4310 Bee Cave Road, West Lake Hills, TX 78746
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Very nice. All very friendly. Pool. Exercise classes. Book club. Church services. Van and SUV. Weekly outings and grocery runs. Rooms very nice. Avg size compared to all seen. 15 min car trip to for me. $$$. (reason for 4* due to price.)Reviewed on A Place For Mom
very nice facilities but a bit pretentious and about 50% more than other similar places. We also were not given a clear picture of all the pricing while there.Reviewed on A Place For Mom
We explained my mother's needs before we moved in (wheelchair, significant help needed with ADLs) and were promised that she could stay there unless she became bed bound. Turned out not to be true. My mother was there 8 months, and when she began to have difficulties she was kicked out (I say this because she was not allowed to return home after a hospital stay for a relatively minor condition - dehydration. With no notice. She was not even allowed a transition period to move out, so we were left scrambling to find her rehab care, while we worked to find another facility. Worse, no consideration for my mother's feelings, hardhearted to kick someone out of their home I was incredibly disappointed and surprised because my mother generally did well there. The Circle of Friends is an excellent program. Their medication management, though, needs serious work. At one point they let my mom go 4 days without her medicine due to a miscommunication with the pharmacy. At another point I found someone else's meds in my mother's room. They use a paper system, no electronic tracking of meds, though that too was promised when my mother moved in.
Response from Belmont Village West Lake HillsApril 16, 2015
We’re very sorry for the challenges that your family is facing. Transitioning to a different level of care is not easy and we too are disappointed that your mother was not able to return to our community. As a provider, this is one of the most difficult decisions we have to make, but it is our responsibility to ensure that our residents are able to receive the appropriate level of care, and that sometimes exceeds what we can provide within our license. We’re also sorry that you did not feel your transition was managed to your expectations. If you would like to discuss your concerns further, contact our regional vice president of operations, Diahn, at [removed] or [removed].
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.