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6210 Cleves Warsaw Pike, Cincinnati, OH 45233
5 reviews
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About the facility Western Hills Retirement Vlg
Western Hills Retirement Vlg in Cincinnati, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Nursing Homes
Independent Living
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Amenities at Western Hills Retirement Vlg
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Room Amenities
- Respite or Short Term Stays Offered
Community Amenities
Common areas
- Indoor Common Areas
Activities
- Devotional Activities Offsite
- Activities On-site
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Western Hills Retirement Vlg
6210 Cleves Warsaw Pike, Cincinnati, OH 45233
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Review score not available
10
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24 reviews
10
Review score
24 reviews
5 star
100%
4 star
0%
3 star
0%
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0%
1 star
0%
9.7
Review score
35 reviews
9.7
Review score
35 reviews
5 star
77%
4 star
14%
3 star
3%
2 star
0%
1 star
6%
9.0
Review score
25 reviews
9.0
Review score
25 reviews
5 star
76%
4 star
12%
3 star
4%
2 star
8%
1 star
0%
Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
4
Assisted Living, Memory Care, Nursing Homes, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
4
Assisted Living, Memory Care, Independent Living, Senior Apartments
Reviews
for Western Hills Retirement Vlg
A Place for Mom has scored Western Hills Retirement Vlg with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Western Hills Retirement Vlg has 5 reviews with an average "overall experience" of 1.2 out of 5.
Overall Rating
1.2
Cleanliness
1.7
Friendliness
1.7
Care Services
1.2
Staff
Meals & Dining
Activities
1.2
Value for Cost
1.1
A Place for Mom has scored Western Hills Retirement Vlg with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Western Hills Retirement Vlg has 5 reviews with an average "overall experience" of 1.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Jenn L - Family/friend
Memory Care
April 2, 2020
AWFUL
This facility is, without a doubt, the absolute worst ever! Complete lack of respect for their patients. Absolutely no communication with the family whatsoever. Attempted to contact them several times and all calls went to voicemail which were never returned. Had to call the police to eventually talk to somebody and still got no answers. When mom stopped talking and completely went comatose, they made no effort to contact the doctor or family! We have filed complaints with the Dept of Health as well as The Council on Aging! Please stay away!!
Snowcat - Family/friend
Memory Care
October 16, 2016
Western Hill NH where death meets you at the door
These people nearly killed my mom!
She was sent there without my OK, from Good Sam Hospital for rehab for a broken leg. The break was actually at the ankle but still labeled broken leg.
Mom was off all pain meds before being transferred there.
Upon arrival I was shocked at how dismal the conditions of this place were. Dim lighting, filth everywhere, tiny rooms that do Not accommodate wheel chairs, walkers etc.
The staff was nice until you questioned them or needed something, at that point their evilness reared its ugly head.
I was apparent mom was drugged from the moment of arrival and never once saw a doctor. When I asked about moms sudden confusion, inability to walk or get to the bathroom and not eating I was met with silence.
I asked what drugs she was being given and was told it was none of my business that it was what the doctor ordered who had never even laid eyes on her!
Due to it being the Christmas holiday she was stuck there until I could get her moved. In the mean time she went into full blown delirium caused by overdoses of pain killers which she did not need!
I believe WH nursing home was trying to cover their abuse when they said she need a transfusion for low sodium, knowing I would jump at the chance to get her the hell out of there, which I did. I requested it be done at Good Sam hospital. Which turned into another nightmare due to the overdose of pain meds.
Mom broke her ankle on December 19, 2015 and did not arrive home until early March 2016.
Mom was physically mishandled, fed cold disgusting food not fit for a dog, drugged and neglected. She was left lying in wet and soiled diapers, personal hygiene was non existent as was patient comfort and care.
This review is just a glimpse of of all the horrific things that go on in this place. There is just not enough room here to give you all the ugly details.
My advice Western Hills NH is a place to send your worst enemy if you want them dead in a hurry.
KR - Family/friend
Memory Care
May 20, 2014
HORRIBLE - Keep your loved ones away!
My mother came here for rehab and only stayed one day because of how horribly she was treated. They skipped her pain meds after a Total Knee Replacement saying they were 'out', took off her compression socks and would not put them back on (can cause blood clots) and would not help her to the bathroom even though she was not supposed to be walking on her own. This place is HORRIBLE. Staff is incompetent - when I walked in, no one asked if I needed help. Heard on nurse say that someone was choking and another replied 'why does this always happen when I'm going on break' and walked slowly in the direction of the emergency. They brought my mom meds and when she asked what they were - the nurse DIDN'T EVEN KNOW. Just awful - keep your loved one out of here!
If I could give it a 0, I would.
When this is read they will know who it's coming from - Family/friend
Memory Care
February 16, 2014
If you have an issue with how often you need to go to the bathroom. DONT GO HERE!!
My mother spent time here for rehab. The place could use upgrade. My mother has a condition that requires her to be assisted to the bathroom every few hours. Some of the aides were nasty and questioned her why she needed to go so often. At night they would wait till she went in her depends and leave her lay in it for hours. Then when they would show up they have left her in a wet bed and wouldn't redress her from the waste down.
My mother also came there with an UTI. I asked her to be checked, she was confused and was nauseated. It took two days to check her then two more days for them to start the antibiotic. I had to stay on top of everything going on there.
Questioned everything and got daily updates.
The outcome for her was a 3 out of 5 star.
Recently my mother required to have another stay, admissions there had everything arranged and I was literally in the car with her on my way there when I got a call saying the administrator did not want her there. Her excuse was she required to go to the bathroom to often and that especially that she had to go to the bathroom more than anyone at night.. I was told the administrator said my mother required one on one care. That's crazy.
There were days I personally would push the call button and it would take over an hour for someone to show up. As for bed alarms, my mothers would go off when she would just move in the bed. It would take 10 min for someone to show up.
Don't take your loved ones there even if it is because it's close to your home or work.
Currently I'm looking for a respectable place to take her.
Hopefully I won't have to micro manage her care at a different facility.
Daughter - Toured community
Memory Care
October 28, 2013
Small One Bedroom
The room was a very small one bedroom that would not even hold the furniture that my parents had, and they don't have a lot of furniture so that was going to be too small for them. Plus it cost more than another community.
Viewing 1-5 out of 5 reviews
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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