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The Fountains at Mill Cove

9960 Atrium Way, Jacksonville, FL 32225
8.7
Review Score
115 reviews

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5 Floor plans
5 Floor plans available
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Carol - Family/friend
4.0
it's a lovely place to live ,you quickly become family

They've been having a problem with roaches. He's in Independent living so he doesn't really need any assistance. He fixes his own breakfast but some of the mills he does not like. He thinks it's rather expensive and the rent is already gone up and he's only been there since March... Read more

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About the facility The Fountains at Mill Cove

You really can have everything that senior living has to offer! A beautiful quiet setting with that sweet home feeling, an almost endless list of activities designed to bring fulfillment and socialization. A life of fewer worries that comes from living in a community built specifically for your needs.

Our residents have more options than most, as we provide independent living, assisted living, memory care and skilled nursing care. We are a Continuum Care Community without the high cost entry fee. That means you and your loved ones can have the peace of mind knowing that if your needs every change, you won’t have to uproot your life to address them. Instead, transitioning between levels of care is simple.

Located near I-295 and Monument Rd. just west of Atlantic Beach, Ft. Caroline and the Intracoastal Waterway, our desirable location is just minutes away from local hospitals, Jacksonville International Airport, Jacksonville's beautiful beaches, the shops and dining of St. Johns Town Center, many houses of worship, an Arnold Palmer designed golf course, and other areas of attractions.

Our Community focuses on providing the amenities that encourage an active senior living lifestyle. A few of those amenities are listed below:

  • Pet-Friendly
  • Concierge Service
  • Library
  • Arts & Crafts Studio
  • Beauty/Barber Shop
  • Fitness...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Pricing for The Fountains at Mill Cove

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Fountains at Mill Cove

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Compare

The Fountains at Mill Cove9960 Atrium Way, Jacksonville, FL 32225
The Windsor at Ortega5939 Roosevelt Blvd, Jacksonville, FL 32244
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Brookdale Mandarin Central10875 Old Saint Augustine Road, Jacksonville, FL 32257
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9.8
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9.8
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
  • Fee Discount

    Reduces entrance fees required upon move in

Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Memory Care

Amenities at The Fountains at Mill Cove

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Private patio, deck, or balcony

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Filipino
Portuguese
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews
for The Fountains at Mill Cove

Write a Review
8.7
Review Score
115 reviews

Review Score

115 reviews
8.7

Out of 10


5 star

50%

4 star

22%

3 star

13%

2 star

6%

1 star

12%

A Place for Mom has scored The Fountains at Mill Cove with 8.7 out of 10 using our proprietary review score based on 39 reviews in the last 2 years. Over all time, The Fountains at Mill Cove has 115 reviews with an average "overall experience" of 3.9 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.1

Meals & Dining

4.0

Care Services

3.8

Activities

4.0

Staff

4.0

Value for Cost

3.9

Overall Experience
57
25
14
6
13
Date Submitted
6
18
39
Reviewer
28
63
21
0
Care Received
30
76
9
1-20 of 115 reviews
Sort by

1.0
April D - Family/Friend
Independent Living
January 29, 2024
-0 stars

Nothing but the Facts: For almost 6 years we attempted to communicate with this place. They barely spoke to us, and when they did, they made promises that were never kept. It all culminated when our family member passed away on [date removed]. Although we were listed as "next of kin", we were not contacted, nobody in our family was! On [date removed], after finding our family member via a call to the morgue, we were told by staff that he had died a month prior and his room had been emptied by his "POA" a nice thief of a person who sucked (almost) everything out of him. POA expires upon death so we did file a police report. 45 days post death, we received email from the office manager that as next of kin we needed clean his room out. [date removed] we arrived to find the door to his room open and all items of "value" tv, meds, a firearm, missing. The only items had value to us; pictures, bibles. A picture hidden above cabinets! RUN don't walk far away w/ your family! Crazy place and scary connections!

Cleanliness

4

Friendliness

No data collected

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

No data collected


4.0
Carol - Family/Friend
Independent Living
December 22, 2023
Verified Review
it's a lovely place to live ,you quickly become family

They've been having a problem with roaches. He's in Independent living so he doesn't really need any assistance. He fixes his own breakfast but some of the mills he does not like. He thinks it's rather expensive and the rent is already gone up and he's only been there since March

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
December 21, 2023
Verified Review
Review for The Fountains at Mill Cove

Community itself is nice, needs some TLC to the older building, but memory care could use patient care help. We chose this for the affordability, and it rated well and A Place for Mom recommended.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
December 14, 2023
Verified Review
The Fountains at Mill Cove review

Fountain at Mills experience was good. Sometimes the custodian don't clean at all but the rule is that they clean rooms on Tuesdays only. Some of the staff are friendly but some are not and some staff are lazy and hide out on weekends. The facility suppose to have a manager on duty the weekends and no manager is never there and it's hard getting in touch with management.. Quality is ok for the ones who are competent and can speak for themselves. But not for people who like my brother and wheelchair people in assisted living. Meals are excellent. Activities are ok for the competent ones , and there isn't but 2 people in activities and they don't remind the residents about activities if you're not down stairs when they leave, you get left behind. The cost is high and they go up on Veterans yearly because of the increase for vets. I am waiting for a space with a VA facility for my brother.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


2.0
Molly - Family/Friend
Assisted Living
October 4, 2023
Verified Review
Would not recommend.

My mother is not getting the care and attention we were told she would get.. she needs help transitioning from bed to chair, shower, etc., and no one comes to help her even when they are called.. very disappointed with the quality of care she receives

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

2

Staff

4

Value for Cost

2


5.0
Anonymous - Family/Friend
Assisted Living
August 29, 2023
Verified Review
A positive experience for loved ones.

The staff members at Fountains Residence at Mill Cove are awesome and keep us consistently informed. When it comes to activities they had different things like trips to the store, scenic rides, special trips (movies, restaurants), games, crafts, religious services, in-house movies, special celebrations...

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
August 3, 2023
Verified Review
Intermediate Living with Friendly Staff.

Affordable, friendly staff. Some shortages of staff/concern for residents on the weekends, but that's likely in most places. Pretty good commication about residents health or health emergency. Pretty good selection of activities for residents. It's as good or better than another place we've used.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

No data collected

Activities

No data collected

Staff

3

Value for Cost

5


5.0
Sheralyn W - Resident/client
Independent Living
August 3, 2023
Verified Review
happy with my choice

Very pleasant serene environment! I'm very happy with my choice to move to Fountains Residence at Mill cove. The apartment sizes and layouts here are very adequate. I would definitely recommend this community to others looking for retirement living.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
July 27, 2023
Verified Review
A nice facility with areas of improvement needed

We've had a few struggles with care in the beginning and still with paperwork being submitted in a timely manner for insurance purposes. The exterior of the facility is well past due for maintenance, repairs, exterior cleaning, gutter clean out (there's a small 3ft tree growing from one gutter) and a roof cleaning. Lots of mold and mildew growing that is unhealthy for the residents and staff. The ponds could use a good sprucing up as well to remove all the pond scum and repair the fountains (you'd think as part of the facility name, that'd be on a priory list somewhere). It'd be lovely if they could focus on those things. Not only from a health standpoint but I'm sure the residents would appreciate having nice and clean exterior grounds and increase their mental and spiritual wellbeing. The inside is also dated and could use new hard surface flooring through and eliminate any carpet that can hold onto to germs and odors. Overall, my aunt is content there and seems to be doing well.

Cleanliness

3

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
July 24, 2023
Verified Review
The perfect fit

We are very pleased with Fountains at Mill Cove. The facility is very home like and the staff is excellent in providing care to my Mom. The room is just the right size for my mom. The amenities offered are excellent. My mom is able to get her hair done every week and she is happy about that. She has met several new friends and has settled in quite nicely there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Artie - Family/Friend
Assisted Living
July 10, 2023
Verified Review
Excellent Staff

My loved one is currently a resident at Fountains Residence at Mill Cove and the experience has been great so far. The staff is excellent and they are easily available. After having my loved one in two other Assisted Living/Memory Care facilities, the most important thing to us is the staff. The Fountains Residence at Mill Cove has caring, hard working, and thoughtful employees. I would recommend this facility to family and friends.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Alanna - Family/Friend
Assisted Living
June 21, 2023
Verified Review
Great Community

My family and loved one have had a great experience with the community. The staff are very kind, caring, nice, attentive, and knowledgeable. Everyone is friendly. There are meals and activities provided for the residents, and this assists with the socialization of the residents. Overall this is a community we would recommend to others. The fee is all inclusive including level of care, which is nice. It took a little time to get into a routine and for my husband to get to know the staff but that is expected anywhere. The rooms are spacious but if you are at the end of a hall it can be quite a way to get to the dining area unless you have a motorized scooter or wheel chair.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
May 10, 2023
Verified Review
Recommended

My mother is currently living at Fountains Residence at Mill Cove. The facility is clean, but needs some updating. The staff are nice. The communication with the family could be better. My recommendation would be to try and reach out to the family once a month to see if they have questions about how their love one is doing or any suggestions on what they can do better. My mother seems to like the food. Overall, for the price, I would recommend this facility to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
April 25, 2023
Verified Review
Recommended

My loved one is a resident at Fountains Residence at Mill Cove. Everything has been very good at this facility, including the friendliness, cleanliness, and the staff. I have no experience with the Meals and Dining or the Activities to be able to rate them. I would recommend this facility to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3


2.0
Stephanie - Family/Friend
Assisted Living
April 10, 2023
Verified Review
Would not recommend

They gave the wrong dosage of medication and at the wrong time. When I asked about it, they said they only had one nurse for 40 people. That they were busy with other patients. When my loved onehad a violent episode because of it, they kicked him out of the facility that day but charged us for the month. He had been there for one week. I would not recommend Fountains Residence at Mill Cove to others.

Cleanliness

5

Friendliness

2

Meals & Dining

4

Care Services

1

Activities

4

Staff

2

Value for Cost

2


3.0
Anonymous - Family/Friend
Memory Care
March 22, 2023
Verified Review
My review of Fountains Residence at Mill Cove

It is under staffed in the Memory Care area, so residents there don't look well cared or well groomed. The floor there is always sticky and the residents' rooms are not cleaned frequently.

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

4


5.0
anonymous - Family/Friend
Assisted Living
March 14, 2023
Verified Review
Quality care at Mill Cove

He enjoys the Sunday city tour outing, the food options, the assistance with changing, bathing, and immediate emergency attention (feeling sick, falls, etc). Sometimes there is a bit of miscommunication / difficulty relaying messages with nurses and med techs, but overall they are a great help. Appreciate all the hard work put in to make this community one of the best.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Joanna - Family/Friend
Assisted Living
February 28, 2023
Verified Review
Family's experience

I do really like the upfront pricing here. I did find them to be misleading about being able to see your own primary care physicians. They have transportation to appointments but we later found out if is only within 15 miles, so my dad has not been able to see his own doctor. I do like that this facility provided more independence than some of the others that we looked at. This is definitely a place that I would recommend to others.


5.0
anonymous - Family/Friend
Assisted Living
February 20, 2023
Verified Review
Staff do a great job making you feel welcomed

What we really like about the Fountains Residence at Mill Cove is the staff team - every time we come to visit they always have a smile on their face and they really make an effort to make you feel comfortable and get to know you on a first name basis. The staff members are not only very receptive to our families needs but also the needs of our loved ones. They are very good about keeping up communication and are pretty much available all of the time. Our loved one is really enjoying the meals and dining service - there are some nice variety and we just like that they are eating much more balanced meals.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
October 24, 2022
Verified Review
Would recommend to anyone

What really stood out to us in the beginning was their leadership team during the intake process, they really went above and beyond to accommodate us which felt very nice. According to our loved one the meals and dining service is excellent. Based on our experience so far with the Fountains Residence we would recommend this community to other families.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


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Frequently Asked Questions about The Fountains at Mill Cove

The Fountains at Mill Cove offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Fountains at Mill Cove 8.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (904) 724-4726 to reach a resident at The Fountains at Mill Cove.

To reach a resident at The Fountains at Mill Cove call: (904) 724-4726



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.