Anthem Lakes

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8 Reviews

• (7)

  A Place For Mom

• (1)

  SeniorAdvisor.com

Because there are no RN’s on staff, there was a lot of theft of medications (especially diabetic medicines). Also, residents get billed for services they never received.

The community is very clean and most of the staff is very good. The only thing is that there are no RNs on staff. The community itself doesn't provide my father much assistance, although that is primarily because he has an outside nurse come in and take care of his medications and such. The activities director does try, however, my father does not much like the activities they put on just based on his own preferences. Definitely worth the price as the care they are providing my father is very good. They clearly love my dad and are so kind to him, which we really appreciate that.

Very disappointed in this ALF. Mom lived here for 2 years. It was good when there were few residents, however as management, chef & employees left and it became more populated, care was sacrificed to a great extent. The place began to smell as residents were left in soiled clothes, laundry was done on a “quick wash” leaving it smelly and still soiled. Food was the equivalent to a truck stop, with breakfast being the only satisfactory meal. Lunch & dinner were heavy, dry pasta, meat, potatoes & bread with a few soggy vegetables. Fruit, when available was canned peaches, pears or fruit cocktail. It was not a menu that the elderly would choose, had they the ability to do so. There are also functional obsolescences throughout the facility. The bathrooms are so small it is nearly impossible to accommodate a wheelchair. There is no protection from weather when taking a resident from the memory care facility and no automatic doors that stay open while maneuvering a wheelchair. The dining area is too small to accommodate full residency so some residents are put alone in common areas to eat. The staff quickly puts residents in their rooms to “nap” even if they don’t “nap” after lunch, I assume in an effort to keep the common area uncrowded. There are just too many negative issues to address. Management is confrontational and quick to threaten expulsion hen issues are raised. Do yourself and your elderly loved ones a favor and avoid Anthem Lakes.