The Windsor at San Pablo

My mother is thriving at the Windsor at San Pablo. The staff is very caring and the administration strives to create a spirit of teamwork and caring. We are very satisfied with this facility in every way.

My brother and I helped move our eldest sister into The Windsor at San Pablo, Jacksonville FL yesterday. It was a 2-day process with the movers and we kept The Windsor advised of our plan. They were all so very helpful, checking in on us to see if we needed anything, various staff stopping by to introduce themselves and advise what they do and how they can assist. Everyone was warm and welcoming. The staff in the dining area recognized she was new and took the time to say hello and let her know how things worked in the dining area and bistro. We came across one of the nurses in the hallway who introduced herself and we told her we were headed to find the beauty parlor, she took the time to walk us down there and opened the door to see both the beauty parlor and massage room (it was after hours). I can't say enough about how this helped to make a positive start to a difficult life change for her. The mid-size room is both bright and cheery with more space than we anticipated, once her furniture and possessions were moved in. Thank you Windsor Staff for this positive start for my sister. My brother and I feel confident that she is well taken care of and not just a number.

My mother is in memory care at The Windsor and we have had a very positive experience. The staff is accommodating, attentive and caring.