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Atria Park of San Mateo

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2883 South Norfolk Street, San Mateo, CA 94403

8.9
Review score
69 reviews
Add review
8.9
Review score
69 reviews
5 star
49%
4 star
29%
3 star
10%
2 star
6%
1 star
6%
See all reviews
9.2
Review score
6987 reviews
112 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Atria Park of San Mateo
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Atria Park of San Mateo
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Anonymous
-
Family/friend
4.0
Recommended
I would recommend the facility overall. The majority of the staff are friendly. I think the housekeeping could be a little better. The communication has been pretty good and the move-in process was good last year. I plan on keeping my loved one at Atria.

About the facility
Atria Park of San Mateo

For more than 20 years, Atria has served the families of San Mateo. The community will seek LEED® certification for sustainable design, construction and operation.

In addition to discreet assistance with daily tasks like bathing and getting dressed, Atria Park of San Mateo has a licensed nurse on-site 24/7 to provide care services such as diabetic management and mobility support.

For families facing the challenges of dementia, Atria Park of San Mateo recently expanded and enhanced its memory care neighborhood, relocating it to a larger space within the community. Features include an open layout with combined dining, living and event space, a secure interior courtyard and new, thoughtfully designed apartments with modern features.

In addition to chef-prepared meals and 24/7 support from a dedicated staff, residents of Atria Park of San Mateo also benefit from a robust events calendar featuring engaging opportunities every day from yoga classes and happy hours to jewelry workshops and musical performances.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 185 locations in 25 states and 7 Canadian provinces. We are the residence of choice for more than 18,000 residents, and the workplace of choice for...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Atria Park of San Mateo

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Atria Park of San Mateo
Atria Park of San Mateo

2883 South Norfolk Street, San Mateo, CA 94403

Sunrise of San Mateo
Sunrise of San Mateo

955 South El Camino Real, San Mateo, CA 94402

Cadence Millbrae residents
Cadence Millbrae

1201 Broadway, Millbrae, CA 94030

Oakmont of Burlingame
Oakmont of Burlingame

1818 Trousdale Drive, Burlingame, CA 94010

8.9
Review score
69 reviews
8.9
Review score
69 reviews
5 star
49%
4 star
29%
3 star
10%
2 star
6%
1 star
6%
9.9
Review score
32 reviews
9.9
Review score
32 reviews
5 star
66%
4 star
31%
3 star
3%
2 star
0%
1 star
0%
9.5
Review score
31 reviews
9.5
Review score
31 reviews
5 star
32%
4 star
46%
3 star
16%
2 star
3%
1 star
3%
9.1
Review score
19 reviews
9.1
Review score
19 reviews
5 star
68%
4 star
32%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Atria Park of San Mateo

Healthcare Services

  • Incontinence Care
  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Gluten-free
  • Kosher
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Professional Chef
  • International Cuisine
  • Anytime Dining
  • Vegan
  • Restaurant Style Dining
  • Meals Provided
  • Vegetarian
  • Special Dining Programs
  • Room Service

Room Amenities

  • Cable or Satellite TV
  • Handicap Accessible
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Garden View
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Computer or Media Center
  • TV Lounge
  • Indoor Common Areas
  • Outdoor Common Areas
  • Outside Patio
  • Private Bath
  • Library
  • Meeting Room

Recreational areas

  • Fitness Center
  • Piano or Organ
  • Game Room
  • Movie or Theater Room
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • American Sign Language
  • Mandarin
  • Korean
  • Polish
  • Spanish
  • Russian
  • Filipino
  • English
  • Chinese
  • Vietnamese

Activities

  • Christian Services
  • Bridge Club
  • Intergenerational Programs
  • Gardening Club
  • Dances
  • Art Classes
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Bible Study Group
  • Cards / Pinochle Club
  • Live Well Programs
  • Devotional Activities Offsite
  • Happy Hour
  • Book Club
  • Community Service Organizations
  • Visiting Chaplain or Priest
  • Karaoke
  • Walking Club
  • Birthday Parties
  • Jewish Services
  • Activities On-site
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Activities Off-site
  • Visiting Rabbi
  • Catholic Services
  • Trivia Games
  • Stretching Classes
  • Live Musical Performances
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Holiday Parties
  • Community Service Programs
  • Live Dance or Theater Performances
  • Wii Bowling
  • Choir / Singing Club
  • Tai Chi
  • Wine Tasting

Reviews

for Atria Park of San Mateo

8.9Review score69 reviews
8.9
Review score
69 reviews
5 star
49%
4 star
29%
3 star
10%
2 star
6%
1 star
6%
Atria
9.2
Review score6987 reviews112 communities
Write a review
A Place for Mom has scored Atria Park of San Mateo with 8.9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Atria Park of San Mateo has 69 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.0
Care Services
3.9
Staff
4.6
Meals & Dining
4.3
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Atria Park of San Mateo with 8.9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Atria Park of San Mateo has 69 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Best of Senior Living 2023
Atria
9.2
Review score6987 reviews112 communities
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Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 69 reviews
Anonymous - Family/friend
Assisted Living
March 15, 2024
4.0
Verified Review
Recommended
I would recommend the facility overall. The majority of the staff are friendly. I think the housekeeping could be a little better. The communication has been pretty good and the move-in process was good last year. I plan on keeping my loved one at Atria.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Paul - Family/friend
Assisted Living
March 12, 2024
5.0
Verified Review
Recommended
Everything is wonderful. The staff is fantastic I would recommend the facility, but as with any of these situations communication is up to the patient's peeps pretty much these folks are busy and it's a hard industry as you know, but they've really been fantastic friendly, fun, understanding, etc.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michael S - Resident/client
Assisted Living
March 1, 2024
5.0
Great place to live
I have been a resident at Atria Park of San Mateo for 2 years. I have moved here from Atria Daly City. This is a wonderful place to live! Many good reasons. Right from when you first walk into the lobby. You are greeted with a smile and welcomed. The staff is very professional,accommodating. The care staff, waitstaff, the housekeeping all friendly and respectful. Many things to do here at Atria. There is an exercise room, a movie theater, a bistro area where you can find many freshly made food items, water, juices, soft drinks and pastries. Terrace is one of the best amenities I enjoyed. Activities such as bingo, gin rummy and craft classes- all handled by [name removed] the Engage Life Director and [name removed], with a smile. Holiday celebrations with great decorations. Thursday happy hour with great music and snacks. Always fun and well attended. The experience has been pleasant. I highly recommend Atria Park of San Mateo! A great place to live in!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Christine A - Resident/client
Assisted Living
February 28, 2024
5.0
Activities are great!
The holiday season 2023 at Atria Park of San Mateo was so memorable! Our Activity Director [name removed] and her assistant [name removed] decorated the entire building. There were huge Christmas trees in the lobby, dining room and living room. Every flat surface had some kind of decorations. There were wreaths on many doors. Angie arranges 3 church choirs to come for Christmas caroling. It was so wonderful it made me cry. [name removed] never does things half way. Every aspect of the holiday season was represented. She tries to make everyday special and she usually succeeds. We built gingerbread houses. Lots of family members and friends was included in this activity making it all the more special. Some people don’t get many, if any, visits from family. Sometimes people get the blues at Christmas time, me included. I lost my only child in 2020. And Christmas had become very difficult for me. But [name removed] made the entire season so beautiful. I felt loved and cared for here at Atria Park of San Mateo.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 3, 2024
5.0
Verified Review
Everyone at Atria Park of San Mateo was very nice and helpful to my mother during her stay. I would definitely recommend this facility to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 5, 2023
4.0
Verified Review
Review for Atria Park of San Mateo
Very helpful staff and friendly residents. We picked this community because of the location.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
September 15, 2023
5.0
Verified Review
Our tour
We toured Atria Park of San Mateo during our search for an Assisted Living facility for our loved one. This facility was clean! It was remodeled and had fresh décor. The staff was friendly and welcoming. They had a nice library and nice community spaces. The one bedroom apartment was roomy.
Paul - Toured community
Assisted Living
June 7, 2023
5.0
Verified Review
Rockstars at Atria Park of San Mateo
Because of unforeseen circumstances, we haven't got my father into Atria yet, but they've been absolutely fantastic in terms of their support. I would recommend them highly to others. I give their service in their facility an 11, they've been the only place that actually helped us out and the reason dad couldn't get there is because he has an injury that has been taking a long time to heal so he's been at acute care. However, they've been nothing but wonderful and I highly recommend them and am still hoping that we can get dad in there. We have a reservation. These people are awesome and we may never get there, but I would recommend it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Atria Park of San Mateo
June 20, 2023
It is our pleasure to treat each and every one of our residents like family at Atria Park of San Mateo. We appreciate your kind compliments!
Anonymous - Family/friend
Assisted Living
June 6, 2023
4.0
Verified Review
Friendly and Helpful Community / Good Place
Everyone is very friendly and helpful. The dining room and activities are very good. I think the housekeeping within the individual apartment could be improved a little; with regard to picking up used depends, stocking toilet paper, straightening.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
May 30, 2023
1.0
NOT a good place for Alzheimers/Dementia
I had my dad here as it was affordable and they had a Dementia wing, so I figured that as he progressed he could move from his apartment to that wing. He escaped TWICE- just walked out the front door and got lost. At one point, I got a call EVERY NIGHT around 1a from the Sheriff because they wanted to say that my dad was assaulting other residents. He was non-verbal, so he couldn't say excuse me and would instead move someone from his path. You'd think people experienced would know this. They also stole a bunch of his furniture and stuff. Finally, I decided to bite the bullet and move him to Silverado and just pay the higher amount. No outdoors time, no patience for Dementia, and really? Calling the cops on someone you're supposed to be caring for is ridiculous. I should've called the cops! DO NOT PUT YOUR LOVED ONE HERE!!!!! You get what you pay for, and they will not take good care of them. I still remember leaving every day in tears, having to leave him there when he lived there.
Cleanliness
2
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Atria Park of San Mateo
June 15, 2023
Hello, We take your comments seriously. Thank you for reaching out to share your concerns. I forwarded your review with the Regional Vice President, and he is available to discuss your experience. if you email me at CustomerService@AtriaSeniorLiving.com, I’d be happy to connect you with him.
anonymous - Toured community
Assisted Living
November 29, 2022
5.0
Verified Review
Tour experience
I had a great tour experience with Atria Park of San Mateo. The layout of the facility is very thoughtful and beautiful. It was a bit larger and too overwhelming and confusing for her in her stage of dementia. We were looking for a place that was smaller and easier to navigate.
Kathy S - Family/friend
Assisted Living
June 15, 2022
5.0
Verified Review
Pleasantly Surprised
From the first phone call through placement, I always felt they were talking just to me. They listened without interrupting. I felt we were a team. I'm praying my uncle will feel that too when he gets adjusted.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
September 21, 2021
4.0
Verified Review
I would recommend the place based on the people who work there
This entire process has been so stressful, but with the help from A Place for Mom really lessened that stress and provided us with such great information about Atria Park. The meals are not the best, but the community when we visit is very well kept and the people are just amazing. We do think its expensive but that is how all these places go. Even though our loved one does not participate in the activities, we do seem them going on.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Value for Cost
3
Dee C - Resident/client
Assisted Living
August 26, 2021
5.0
Thanks Atria
Atria is great for me. I love it here. This is my family. I'm happy so my kids are too.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Resident/client
Assisted Living
August 26, 2021
5.0
My review of Atria of San Mateo
Great place. My room and service is good. I love the movie theater and activities.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Tami N - Industry reviewer
Assisted Living
August 26, 2021
5.0
Great place to put loved ones
The staff is great and friendly. They go out of their way to help everyone. Activity team makes it fun and has great events. The food looks great and the residents love it. the building is beautiful.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
August 26, 2021
5.0
Happy to of found home for mom
My mom has lived in this facility for 6 months now, moved in during covid times & the facility is so well prepared when it comes down to the pandemic during the whole entire time the community has not had 1 single case that should tell you what a great place it is.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Pauline N - Resident/client
Assisted Living
August 13, 2021
5.0
Review for Atria Park of San Mateo
I am a resident in this community. The staff is friendly, and prompt. I really enjoy the activity department. They have activities running all day, and I love the games. The food is great. I enjoy the care staff here too because they always go the extra mile to make us comfortable and happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Helen R - Resident/client
Assisted Living
August 11, 2021
5.0
Thank you Atria
Overall I would rate my experience a 9/10 I have been very happy living in the community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
TRAM1 - Resident/client
Assisted Living
August 11, 2021
5.0
Atria Park of San Mateo
I have had a great experience living in the community thus far. The rooms are a great size for me. Atria staff makes sure we feel at home and are very caring about the building, each other, and the residents here. They have activities running through the day for everyone. The amenities they offer at atria are great. They have everything you would want in one building. The food is wonderful here. I couldn't be happier here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 69 reviews

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Frequently Asked Questions
about Atria Park of San Mateo

Atria Park of San Mateo offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Atria Park of San Mateo 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (650) 378-3000 to reach a resident at Atria Park of San Mateo.

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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