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1865 E Belvidere Rd, Grayslake, IL 60030
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Anonymous
-
Loved one of resident/client
4.0
Exceptional Care with Some Exceptions
Our experience of Alto's memory care unit has been extremely positive for the most part, with a few exceptions.
A huge draw of this facility was the care they put into making the memory care wing feel just as important as assisted living. One huge example is the rooftop garden and greenhouse, available only to memory care residents, while assisted living residents have some garden boxes outside on the ground floor. The rooftop location is so special, and our loved one was a big gardener throughout her life. So it's a great way to keep her mind and body engaged.
The activities director, [name removed], has been nothing but supportive. She gives us thorough updates on the care of our loved one, and is always available with ideas to make her living space more accessible and successful for her. Huge shout-out to you, [name removed]!
The space is beautiful with lovely views on one side of the building (try to get a view of the forest, not the parking lot!). The interior is well decorated and beautifully maintained. And they have spectacular events for both the memory care and assisted living wings, many of which encourage family and friends to attend, so we love showing up for those. For example, their holiday meals are so well done and make residents feel special on days it's easy to feel lonely.
We have had some concerns about transparency from the nursing staff. Namely, we've had an ongoing issue with adult diapers we order depleting far faster than we can make sense of. We suspect the nursing staff is tapping into our supply when other residents run low, which we have been told is not allowed and that this pattern will be looked into. Sadly, we haven't seen resolution after 6+ months of reporting the same issue. We are having to hold them accountable, and that has broken some trust.
This setback hasn't defined our experience; overall it's been a great fit with several incredible staff members going above and beyond. But other staff members take extra work to hold in line, and we shouldn't have to be doing that.
I'd highly recommend them. And, like at any facility, you need to communicate with staff when you have concerns and follow up as needed.
About the facility Alto Grayslake
Beyond the hum of the city, where old-growth trees and acres of pristine forest stretch out under wide-open skies, you can find a place where residents pursue aspirational living each day. Alto Grayslake is a new kind of senior living community in the historic small town of Grayslake, Illinois. It’s a place where life is enriched by ample amenities, private suites, and world-class support from a community of neighbors and caregivers.
At Allegro Management Company, we believe each person has a unique life story. That’s why we’ve created a boutique-inspired senior living experience, designed especially with you in mind, where you can share, and continue to create, your story. From sophisticated accommodations to programs involving high-tech, high-touch care, we’ve set the new standard in senior living.
Our residences include top-of-the-line amenities and floor plans to suit your lifestyle. We feature thoughtfully designed spaces that invite you to gather with friends and family. Our professional in-house chefs prepare gourmet meals from scratch, while our caregivers work with an emphasis on compassionate team care that’s always at your service. And, because no story is written alone, we provide a dynamic social calendar that empowers you to build new friendships and explore new passions.
We’re always...
At Allegro Management Company, we believe each person has a unique life story. That’s why we’ve created a boutique-inspired senior living experience, designed especially with you in mind, where you can share, and continue to create, your story. From sophisticated accommodations to programs involving high-tech, high-touch care, we’ve set the new standard in senior living.
Our residences include top-of-the-line amenities and floor plans to suit your lifestyle. We feature thoughtfully designed spaces that invite you to gather with friends and family. Our professional in-house chefs prepare gourmet meals from scratch, while our caregivers work with an emphasis on compassionate team care that’s always at your service. And, because no story is written alone, we provide a dynamic social calendar that empowers you to build new friendships and explore new passions.
We’re always...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Alto Grayslake
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Alto Grayslake
1865 E Belvidere Rd, Grayslake, IL 60030
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8.7
Review score
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8.7
Review score
32 reviews
5 star
28%
4 star
41%
3 star
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2 star
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1 star
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10
Review score
21 reviews
10
Review score
21 reviews
5 star
100%
4 star
0%
3 star
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2 star
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1 star
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9.9
Review score
76 reviews
9.9
Review score
76 reviews
5 star
68%
4 star
20%
3 star
5%
2 star
4%
1 star
3%
9.8
Review score
76 reviews
9.8
Review score
76 reviews
5 star
60%
4 star
30%
3 star
9%
2 star
1%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Alto Grayslake
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Low / No Sodium
- No Sugar
- International Cuisine
- Professional Chef
- Room Service
- Anytime Dining
- Vegetarian
- Special Dining Programs
- Gluten-free
- Meals Provided
- Restaurant Style Dining
- Pureed Meals
Room Amenities
- Ground Floor Units
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Handicap Accessible
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Air Conditioned
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
- Property Convenient to Public Transit
- Transportation at Cost
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Outdoor Common Areas
- Private Bath
- Butterfly garden / Hummingbird garden
- Outside Patio
- TV Lounge
- Computer or Media Center
- Meeting Room
- Beauty Salon
- Barber Shop
- Indoor Common Areas
- Library
- Central Fireplace
Recreational areas
- Arts and Crafts Center
- Game Room
- Piano or Organ
- Golf Course or Putting Green
- Raised Garden Beds
- Billiards Lounge
- Movie or Theater Room
- Fitness Center
Services
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Current Events Club
- Gardening Club
- Sensory-based Programs
- Catholic Services
- Trivia Games
- Forever Fit
- Christian Services
- Men's Club
- Community Service Organizations
- Intergenerational Programs
- Brain fitness / Dakim
- Choir / Singing Club
- Resident Band or Musicians
- Devotional Activities On-Site
- Live Musical Performances
- Karaoke
- Stretching Classes
- Light Therapy Programs
- Community Service Programs
- Yoga / Chair Yoga
- Devotional Activities Offsite
- Pet-focused Programs
- Activities On-site
- Cooking Club
- Visiting Chaplain or Priest
- Quilting or Sewing Club
- BBQs or Picnics
- Wine Tasting
- Holiday Parties
- Happy Hour
- Book Club
- Educational Speakers / Life Long Learning
- Bible Study Group
- Walking Club
- Reminiscence Programs
- Live Dance or Theater Performances
- Cooking Classes
- Wii Bowling
- Birthday Parties
- Dances
- Tai Chi
- Art Classes
- Live Well Programs
- Cards / Pinochle Club
- Day Trips and Outings
- Activities Off-site
- Montessori Programs
- Bridge Club
Reviews
for Alto Grayslake
Write a review
A Place for Mom has scored Alto Grayslake with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Alto Grayslake has 32 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
4.2
Friendliness
4.1
Care Services
3.8
Staff
4.0
Meals & Dining
3.8
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Alto Grayslake with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Alto Grayslake has 32 reviews with an average "overall experience" of 3.6 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 32 reviews
Anonymous - Family/friend
Memory Care
April 21, 2025
Exceptional Care with Some Exceptions
Our experience of Alto's memory care unit has been extremely positive for the most part, with a few exceptions.
A huge draw of this facility was the care they put into making the memory care wing feel just as important as assisted living. One huge example is the rooftop garden and greenhouse, available only to memory care residents, while assisted living residents have some garden boxes outside on the ground floor. The rooftop location is so special, and our loved one was a big gardener throughout her life. So it's a great way to keep her mind and body engaged.
The activities director, [name removed], has been nothing but supportive. She gives us thorough updates on the care of our loved one, and is always available with ideas to make her living space more accessible and successful for her. Huge shout-out to you, [name removed]!
The space is beautiful with lovely views on one side of the building (try to get a view of the forest, not the parking lot!). The interior is well decorated and beautifully maintained. And they have spectacular events for both the memory care and assisted living wings, many of which encourage family and friends to attend, so we love showing up for those. For example, their holiday meals are so well done and make residents feel special on days it's easy to feel lonely.
We have had some concerns about transparency from the nursing staff. Namely, we've had an ongoing issue with adult diapers we order depleting far faster than we can make sense of. We suspect the nursing staff is tapping into our supply when other residents run low, which we have been told is not allowed and that this pattern will be looked into. Sadly, we haven't seen resolution after 6+ months of reporting the same issue. We are having to hold them accountable, and that has broken some trust.
This setback hasn't defined our experience; overall it's been a great fit with several incredible staff members going above and beyond. But other staff members take extra work to hold in line, and we shouldn't have to be doing that.
I'd highly recommend them. And, like at any facility, you need to communicate with staff when you have concerns and follow up as needed.
Anonymous - Family/friend
Memory Care
September 16, 2024
Alto Grayslake
Alto may be ok if a person is mobile, but other than that not. The second day my mom was there, someone defecated on her bathroom walls. It couldn't have been my mom, since she couldn't get up on her own. The bad thing is that none of the staff was going to clean it. The room smelled absolutely horrible and they told me the cleaning staff left already (this was 5pm). I had to keep going to different people until finally a nurse cleaned it since the aides refused. If I wasn't there, they would have left it until the next day. My mom got fractured back there, and they said no fall occurred. I got there and I could see my mom was in extreme pain. They were only going to give her Tylenol and said the doctor was not able to be reached. I made them call an ambulance and sure enough she had fractured vertebrae with ligament damage.
My mom thought she had to pee a lot and the staff would get mad because they were short handed. My mom's memory was bad, but she did remember traumatic things. When her back got fractured, I asked if she fell and she said no, which matched what Alto said. However she said "They were mean to me when I couldn't pee". Fractured backs could occur just from odd movements with osteoporosis, but my mom also has ligament damage so something happened, which was denied. I am guessing that the staff may have put her back into her chair aggressively after she didn't pee, but I will never know. If I was to do it all over, I would have a camara installed in the room. It is probably the only way to better protect your loved one.
Response from Alto Grayslake
November 14, 2024
Hello and thank you for sharing your concerns about your mother’s experience at Alto Grayslake. First and foremost, we’re deeply sorry that this situation caused distress for you and your mother, as this is not the standard of care we strive to provide. We take all feedback seriously and want to address the points you raised.
We have reviewed the events and, based on our records, it appears that some of the concerns mentioned may have taken place prior to the current leadership team and management changes at the community. For instance, the back issue you referenced occurred before we took over the community, and the resident’s doctor confirmed it did not occur at Alto Grayslake. If it had, we would have followed all necessary protocols and reported the incident immediately.
Regarding the bathroom incident, we understand how upsetting that situation must have been. To clarify, this involved a resident in their own unit, and while our housekeeping staff had already left for the day, a nurse stepped in to assist as it was after hours. Our team works hard to ensure that all cleanliness standards are maintained, even in difficult situations, and we regret any confusion this caused.
We also want to reassure you that we support our residents in all aspects of their care, including toileting assistance. We have ongoing staff training to ensure that our team members handle every situation with compassion and professionalism. That said, it’s concerning to hear that there was no communication with our leadership team during this time, as we prioritize open dialogue with families. We encourage any family members who have concerns to reach out to us directly so we can address them promptly. We cannot alleviate any problems if we are simply unaware.
We appreciate your feedback and will continue to work towards providing the highest level of care for all residents. If you would like to discuss this further or if there’s anything else we can do, please don’t hesitate to contact our management team. We’d love the opportunity to discuss any of these situations in their entirety to make any progress we can towards a solution - that’s always our focus! Please take care.
CC - Family/friend
Assisted Living
July 22, 2024
Review for Alto Grayslake
I would definitely tell them to take a look. Inquire about services. Have a meal there and ask to see a room and the activity schedule! There are monthly family night activities which my siblings and I have attended every month!! Nice touch!! Their activity director, is fantastic!!
Anonymous - Family/friend
Assisted Living
June 24, 2024
Excellent Facilty and Staff - I Highly Recommend
The staff there was very nice and accommodating. Especially Kate. I heard that she was retiring though. The service from the staff at Alto made my mother's stay there so much easier. And the facility itself is top notch.
Anonymous - Family/friend
Assisted Living
May 22, 2024
Definitely recommended
The staff at Alto Grayslake are very friendly and helpful. The move in process was easy. Housekeeping was good. They cleaned the rooms once a week and laundry is done once a week. Daily activities including bingo, games, special events that includes family. The food is very good. They post daily lunch and dinner items, but you can also order off of a menu. I would definitely recommend Alto Grayslake to anyone looking for an assisted living arrangement!
Michele - Toured community
Memory Care
April 5, 2024
I'm very pleased with my mother's transition from my care to Alto
Mom feels at home at Alto. We enjoy visiting her there. It's a very warm & welcoming atmosphere. Mom really enjoys the socializing. I'm happy for her and relieved to have such a caring team around her especislly after I was her primary caregiver for 4.5 years in her home. Couldn't be more pleased with Alto and the staff.
Anonymous - Family/friend
Assisted Living
March 4, 2024
Great activities
One of the main reasons we chose this facility over others was because of the men's club that they have. They also have a great variety of activities provided for the residents.
Anonymous - Family/friend
Assisted Living
December 11, 2023
Review for Alto Grayslake
We picked it based on the environment and fresh atmosphere. Hopefully, things improve with communication between family members and staff.
Pete - Family/friend
Assisted Living
November 6, 2023
Review for Alto Grayslake
Very good, not over the top concierge type communication. But very responsive to questions and needs. I picked this community because of the type of care, facility amenities (sun room, green house, floor layout), and cost was fair.
Anonymous - Family/friend
Assisted Living
July 27, 2023
A great option for a loved one.
Staff is very friendly and attentive to family member's needs. Their attention to detail stands out compared to other facilities we have had experience with.
For respite, there is typically, a two week minimum stay, but they worked with us on the minimum stays because of the number of stays we will be meeting in the future.
I would recommend Alto Grayslake to other families looking.
Anonymous - Family/friend
Assisted Living
May 15, 2023
Great Facility
Great clean facility. Love the different activities, especially the men's club for my dad. Like like the personal touch that many of the care for caregivers give. Would recommend to anyone.
anonymous - Family/friend
Assisted Living
January 19, 2023
Happy with our choice, friendly atmosphere
We chose Anthology of Grayslake because of the closeness to my house and we also liked the way it looked and felt when you walked in. The people are all very friendly and it really is a nice place to be. The staff and residents are super inclusive and they make you feel very welcome. We have come to know a lot of the residents here.
I would recommend Anthology of Grayslake to others looking.
Response from Alto Grayslake
March 17, 2023
Thank you for taking the time to write about your experience and giving us such wonderful review!
Kathleen - Family/friend
Assisted Living
December 6, 2022
Don't trust your loved one in this facility
They did a good job with explaining, what they thought their services were, which was completely the opposite. They had limited activities for my loved one. There was limited staff to take my loved one, to participate in the activities. They need to do a better job with matching residents with someone, who handle their cognitive needs. The food was horrible, and was often cold. Overall, It was a bad experience.
Anonymous - Family/friend
Assisted Living
December 5, 2022
Review for Anthology of Grayslake
It wasn't a right fit for my loved one. The food was not good. They did not have cable available in the memory care unit. They promised things and did not follow through. I would not recommend to other families.
Tammy - Family/friend
Memory Care
July 25, 2022
Wouldn't Recommend
We thought it was good in the beginning, but there were things occurring we didn't know about at first. I would not recommend them. We experienced theft - our loved one's rings were literally taken right off of her hand. They were short in staff, and she was not getting the are she needed. They said they would do things and never did them. One Friday night, her fire alarm battery kept beeping in her room, and they told her she would have to deal with it until Monday when maintenance was there. We ended up having to take care of it ourselves. If a person didn't have family able to monitor things, I can't imagine what it would be like. For a very fragile population, it's sad that they don't improve their services.
Response from Alto Grayslake
July 29, 2022
Tammy, we are extremely saddened at your review. We would like to discuss details with you further and welcome you to reach out to us at HR@AnthologySeniorLiving.com at your earliest convenience.
CR - Toured community
Assisted Living
July 7, 2022
Community Tour
We didn't see people around at all, so we didn't get to see any communication between the staff and the residents. The one time we saw residents, they were kind of just "not there."
Response from Alto Grayslake
July 29, 2022
CR, we are saddened at your review. Please reach out to us at HR@AnthologySeniorLiving.com at your earliest convenience so we may discuss details with you further.
Jeffrey - Family/friend
Assisted Living
June 21, 2022
wholeheartedly recommend
The staff have been very good to our loved one, they get her up and walking which has resulted in her being less dependent on their assistance and more independent. Sometimes our loved one complains about how "hard" they are working her but the results are very positive. We really appreciate their accountability and when they do make a mistake they own up to it immediately. There are a lot of different activities, tons of people coming and going, different musical entertainment and field trips.
Response from Alto Grayslake
July 2, 2022
Jeffrey, thank you for your review of Anthology of Grayslake! Exceptional care is always our top priority, and we are honored your loved one is at our community. She has thrived, and thank you for you and your family trusting in us. We are happy you have found us and welcome you to share your experience with family and friends!
R H - Family/friend
Memory Care
February 17, 2022
I would recommend to look into this community for your loved one. They have activities like movies, crafts, physical therapy and more offered for the residents.
Response from Alto Grayslake
March 4, 2022
R H, Thank you for your review! We are pleased to read of your experience at Anthology of Grayslake. We have put protocols and programs into place to create a Best-in-Class community. We pride ourselves in offering the best in care, accommodations, culinary and community experiences. Exhibiting this every day and in everything we do. We are happy you have found us and welcome you to share your experience with family and friends.
anonymous - Family/friend
Assisted Living
September 3, 2021
My
This is a nice community but they seem to be understaffed . There are not a lot of activities or things for the residents to do. The community is nice looking and is clean. The care and the activities are the main things lacking.
anonymous - Toured community
Assisted Living
June 28, 2021
My review of Anthology of Grayslake
Our family was able to do an in person tour, but it was in the evening so we did not see a lot of activities going on and there were still some restrictions. However we did get to see a lot of the community, but the value for cost was just a little higher than what we were looking for.
Neighborhoods around Alto Grayslake
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about Alto Grayslake
Alto Grayslake offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Alto Grayslake 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (847) 548-7000 to reach a resident at Alto Grayslake.
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3 star
2%
2 star
4%
1 star
9%
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Here you'll enjoy a spacious, park-like property with beautiful brick buildings. Walking paths meander through the landscape, leading you to a small, tranquil lake. The community feels warm and welcoming with areas that are alive with activity alongside quiet neighborhoods that provide serenity...
6.5
Review score
11 reviews
6.5
Review score
11 reviews
5 star
9%
4 star
46%
3 star
9%
2 star
27%
1 star
9%
Studio, 1bd
Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...
8.5
Review score
20 reviews
8.5
Review score
20 reviews
5 star
75%
4 star
10%
3 star
0%
2 star
5%
1 star
10%
Studio, 1bd, 2bd, Semi-Private
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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