10660 Old Saint Augustine Rd, Jacksonville, FL 32257
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
The residents at Wyndham Lakes are very nice, and the staff members are very nice. This community is the perfect balance between independent living and assisted living. Our loved one has a sense of independence, but still get's her appointment cleaned once a week, which she is very proud of her apartment. Every time we visit even if it is a surprise, her apartment is on point. They have done a great job getting everyone vaccinated, and our loved one has participated in a lot of activities which has been the most pleasant surprise. She goes to mass every Sunday, they take the residents grocery shopping. She plays card games, bingo and listens to the live singing groups that come to play. She does say sometimes the meals are to small of portions, but they also have an alternate menu in case you do not like what the chef is serving for that day.
This is one of the best and affordable communities around. The staff communication is pretty good for the . I would change the quality and of amount of the employees available to take care of the residents.
It's an older community but they seem to be doing a decent job with maintenance and the look of the inside. Communication between the staff and our family is ok. Communication can sometimes be difficult to understand. They are not really following the covid protocols and I have seen people with masks. I would recommend this community if you are able to stay on top of things and set a level of expectation.
Came to sign contracts with aunt after touring the community. Wonderful experience during tour and contract signing. Very impressed with the community and residents. All residents state how happy they are residing here and nonrelated really but the food is delicious.
[name removed] and the staff were extremely helpful. They made everything as easy as this type of event can possibly be. [name removed] was very accomodating and went out of his way to make sure all of our concerns were put to rest.
Great tour and friendly staff. Outside can be a little deceiving as the inside is nicer. They do appear to have lots of activities and the residence are happy. This was a close second choice for me but I was a little concerned about staff turnover. They did not seem to have as much longevity as some other locations, definitely experienced staff but not in one location. Being as my grandmother would be in memory care, I wanted to be sure she would be with people who were very familiar with her routine on a daily basis. Still would recommend this facility.
We think when it comes to the medical side of things, there is some inconsistency.
Response from Wyndham LakesFebruary 2, 2021
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at [removed]. We hope to hear from you to resolve this matter.
I am so proud to be in a place like this. It is so peaceful and nice. I thank God for my son finding it for me.
Response from Wyndham LakesFebruary 2, 2021
James Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Wyndham Lakes, A Pacifica Senior Living Community!
I have found that all of my contacts with the staff have been very cordial and helpful.
Response from Wyndham LakesJanuary 16, 2021
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
Absolute incredible staff. They have been unbelievably helpful. My father happens to be somewhat difficult to handle and they are doing a wonderful job with him. Thank you for all you do. I appreciate you!
Response from Wyndham LakesJanuary 12, 2021
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.