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Wyndham Lakes

10660 Old Saint Augustine Rd, Jacksonville, FL 32257

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Wyndham Lakes Community Exterior
11 Photos
11 Photos available
6 Floor plans
6 Floor plans available
Wyndham Lakes in google map
Anonymous - Loved one of resident/client
4.0
They Are Staffed 24x7

This is a nice place for a secure environment for your family. The staff communication with the family is sometimes mediocre as it took three calls to check on my loved one when the family couldn't communicate with our loved one. My loved one feels that the portions are too small and the resident's are not allowed to go back for seconds. The community does have activities available for those residents who wish to participate in them.... Read more

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About the facility Wyndham Lakes

At Wyndham Lakes, a Pacifica Senior Living community, we provide high quality independent living, assisted living, memory care, and respite care. Our broad range of senior living options facilitates our continuous care approach that’s well-suited for individuals and couples alike to retire without the worry of moving as health needs change.

Located in subtropical Jacksonville, Florida, sentry palm trees standing above the stone-accented entrance of our community greet you as you drive up to your loved one’s new home. Inside, open layouts lined with rich, dark-wood and leather features create a sophisticated, yet inviting atmosphere where your loved one is sure to find the personalized care they need in the company of lasting friends.

Community Amenities and Services

Because we’re a progressive care community, our dedicated staff is capable of delivering a plethora of services to meet a wide array of individualized health needs, including assistance with activities of daily living (ADLs), medication management, and more. Our staff is also specially trained in memory care to provide the very best for residents with Alzheimer’s and other forms of memory loss. Housekeeping and laundry services can also be provided on a frequent basis, freeing your loved one to enjoy all our community has...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Wyndham Lakes is a community within Pacifica Senior Living properties. See all Pacifica Senior Living communities.

Pricing for Wyndham Lakes

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Wyndham Lakes

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Cable or Satellite TV
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews for Wyndham Lakes

4.2
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.4

Care Services

4.2

Activities

4.1

Staff

4.3

Value for Cost

4.2

Overall Experience
104
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30
7
8
Date Submitted
7
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177
Reviewer
44
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4
Care Received
19
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1-20 of 177 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Assisted Living
September 20, 2022
Verified Review
They Are Staffed 24x7

This is a nice place for a secure environment for your family. The staff communication with the family is sometimes mediocre as it took three calls to check on my loved one when the family couldn't communicate with our loved one. My loved one feels that the portions are too small and the resident's are not allowed to go back for seconds. The community does have activities available for those residents who wish to participate in them.

Cleanliness

4.5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Assisted Living
July 25, 2022
Verified Review

The facility was nice but my loved one never felt like mingling with the other residents.

Response from Wyndham Lakes

July 28, 2022

Thank you for taking the time to leave our community a review! We hope you have a great day!


5.0
Jimmy T - Loved one of resident/client
Memory Care
July 19, 2022
Verified Review
This is the place for mom

They have been great, my mom is very happy. She doesn't take advantage of a lot that they offer, but she is happy with what she does take advantage of. I have had several people ask for recommendations, and I say that Wyndham Lakes is a good place.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Response from Wyndham Lakes

July 27, 2022

Jimmy, thank you for taking the time to leave our community a positive review! We hope you have a great day!


3.0
anonymous - Toured community
Assisted Living
June 1, 2022
Verified Review
tour review

Our family had an in person tour and from the outside of the building it was just very dark, dingy and not very clean so that was a turn off right away. The pricing however was good and the rooms were super nice and we did see a lot of activity going on. We just were overall not impressed with the facility.

Response from Wyndham Lakes

June 15, 2022

Thank you for taking the time to leave us a review about your experience at our community! We appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for the great review!


2.0
anonymous - Toured community
Assisted Living
May 25, 2022
Verified Review
Tour experience

This felt like a facility that suits all peoples needs and it was more affordable than others in the area.

Response from Wyndham Lakes

May 27, 2022

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (904) 337-3233! Thank you, have a great day.


4.0
anonymous - Loved one of resident/client
Independent Living
April 27, 2022
Verified Review
I recommend Wydham Lakes

They are very friendly at this community. The staff are all wonderful at this community and the meals are okay. The apartment is a good size, however the bathroom is on the smaller side and the refrigerator is on the smaller side also. They have a nice size patio and wonderful cleaning services. This community is also all in one floor and feels more like an apartment than independent living. My dad is very happy there.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4

Response from Wyndham Lakes

April 30, 2022

Thank you for sharing your positive experience at Wyndham Lakes! If you have any further questions, please give us a call. We're always happy to help!


3.0
anonymous - Loved one of resident/client
Assisted Living
April 18, 2022
Verified Review
a caring community with good food and good amenities

The PA has been wonderful, we have been really pleased with our loved ones care so far. She seems to be really enjoying all the in house activities like bingo and trivia. She has not taken advantage of the outings just yet. She is really enjoying the meals, they recently had a directors dinner which was nice. There are different culinary options. However the could work to improve their communication, sometimes things just lost in translation and its unorganized.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4

Response from Wyndham Lakes

June 17, 2022

Thank you for taking the time to share your review, your opinion is very important to us! If you have any further questions, please give us a call. We're always happy to help!


5.0
anonymous - Loved one of resident/client
Assisted Living
March 9, 2022
Verified Review
Friendly staff

The staff is very courteous and really show generous care to the residents there. Based on our experience so far we would be more then likely to recommend the Wyndham Lakes community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Wyndham Lakes

March 16, 2022

We're happy to hear you had such a positive experience with our team! Thank you for your recommendation of our Wyndham Lakes community.


3.0
Mitzi - Loved one of resident/client
Assisted Living
February 10, 2022
Verified Review
Be careful. Do your research and take your time

I would tell others to be very careful when you talk to the administrative staff about what you are looking for. They are not upfront about what you will truly get once you move in. They are protective of themselves as for what you can and cannot do. But if you are not getting what you should get, that is a whole different story. The front office staff are very rude. Communication has been a big issue for us as well.

Cleanliness

3

Friendliness

2

Meals & Dining

4

Care Services

3

Activities

4

Staff

2

Value for Cost

2

Response from Wyndham Lakes

March 9, 2022

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (904) 337-3233. We hope to hear from you to resolve this matter.


5.0
Kendra - Loved one of resident/client
Assisted Living
February 4, 2022
Very caring staff

We have had a Relative living at WL for about[ date removed]. During that time we have been very impressed with the support from the staff and the very caring nature at every level. We have seen them caring for our relative, but also going above and beyond to help the entire family with the transition. Grateful to have found the WL community.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Wyndham Lakes

February 9, 2022

Kendra, thank you for leaving this detailed review about your experience with our community at Wyndham Lakes. We appreciate it and look forward to seeing you again!


5.0
anonymous - Toured community
Memory Care
January 19, 2022
Verified Review
Tour of Wyndham Lakes

We had a great tour experience with Wyndham Lakes and the director was fantastic. It was very large and there were a lot of wandering residents, so it was just not the best fit for my loved one.

Response from Wyndham Lakes

January 29, 2022

Thank you again for taking the time to let us know how we did at Wyndham Lakes. We hope to be of service to you again in the future!


4.0
Laura B - Loved one of resident/client
Assisted Living
November 22, 2021
Verified Review
Happy we found this

This is a very warm and friendly community. There is good care, good food and my mom is safe and happy. My loved one does not participate in activities but they do have a lot of different activities for the residents to participate in.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

5

Response from Wyndham Lakes

November 25, 2021

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!


3.0
anonymous - Toured community
Assisted Living
October 15, 2021
Verified Review
My Tour Experience

My tour here was really nice. However, I was not impressed with the facility. It was definitely outdated, and it wasn't clean in the common areas. But the people who led the tour were very nice and very accommodating. No complaints with them!

Response from Wyndham Lakes

October 26, 2021

Hi Anonymous, we appreciate your honest feedback, as we are always looking for ways to improve.


3.0
TR - Toured community
Independent Living
October 5, 2021
Verified Review
My Tour Experience

They had really good food, but that was bout it. Also the people were very nice. But I didn’t like anything else about it. The facility needed a lot of updating.

Response from Wyndham Lakes

October 26, 2021

Thank you again for taking the time to let us know how we did.


5.0
Diann - Loved one of resident/client
Independent Living
September 8, 2021
Verified Review
A Happy Place for Your Aging Loved One

My loved one enjoys the community, and has made lots of friends here. There are a lot of activities for the residents to participate in. The community is super friendly towards family members and the residents. There are choices for food for the residents.

Cleanliness

4

Friendliness

5

Meals & Dining

3.5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Wyndham Lakes

October 31, 2021

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!


4.5
Dana - Loved one of resident/client
Assisted Living
August 17, 2021
Verified Review
Overall a Good Place

I think it's in a good location in the Mandarin area of Jacksonville. And it's centrally located to many things nearby. The staff is very welcoming. The food is okay - I imagine it's a challenge anywhere you go where they're mass producing things. I think they offer a lot of activities and choices for things to do, which is good. We've just struggled in getting our loved one to participate.

Cleanliness

4

Friendliness

5

Meals & Dining

3.5

Care Services

4.5

Activities

No data collected

Staff

4.5

Value for Cost

4

Response from Wyndham Lakes

October 31, 2021

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.


1.0
B W - Resident/client
Assisted Living
August 9, 2021
Verified Review
Bad Experience

I wouldn't advise or recommend the community to anyone for their loved ones. The community isn't what they said it is and they aren't providing therapy for me. They also said I could take specified medication, and now I'm not able to.

Cleanliness

3

Friendliness

3

Meals & Dining

5

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

0.5

Response from Wyndham Lakes

October 26, 2021

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (904) 337-3233. We hope to hear from you to resolve this matter.


3.0
CB - Loved one of resident/client
Independent Living
August 9, 2021
Verified Review
our experience

Make sure the staff knows 100% what needs to be done if you are getting any of the additional services offered. Be persistent if there are changes communication could be better. I would recommend this community to others

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

4

Response from Wyndham Lakes

October 26, 2021

Hi Cb, we appreciate your honest feedback, as we are always looking for ways to improve.


5.0
Lisa W - Loved one of resident/client
Assisted Living
May 7, 2021
Verified Review
We could not of hoped for a better outcome, we are constantly amazed how much she likes it there

The residents at Wyndham Lakes are very nice, and the staff members are very nice. This community is the perfect balance between independent living and assisted living. Our loved one has a sense of independence, but still get's her appointment cleaned once a week, which she is very proud of her apartment. Every time we visit even if it is a surprise, her apartment is on point. They have done a great job getting everyone vaccinated, and our loved one has participated in a lot of activities which has been the most pleasant surprise. She goes to mass every Sunday, they take the residents grocery shopping. She plays card games, bingo and listens to the live singing groups that come to play. She does say sometimes the meals are to small of portions, but they also have an alternate menu in case you do not like what the chef is serving for that day.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Wyndham Lakes

October 31, 2021

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.


3.0
Anonymous - Loved one of resident/client
Independent Living
April 27, 2021
Verified Review
Most Affordable for Private Care

This is one of the best and affordable communities around. The staff communication is pretty good for the . I would change the quality and of amount of the employees available to take care of the residents.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

3

Value for Cost

4

Response from Wyndham Lakes

October 31, 2021

Thank you again for taking the time to let us know how we did. We hope you have a great day!


Viewing 1-20 out of 177 reviews

Neighborhood around Wyndham Lakes

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Wyndham Lakes

Wyndham Lakes offers Studio, 1 Bedroom and Semi-Private. Learn more.

Wyndham Lakes has received an average review rating of 4.2 based on 177 reviews. See all reviews.

Call (904) 262-4600 to reach a resident at Wyndham Lakes.

To reach a resident at Wyndham Lakes call: (904) 262-4600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.