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My moved in 3 weeks ago and wishes she had done it sooner. The facility is fun, lively, and active with lots of residents. Staff is very helpful and and friendly.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Private Bath
Vegetarian
Review Score
29 reviewsOut of 10
5 star
66%
4 star
32%
3 star
4%
2 star
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1 star
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A Place for Mom has scored Sunrise of San Mateo with 9.8 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Sunrise of San Mateo has 29 reviews with an average "overall experience" of 4.6 out of 5.
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It's a good and fun place.
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I love you guys!
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Very good, good staff, very fun activites.
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No data collected
Fun and enjoyable.
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Staff is very caring and fun.
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My moved in 3 weeks ago and wishes she had done it sooner. The facility is fun, lively, and active with lots of residents. Staff is very helpful and and friendly.
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I love the staff they are so wonderful. They really take great care of my uncle. He loves the live entertainment. I ate lunch with him, the burger was delicious. I would recommend this facility.
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The activities and staff are very great. You would not want to live anywhere else. I love the outings and going to the Mexican restaurant El Sinaloense.
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Response from Sunrise of San Mateo
August 21, 2023Hi Bob, Thank you for taking the time to share a review on your experience as a resident at Sunrise of San Mateo. We are so glad to hear that you enjoy the activities and outings offered at the community. Thanks for being a part of the Sunrise family!
My mother has been living at Sunrise San Mateo for one year and it has been an absolute amazing experience for her and her family! They were so welcoming and creative early on to ensure my mother was comfortable and accepting. They went above and beyond with her and the family in communicating and coordinating. The staff is all wonderful! The greetings from all the staff members when you walk in to the care they provide to all the residents. The activity team is hands down amazing too! They really know how to engage the residents throughout the day and ensure participation. I highly recommend Sunrise!
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I have received excellent and caring attention; all of the nurses and their technicians were extremely attentive to my every need. They were kind and understanding.
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I have been extremely pleased with the level of thoughtful care, attention and supervision that my mother has received by the team of caregivers at Sunrise of San Mateo! My mother, who is in the advanced stages of Alzheimer's disease, wheelchair bound and cannot care for herself, has resided in the Reminiscence memory care area for nearly 5 years. Sunrise of San Mateo's Reminiscence program provides a caring, comfortable, and secure home like environment for adults experiencing moderate to advanced memory loss. The team of caregivers are trained, caring individuals that provide my mother with the thoughtful care and attention she requires and needs. I am thankful that my mother resides at Sunrise of San Mateo and find it comforting that she is surrounded by people that are thoughtful, capable, caring, well trained and genuinely invested in the well being of their residents!
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My mother has been here for almost 6 years. The care she has received has been excellent. I am able to relax because I know my mom is in great hands. They communicate with me thoroughly. The staff is terrific. The food is good. The events they have for holidays are enjoyable. The entertainment for the residents is also very good.
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This has been a very good experience for us. The overall community and the way they care for the residents has made it a good experience for us. The communication from the staff is okay; however, there are times the staff won't return my texts, emails, or calls about my loved one. There are three meals a day served to the residents and there is one choice for the residents to choose from.
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Response from Sunrise of San Mateo
September 8, 2022Hi R, Thank you for the wonderful things you said about Sunrise of San Mateo and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
[Name removed] was a compassionate and knowledgeable about the facility, the staff and the residents. She understood the difficulties and struggles one has with a loved one living alone which gave comfort to my niece. We appreciated the whole village approach Sunrise San Mateo has adopted to serve their residents. We liked that it’s a smaller community.
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Response from Sunrise of San Mateo
July 18, 2022Hi Lynn, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of San Mateo. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team
This was a good community. It wasn't as open as other family members had wanted for my loved one.
Response from Sunrise of San Mateo
June 6, 2022Hi customer, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant.. Please feel free to reach out to us at information@sunriseseniorliving.com or the community directly, in case you have any additional questions regarding Sunrise!
We chose Sunrise of San Mateo because the person they had at the time answered all of our questions and he walked around himself with the ipad and gave us a tour. She ended up with a corner room that was actually 2 rooms so it was more like an apartment. This community was also very close to our house so she felt more comfortable and we would have been able to visit often if the pandemic hadn't hit. They are a pet friendly community which nice. They did not offer as much as mobility as far as somebody taking her to appointments and things like that so that could have been a little better. She loved the meals that were provided here and she thought the quality was good. In the end she just wanted more privacy so she moved back home. I would definitely recommend to others who are looking.
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I visited this one, but their memory care was not suitable for our father. We are realizing that we prefer a place that offers levels of memory care. And if the budget would permit we would like a facility with a nice outdoor area
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Nice facility and staff. Great memory care program. Small shared rooms. Extra charge for everything.
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This place is fabulous. They have activities that really make the residents feel good, the people that work there are amazingly considerate and kind, and they’re very understanding. The facility is very clean and I’m impressed with it. When I’ve tried the food, it’s been very good. They have a wide selection on the menu so there are a lot of options to choose from. They provide daily exercise classes, games, bocce ball, group crosswords, bingo, entertainment, and movies. There’s a lot to participate in. They’ve even taken everyone to the opera and the theater. I think [Removed], the man that runs everything, is really on top of things. It’s hard to find good, caring people in this kind of industry but everyone here is very caring. I would recommend them to others.
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We thought another place was better after seeing this community. This would have been adequate for another family and only offered a semi-private room. It was not a good fit but their program seemed fine.
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See what the neighborhood has to offer and what’s nearby:
Sunrise of San Mateo offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Sunrise of San Mateo 9.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (650) 558-8555 to reach a resident at Sunrise of San Mateo.
To reach a resident at Sunrise of San Mateo call: (650) 558-8555
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.