About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Waterhouse Ridge Memory Care

1115 NW 158th Ave, Beaverton, OR 97006

7.2
Review score
18 reviews
Add review
7.2
Review score
18 reviews
5 star
28%
4 star
22%
3 star
11%
2 star
11%
1 star
28%
See all reviews
6.4
Review score
82 reviews
7 facilities
For pricing & availability:
(866) 374-4058
Waterhouse Ridge Memory Care
Waterhouse Ridge Memory Care outdoor common area
1111 Photos available
Waterhouse Ridge Memory Care in google map
street view of Waterhouse Ridge Memory Care

Get pricing & check availability

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Anonymous
-
Family/friend
4.0
Great Staff, Need More Of Them
The facility staff is wonderful, but they rely too much on "per diem" agency care-givers to cover various in the schedule. They need to hire & keep more staff care-givers, enough to cover for vacations & such days of other staff. I frequently see "agency" care-givers glued to their phon

About the facility
Waterhouse Ridge Memory Care

Waterhouse Ridge Memory Care was founded on the principle that life doesn't stop when you walk through our doors; it is simply the start of a new chapter. We recognize that the hard work, sacrifices and contributions made by preceding generations have paved the way for us to live a better life, and we consider it a great honor to provide these individuals with the care and respect they deserve.

The Waterhouse Ridge logo consists of a laurel wreath surrounding the letter 'W'. The laurel wreath has historically represented victory and honor and it is an appropriate symbol to acknowledge, recognize and celebrate the residents we serve; each one has loved, lost, and seen the world in a way that we can all learn from.

There are no 'visiting hours' at Waterhouse Ridge; friends and family members are always welcome to enjoy a meal and even participate in a fun activity with their loved one. Prospective residents and their family members are encouraged to visit as well. We always welcome an opportunity to learn more about what matters most to you and your loved one.

How can we help? Call or stop by today.

Senior living options offered

Memory Care

Pricing
for Waterhouse Ridge Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Waterhouse Ridge Memory Care

Select tour type
Select preferred date
Select preferred time

Compare

Waterhouse Ridge Memory Care outdoor common area
Waterhouse Ridge Memory Care

1115 NW 158th Ave, Beaverton, OR 97006

MorningStar Assisted Living & Memory Care of Beaverton community exterior
MorningStar Assisted Living & Memory Care of Beaverton

14475 SW Barrows Rd, Beaverton, OR 97007

Canfield Place
Canfield Place

14570 SW Hart Rd, Beaverton, OR 97007

Brookdale Beaverton
Brookdale Beaverton

16655 Northwest Walker Road, Beaverton, OR 97006

7.2
Review score
18 reviews
7.2
Review score
18 reviews
5 star
28%
4 star
22%
3 star
11%
2 star
11%
1 star
28%
9.5
Review score
23 reviews
9.5
Review score
23 reviews
5 star
61%
4 star
30%
3 star
9%
2 star
0%
1 star
0%
8.9
Review score
44 reviews
8.9
Review score
44 reviews
5 star
57%
4 star
32%
3 star
7%
2 star
2%
1 star
2%
8.7
Review score
41 reviews
8.7
Review score
41 reviews
5 star
66%
4 star
17%
3 star
10%
2 star
5%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Reviews

for Waterhouse Ridge Memory Care

7.2Review score18 reviews
7.2
Review score
18 reviews
5 star
28%
4 star
22%
3 star
11%
2 star
11%
1 star
28%
ONELIFE
6.4
Review score82 reviews7 communities
Write a review
A Place for Mom has scored Waterhouse Ridge Memory Care with 7.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Waterhouse Ridge Memory Care has 18 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
3.4
Friendliness
3.3
Care Services
3.1
Staff
3.5
Meals & Dining
3.8
Activities
2.9
Value for Cost
2.8
A Place for Mom has scored Waterhouse Ridge Memory Care with 7.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Waterhouse Ridge Memory Care has 18 reviews with an average "overall experience" of 3 out of 5.
Parent company
ONELIFE
6.4
Review score82 reviews7 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Memory Care
August 25, 2023
4.0
Verified Review
Great Staff, Need More Of Them
The facility staff is wonderful, but they rely too much on "per diem" agency care-givers to cover various in the schedule. They need to hire & keep more staff care-givers, enough to cover for vacations & such days of other staff. I frequently see "agency" care-givers glued to their phones rather than responding to resident needs. Staff care- givers seem better trained, more caring, & mire responsive to resident needs.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Waterhouse Ridge Memory Care
August 28, 2023
Thank you for sharing your 4-star review and feedback for Waterhouse Ridge Memory Care. We greatly appreciate your kind words about our staff and their dedication to providing wonderful care for our residents. We understand the concerns you've raised about staffing levels and the use of agency caregivers. We are actively and continually working to address these challenges. Hiring and retaining a strong team of caregivers is a top priority for us to ensure consistent and high-quality care for our residents. Thank you for your trust in us and for being a part of our community. Sincerely, The Waterhouse Ridge Memory Care Team
Anonymous - Family/friend
Memory Care
November 10, 2022
4.0
Verified Review
Friendly Staff
The staff is friendly and tries to be helpful. Activities seem to be fun for the residents. Improvements-enough trained staff. Better food with more options available.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Waterhouse Ridge Memory Care
January 6, 2023
Thank you for your 4-star review of Waterhouse Ridge Memory Care. We appreciate you taking the time to leave us feedback and giving us an opportunity to improve. I will pass your compliments along to our amazing staff. Sincerely, the team at Waterhouse Ridge Memory Care
David Wagner - Family/friend
Memory Care
August 22, 2022
1.0
DONT STOP drive by run by walk by BUT DON’T STOP.
WaterHouse Ridge is a scam. [name removed] was the manager when we signed our mom in. She constantly lied about everything we caught her in lies and called her on her lies and she tried to deny them. Ironically she no longer works at Waterhouse Ridge. This would lead you to believe it would have gotten better. It hasn’t. The nursing staff was terrible and in the few short months we had our mother there the nurse changed three times. [name removed] the nurse at the time, told us that we made a mistake by putting our mom in a memory care facility. According to our neurologist, this is where our mom was going to get the best service. However, [name removed] the nurse felt she knew better than our mothers neurologist and then had the audacity to tell us about the mistake we were making. We were finally able to move our mother out to a better place. However dealing with the new management was equally as frustrating. We needed charts and records that took forever, and they acted as though we were putting them out.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Waterhouse Ridge Memory Care
September 20, 2022
Hi David, We are sorry to hear about your negative experience with the previous management team years ago at Waterhouse Ridge Memory Care and hope you found the perfect place for your Mom. Our new management team appreciates your comments, and would love to learn more. Please get in touch with me directly, I would love to speak with you. - Sincerely, The Team at Waterhouse Ridge Memory Care
anonymous - Family/friend
Memory Care
July 27, 2022
4.0
Verified Review
pricey but would highly recommend. Great staff, personalized care, and has an option to roll over to Medicaid
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
3
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for your high recommendation of Waterhouse Ridge Memory Care. I will pass your compliments along to our amazing staff. Sincerely, the team at Waterhouse Ridge Memory Care
anonymous - Toured community
Memory Care
November 24, 2021
5.0
Verified Review
Tour of Waterhouse ridge
We were very interested in Waterhouse Ridge. Everything looked very good and we liked what we saw, but my mom had to be moved in somewhere that weekend and they told us to call them Monday which would have been too late.
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for touring Waterhouse Ridge Memory Care Community. I am pleased to read that the staff did a great job presenting the community, and I hope you found the perfect place for your loved one. If we can be of any additional service, please let us know. Sincerely, the team at Waterhouse Ridge
Kelly - Family/friend
Memory Care
April 15, 2020
5.0
Verified Review
Great Community Made My Mom's Move Easier Than I Expected
Very clean, I have witnessed not just the housekeeping but other staff members cleaning. The staff is always very friendly. They call me and keep me updated about everything. I toured three times when I was looking at places and they were great every time. My mom seems much happier at Waterhouse Ridge then she was at her previous community. My mom is getting her showers regularly which was not happening where she was before and this shows me she is really being well taken care of. My mom likes the activities, they were outside planting flowers last weekend when the weather was nice. I was only able to visit three time before it was closed to visitors and the staff has been great helping her to adjust.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterhouse Ridge Memory Care
August 13, 2022
Kelly, thank you for choosing Waterhouse Ridge for your mom. It is truly remarkable to read that your mom is participating and enjoying the activities. I will share with all of our teams your very friendly compliments. Touring multiple times is key to finding the perfect place for your loved one, and if we can be of any additional service, please let us know. Sincerely, the team at Waterhouse Ridge Memory Care
anonymous - Family/friend
Memory Care
October 1, 2019
2.5
Has potential, but...
Most of the caregivers and med techs are caring and do try, but the management is definitely questionable. One woman in particular was always pretty standoffish, and didn't seem to really care about the elderly people there. Not sure why she's in this line of work. There were issues brought up that were never addressed. For one, I felt like my mom was overmedicated from the moment she arrived. She went from having conversations, to not even able to wipe her nose, to being fully bed ridden. My mom's bathroom was never really kept all that clean. I had to close the door every time I visited. And anytime I had a question or concern, this particular person was defensive and acted as if I was bothering her. Also, I question some of the young people this woman hired. And anytime there was a good med tech, or aid, they'd soon disappear. The turnover is high here, so even if you get to know the people helping your loved one, they will be quickly moved to another area, or leave all together. I feel like this place has a lot of potential if it had better management.
Cleanliness
2
Friendliness
3
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for writing a review for Waterhouse Ridge, and I want to apologize for your experiences. While we have some new faces, our teams focus on continuing education and training opportunities. I would appreciate it if you could connect with us to learn more about specific concerns. Sincerely, the team at Waterhouse Ridge Memory Care
anonymous - Family/friend
Memory Care
September 4, 2019
5.0
My father has been at Waterhouse Ridge for two years. While there were some issues when we first engaged with Waterhouse, (specifically around food and communication) those issues have been resolved and they have given service way beyond anything we even expected when we moved him in. My father is not an easy customer. His demanding nature and attention to detail has not diminished with his memory loss. The management has undergone significant changes and with that change in leadership everything has improved. The food is unbelievable! I choose to schedule my visits around meal time just to enjoy the food with him! Communication is great and services from activities to maintaining the building have taken a huge leap forward. Most of all, I appreciate the love and attention that I witness all of the resident's getting from the staff. I know customer service is a struggle everywhere, but what ever they're doing to attract and keep the staff happy seems to be working at Waterhouse. I would fully recommend Waterhouse Ridge to anyone who is in need of this important service.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for the recommendation and five-star review for Waterhouse Ridge. I will share with our dining services team your unbelievable food compliments. Seeing you coming in from time to time is a treat, and we appreciate your presence. If we can be of any additional service, please let us know. Sincerely, the team at Waterhouse Ridge Memory Care
anonymous - Family/friend
Memory Care
April 26, 2019
1.5
Poor leadership trickles down to daily care
My mother recently moved out of Waterhouse Ridge after two years. It's a newer, well-furnished, and clean facility that's conveniently located just of HWY 26. What started out as a positive experience devolved over-time into a truly awful situation. Over the two year period, we witnessed a near constant revolving door of young and under-trained care staff, making it challenging for my mother to establish rapport and have consistency in her care. During this time, there was also significant changes in leadership, nursing staff, etc. and in our opinion, the current leadership as of January 2019 is the worst so far. An example of this lack of leadership--over the past couple months leading to eventually pulling our mother our of Waterhouse Ridge, the executive director never once reached out, called, responded to any of our emails, including once we eventually gave 30-days notice. For that matter, no one at the Colorado-based management company did either. While there are some really great and caring staff there, we can not recommend this facility at this time.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for writing a review for Waterhouse Ridge, and I want to apologize for your experiences. Our teams have changed, and our new model should include a higher level of attention to detail, training and continuing education for our caregivers, and open communication from all of our departments. I hope you found the perfect place for your mother! Sincerely the team at Waterhouse Ridge Memory Care
anonymous - Toured community
Memory Care
March 22, 2018
1.5
A telling tour
We toured the facility and found that others provided better activities. The caregivers seemed unprofessional. We saw a group smoking in the small lot before coming inside. We toured a "neighborhood" overall seemed nice. There was food on the floor and one caregiver ignoring a woman in a wheelchair. The food looked so so certainly not home cooked as they suggested. It was sunny out and Mom wanted to see the garden they have outside but the courtyard doors were locked. I asked a caregiver and she said sometimes they lock them even on the nice days. Overall the tour was poor, I would not recommend unless your parent likes sitting alone for hours.
Cleanliness
2.5
Friendliness
1.5
Value for Cost
1.5
Care Services
2
Activities
2
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for touring Waterhouse Ridge Memory Care Community. I am working specifically with each of your comments and addressing these concerns. I hope you found the perfect place for your mom. If we can be of any additional service, please let us know. Sincerely the team at Waterhouse Ridge.
anonymous - Family/friend
Memory Care
November 20, 2017
4.0
Verified Review
Very nice and inviting staff
This facility has been better than what I’ve expected. The staff has been great and welcoming. They have really helped my Mother adjust fairly well. The facility itself is very clean, nice, and it feels more like home. Not once has it felt like an institution or a hospital. For activities, they offer arts/crafts, games, bingo, and monthly themed parties. I would recommend this community in a heartbeat.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for the recommendation and four-star review of Waterhouse Ridge. I will share your great and welcoming compliments with all our teams. The first move-in period is the most challenging, and pleased to read that the adjustment period was smooth. Our activities department focuses on events, trips, and projects, and we appreciate your comments. If we can be of any additional assistance, please let us know. Sincerely, the team at Waterhouse Ridge Memory Care
anonymous - Toured community
Memory Care
November 10, 2017
3.0
Verified Review
Just Not the Place for Mom
We toured this community and we didn't get a good feeling there. It seemed quite sterile like an institution. There wasn't a lot of people around. The staff couldn't answer the questions I had really, and her presentation wasn't the best. Not a lot of activity going on. We went with another place.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for touring Waterhouse Ridge Memory Care Community. I am disappointed we did not present well and would love for you to visit again. Our teams focus on resident activities and prepare delicious meals daily. I hope you found the perfect place for your mom. If we can be of any additional assistance, please let us know. Sincerely, the team at Waterhouse Ridge
anonymous - Toured community
Memory Care
September 13, 2017
1.0
If you love your loved one at all DONT move them here
Are you looking for an unprofessional team of people who don't understand dementia at all? If so please make your way to Waterhouse Ridge Memory care. My husband and I toured the facility earlier this month and unfortunately, the management team is pushy and frank. I was looking for my husband who is early onset and is very understanding of simple communication. The executive director spoke baby talk to him and it seems like she must be leading the caregivers by example, as we witnessed a caregiver [Removed] calling a patient "Mr Yumyum" during lunch. We observed this caregiver feeding another older woman saying "is that yum yum good girl." My daughter and I were completely appalled at the complete lack of respect the caregiver had for the patients and were astonished when the executive director also had this mentality. In short I chose not to move my husband into this facility. After all a business is only as good as the leader.
Cleanliness
3
Friendliness
3
Value for Cost
1
Care Services
3
Activities
1
Response from Waterhouse Ridge Memory Care
August 13, 2022
Thank you for touring Waterhouse Ridge Memory Care Community. We are listening to your concerns and I want to apologize for your experiences during your visit. I hope you found the perfect place for your husband. If we can be of any additional service, please let us know. Sincerely the team at Waterhouse Ridge.
anonymous - Family/friend
Memory Care
July 18, 2017
0.5
Like others I was fooled by the glimmering image Waterhouse portrays. They are constantly changing management and it seems there is a new face at the front desk each time I've visited. The Executive Director seems friendly on the phone but is very fake once you interact with her in person. It's really unfortunate as she ultimately makes promises she cannot keep. When I first came in for a tour, it was lunch time. We went into a neighborhood where staff were serving lunch to the residents. The girls seemed nice and even said hello to my family and I while we were in touring. We decided to move mom in despite other reviews we had read online about this facility. Mom seems to be doing okay, but has since been very unhappy. The bathroom in her unit always smells of strong urine as though it does not get clean. Staff are constantly trying to keep other wandering residents out of her room and we are always finding other people's clothing in mom's closet. When we bring it to the staff's attention, they say they don't know who's it is if it isn't mom's. Dinner time is a disaster with staff rushing people to eat and immediately trying to rush them to bed. Also, we pay alot of money for mom to be here and the dinner items do not reflect the gourmet meals they promise. The offered hot turkey melts that were hardly presentable with soup. Their is a substitute menu on some of the tables that say those items are available at all times, but when mom asked for a specific item from the list, the staff said they went to the kitchen but the oven is off, so she could have a cold ham sandwich with chips or the meal they brought to the neighborhood. We are already considering moving mom to a different facility. They never have activities going on except for maybe a movie in the living room of the neighborhood and staff are always coloring printed sheets or scrolling on their phones. The staff don't pay attention to the residents and it's clear they don't care. It's really disappointing and varies greatly from the day time staff who are so sweet to my mom and my family.
Cleanliness
3.5
Friendliness
3
Value for Cost
2
Care Services
2.5
Activities
2
Response from Waterhouse Ridge Memory Care
July 21, 2017
We’re really sorry and sadden to hear these remarks. Since Mom is still here, we’d love to meet with you and to correct any issues that you might have. Please feel free to stop in or call at any time because the care of your loved one is the most important thing to us.
:o( - Family/friend
Memory Care
February 23, 2017
0.5
All that "glitters" is NOT gold
Scam artists - - everything looks BETTER than wonderful when you tour the lovely facilities, and you only find out later (after all the expense and emotional upheaval of moving) that this is a Circus Act of utter incompetence... empty promises of "the best" in memory care including the integration of Teepa Snow's research and programming. NOT. There's a constant revolving door of questionable minimum-wage contract aides who may or may not have a high school education and have NO IDEA who Teepa Snow is or what she stands for. It's ALL HYPE to get you to move in, and then you see the deeply disturbing truth that it is nothing more than a facade: a lovely new building, beautifully furnished, full of incompetent [removed] for caregivers--who sit around watching reality t.v. and texting on their phones rather than engaging with residents. Residents are treated as cattle, with little regard for their dignity... if this is what you want, at a PREMIUM PRICE, then go for it. Most of us have wised up and moved our parents out once we figured out we'd all been scammed. They could not even pass their state inspection, and have had "Restriction of Admission" notices posted on their front door since the first visit. Meanwhile, anyone with a shred of integrity has quit (you will notice the prominent signage "Now Hiring!" at the driveway entrance; they cannot keep any staff). Most of the residents' families have made the easy decision to get their loved ones OUT of there ASAP, and if you're smart, you will save yourself the emotional turmoil and expense of finding out the hard way that "all that glitters is not gold."
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Waterhouse Ridge Memory Care
May 24, 2017
I’m sorry that your past experience with Waterhouse Ridge was not good. When we opened, our systems were not fully in place. This was evident to both our management and our owners and a voluntary decision was made not to admit any additional residents until we were sure we could meet both our owners and our families expectations for quality care. It was at the same time, we had our first state survey, which occurs for all new communities at the six-month mark. The state survey revealed what we already knew, and the surveyors put Waterhouse Ridge into stop placement until the deficiencies were corrected. I cannot speak to the incidents you mentioned because I was not here at that time. I can say with certainly that if you were to visit Waterhouse Ridge today, you would find quite a different community than what you’ve described. If you would like to have a further conversation, I would like to invite you to contact me directly at Waterhouse Ridge or to come in and meet and speak with any of our management team or staff and to see for yourself what our community is like now. Best regards, Melissa Fisher Community Relations Director Melissa Fisher replied at 2017-05-24 21:24
anonymous - Family/friend
Memory Care
October 23, 2016
1.0
a Word of Warning
A word of warning to those interested in this place (because a tour of the facility will be very attractive). We were duly impressed by everything they showed us (the empty section with model rooms beautifully furnished) and chose a large private room that was in a wing yet unoccupied. We were told it would be another month, maybe two, until that wing opened up, but the room would be reserved for us. In the meantime, our mom was put into a "shared" room by herself, but rather than being charged the fee for this smaller size room, we are having to pay almost $3000.00 more for the FUTURE large private room we are "GOING" to be moved into - - - that was the deal we signed on for, thinking it would only be a month of waiting, 2 months at the most, until she could move into the room she selected. So - - we waited one month, then two months, then three months, then four months, and now going on five months, with no end in sight, still paying close to $7000.00 for a room that should be renting for $4400.00. I think this is their little scam going on - - to promise something and never deliver on it, but still charge the additional 3K to "reserve" it until that wing is opened - - well guess what? The facility did not pass inspection by the state licensing bureau, so now they have closed off any new move ins until they've been cleared by the state and passed the licensure inspections... meaning, they are NOWHERE NEAR being able to open the new wing, but will still be charging us for the big room we may never have at this rate. The facility is beautiful, but understaffed, with underpaid, unhappy caregivers and plenty of turnover because anyone worthwhile as a new employee sees the level of incompetence going on and quickly leaves for greener pastures. We made a big mistake moving here and are being ripped off - - hopefully this review will spare you the same grief.
Cleanliness
3
Friendliness
1
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Waterhouse Ridge Memory Care
May 24, 2017
I would like to further address the issues you mentioned. You have several issues with our community, and I would like to address them as best I can with the information I have, and invite you to contact me directly if you would like to have further conversation either in person or over the phone. As I understand the situation, you were offered a shared room for your mom with the understanding that she would be the only occupant in the room when she moved in. I don’t know if you were informed of the possibility that another resident could move in at any time because the space was designed to be shared or if you were told that the other half of the room would remain vacant since you were waiting for a private suite. Then the move to the private room you had reserved was put off because we were not able to open the new neighborhood in the timeframe promised because the state placed us in stop placement after our first survey. If a deliberate decision was made on the part of Waterhouse Ridge to keep the shared room as a private space for your mom, the rent you quoted was actually discounted over $1000 a month from what the cost of renting both sides of the shared suite would be. The nearly $7,000 a month that you are quoting for the space reflects the monthly rent on a large private suite. I would like to acknowledge that when we first opened we discovered we did not have the systems in place to operate in the manner that our owners or management wanted. We had already reached a voluntary decision not to admit any new residents when we had our first state survey (which occurs for all new communities at the six-month mark) and were put in stop placement. Our owners invested over $300,000 in consultant fees alone to ensure that the systems, training and staff needed to correct the deficiencies and provide the quality of care that our residents and families had every right to expect, is in place. I am truly sorry for your experience. I feel confident that you would find a very different community today than what you experienced. Please feel free to contact me or to visit in person if you would like to have further discussion or another look at our community. Best regards, Melissa Fisher, Community Relations Director Melissa Fisher replied at 2017-05-24 22:05
anonymous - Family/friend
Memory Care
September 12, 2016
5.0
Verified Review
I would recommend this community!!
The staff at Waterhouse Ridge are super friendly and caring. The food is terrific. They offer daily activities for the residents. They keep the community clean and well taken care of.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterhouse Ridge Memory Care
December 7, 2016
Thank you for your kind words! We are constantly working to improve resident and guest experiences. The community has made great strides in working to hire certified staff as well as looking for folks who have a passion for caring for seniors. Our food is all made from scratch and our kitchen has over 60 years of experience collectively. We create our meal offerings based on a balanced diet, but also try to offer a menu has boasts "home-style" cooking - the type of foods that our residents themselves would have made and enjoyed in the past. Our activities are ramping up as we learn more about our residents and their interests. The addition of a new activities director with over 15 years of experience in the field will only help us to continue to grow and offer the very best social, physical, and cognitive engagement to our residents. We are pleased to hear that your experience has been a pleasant one! -Waterhouse Ridge Management Team
anonymous - Toured community
Memory Care
August 16, 2016
5.0
Verified Review
Nice Staff!!
My sister will be moving to this community at the moment we have taken tours. The tours have been great the people in the community are nice. It is nicely furnished and set up. We have been provided with a lot of positive feedback from the staff about the community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterhouse Ridge Memory Care
December 7, 2016
Thank you for the kind words! We are very proud of the design and aesthetics of our brand new building and are excited to offer great care and services to our residents as we grow. -Waterhouse Ridge Management Team
Viewing 1-18 out of 18 reviews

Amenities
at Waterhouse Ridge Memory Care

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Guest Meals
  • Professional Chef
  • International Cuisine
  • Anytime Dining
  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost

Common areas

  • TV Lounge
  • Private Bath
  • Central Fireplace
  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Outside Patio

Recreational areas

  • Jacuzzi
  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish
  • German

Activities

  • Reminiscence Programs
  • Karaoke
  • Art Classes
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Holiday Parties
  • Intergenerational Programs
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Stretching Classes
  • Pet-focused Programs
  • Walking Club
  • Quilting or Sewing Club
  • Yoga / Chair Yoga
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Visiting Chaplain or Priest

Neighborhoods
around Waterhouse Ridge Memory Care

See what the neighborhood has to offer and what’s nearby:
Waterhouse Ridge Memory Care in google map

Frequently Asked Questions
about Waterhouse Ridge Memory Care

Waterhouse Ridge Memory Care offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Waterhouse Ridge Memory Care 7.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (503) 747-0648 to reach a resident at Waterhouse Ridge Memory Care.

Similar communities nearby

Find Memory Care

Photo of Avamere at Bethany

Avamere at Bethany

16360 Avamere Court, Portland, OR 97229
Starting at $X,XXX+ monthly
5.8
Review score
9 reviews
5.8
Review score
9 reviews
5 star
33%
4 star
22%
3 star
34%
2 star
0%
1 star
11%
Studio, 1bd, 2bd, Detached Cottages / Bungalows, Semi-Private
Avamere at Bethany is an upscale senior living community offering luxury living in the comfort of your own cottage or assisted living apartment. In addition, a broad range of personal support services are available when you need them. The cottages are situated in a quiet residential neighborhood...
Photo of Farmington Square Beaverton

Farmington Square Beaverton

14420 SW Farmington Rd, Beaverton, OR 97005
Starting at $X,XXX+ monthly
8.4
Review score
50 reviews
8.4
Review score
50 reviews
5 star
52%
4 star
30%
3 star
14%
2 star
0%
1 star
4%
Studio, 1bd, Semi-Private
Farmington Square Senior Care Community is located within the heart of Beaverton. Our community is designed to provide a comfortable home in small buildings where relationships between residents and staff are personal. Our ratio of caregivers to residents is higher than industry standards and...
Photo of Ciel of Cedar Mill

Ciel of Cedar Mill

9860 NW Cornell Rd, Portland, OR 97229
Starting at $X,XXX+ monthly
7.9
Review score
16 reviews
7.9
Review score
16 reviews
5 star
62%
4 star
19%
3 star
0%
2 star
6%
1 star
13%
Studio, 1bd, 2bd, Semi-Private
Ciel of Cedar Mill offers both memory care and assisted living services. Our memory care residents receive around-the-clock specialized care, dedicated staff, and access to our life enrichment program designed specifically around our residents’ needs and interests. Our assisted living residents...
The Springs at Tanasbourne community exterior

The Springs at Tanasbourne

1950 NW 192nd Ave, Hillsboro, OR 97006
Starting at $X,XXX+ monthly
5 star
60%
4 star
20%
3 star
0%
2 star
7%
1 star
13%
Studio, 1bd, 2bd, Semi-Private
Conveniently located in the thriving, active Tanasbourne district in Hillsboro, The Springs at Tanasbourne provides you with the perfect setting for relaxation, security, healthy living, and fun. We offer a living options that include independent living, assisted living and memory care, each with...
Photo of Laurel Parc at Bethany Village

Laurel Parc at Bethany Village

15850 Northwest Central Drive, Portland, OR 97229
Starting at $X,XXX+ monthly
5 star
58%
4 star
8%
3 star
17%
2 star
17%
1 star
0%
Studio, 1bd, 2bd
Laurel Parc at Bethany Village is a retirement community and senior assisted living community located in Portland, Oregon. As part of the charming Bethany Village neighborhood, we have gone to extraordinary lengths to create a retirement community where seniors enjoy life to the fullest.Whether...
Photo of Companion Care AFH

Companion Care AFH

19536 SW Stacey St, Aloha, OR 97006
Starting at $X,XXX+ monthly
Photo of Ironwood Holistic Care Home

Ironwood Holistic Care Home

11216 NW Blackhawk Drive, Portland, OR 97229
Starting at $X,XXX+ monthly
Private
Ironwood Holistic Care HomeGiving care in naturally loving way.
Photo of Maryville Memory Care

Maryville Memory Care

14645 SW Farmington Rd, Beaverton, OR 97007
Starting at $X,XXX+ monthly
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio, Semi-Private
The Ackerly at Timberland reception area

The Ackerly at Timberland

11795 NW Cedar Falls Dr, Portland, OR 97229
Starting at $X,XXX+ monthly
7.2
Review score
28 reviews
7.2
Review score
28 reviews
5 star
46%
4 star
43%
3 star
4%
2 star
0%
1 star
7%
Studio, 1bd, 2bd, Semi-Private
Our community is clean and modern, but also warm and inviting, making our residents and their families feel right at home. From your first visit with us, you will notice that senior living at The Ackerly is full of fun and adventure. Our new community already has a strong sense of community and...
Photo of Brookdale Beaverton

Brookdale Beaverton

16655 Northwest Walker Road, Beaverton, OR 97006
Starting at $X,XXX+ monthly
8.7
Review score
41 reviews
8.7
Review score
41 reviews
5 star
66%
4 star
17%
3 star
10%
2 star
5%
1 star
2%
Studio, Semi-Private
Find a Life Lived WellAs one of the pioneers of true specialized memory care over 25 years ago, we’ve learned how to craft stable, predictable schedules that allow seniors with cognitive challenges to thrive. Our community provides compassionate assistance to seniors with Alzheimer's and other...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top