We chose Brookdale Southpoint because when I toured it I was very pleased with what they had to offer. My mother has a private room and it is good size for her. She hates the food here, it is bland and does not have a lot of flavor. They did just get a new chef though, so it might have improved. I would want others to know that this facility needs more weekend coverage and I think that when they do increases in fees, they jump too high.... Read more
With a selection of vibrant amenities to make your days feel brighter, and compassionate caregivers available around the clock, you can experience the retirement you’ve been searching for, at Brookdale Southpoint. Located off Turner Boulevard, the community is just a few miles away from St. Johns Town Center, which offers over one million square feet of exquisite dining and shopping options. St. Luke’s Hospital, as well as Memorial and Baptist Hospital, are conveniently close by in case additional assistance is ever needed.
Rest assured, Brookdale’s trusted team members are available 24-hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also used to promote additional on-site safety. Here, residents have access to personalized memory care and assisted living services. Trained team members work closely with each individual and their family to develop a comprehensive care plan which outlines specific services.
Whether you’re looking for assisted living services, such as assistance with bathing, dressing, managing medications; you’re seeking memory care options; or you desire a different level of personal care; the skilled team at Brookdale Southpoint is prepared to meet your needs in a timely manner. With two levels of care available under one roof,...
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Outdoor Common Areas
My loved one (LO) lived in the Memory Care side. We started out ok, and then the situation devolved. The good: [name removed] is the sweetest and really tries to find programming that works for the residents in Memory Care. My LO ate great and gained much-needed weight. The bad and ugly: There is high turnover in nursing staff, care staff, leadership, and everyone. Additionally, staff shortages meant that AL staff was shared with Memory Care, and traveling nurses were used frequently. The AL staff were not trained in memory care and tended to struggle. The housekeeping staff was impossible to keep. The care staff was lazy. Daytime staff did not believe in doing laundry, tidying up patient rooms, changing patients' diapers regularly, etc. Day staff did the minimum: medication and feeding. Night staff did much of the work but were limited. This means my LO's room was always dusty, floors were sticky, trash piles, etc. I found dead roaches in my LO's room multiple times. They do not care.
Response from Brookdale SouthpointJune 22, 2022
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Our family had an in person tour and the person we took the tour with was phenomenal but we were just turned off by the facility itself - it did not look clean enough and we did not see any activity going on whatsoever. It was also the most expensive out of all the place we checked out, but we did like how it is a single story building and our loved one could of had a little outside porch.
Response from Brookdale SouthpointJune 6, 2022
We are sorry to hear your tour of Brookdale Southpoint did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
This community was more than what my loved one needed at this time. It was geared more for nursing care and not what my loved one needed. They were very kind and thorough but we did not see many residents and the ones that we did see all looked medicated. It just did not look like a lively community.
Response from Brookdale SouthpointDecember 14, 2021
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Our tour was absolutely wonderful. They’re a really nice group of people. It was a little bit more expensive than other places we looked at, but I like that they accept Medicaid if something were to happen and we would need that down the road. The girl I spoke with there will call me every so often to see if we’re doing okay. She and I have made friends, and she lets me know they are there for us if we need anything.
Some activities they had for the residents were movie nights, painting and art classes. Our loved one didn't always participate in the activities due to her memory, but when we did see the activities it seemed like the residents were enjoying themselves. The food they served was about average. Our loved one had three separate rooms while she was there, the first was in assisted living and it was pretty nice. The second was a shared room which seemed a little cramped. And the third room was in memory care and it was terrible. This is an affordable community if you are not looking to over spend, but this community was understaffed and under trained. It was very rate that you would find an employee there that would put the residents interests and needs ahead of their own.
We chose Brookdale Southpoint because when I toured it I was very pleased with what they had to offer. My mother has a private room and it is good size for her. She hates the food here, it is bland and does not have a lot of flavor. They did just get a new chef though, so it might have improved. I would want others to know that this facility needs more weekend coverage and I think that when they do increases in fees, they jump too high.
Already toured, felt really at ease here.
My father in law seems to be very content now that he is living here. He has settled in very well. He seems to be happy just staying in the community grounds and doing things there. The staff is extremely nice and friendly. He enjoys the food from what I understand. We would recommend this community
We are pleased that our loved one is settling in at Brookdale Southpoint. The atmosphere is warm and inviting, and although it is not a brand new community it is very clean and well-kept. The staff is friendly and caring and attentive to her care needs. We have not dined there but the food looks appetizing and smells good. There are activities that the staff encourages the residents to engage in. They do have an outdoor area in the memory care unit for the residents to get out and enjoy the fresh air.
I do feel my sister is safe here in this community, but I'am concerned about the care she is receiving. I do feel they are under staffed. There is only one aid at night, and there are 50 residents. They have messed up her medications. There are major improvement this community needs to make.
Beautiful and clean well lit individual rooms. No kitchenette. Limited and small common areas for activities or socialization, staff friendly and welcoming, majority of residents out and about on the tour were wheelchair bound.
This is a nice community, and my tour of it went pretty well. The community looked nice, and well-kept from what I saw. The staff I met was kind, and courteous. My concern was the layout of the community. I didn't think it would work for my brother, and what he wanted. My tour went well, but this was not the community for us.
I thought this place was a great experience with lots of great amenities available to all of the residents. The staff where very friendly and made sure to make my my mother and I feel very welcomed into there facility. I just did not think this was the right fit for her with all things in mind at the end of the day. Overall great experience and I am pleased.
I toured this community and did not like that they did have an odor in the community. The value is very good. I liked the staff that was friendly and answered my questions. The activities seemed to be good. I liked the rooms. I suggested that families see this community for themselves and to see if this is what they are needing.
My mother is having a difficult time adjusting. From what I've seen when I visit they are providing quality care. My mother does not like the food. A friend of mine tried the food and said it was very cold. The problem is my mother is in the memory care and the food is cold by the time it gets to her from the dining room. We chose this community because it was close to me and my mother was able to bring her dog with her. I also want to thank A Place For Mom for helping me find this community in our time of need. It was very helpful.
I really did like this community. They always go over the top and the people are very nice and accommodating. The community is nice and clean and the residents were out and enjoying themselves.
This community was much closer to me when I went to tour it. The staff were nice and the residents were socializing. On my tour, I noticed that they do not have handicap showers available. It was not a good fit for us.
My mom just moved in there and is very happy. I would recommend to anyone to check this community out.
More medicaid beds. Nice facility and affordable. Small space for walking.
Brookdale Southpoint has recently undergone renovations and has a fresh look with fresh paint, new flooring and new furnishings in all the public areas. The staff is very personable and friendly. My grandfather's main two concerns were the activities and food, and he was not disappointed in either.
See what the neighborhood has to offer and what’s nearby:
To reach a resident at Brookdale Southpoint call: (866) 896-1347
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.