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Best of 2024 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 1-2% of senior care providers nationwide based on reviews from residents and families.

The Windsor at San Pablo

4000 San Pablo Pkwy, Jacksonville, FL 32224
9.8
Review Score
74 reviews

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Denis S - Family/friend
5.0
Great visit!

Spent the day here catching up with relatives while attending the Christmas event. Place looked very nice, and the folks working there were real helpful. Christmas event was great – live entertainment and good food. Everything was well organized. It felt very home-like and welcoming. Really enjoyed my time there.... Read more

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About the facility The Windsor at San Pablo

The Windsor at San Pablo is a resort-style senior living community in Jacksonville, Florida. Surrounded by lush palm trees and a courtyard garden, the home features elegant modern common spaces with high ceilings, attractive furnishing, and vibrant colors. The home is within convenient access to the Mayo Clinic, and it’s also just west of the Atlantic coast.

The Windsor contains a variety of pet-friendly apartments to choose from, with features including private baths, walk-in showers, and kitchenettes. Staff provides assistance with activities of daily living as well as professional memory care.

Residents can receive on-demand wellness support in the Personal Wellness Suite, or be pampered in the Harmony Day Spa, which features massage therapy, a whirlpool bath, and a full service salon. The home also features the Oscar Theater, complete with concessions, a cafe and bistro, a game room, and library. With housekeeping, laundry, wellness care, and elegant restaurant-style dining provided, community members can enjoy a worry-free retirement experience in a sunny coastal setting.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Florida, visit the Florida Facility/Provider Locator database.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Windsor at San Pablo is a community within Legend Senior Living properties. See all Legend Senior Living communities.

Pricing for The Windsor at San Pablo

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The Windsor at San Pablo4000 San Pablo Pkwy, Jacksonville, FL 32224
The Windsor at Ortega5939 Roosevelt Blvd, Jacksonville, FL 32244
Brookdale Avondale4455 Merrimac Avenue, Jacksonville, FL 32210
Brookdale Mandarin Central10875 Old Saint Augustine Road, Jacksonville, FL 32257
9.8
Review Score
74 reviews
9.9
Review Score
95 reviews
9.8
Review Score
42 reviews
9.8
Review Score
42 reviews
Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Memory Care

Amenities at The Windsor at San Pablo

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Anytime Dining
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Swimming Pool
Arts and Crafts Center
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for The Windsor at San Pablo

Write a Review
9.8
Review Score
74 reviews

Review Score

74 reviews
9.8

Out of 10


5 star

75%

4 star

15%

3 star

7%

2 star

2%

1 star

3%

A Place for Mom has scored The Windsor at San Pablo with 9.8 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, The Windsor at San Pablo has 74 reviews with an average "overall experience" of 4.5 out of 5.

How we score communities
Cleanliness

4.6

Friendliness

4.6

Meals & Dining

4.6

Care Services

4.5

Activities

4.5

Staff

4.9

Value for Cost

4.5

Overall Experience
55
11
5
1
2
Date Submitted
8
10
24
Reviewer
12
34
15
11
Care Received
32
42
1-20 of 74 reviews
Sort by

5.0
M G - Industry reviewer
Assisted Living
December 23, 2023
Community where staff truly care

This community from leadership to caregivers truly care about the residents that call Windsor San Pablo home. Community is well kept, good food choices and multiple service options offered. Would highly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

December 27, 2023

Thank you for taking the time to share your experience with The Windsor at San Pablo. We are dedicated to providing a welcoming environment where residents feel supported. We take feedback seriously, thank you for sharing!


5.0
Denis S - Family/Friend
Assisted Living
December 21, 2023
Great visit!

Spent the day here catching up with relatives while attending the Christmas event. Place looked very nice, and the folks working there were real helpful. Christmas event was great – live entertainment and good food. Everything was well organized. It felt very home-like and welcoming. Really enjoyed my time there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

December 26, 2023

Thank you for taking the time to visit us at The Windsor! We are happy to hear you were able to attend the Christmas Event. Thank you for sharing your experience and feedback with us.


5.0
Phyllis - Industry reviewer
Assisted Living
December 21, 2023
Friendly and Caring Staff

The staff at The Windsor San Pablo is friendly and caring. Staff takes the time to get to know each of their residents. Staff strives to provide a warm and inviting place to live. It is always a pleasure to visit here.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

December 26, 2023

Phyllis, thank you for taking the time to share your experience with us! Thank you for your feedback and review.


5.0
Janine B - Industry reviewer
Assisted Living
December 13, 2023
Leaders in Senior Living

I am delighted to commend The Windsor a Premier Assisted Living & Memory Care as a healthcare industry professional. The exemplary care and dedicated support provided at this residence have consistently impressed me. I've entrusted numerous referrals, confident that residents receive top-notch services tailored to their unique needs. The compassionate staff and focus on memory care truly set this residence apart. It's a privilege to collaborate with a team so committed to enhancing the quality of life for our seniors. Highly recommended for those seeking excellence in assisted living and memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

December 15, 2023

Thank you for sharing your experience with The Windsor! We are honored to work with you. Thank you for your feedback and review!


5.0
Tara S
Assisted Living
December 5, 2023
Premier Senior Living Excellence

This residence exceeds expectations with a perfect blend of luxury and care. Attentive staff, upscale amenities, and personalized services make it an ideal haven for seniors seeking a graceful and supported lifestyle. Truly a standout choice in assisted living."

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

December 8, 2023

Tara, thank you for your outstanding review! We appreciate your feedback. We hope to see you again soon!


5.0
Riley D - Family/Friend
Assisted Living
December 4, 2023
Worth the time to go and see!

Exceptional senior living community offering a blend of comfort and care. Elegant amenities, compassionate staff, and a vibrant atmosphere create a haven for retirees seeking a fulfilling lifestyle!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

December 6, 2023

Riley, thank you for your 5-star review! We appreciate your feedback! Thank you for taking the time to share your experience with us.


5.0
Wendy D - Toured community
Assisted Living
December 4, 2023
Must see!! Great place for your loved one to live!

What a beautiful residence. It’s decorated for the holidays, clean and is well maintained. What a welcoming team. The residents stay engaged with activities and with options and choices for dining.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

December 5, 2023

Wendy, thank you for taking the time to visit us at The Windsor at San Pablo! We are glad you had a great experience. Thank you for sharing your feedback! We hope to see you again soon!


4.0
Anonymous - Toured community
Assisted Living
August 29, 2023
Verified Review
tour review

Our family had an in person tour with The Windsor at San Pablo and even though we did not pick the community for our loved one, we thought the tour experience was a good one. We didn't get a chance to talk to much staff but the amenities that we saw seemed good.

Response from The Windsor at San Pablo

August 30, 2023

Thank you for sharing your experience from your visit to the residence. We're glad to hear you enjoyed the many amenities available for the residents. If you have any questions or need any assistance, we are eager to help any way that we can.


5.0
Pat - Family/Friend
Assisted Living
June 13, 2023
Verified Review
Welcoming and Friendly

My family and I had a great experience with the community. The staff are friendly, professional, and helpful. They are available to respond to questions or concerns the family has. Everyone is friendly. This truly feels like a second family. We would recommend the community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

June 20, 2023

Pat thank you for your review! We are so happy to hear you have had a good experience with The Windsor at San Pablo! We are honored to have your loved one with us. Thank you for your feedback.


5.0
Debbie D - Family/Friend
Memory Care
March 17, 2023
Verified Review
Closest thing to home

We chose The Windsor at San Pablo because the minute I walked in and toured, it really just felt like a place my mom would like. It reminded me of her own home. The place is beautiful and all the staff are very friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

March 20, 2023

Debbie thank you for your review! We are happy to hear you had a great tour experience. We are excited to have your mom with us!


5.0
anonymous - Family/Friend
Assisted Living
January 31, 2023
Verified Review
Highly recommend

What sticks out most about The Windsor a San Pablo is the genuine concern and care that the staff have for the residents. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from The Windsor at San Pablo

February 27, 2023

Thank you for leaving a review for The Windsor at San Pablo! We are honored to be caring for your loved one. Thank you for your feedback on the staff and facility!


5.0
Anonymous - Family/Friend
Assisted Living
December 5, 2022
Resident

The staff is compassionate, understanding and thorough. The staff "held my hand" through this difficult transition for my loved one, ensuring that my loved one would be safe and comfortable.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We love having your loved one with us. Thank you for the feedback on our staff.


4.0
Anonymous - Resident/client
Assisted Living
December 5, 2022

Nice.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Anonymous - Resident/client
Assisted Living
December 5, 2022

My experience is fine.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Anonymous - Resident/client
Assisted Living
December 5, 2022

The facility is great and everyone is very helpful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Patricia P - Resident/client
Assisted Living
December 5, 2022

All staff friendly and helpful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Tom O - Resident/client
Assisted Living
December 5, 2022

Very good.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Brandon T - Family/Friend
Assisted Living
December 5, 2022

Prompt scheduling - was able to accept an appointment minutes after my initial contact. Very knowledgeable staff with useful information, making our selection process very easy.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Anonymous - Toured community
Assisted Living
December 5, 2022
Hospitality

Always a pleasure to be invited here!

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Anonymous - Industry reviewer
Assisted Living
December 5, 2022
Professionalism

The team at Windsor San Pablo are very professional, engaging and truly interested in the residents we serve. The care and compassion the staff has shows in the residents every day. We enjoy providing support to this community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Windsor at San Pablo

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


Viewing 1-20 out of 74 reviews

Neighborhood around The Windsor at San Pablo

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Windsor at San Pablo

The Windsor at San Pablo offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.

A Place for Mom has scored The Windsor at San Pablo 9.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (904) 717-5716 to reach a resident at The Windsor at San Pablo.

To reach a resident at The Windsor at San Pablo call: (904) 717-5716



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.