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Brookdale Southside

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9601 Southbrook Drive, Jacksonville, FL 32256

9.0
Review score
92 reviews
Add review
9.0
Review score
92 reviews
5 star
51%
4 star
37%
3 star
8%
2 star
2%
1 star
2%
See all reviews
8.7
Review score
27184 reviews
646 facilities
For pricing & availability:
(866) 374-4058
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Brookdale Southside
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Brookdale Southside
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Stephanie E
-
Family/friend
4.0
Great place with a variety of choices for seniors who want to stay active and social
I found the facility to have a very active and diverse independent living schedule of activities, including shuttles for errands to Walmart, Target, etc. The outdoor pool is a real plus in Florida!

About the facility
Brookdale Southside

At Brookdale Southside, we understand your care needs are unique, just like you. This is why we offer a spectrum of personalized services in order to best fit those needs. Whether you’re seeking memory care support, assisted living services, or an independent lifestyle, we can help you thrive and age in place both comfortably and safely. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies. One of the best perks at Brookdale Southside is the peace of mind that comes from our HealthPlus program — an exclusive program designed to deliver a higher level of care without a higher cost. Here, residents benefit from care coordination overseen by a Brookdale HealthPlus Care Manager (RN). Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided, as well as support for chronic conditions like diabetes, high blood pressure, and congestive heart failure

Additionally, residents have plenty of opportunities to connect and engage with peers or learn something new. Nearly everything you may desire can be found on-site. Would you like access to a pharmacy, a concierge service, a fitness center, outdoor pool, an ice cream parlor, or...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Southside

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Southside
Brookdale Southside

9601 Southbrook Drive, Jacksonville, FL 32256

Brookdale Mandarin Central
Brookdale Mandarin Central

10875 Old Saint Augustine Road, Jacksonville, FL 32257

The Windsor at San Pablo community entrance
The Windsor at San Pablo

4000 San Pablo Pkwy, Jacksonville, FL 32224

The Windsor at Ortega community exterior
The Windsor at Ortega

5939 Roosevelt Blvd, Jacksonville, FL 32244

4.3
Review score
92 reviews
4.3
Review score
92 reviews
5 star
51%
4 star
37%
3 star
8%
2 star
2%
1 star
2%
4.3
Review score
43 reviews
4.3
Review score
43 reviews
5 star
64%
4 star
19%
3 star
7%
2 star
5%
1 star
5%
4.5
Review score
75 reviews
4.5
Review score
75 reviews
5 star
74%
4 star
15%
3 star
7%
2 star
1%
1 star
3%
4.7
Review score
95 reviews
4.7
Review score
95 reviews
5 star
78%
4 star
20%
3 star
2%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

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Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Southside

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Vegan
  • Meals Provided
  • Pureed Meals
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • No Sugar
  • Low / No Sodium
  • Special Dining Programs
  • Gluten-free
  • Vegetarian

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Kitchenette
  • Handicap Accessible
  • Ground Floor Units
  • Garden View
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Central Fireplace
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • Indoor Common Areas
  • Computer or Media Center
  • Library
  • Indoor Atrium
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Private Bath
  • TV Lounge

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Ballroom
  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center
  • Swimming Pool

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Brain fitness / Dakim
  • Birthday Parties
  • Catholic Services
  • Quilting or Sewing Club
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Educational Speakers / Life Long Learning
  • Water Aerobics
  • Day Trips and Outings
  • Wine Tasting
  • Dances
  • Art Classes
  • Community Service Programs
  • Reminiscence Programs
  • Choir / Singing Club
  • Light Therapy Programs
  • Sensory-based Programs
  • Cards / Pinochle Club
  • Holiday Parties
  • Gardening Club
  • Book Club
  • Pet-focused Programs
  • Bridge Club
  • Cooking Club
  • Happy Hour
  • Resident Band or Musicians
  • Stretching Classes
  • Bible Study Group
  • Cooking Classes
  • Devotional Activities On-Site
  • Wii Bowling
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Walking Club
  • Trivia Games
  • Live Musical Performances
  • Tai Chi
  • Men's Club
  • Activities On-site
  • Live Well Programs
  • Yoga / Chair Yoga
  • Activities Off-site
  • Current Events Club
  • Community Service Organizations
  • Montessori Programs
  • Christian Services

Reviews

for Brookdale Southside

9Review score92 reviews
9.0
Review score
92 reviews
5 star
51%
4 star
37%
3 star
8%
2 star
2%
1 star
2%
Brookdale
8.7
Review score27168 reviews646 communities
Write a review
A Place for Mom has scored Brookdale Southside with 9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Southside has 92 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Brookdale Southside with 9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Southside has 92 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Brookdale
8.7
Review score27168 reviews646 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 92 reviews
Stephanie E - Family/friend
Independent Living
May 3, 2024
4.0
Verified Review
Great place with a variety of choices for seniors who want to stay active and social
I found the facility to have a very active and diverse independent living schedule of activities, including shuttles for errands to Walmart, Target, etc. The outdoor pool is a real plus in Florida!
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Industry reviewer
Assisted Living
April 9, 2024
4.0
I really like brookdale here. It's clean, fun activities, The staff is very attentive to our needs. This has been a nice move for us to come to brookdale.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Regan - Family/friend
Assisted Living
March 12, 2024
2.0
Verified Review
Our Experience
Most of the staff that was there seemed good, but they were so short staffed that they just couldn't give good care. My mother had finally healed 2 bedsores so we could move her in, but they would put her in her wheelchair and then leave her all day. They rarely answered call bells in any kind of timely manner and many times not at all. With in a few weeks the bedsores had returned and then got infected. She ended up back in the nursing home and died a few weeks later. She wasn't even in Brookdale for a month, but they would not do anything to help with the $[removed] community fee we paid or whatever it was called, which was on top of the monthly fees. I would not recommend this facility... it was definitely in transition as they were bringing in new people to try and fix many problems... I was not there long enough to know if any of that helped. I guess it was good that they knew they had problems though.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
3
Activities
4
Value for Cost
2
Response from Brookdale Southside
March 14, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Anonymous - Resident/client
Independent Living
February 6, 2024
5.0
Verified Review
Brookdale Southside experience
I can't rate number 4 as I'm in. Independent living. There are a lot of activities and outings to accommodate almost any interests. You can stay as busy as you want to be.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Harry Y - Resident/client
Assisted Living
December 29, 2023
5.0
Toured, then became a resident
So far staff is beyond helpful friendly, willing to work with you to reach a solution. Other residents are friendly, for to get to know them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Russell L - Resident/client
Assisted Living
December 29, 2023
5.0
New to community & having fun
Just moved in ^ everything is great. I love the daily happy hour.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
M.S. A - Resident/client
Assisted Living
December 5, 2023
5.0
New Resident
Everybody has been very helpful, friendly, you can ask the staff anything ad they help you figure it out. Food was great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Mary M - Resident/client
Assisted Living
December 5, 2023
5.0
[name removed] very big help, she made my transition move easy. [name removed] us very good. she helped me with my check-in and medications. Love breakfast.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
November 30, 2023
4.0
Verified Review
Washer/Dryer and full kitchen in the apartment
Brookdale Southside was the only facility that had a full kitchen and washer/dryer in the apartment. The dining room meals are adequate, but plain. The staff is very helpful and friendly, easy to work with. A weekly newsletter from the Executive Director goes out to the family and residents each week. The costs are low to start, but increase 15% each year. Brookdale Southside is the right place for my mom, just budget a substantial increase each year.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Resident/client
Independent Living
October 6, 2023
5.0
Verified Review
Pleasant community
What I like the most about the Brookdale Southside community is the overall quality and services are good. The staff are knowledgeable which is also good. They are very kind to use residents living here. The building is in decent shape for a 40 year old facility. Based on the experience I have had so far, I would recommend Brookdale Southside to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
August 29, 2023
4.0
Verified Review
tour review
Our family had an in person tour with Brookdale Southside and the community as well as the tour experience was good, even though we did not pick it for our loved one it seemed to be a newer community and have good amenities across the board
Anonymous - Toured community
Assisted Living
June 27, 2023
4.0
Verified Review
Wonderful!
We toured Brookdale Southside during our search for an Assisted Living facility for our loved one. This facility was great! The staff was wonderful in answering questions for us. We ended up moving our loved one to a closer facility, but this one was great!
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 9, 2023
3.0
Verified Review
Nice Facility but needs help!
My mother was a resident at Brookdale Southside. We had an extremely difficult transition in, they were short staffed so my mother was always waiting for help. There was no one to show her the ropes, so she felt very isolated. She ended up back in the hospital 3 weeks later because she got bedsores. She will not be returning. Until they get it together, I would not recommend this facility. Though of the few staff there, most of them were really good.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
4
Meals & Dining
3
Response from Brookdale Southside
June 19, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
anonymous - Family/friend
Independent Living
January 12, 2023
4.0
Verified Review
Brookdale Southside review
We had visited a few other communities and something about Brookdale Southside just stood out to our loved one right away - he liked it immediately and said that it just had that homey traditional feel to it, it did not feel sterile at all. There seems to be a lot of activities going on all the time, and our loved one does say the meals are really good but a little to repetitive at times. Overall when it comes to the value we do feel comfortable given the different services that is offered .
Cleanliness
4
Friendliness
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Carol - Resident/client
Independent Living
April 29, 2022
5.0
Verified Review
A very welcoming community
Brookdale Southside has been wonderful and really working with me every which way they can. Everybody has been super friendly, I cannot wait to move in. I will have a one bedroom apartment with a bedroom and living room combined. I have a washer and dryer inside the unit, a nice sized kitchen and a screened in porch. Everybody has been super friendly so far, and they have all kinds of things going on. They bring in tons of live brands for the residents - it is just a really lively group of people. They are pet friendly and really family orientated.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
D W - Family/friend
Independent Living
December 9, 2021
5.0
Verified Review
Best Place for mom
This is a community that feels like home. The staff are very friendly and giving. For an older facility I feel like it is really top notch. When we looked at other communities we felt like many others could not compare.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
December 2, 2021
5.0
Verified Review
Positive experience
What really sticks out about Brookdale Southside to us is the staff, they are the reason our experience has been so positive. I would highly recommend the facility to others looking.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4.5
anonymous - Family/friend
Independent Living
November 1, 2021
4.0
Verified Review
A good place to live.
I would recommend it. There have been some challenges, but nothing that can't be fixed. When we've come to them with maintenance issues, we've had to wait around four days, which isn't too awfully bad. I like that they're very upfront with information and communication about Covid.
Cleanliness
4
Friendliness
4
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Michael - Family/friend
Independent Living
October 22, 2021
5.0
Verified Review
So far so good
We chose Brookdale Southside because the director of marketing and sales was very helpful to us and it was just a better fit all the way around. The staff have been very helpful and accommodating, they really worked with us to get the right care for my mom. They offer a lot of activities for the residents, but my mom has not participated in any yet. The value for the money is great and depending on your needs, I would recommend to others looking.
Cleanliness
4
Friendliness
5
Meals & Dining
4
Activities
5
Value for Cost
4
Sheryl V - Family/friend
Memory Care
September 24, 2021
5.0
Verified Review
vERY GOOD EXPERIENCE AT bROOKDALE SOUTHSIDE
The activity director has done a great job. I love the set up of this community. The rooms are in a circle around the main living area, dining and activity area. I like how they check on the residents during the night. I like how they have activities with the residents. This community is never crowded and never smells, it looks like a home living area. I am very impressed with the set up and cleanliness.
Cleanliness
5
Friendliness
4.5
Care Services
4.5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Viewing 1-20 out of 92 reviews

Neighborhoods
around Brookdale Southside

See what the neighborhood has to offer and what’s nearby:
Brookdale Southside in google map

Frequently Asked Questions
about Brookdale Southside

Brookdale Southside offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Southside 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (904) 641-7501 to reach a resident at Brookdale Southside.

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8%
Studio, 1bd, 2bd, Semi-Private
At Camellia at Deerwood, you can live the life you want to. Enjoy the convenience of all-inclusive dining, a wealth of life enrichment activities and the freedom to explore your interests within the community and around Jacksonville area. Our amenities are designed to enhance your day, leaving...
Photo of Anthem Lakes

Anthem Lakes

905 Assisi Ln, Atlantic Beach, FL 32233
Starting at $X,XXX+ monthly
7.7
Review score
18 reviews
7.7
Review score
18 reviews
5 star
39%
4 star
28%
3 star
11%
2 star
0%
1 star
22%
Studio, 1bd, 2bd, Semi-Private
Anthem Lakes: Why a better choice?Consider the setting and the value of nature for health.Anthem Lakes has 14 acres. A lake and a dock. Three ponds. Mature forest in a park-like setting.Does It Matter?Yes. Extensive research proves the health benefits of nature.Consider this summary statement...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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