Brookdale Redwood City

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The community has on-site maintenance and the community has a good mix of residences and it is very diverese. The residence is very friendly and helpful. I would recommend this community to others based on my experience

It is a very friendly and comfortable community. There isn't a lot of variety of food and the portions on the smaller side. The food is tasty though. The communication with the staff is very good.

The community is neat and clean and I think it is a good option. Communication between the staff and our family is good. They keep us updated and informed. I would recommend this community to others.

My brother said that when they were serving food in the dining room, it was really good. But when they started to serve it in rooms because of the virus the food quality deteriorated. He also said the activities were great before the virus. Overall, I would recommend this community to others.

Brookdale Redwood City has everything you need. We felt it was a good price for the care received. The care giving staff was helpful, they were always sure to communicate to us if my loved one needed anything. They were very gracious with the passing of my loved one.

Not only is Brookdale within a mile from our house, but it is just the right place that our Aunt enjoys, especially the other residents who befriended her and share activities and meals with her each day. Her two-bedroom apartment is just the right size to fit the many belongings she moved from her two-bedroom house, although she still needs to find another place for her life-time acquisitions. The best thing for us, however, is that she lives so close to us that we can visit with her, take her shopping, and often have her over for dinner. When it's our time to move into assisted living, we'll definitely consider Brookdale as our new home.

I am 80 years old, newly widowed after 61 years together. I am very active in the local community where I moved to be close to my daughter and granddaughter. There is assisted care in one building and independent life in the other three. However, I find few people who are truly energetic and live truly active lives, leaving the property, driving, etc. My needs are not being met, and I am depressed at this property. I don't need all the amenities offered. So, it's mostly me who is not right for Brookdale. I have submitted a rental application to a senior apartment complex nearby. No meals are served, which is what I like...cooking, cleaning, etc. Everyone is self-caring. I should have come there, and will when an apartment opens, and I can give this Brookdale two months notice.

I would never recommend Brookdale at Jensen Beach. Although I did like the staff very much, they were severely understaffed and they barely had any activities. They pretty much sit around all day in wheelchairs( which they quickly put my mother in, even though she used a walker before moving in). My mother fell the first night she was there and ended up in the ER. She was a major fall risk. And after her last fall (4 total) she succumbed to her injuries and passed away only after 10 weeks of being there. Do not send your loved one there. The memory care facility should be shut down. Alexandra Weldon Scott

I toured Brookdale RWC with my parents and sister. We are interested in going back again to experieince a meal and possibly an event or class. This has the potential of being some place they would like to live.

Pinching numbers, pinching pennies. It’s all a numbers game when it all should be about one thing and one thing only: the residents getting the best care they need & they deserve. Paying employee the bare minimum thinking they’ll just stick around & be treated like slaves is unrealistic & clearly UPPER management needs to get a **** clue! It’s not rocket science. The residents’ lives are in the hands of your employees & with the amount of care every single one of them need is... a lot. It takes an unreal amount of love, care, work, blood, sweat, & tears from each and every associate in (really any senior community) this community to take care of these residents & that needs to be understood. Here’s a reality check! Stop underpaying your staff & treating them all like dirt. Realize when you have a hard working compassionate associate and do everything in your power not to lose them because your residents need them. The residents come first not a sale or just letting any Tom dick or hairy in to get the census up. Get real and get over yourselves and see the big picture. Selfish, vindictive, drama-filled people should NEVER be given the position of executive director & have the power to run ANY communuty down to the ground... find some compassion! And if not... maybe this career in SENIOR CARE isn’t for you!