Greystone

We are very happy with The Providence Fairfax. They have new management since we moved my loved one in to the Memory Care floor last February. Many of the staff are the same and the food has improved.

After spending time trying to find a place for my Mother (and now my Father) we chose the Providence of Fairfax. My Mother has been here for 2+ years and still loves it. My Father has now joined her at Providence and has also been very happy. These are the things that they like the most: 1. Great management. Management has jumped through hoops for us when critical care issues arose and we needed solid solutions. I cannot express how happy we were with their skillsets and caring on what were very timely and delicate issues. 2. Excellent staff - from nurses, aids, kitchen staff, etc. all are helpful, caring and well trained. Many staff have been here 3+ years since the building opening. 3. Activities - 5-8 activities a day including: off-site trips, games, professor led discussions, art classes, workout activities, etc. 4. A new facility - great location, larger units, easy parking. 5. On-site restaurant with lots of good food options with long dining hours.

went as a visitor to The Club in Boynton Beach and they had a program to take pictures of Vets in the area. i was so impressed with the great care they took with everyone who came. After the pictures they showed us the back patio where clients were seated for a great BBQ .we were invited to join them which we did. Fantastic food was offered to the clients and us as guests. The grounds were outstanding and the inside of the building was just so clean and no odors of any kind which is tough in this type of place. You can tell they take great pride in their location. If you have someone who needs a place to stay in their later years this could well be the place you are looking for.

They provided very good care services for my loved one, except for communication. I sometimes felt that I didn't know who the contact person was when I had issues or questions concerning my loved one's well being. I think it would be helpful if The Providence could provide a list of contacts for each family so that they know who to call, when needed.

We were looking for a more suitable place for my mom and we found The Providence. I requested info through their website and got a call back very quickly from the sales coordinator. She was fantastic and we were able to coordinate a tour for the next day. Once I got to The Providence, I met with the Director of Sales. She was really awesome to work with throughout the process. She laid out all of the pricing tiers and gave me a tour. My mother was at [removed]. There is no comparison between these two assisted living facilities. The Providence has sunlight everywhere. The 1st floor has floor to ceiling windows all around, very nice gathering areas and looks like a 5 star hotel. I moved mom into the memory care floor last weekend. I have been impressed with the staff whoa re always looking to engage the residents in activities. The outdoor patio area is beautiful and I am sure is used frequently when the weather is nice. Thank you everyone at the Providence!

Overall, I would definitely recommend The Providence Fairfax to others. The staff is great, for the most part. The night nurses need a bit more training. The facility is not versed in using TriCare for prescriptions. They push using their pharmacy, but that costs more. They just need a little more training. They could improve the variety of activities. The move in process went well. The food, to me, is just ok. But other people like it. The prices for the food for visitors is expensive for what is served. My loved one is really doing quite well there and enjoys living there.

Good caring people. Attentive. Shortages of nursing aides like entire industry. Terrific food. Great access to Executive Director and Head of Nursing Care. Pretty good transportation coordination. Excellent communication from administration to family members. Marketing director helped my mother to quickly make some friends with other residents. I think we made a good choice. Unfortunately my mother was only there for a short while.

My father-n-law was forced out of his last ALF, and it was one of the best things that happened to him! We discovered The Club due to its proximity to his previous ALF and wanted to find a place near the same area as he’s use to visiting the local stores and restaurants. We like the convenience of that area! Since day one, everything has gone nice and smooth at the Club! The staff has been kind and helpful, and my father-n-law consistently comments on how happy he is there, how the staff treats him kindly and cares about his well-being and the food is excellent! For New Years they served rib-eye and lobster with wine! He can order food anytime of the day and breakfast all day long! They have special events and dining experiences throughout the year. They also gave him an emergency button to call for help, to have his room cleaned, to have someone help bath him, etc. It gives our family so much peace and happiness knowing our family member is happy and well taken care of!

The Providence Fairfax is an extra ordinary retirement community that offers an abundance of unique activities, in an aesthetically exquisite environment where residents are encouraged to be active, social and enjoy their retirement years. The Providence Fairfax has multiple restaurants that can please any pallet. Most of all, this communities leadership with the current Executive Director at the helm demonstrates a genuine compassion and care for all it's members. I'm so grateful that my nearest and dearest friend lives at The Providence Fairfax. Don't overlook this community when searching for a retirement community. It's a true gem!!

I picked this place over other communities because, overall it felt comfortable, the flexibility in the start date, lifetime rate lock, and it was a hurricane self-sufficiency of building.

There is not enough words to say how great the food is or the activities. Especially the live performances and the feeling like its an extended family under one roof.

I enjoy the different people here especially with the 4th floor residents, which is the floor I live on. There is a real comradery.

I was at another community and was unhappy. Come to the club! I feel like I am at the "Ritz Carlton" compared to the "Motel 6", where I came from.

I enjoy the art department it provides me with an outlet that encompasses my lifes passion and work.

A well appointed facility with a competent staff. As with all food service facilities, they struggle to keep sufficient staff, Te overall staff are positive and strive to provide good service. Recent staff upgrades have resulted in improved services.

We picked this community because it allows all the residents to live with dignity. It doesn't look like an assisted living nor memory care. The modern feel makes you feel as though you're living in a hotel. The staff goes out of their way to be friendly and helpful. They treat all residents with respect. There are plenty of activities or clubs to join if you choose. The staff makes all the residents feel seen, and at home.

What I like the most about this community is the happy hours they have for us residents living here.

Overall I think The Landing at Alexandria is a good place. It's a great environment. They serve great food. There is lots to do there. Would like better nursing care.

Our loved ones had a short stay for respite care and she did say the meals were really good but the activities were pretty limited and it was around the holidays so there was really not much going on. There is a lack of internal communication between the management team and their aids that could be improved.