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Charter Senior Living Vernon Hills

500 Atrium Dr, Vernon Hills, IL 60061

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Charter Senior Living Vernon Hills community exterior
12 Photos
12 Photos available
7 Floor plans
7 Floor plans available
Charter Senior Living Vernon Hills in google map
street view of Charter Senior Living Vernon Hills
Lori - Loved one of resident/client
5.0
Highly recommend and a great place to live

Charter Senior Living Vernon Hills gets all 5 stars. I have referred many people to live there. It is a great place to live and they to me felt like family.... Read more

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About the facility Charter Senior Living Vernon Hills

Experience a warm and intimate family feel at Charter Senior Living of Vernon Hills — a newly renovated, purposefully built community offering convenient services, chef-prepared meals, and personalized memory care. This pet-friendly community features charming living spaces, a landscaped courtyard, and many luxurious amenities. The 24-hour, licensed nurses and memory care-certified associates provide residents with superior memory care services that enhance the human spirit.

The exclusive Flourish℠ memory care program offers the best-practice approach to memory care that is tailored to each resident’s individual needs and abilities. This program promotes residents’ self-esteem while minimizing boredom, loneliness, and aggressive behaviors through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation is a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Find peace of mind at Charter Senior Living of Vernon Hills.

State licensing information

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Charter Senior Living Vernon Hills is a community within Charter Senior Living properties. See all Charter Senior Living communities.

Pricing for Charter Senior Living Vernon Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Charter Senior Living Vernon Hills

Select a preferred time

Fri
26
May
Sat
27
May
Sun
28
May
Mon
29
May
Tue
30
May

Amenities at Charter Senior Living Vernon Hills

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Resident Parking Available
Uncovered Parking

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Arts and Crafts Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Croatian
English
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Catholic Services

Reviews for Charter Senior Living Vernon Hills

4.3(53 reviews)
Write a Review
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.0

Care Services

4.4

Activities

4.4

Staff

4.6

Value for Cost

4.2

Overall Experience
36
10
2
0
5
Date Submitted
3
7
12
Reviewer
1
41
10
0
Care Received
53
1-20 of 53 reviews
Sort by

5.0
Anonymous - Toured community
Memory Care
May 16, 2023
Verified Review
Tour experience

We had a wonderful tour experience with Charter Senior Living Vernon Hills. There was not one negative thing about it. All of the staff were terrific! I would have been just as comfortable placing my loved one here.


5.0
Lori - Loved one of resident/client
Memory Care
March 14, 2023
Verified Review
Highly recommend and a great place to live

Charter Senior Living Vernon Hills gets all 5 stars. I have referred many people to live there. It is a great place to live and they to me felt like family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Memory Care
February 8, 2023
Verified Review
My review of Charter Senior Living Vernon Hills

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4


3.5
Anonymous - Loved one of resident/client
Memory Care
September 15, 2022
Verified Review
Smaller Community with great interaction

My loved one, seems to like the food. The staff is very helpful. It's a smaller community, which allows better interaction between the staff, and residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4


3.5
anonymous - Loved one of resident/client
Memory Care
July 27, 2022
Verified Review
Some growing pains but overall a positive experience.

Overall it has been a positive experience, with some growing pains. Things aren't perfect but the staff are generally responsive, professional, and taking good care of my loved one. It is a huge improvement over the previous facility we tried, which was extremely understaffed.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

4

Staff

4

Value for Cost

3


0.5
CK - Loved one of resident/client
Memory Care
July 26, 2022
Verified Review
Not great experience

They handle people with Dementia and there all aspects of Dementia. They say can take in these types of cases but they just end up sending those patients to the hospital and need to work on getting them assistance in house and not send those to hospital. I was advised they were good at redirecting but we constantly had issues, especially with the locked door system. My mother was able to get out of the facility and at one point walked to fire station. Overall was not pleased with the experience our family had with this facility.


5.0
TM - Loved one of resident/client
Memory Care
July 25, 2022
Verified Review
Care for my M Mother-in-Law

We brought our loved one here at the end of her life when she was declining rapidly. We just wish we had brought her here sooner! They were very helpful with us transitioning to that end of life care. They were always there to help. We were able to stay with her and be with her, even during Covid. They would bring us trays of snacks and would check on us. They were just very caring.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
SM - Loved one of resident/client
Memory Care
February 22, 2022
Verified Review
Highly recommend

I chose Charter Senior Living because I was impressed with the staff interaction with the residents and it also seemed that they were better at maintaining and taking care of the property. They have an amazing activities director, she is over the top wonderful and she will bend over backwards on her day off to help. They have a great group of staff members who work here. The director is very responsive to any questions or concerns that I have. I would definitely recommend them to others.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Debra S - Loved one of resident/client
Memory Care
November 5, 2021
Verified Review
Exceptional Memory Care Facility

We were thrilled. We did a lot of research on memory care communities and this one was exceptional. We have been happy with every step from sales and on. My loved ones memory is actually improving due to the care and engagement that she is receiving.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.5
Al L - Toured community
Memory Care
October 13, 2021
Verified Review
My tour review

This community did not have a shower in the room. This was our first choice but just did not work out. This was a great tour experience.


5.0
Angie - Loved one of resident/client
Memory Care
September 29, 2021
Verified Review
Excellent Care and Excellent Value

I would highly recommend the community to others for their loved ones. The staff give great personal one-on-one care to the residents. They are quick to respond to any questions or concerns I may have about my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
June 26, 2021

Did not see many residents engaged in activity. A few were watching TV. No sample menu or activity schedule was given to me

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
March 26, 2021

[name removed] was thorough and gracious. Did not rush me. Took as much time as necessary. Tour was great considering we are just beginning to allow nonresidents inside nursing homes. She provided staff to answer my additional questions. Left feeling I had adequate information to make a decision concerning them.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Deb0036 - Loved one of resident/client
Memory Care
March 8, 2021
As close to home as she can get

My mom has a neurodegenerative disease and wasn't getting proper care at home, Charter's staff have worked extensively with me and my mom in making the leap, quickly, and helping her adjust. The facility is homey- set up like a house with a sun-room, interior courtyard, nice rooms, nice showering area, etc. The staff are always trying to build relationship with her and keep her active and safe. I am thankful for Charter's business model that has some flexibility, the CNA's, RN's, Adm. staff, Activity director, and the Executive Directors. I hope they continue and that the staff are paid very well and are properly staffed to care for the needs so that they do not injure themselves when lifting and moving the loved ones. Food needs improvement...hopefully in the future!

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
KAREN - Loved one of resident/client
Memory Care
February 16, 2021
Very Loving

This is a true home. Every employee is very caring, giving and loving, Even with the covid restrictions, they all go out of their way to make every resident feel cared for and loved. I've seen people, no matter their illness, physical or mental treated as adults & with respect. Love this home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Your daughter Dale - Loved one of resident/client
Memory Care
July 6, 2020
So Thankful

It was a difficult decision to move our mom into memory care...Charter Senior Living Vernon Hills helped every step of the way. This is a kind and caring place. Fresh, airy and as close to a "family home" as you can get. The team - nurses, caregivers, activities personnel, and management are lovely. My mom's days are filled with thoughtful activities, care and joy. So thankful for Charter Senior Living Vernon Hills.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tom - Loved one of resident/client
Memory Care
June 25, 2020
Verified Review
Happy with Charter

I am happy with Charter. I have been impressed with their professionalism and how they take care of the residents. They were ahead of the curve with Covid-19. The food is good. The layout and room sizes are exceptional for a memory care facility.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4


0.5
D.W - Toured community
Memory Care
January 10, 2020
Potential

Nice bones but run down inside. Rooms old and dingy, stains on furniture. Need to spend some money on new furniture and carpet. The sales person was phenomenal at her job, extremely knowledgeable and warm. She is the best thing this place has going for itself.

Cleanliness

0.5

Friendliness

3

Care Services

3

Activities

2

Value for Cost

2


5.0
James - Loved one of resident/client
Memory Care
October 9, 2018
Verified Review
Review of Autumn Leaves

My wife is in her 8th year as a resident. Over time there have been peaks and valleys, but the current staff has been great.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Shirley - Loved one of resident/client
Memory Care
October 9, 2018
Verified Review
Review of Autumn Leaves

This community is wonderful. The nurses, caregivers, management - the whole staff is LOVE. My husband was in 2 other communities before Autumn Leaves. I only wished we had found this place first. It was a nightmare for my family and [name removed], who almost died from neglect at 1st place and lack of care at 2nd place. I will gladly speak to anyone about my husband's care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 53 reviews

Neighborhood around Charter Senior Living Vernon Hills

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Frequently Asked Questions about Charter Senior Living Vernon Hills

Charter Senior Living Vernon Hills offers Studio and Semi-Private. Learn more.

Charter Senior Living Vernon Hills has received an average review rating of 4.3 based on 53 reviews. See all reviews.

Call (847) 393-4108 to reach a resident at Charter Senior Living Vernon Hills.

To reach a resident at Charter Senior Living Vernon Hills call: (847) 393-4108



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.