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Westbrook Senior Living

110 W Schaumburg Road, Streamwood, IL 60107

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Westbrook Senior Living outdoor common area
12 Photos
12 Photos available
7 Floor plans
7 Floor plans available
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Art L - Loved one of resident/client
5.0
It Feels Like My Loved One Is Home

They have really great caregivers and some have been there since the community opened. I would highly recommend the community to others. The staff keep the family updated on our loved one's evaluations. My loved one loves the activities and being in the community. There are three meals a day served to the residents and there are choices to choose from. The community keeps the residents engaged with social activities with other residents to keep the residents out of their rooms.... Read more

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About the facility Westbrook Senior Living

Located northwest of downtown Chicago, Illinois, Westbrook Senior Living offers seniors a variety of lifestyles. This community is also conveniently located near several attractions in Streamwood that allow residents to enhance their lifestyles. There's something for everyone to enjoy, including lake fishing, a casino, and forest preserve walking trails. With different housing options and attentive caregivers, this community is able to meet the needs of seniors who would benefit from independent living, assisted living, and memory care.

Westbrook Senior Living offers transparent pricing for their apartment homes that match each unique lifestyle. Studio, one-bedroom, and two-bedroom apartments allow seniors to enjoy a maintenance-free retirement that also includes housekeeping and linen services. In addition, animal-lovers will be pleased to know that they are welcome to bring their dog or cat with them when they move into independent living or assisted living, as Westbrook Senior Living is a pet-friendly community.

Seniors also have daily nutrition right at their fingertips. Westbrook Senior Living’s restaurant offers high-quality ingredients and service, allowing seniors to release the hassle of cooking. The physical therapist-hosted fitness programs and the beauty salon provide even more opportunities for residents to practice self-care. Seniors are also encouraged to take advantage of the community’s...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Westbrook Senior Living is a community within Spectrum Retirement properties. See all Spectrum Retirement communities.

Pricing for Westbrook Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Toursat Westbrook Senior Living

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Amenities at Westbrook Senior Living

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units
Private patio, deck, or balcony

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Filipino
Polish
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews

for Westbrook Senior Living
4.5(71 reviews)
Write a Review
Cleanliness

4.6

Friendliness

4.5

Meals & Dining

4.3

Care Services

4.4

Activities

4.5

Staff

4.4

Value for Cost

4.3

Overall Experience
52
11
4
3
1
Date Submitted
3
7
22
Reviewer
5
40
26
0
Care Received
17
50
4
1-20 of 71 reviews
Sort by

5.0
Art L - Loved one of resident/client
Assisted Living
November 23, 2022
Verified Review
It Feels Like My Loved One Is Home

They have really great caregivers and some have been there since the community opened. I would highly recommend the community to others. The staff keep the family updated on our loved one's evaluations. My loved one loves the activities and being in the community. There are three meals a day served to the residents and there are choices to choose from. The community keeps the residents engaged with social activities with other residents to keep the residents out of their rooms.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
October 28, 2022
Verified Review

Westbrook Senior Living gave a great tour - they were very thorough. We were introduced to the director and other staff, beyond just the sales person. For me, the key when looking for any long-term care facility - especially memory care - is a homey, comfortable environment, as opposed to an atmosphere that is hospital-like. The memory care wing at Westbrook was impressive. It had that homey feeling we were looking for. The entrances to the residents' rooms look almost like front porches. Each room has a shadowbox on the outside where you can put personalized items for the resident to recognize the room as their room. I found Westbrook to be very similar to the place that we chose. They just didn’t have space available at the time.


5.0
Arlene - Loved one of resident/client
Assisted Living
October 27, 2022
Verified Review
Impressed with Westbrook

I was so impressed with Westbrook. It has a very welcoming atmosphere. Friendliness and helpfulness are evident to all. The staff and residents truly care for each other. The facility is beautiful. It looks like an upscale hotel. Everything, inside and outside, is well maintained.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
July 5, 2022
Verified Review
Mom enjoys friendly and helpful staff

My mom has said everyone here is very friendly. I would recommend the facility to others looking. The only issue we have been having is with the internet and TV set up. The provider changed on them and there is some confusion on the billing but the staff are aware and they are working to get things resolved.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Renee W - Loved one of resident/client
Independent Living
May 27, 2022
Verified Review
A great place

We chose Westbrook because of the cleanliness of the facility, the activities that were offered, and when looking at their menu the food looked fantastic. Since moving in, both of my parents absolutely love the food. After speaking with the staff, they follow through with everything that they say they are going to do. My parents are in independent living living and if they ever need anything the staff respond right away. We are very happy with our experience and would definitely recommend Westbrook to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4

Response from Westbrook Senior Living

June 2, 2022

Hi Renee, we appreciate the positive feedback. It means a lot. We are thrilled to hear your parents are having a wonderful time in our community.


5.0
G W - Loved one of resident/client
Memory Care
May 19, 2022
Verified Review
Good place

My loved one is well taken care of. I would encourage someone to go to this community. It is very well managed and we have to keep into consideration that there is a shortage or people in this field but these staff are handling it well. They are doing the best that they can and managing it. They are doing great.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Westbrook Senior Living

May 20, 2022

Hi G W, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. Have a great day!


5.0
Erica S - Loved one of resident/client
Assisted Living
April 19, 2022
Outstanding Memory Care Facility

I couldn’t have been more pleased with the experience my mom had during her time at Westbrook’s Memory Care. The decision to move a loved one to a full time residency is hard, but the staff at Westbrook were amazing! From their director, to the daily care givers and housekeeping staff, their commitment to their residents is top notch. We felt so much love and appreciation for our family that we knew it was the right choice. During the most difficult times, they were supportive and communicative which really goes a long way. I would highly recommend this location to any family making this move for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
February 11, 2022
Verified Review
Tour of Westbrook

We had a great tour with Westbrook, it made our decision a difficult one. The facility and staff were all great. The staff knew all the residents by name when we were walking around which impressed us. They also had good covid protocols. The menu looked good but did not include breakfast. Overall it would have been a great choice if it were closer to us.


5.0
Sharon M - Toured community
Assisted Living
January 10, 2022
Exceeded all expectations

We were given a very comprehensive tour of the facility. Our guide was very friendly and knowledgeable about the facility and with senior living experiences in general. We came into this experience with very little knowledge and no experience but all of questions were answered and we are confident now that we can make an informed decision about the future for our mother.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Wendy H - Toured community
Assisted Living
January 7, 2022
Touring community.

Beautiful community. Kristina was awesome!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Anonymous - Loved one of resident/client
Assisted Living
December 26, 2021
Appearances are deceiving

While the place is really clean and was recently remodeled; however , it is not a well run or caring facility. Some of the long time caring staff was let go in the last two years. The current staff is very cold and unfriendly . If you advocate for your parent they find that a threat and a challenge . The food is awful and served buffet style in to-go containers as they don’t have dining room staff. Residents can eat their boxed meals in their rooms or in the dining Room. They were doing less and charging more., milking the “covid excus” for just about everything including activities . Awful. We do not recommend

Cleanliness

4

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
Maureen H - Loved one of resident/client
Assisted Living
November 15, 2021
Best senior living community

Westbrook senior living has given my Mom and our family a sense of peace in having to chose a senior living establishment. The team members who take care of my Mom are compassionate and patient in dealing with the residents. They are professional without making it seem impersonal. They treat everyone with respect and kindness. I would recommend Westbrook to anyone needing a senior living environment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Westbrook Senior Living

November 21, 2021

Hello Maureen, thank for your great review of Westbrook Senior Living and for taking the time to let us know your experience with our team members has been so pleasant. Please never hesitate to reach out if we can do anything for you all.


5.0
anonymous - Resident/client
Assisted Living
November 11, 2021
Verified Review
Always projecting Forward

This is a well run community. I can see some things that need changing but overall it is all good. They could use more help but this is every place right now at this time. They could also use a bit more training. They have a head of entertainment that comes in to entertain and take parts in certain activities. I think it is nice that they bring in outside people so that they can keep in touch with the outside world. They also just had a gathering for veterans day and all of the veterans were so honored during the presentation. They had them stand by the flags that represented the branch of service that they participated in to take pictures and then fed everyone cake after the ceremony, it was a great experience.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5

Response from Westbrook Senior Living

November 21, 2021

Hello, thank you for a nice review of our community. Please feel free to reach out and let us know if we can do anything. Thank you for your understanding with the challenges we are experience along with the rest of the world. We will always keep residents our first priority.


5.0
anonymous - Loved one of resident/client
Independent Living
October 20, 2021
Verified Review
Incredible place

Everybody there from the nurses to the front desk to the day-to-day staff who interact with the residents really go above and beyond, no matter who you are. Whenever we come to visit they always greet us and call us by our first name. It has a real family environment to it. So far our loved one really seems to be enjoying the meals and dining service.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

3.5

Response from Westbrook Senior Living

November 1, 2021

Thank you for your great review of Westbrook Senior Living. We are so happy to hear of your pleasant experience with our team members and community. We are so glad your loved one's needs are being met.


5.0
KATHY S - Loved one of resident/client
Assisted Living
October 7, 2021
Best Care For Mom

My mom was in the Memory Care at Westbrook Senior Care for 5 months. At 92 years old she needed a lot more care than I could give her at home anymore. She was so well taken care of. The nurses and aides did an awesome job of taking care of her and I know there were times when she could be difficult. She had a lovely room and was included in all activities and even a field trip. I was kept up to date on all the changes in her condition and medications. I can't say enough good things about her stay there and how wonderful everyone was from [name removed] and [name removed] to the front desk staff. All the nurses and aides therapy staff and activities director who helped her. I have recommended Westbrook to many friends who are looking for help with caring for family members.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Westbrook Senior Living

October 14, 2021

Thank you so much for your high rating of Westbrook Senior Living and entrusting your mom in our care. If you ever need anything please do not hesitate to reach out.


4.0
anonymous - Toured community
Assisted Living
September 3, 2021
Verified Review
Our Tour Experience

Our tour at Westbrook Senior Living was excellent. The people were really nice. The facility was clean. I learned a lot. The only problem was their care levels didn’t go up high enough to meet our loved one's needs. It was a really nice place, but it just didn't fit our criteria.

Response from Westbrook Senior Living

September 9, 2021

Thank you for the review of Westbrook Senior Living!


5.0
Kerri - Toured community
Assisted Living
August 15, 2021
Great first impression!

We toured Westbrook Senior Living yesterday to see if it might be a good fit for my parents who live out of state. The representative that gave us the tour, [name removed], was extremely knowledgable and helpful. She spent a lot of time with us showing us the units and facility and making sure to answer all of our questions. We were impressed with the amenities and services available, the cleanliness of the facility, and the friendly staff. It is very well appointed both inside and out. We liked the continuity of care as they can start out in independent living and transition to assisted living if needed, without having to move to a different facility. The grounds feel secluded but yet it is conveniently located to shopping and dining. We can see my parents being very happy and safe here and feel it is an excellent option and reasonably priced compared to other facilities we have visited.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

1

Activities

5

Staff

1

Value for Cost

5

Response from Westbrook Senior Living

September 9, 2021

Thank you for the great review of Westbrook Senior Living. We are happy to hear that you and your parents enjoyed the tour and if you have any further questions, please let us know.


5.0
Annette - Loved one of resident/client
Assisted Living
July 12, 2021
Verified Review
Definitely a Good Choice

I would tell others to go take a look and see if it fits your needs. There is a warmth to the place and it makes you feel welcomed. The residents look comfortable. I've not had a chance to meet a lot of the staff yet; however, the staff I've meet are friendly. They are quick to get to the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

4.5

Value for Cost

4

Response from Westbrook Senior Living

July 14, 2021

Thank you, Annette, for your review of Westbrook Senior Living!


3.0
anonymous - Toured community
Memory Care
May 28, 2021
Verified Review
my review of Westbrook Senior Living,

We did a virtual tour with the community. It was very nice and the staff was friendly, they answered all of our questions and tried to make the virtual tour as good as it can be.

Response from Westbrook Senior Living

July 12, 2021

Thank you for your review of Westbrook Senior Living. We are happy to hear you enjoyed the virtual tour of the community. If you have any questions, please contact us.


5.0
Mary Z - Loved one of resident/client
Assisted Living
April 28, 2021
My Mom’s New Home

My mother moved to Westbrook almost 4 years ago. She started in the Independent Living, then moved onto Assisted Living. Unfortunately her health kept declining and she spent her last almost 2 years in Memory Care. Each move was made easy by the staff at Westbrook. They are caring, compassionate and loving. The pandemic was rough but my mother had a new family with the loving staff. She passed away peacefully at her new home [date removed]. Thank you Westbrook staff for caring and loving my mother.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Westbrook Senior Living

April 29, 2021

Thank you Mary for sharing your families experience with us during your mother's time at Westbrook Senior Living. We are happy to hear that our team members went above and beyond and showed your mother compassion and care during her four years at the community!


Viewing 1-20 out of 71 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Westbrook Senior Living

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Westbrook Senior Living

Westbrook Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Westbrook Senior Living has received an average review rating of 4.5 based on 71 reviews. See all reviews.

Call (630) 372-4114 to reach a resident at Westbrook Senior Living.

To reach a resident at Westbrook Senior Living call: (630) 372-4114



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.