Senior Management Advisors

My experience was one of extremely exceptional service and was always provided during times of crisis. The times were one of going above and beyond duty and responsively. Needed to say leading was also a major important in maintain and directors positive and was displayed.

There is everything you need or want to keep a good outlook of life. The place is kept well kept n any problems taken care of asap. Many friendly people n activities to enjoy. Whatever care you need is available. Staff friendly n helpful in all your needs. We have a variety of good n have 2 special dishes or side supplements to chose from. Activities everyday for whatever you like n entertainment almost every week. Your living cost includes all your living needs including outings or Dr or medical transportation within 10 miles. At no charge. Meals, activities, n supplies at no charge. A better place for a good living cannot be found

One comment might be that the one time overnight assistance was needed it wasn't prompt. A few things we liked most are the food, activities and social interaction.

Yes, they were very transparent, they would call or text if my mom had any issues while I wasn't there. They were fair in pricing, the facility was very clean. The food was good. Alot of entertainment each day. Staff and administrators always friendly always available. The only reason I had to move my mom from there is that with her physical decline, they could no longer Help her. Which was Understandable

Clean environment many activities, pleasant employees good food.

- Good food, staff friendly - No complaints - Resident is very happy

Grand Villa is a wonderful assisted living facility. The facility is well maintained and very clean. the staff and management is wonderful to work with.

I like it here. The staff/nursing team is very helpful and caring. The activities program is very good and I look forward to BINGO. Med tech in 300/400. Building are helpful.

- Staff is helpful - The food is good - Activities staff good and I like it - Making friends with other residents - Environment is clean

They were just sold to a new company so I don't know a lot about the new company. They are doing a lot of renovations and in the last year have fixed both elevators and put in hurricane windows. My mother-in-law is very happy there. She is in a studio. There is a partial wall that separates her bed from living room but all the units are slightly different. Comes with mini fridge, sink, microwave, and a few cabinets in kitchen area. Decent closet space. Each unit has screened lanai.

I would give everything a 5 with the exception of a 4 to activities: I would like to see more out of facility things to do for the community members. Yes, we would recommend the community to other families based on the experience so far.

I visited during the event happening on Thursday and got to meet local businesses and the people running the facility. They were very nice and frequently asked if needed anything and if I liked the building. The courtyard area for memory care is so beautiful and perfect for the people living here. It’s a shame it started raining and was too hot for people to spend time outside. I’d happily come back again with my family when the time comes

Has been an amazing experience. Workers and aides are so pleasant and friendly to work with . Food option excellent. Activities are the best . Entertainment has been amazing . Definitely a place for a loved one .

My in-laws recently moved in to silver creek after going over various options with our family and settled on independent living in St. Augustine. We really appreciate everything the staff has done for us since moving in.

I just finished moving two of my family members into Silver Creek and didn’t expect such an easy experience. I had frequent contact with the sales staff and they treated us wonderfully the entire time. Everyone has been friendly and helpful and the rooms are beautiful and well maintained. They made sure we were taken care of since we moved in.

During this challenging time you always hope to receive the support you need during this transition. Everyone at the Grand Villa has provided that and more. I couldn’t be happier with the staff and process getting to this point. The communication and assistance, when needed, has been excellent.

My grandfather at the community absolutely loves it, so happy we chose this community. Everyone is so nice. Everything from moving him in to integrating him into the community has been so smooth. My grandfather is very happy!

A place for mom was wonderful everyone was fantastic. The facility is clean, staff and residents were very friendly and the food looks good I will be highly considering a place for mom, as a place for my mom!

Finally, people are putting dementia care into practice. The facility is lovely, quaint and very home like. The bedrooms are set up for allowing the resident to move around in the middle of the night safely. So impressed. If your looking for dementia care that is definitely outside the box, come for a tour. Oh, and did I mention the courtyard where the bunny has free range.

The staff of the Grand Villa is outstanding under the leadership of [name removed]. My mother’s kitchen sink overflowed and the housekeeping staff was there to clean up the mess. They used all of her towels and then were kind enough to wash them.. The head of maintenance came and brought in a fan to expedite the drying process after he removed all of her kitchen drawers that were waterlogged and is having them sit in the sun for them to dry. I couldn’t have done it any better if I was there myself and my mom is forever grateful knowing she has a fantastic support team to help her in emergency situations. Mom loves the staff for their kindness, smiles and respect.