Brookdale Redwood City

This was a good community but my loved one went with another community as her final choice.

My loved one did not like the meals much. There were some staff that were great and there were others that we did not mesh with well. I would recommend to look elsewhere just due to our experience. We did not have a great experience and I think that presentation and what you see when your touring and what you are told don't line up with what you actually receive. They did not check on my loved one the way that they stated that they would and things just didn't line up. They are very reactionary instead of being proactive. They are understaffed and dealing with Covid but they were not forthcoming with the information.

I would tell others to make sure to do a walk through before you make your choice of apartment. I did not do that and when I moved in some things needed to be fixed. I was not a fan of the food at first but there is a new executive chef and it is definitely improving. The residents do seem to really love the activities that are provided here. I am enjoying my stay and really happy with the people I have met so far.

Bring your suitcase and your checkbook, and move right in. They're great across the board. No one can surpass their level of care for my personal health and safety.

We chose Brookdale Redwood City because of the value for the money was comparable and also the convenient location for family. She is in a studio and it is good size for what she needs, she is comfortable. She loves the food that they serve. I would recommend to others looking.

The community has on-site maintenance and the community has a good mix of residences and it is very diverese. The residence is very friendly and helpful. I would recommend this community to others based on my experience

It is a very friendly and comfortable community. There isn't a lot of variety of food and the portions on the smaller side. The food is tasty though. The communication with the staff is very good.

The community is neat and clean and I think it is a good option. Communication between the staff and our family is good. They keep us updated and informed. I would recommend this community to others.

My brother said that when they were serving food in the dining room, it was really good. But when they started to serve it in rooms because of the virus the food quality deteriorated. He also said the activities were great before the virus. Overall, I would recommend this community to others.

Brookdale Redwood City has everything you need. We felt it was a good price for the care received. The care giving staff was helpful, they were always sure to communicate to us if my loved one needed anything. They were very gracious with the passing of my loved one.

Not only is Brookdale within a mile from our house, but it is just the right place that our Aunt enjoys, especially the other residents who befriended her and share activities and meals with her each day. Her two-bedroom apartment is just the right size to fit the many belongings she moved from her two-bedroom house, although she still needs to find another place for her life-time acquisitions. The best thing for us, however, is that she lives so close to us that we can visit with her, take her shopping, and often have her over for dinner. When it's our time to move into assisted living, we'll definitely consider Brookdale as our new home.

I am 80 years old, newly widowed after 61 years together. I am very active in the local community where I moved to be close to my daughter and granddaughter. There is assisted care in one building and independent life in the other three. However, I find few people who are truly energetic and live truly active lives, leaving the property, driving, etc. My needs are not being met, and I am depressed at this property. I don't need all the amenities offered. So, it's mostly me who is not right for Brookdale. I have submitted a rental application to a senior apartment complex nearby. No meals are served, which is what I like...cooking, cleaning, etc. Everyone is self-caring. I should have come there, and will when an apartment opens, and I can give this Brookdale two months notice.

I would never recommend Brookdale at Jensen Beach. Although I did like the staff very much, they were severely understaffed and they barely had any activities. They pretty much sit around all day in wheelchairs( which they quickly put my mother in, even though she used a walker before moving in). My mother fell the first night she was there and ended up in the ER. She was a major fall risk. And after her last fall (4 total) she succumbed to her injuries and passed away only after 10 weeks of being there. Do not send your loved one there. The memory care facility should be shut down. Alexandra Weldon Scott

I toured Brookdale RWC with my parents and sister. We are interested in going back again to experieince a meal and possibly an event or class. This has the potential of being some place they would like to live.

Pinching numbers, pinching pennies. It’s all a numbers game when it all should be about one thing and one thing only: the residents getting the best care they need & they deserve. Paying employee the bare minimum thinking they’ll just stick around & be treated like slaves is unrealistic & clearly UPPER management needs to get a **** clue! It’s not rocket science. The residents’ lives are in the hands of your employees & with the amount of care every single one of them need is... a lot. It takes an unreal amount of love, care, work, blood, sweat, & tears from each and every associate in (really any senior community) this community to take care of these residents & that needs to be understood. Here’s a reality check! Stop underpaying your staff & treating them all like dirt. Realize when you have a hard working compassionate associate and do everything in your power not to lose them because your residents need them. The residents come first not a sale or just letting any Tom dick or hairy in to get the census up. Get real and get over yourselves and see the big picture. Selfish, vindictive, drama-filled people should NEVER be given the position of executive director & have the power to run ANY communuty down to the ground... find some compassion! And if not... maybe this career in SENIOR CARE isn’t for you!

It has been a while since I had taken a tour of this community but from what I remember it was a great experience. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the open floor plan and all of the great amenities they had for the residents. It was just not the right fit in the end decision for my family.

My dad has only been here a short time but so far he seems to like it a lot. I have toured many communities and the one major thing that I was looking at was the size of the rooms. This location has good sized rooms that I felt my dad would be comfortable in. The community is well maintained and clean. The staff is wonderful they helped my father as he transitioned here and did what they could to help him settle in. Already he is starting to socialize and make new friends and he is even doing some of the activities. He says, for the most part, he is liking the food

I am happy with everything since my move to Brookdale Redwood City. I like my apartment and the meals provided are wonderful, they have a very good chef. The gal that comes and cleans my apartment is very nice.

After looking around at many options on the peninsula, we felt that Brookdale offers the right combination of independence, care, and amenities for our mother. The staff was very responsive to our questions and inquiries, and since moving in have been super friendly and helpful. It's only been a month, but so far the services offered so far seem to be very high quality.

The marketing director, I believe was his title, was great. He answered all of our questions and showed us around when we toured. Thre unit that my uncle got is perfect for him. The facility is clean and he is happy so far.