Southside

The community is clean. The staff is all very friendly. The activities are good but could use improvement. The food is great. Definitely a good value for the price.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Frances Hutchinson - Resident/client
Memory Care
June 12, 2020
Verified Review
Brookdale Southside

The staff is very careful with cleaning the community. When using the dinning room for example, they strip down all the tables and clean them before the next person is seated. All the common areas are always clean as well. The girl that cleans my room is phenomenal and cleans things on her own that normally you would have to ask for. Because the community is on lock down as the result of the Covid-19 pandemic, they have done a good job with taking extra precautions to make sure everyone remains safe. Previous to the community lock down, they had a good variety of activities available for the residents. Every Friday night, they would bring in outside entertainment for us to gather and listen to and would host happy hour every night. Before I moved in, I looked at all the communities in the Jacksonville area and we chose this one because of the price, cleanliness, and the whole package.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.5
Anon. - Resident/client
Memory Care
October 4, 2019
Ask the basic questions

I live at Brookdale and generally it is a good facility. The staff is wonderful. However we have been without hot water for 13 days in the East wing. It seems the old boiler leaked and needed replacement-- It was scheduled for next year. They seem to be putting the money and remodeling in flashy areas rather than the basic "underwear" of a facility. For instance they have spent many months on a back garden with a putting green and a new card room neither of which is able to be used yet but not the basic underwear of a building. We were told the boiler will be replaced by the end of the week. Well, it is here and I am still bathing from a pan I heat on the stove. Stay tuned.

Cleanliness

2.5

Friendliness

5

Care Services

3

Activities

3.5

Value for Cost

3

Response from Brookdale Southside

October 7, 2019

Thank you for taking the time to provide us with your feedback. We would welcome an opportunity to discuss with you further and encourage you to reach out to the executive director for additional information.


5.0
anonymous - Loved one of resident/client
Memory Care
June 12, 2019
Living the Good Life at Brookdale Southside

I can not say enough good things about this facility. We moved my father-in-law in about two and half months ago. The whole process from visiting to get him settled in could not have been better. The staff goes out of their way to answer all your questions and to help in anyway they can. The residents living there are happy and very friendly. My father-in-law is living in independent living right now, but there is aid and assistance available to assist with his needs. There are activities the residents can participate in and also outings. If you are looking for senior living for a loved one, I would highly recommend looking into Brookdale Southside.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous - Resident/client
Memory Care
January 15, 2019

Friendly place. Full of life. Everyone interacts. Glad I chose it.

Cleanliness

3.5

Friendliness

4

Care Services

3

Activities

3

Value for Cost

3


5.0
Sisters, Sisters.... - Loved one of resident/client
Memory Care
November 11, 2018
Verified Review
A Home of Her Own

“A Home of Her Own” is how we would describe my mother’s beautiful apartment at Brookdale Southside. Our Mother was not happy living at our house and it was no longer safe for her to live in her private home. Enter Brookdale...... From the moment we entered the Brookdale lobby, to the walk down the hall to see the prospective apartment- Mother knew and we knew, that she had found “home”! Mother is a very quiet and private person. Her family, which is quite large, is all she seems to need to be happy. She does not avail herself of all the wonderful activities and events, instead choosing to stay “home” most of the time, enjoying her patio gardening and family time. And you know what? That’s ok. She is 88 years old. And it’s ok. The Brookdale staff is very caring and truly tries to accommodate all of the various wants and needs of their residents. Our family is so grateful to the Brookdale family for providing a wonderful, safe home for our mother.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 78 reviews

Neighborhood around Brookdale Southside

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Southside

Brookdale Southside offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Brookdale Southside has received an average review rating of 4.3 based on 78 reviews. See all reviews.

Call (904) 646-1600 to reach a resident at Brookdale Southside.

To reach a resident at Brookdale Southside call: (904) 646-1600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.