Sunrise of Gurnee

Our tour at Sunrise of Gurnee was good, but we didn't like that there were a lot of different charges that weren't included with the rent. Our family decided to tour several places and then give our loved on our top two recommendations to tour and choose from, and this one didn't make it into our top two because of the fee structure.

We chose Sunrise because it seemed like it was the best value for the money in the area. I would recommend the facility to others who are looking.

The ambiance is friendly and inviting, and it reminds me of a Victorian grand hotel. The rooms are well appointed, with multiple floorplans available. The staff is very friendly and includes the family as part of the loved one's care plan. The residents seem genuinely happy. The property grounds are beautiful, with a pond, small vegetable garden area, and a walk path that wraps around the property. There is an on-staff RN that handles medication coordination when need be, as well as monthly wellness checks for residents. The philosophy of Sunrise is to treat every resident with dignity and respect, and help them to maintain their independence. Overall, there is no negative comment on my part, in regards to possibly having Sunrise of Gurnee the top choice for assisted living options for my Mom.

We toured this community and the tour was very good. We liked the community and the staff was very thorough. Unfortunately, the community didnt fit our needs.

Very nice. But the pricing structure was vague. With lots of variables. There was no room available that met our needs. I would consider it a good option but would need more concrete pricing.

Overall the management is competent and compassionate. The staff is very good and I would definitely recommend this community to others. I would like the community to use a different hospital in the area. They make everyone feel at home.

I would tell my friends that it is a good place to be. The community is a very responsive team. My dad seems to be very happy there. We are able to have window visits. The room is a good size for my dad, and has everything he needs in there.

My family and I toured this community and were impressed with its appearance, cleanliness, and friendless. Everyone here is so kind and helpful and willing to do whatever I ask. The food is delicious and I am very happy to be here.

Great place to be. All the staff are great. Leadership is outstanding. The food is good and tasty. Great dining room. I'm not big on activities but they offer lots of chances to meet my neighbors. I've enjoyed the programs I've joined.

Sunrise of Gurnee is a beautiful, comfortable, enjoyable, and safe place to live. The 24/7 staff members are competent and caring persons. When the COVID-19 situation struck there has continued to be primary attention given to the good health of residents, with appropriate activities. Meals and dietary services are excellent. Our setting is surrounded with natural beauty. Families and friends enjoy visiting us (and us with them!).

Everyone and thing is great.

Caregivers are responsive when I need help. My needs are met right away. They accommodate any request I make and this is important to me.

Everything is great. The staff are very attentive. Meals are very good. I like my neighbors. I have a great view and enjoy my apartment. I'm very happy here.

I love everything about this community!

Excellent

Sunrise of Gurnee is great! I love our community and how they help me with my many health issues. The staff is loving, caring, and efficient. They have won quality awards and do well when they are surveyed by officials. During the pandemic, they have closely followed the guidelines and still have worked hard to communicate and keep our residents happy. We are all family.

I looked at many communities before choosing Sunrise, based on its building, care, and wealth of activities. What matters most is the staff. Sunrise staff members are kind, helpful, caring, and exceptional. During the pandemic, it has been a joy to interact with them. They've gone out of their way to keep us safe and happy.

Service is good. Management rating is high.

The care for our Aunt [name removed] has been great she seems to be happy and taken care of well and during this Covid time she is coping and hoping that soon she can have more personal visits from us but we all know we have to take caution and she understands that she’s fed well and everyone is so nice to her

I recently moved my mother from a different assisted living home. The place was beautiful but there were tons of issues. I moved my mom in the middle of COVID because I was so frustrated. It was the best thing I ever did to move her to Sunrise. I like it so much better and so does she. My mother feels that they really take an interest in her well being. They are properly staffed for the number of residents. This allows them to provide proper care for my mom. An great example of this would be that the prior assisted living place wanted my mom to use a portable toilet. This was due to the fact that my mom is very slow in getting in and out of the washroom. They felt they didn’t have enough time. Sunrise said they wanted the portable toilet removed and they will take the time . I would like to just thank [names removed] for living up to what was promised to me. I couldn’t be happier.