Caroline has lived in the South for most of her life with over 23 years in the Metro Atlanta area. She is happily married with 3 wonderful children. She has over 27 years of experience in sales, marketing and customer service. Her and her daughters have volunteered in many Assisted Living and Nursing Home Communities over the past 13 years. She has also toured hundreds of communities throughout Metro Atlanta and has had the opportunity to see what makes each one unique. Caroline and her team of Senior Living Advisors understand the diverse needs of seniors and are well equipped to guide families step by step through the process of finding the perfect care or community to fit their loved ones lifestyle and needs. Caroline truly feels that she has found her dream job and is honored to make a difference in the lives of others through A Place for Mom.
Spaetzle, potato dumplings, anything German and chocolate.
"Service is the lifeblood of any organization. Everything flows from it and is nourished by it. Customer service is not a department... it's an attitude." -Sam Parker & Mac Anderson
"They don't care how much you know until they know how much you care." -Sam Parker & Mac Anderson
"Put a smile in the path of a complaint." -Sam Parker & Mac Anderson
"I will greet this day with a forgiving spirit. I will forgive even those who do not ask for forgiveness." Andy Andrews
A Note From Caroline
"I have been blessed with being able to meet and work with many professionals in the ‘senior care’ industry. I know that one of your greatest challenges is trying to find the best options for your patients or clients. It is overwhelming, intimidating and very stressful. As a Community Relations Advisor, I want to help relieve your stress, provide resources, be an extension of your company and show you how A Place for Mom is unique. We will work closely with you so that once the family makes a decision you will have total peace of mind. It is so rewarding when we all feel confident about their decision knowing that they are in a safe and caring environment. I think the one thing we all share in this industry is our passion for helping people. That’s the greatest gift we can share with the people we serve.”
Chicken Soup for the Caregiver's Soul by Joan Lunden
Coach Broyles Playbook for Alzheimer's Caregivers by Frank Broyles
The 36 Hour Day by Peter Rabins
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