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VERIFIED PARTNER

The Waterford at Creekside

9015 University Pkwy, Pensacola, FL 32514

9.4
Review score
135 reviews
Add review
9.4
Review score
135 reviews
5 star
72%
4 star
12%
3 star
7%
2 star
5%
1 star
4%
See all reviews
9.4
Review score
5119 reviews
71 facilities
For pricing & availability:
(866) 374-4058
The Waterford at Creekside
The Waterford at Creekside outdoor common area
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22 Floor plans available
The Waterford at Creekside in google map

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Heather A
-
Family/friend
5.0
Review for The Waterford at Creekside
Waterford had more availability in their higher functioning areas whereas inspiritas did not have an opening until mid-December. [name removed] is still fairly independent when it comes to taking care of herself so we wanted similar capability in her living area.

About the facility
The Waterford at Creekside

Beautiful landscaped grounds, compassionate hospitality, and amazing Floridan weather awaits you at The Waterford at Creekside — a secure, single-story community offering memory care services in Pensacola, Florida. Take a stroll along the outdoor walking paths that weave throughout the courtyard, or visit with loved ones in our cozy common area. Our homelike interiors and friendly caregivers provide residents with a supportive and inclusive environment, where they can get the most out of life.

Community Services and Amenities

Minor tasks and everyday routines can be stressful for those living with memory loss, stirring up feelings of frustration and anger. In order to alleviate as many stressors as possible, our associates offer regular housekeeping and laundry services. Our professional chef and team prepare delectable and nutritious meals for breakfast, lunch, and dinner every day. Members of our community can receive the nourishment they need while socializing with their peers in our charming, family-style dining hall.

The environment at The Waterford at Creekside is designed to preserve the dignity and individuality of all residents. The community features comfortable furnishings, wide entryways, and wheelchair-accessible grounds, enabling everyone to easily navigate the campus. Each staff member of our memory care team has undergone specialized training in caring...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Memory Care

Pricing
for The Waterford at Creekside

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Waterford at Creekside

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Compare

The Waterford at Creekside outdoor common area
The Waterford at Creekside

9015 University Pkwy, Pensacola, FL 32514

The Waterford at Carpenter's Creek
The Waterford at Carpenter's Creek

5918 N Davis Hwy, Pensacola, FL 32503

Sodalis Cantonment
Sodalis Cantonment

150 Crossville St, Cantonment, FL 32533

Sodalis Pensacola patio
Sodalis Pensacola

2310 Abbie Ln, Pensacola, FL 32514

9.4
Review score
135 reviews
9.4
Review score
135 reviews
5 star
72%
4 star
12%
3 star
7%
2 star
5%
1 star
4%
9.8
Review score
123 reviews
9.8
Review score
123 reviews
5 star
66%
4 star
21%
3 star
7%
2 star
2%
1 star
4%
9.6
Review score
33 reviews
9.6
Review score
33 reviews
5 star
85%
4 star
0%
3 star
9%
2 star
3%
1 star
3%
9.4
Review score
50 reviews
9.4
Review score
50 reviews
5 star
56%
4 star
20%
3 star
12%
2 star
6%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Waterford at Creekside

9.4Review score135 reviews
9.4
Review score
135 reviews
5 star
72%
4 star
12%
3 star
7%
2 star
5%
1 star
4%
Sonida Senior Living
9.4
Review score5119 reviews71 communities
Write a review
A Place for Mom has scored The Waterford at Creekside with 9.4 out of 10 using our proprietary review score based on 53 reviews in the last 2 years. Over all time, The Waterford at Creekside has 135 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
4.7
Activities
4.4
Value for Cost
4.4
A Place for Mom has scored The Waterford at Creekside with 9.4 out of 10 using our proprietary review score based on 53 reviews in the last 2 years. Over all time, The Waterford at Creekside has 135 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.4
Review score5119 reviews71 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 135 reviews
Heather A - Family/friend
Memory Care
January 9, 2024
5.0
Verified Review
Review for The Waterford at Creekside
Waterford had more availability in their higher functioning areas whereas inspiritas did not have an opening until mid-December. [name removed] is still fairly independent when it comes to taking care of herself so we wanted similar capability in her living area.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Erc - Industry reviewer
Memory Care
November 20, 2023
5.0
The director and team do an exceptional job keeping the residents engaged. They go the extra mile to envelope every resident and make life more enjoyable.
anonymous - Family/friend
Memory Care
November 20, 2023
5.0
The staff at the waterford was so friendly and helpful. The front desk employee was so professional and kind.
Anonymous - Toured community
Memory Care
November 20, 2023
5.0
Amazing tour. I liked the intimate smaller grouping in each cottage. They were knowledgeable and answered all of my concerns. I appreciate them coming in on a Sunday to meet with my an my family. Looking forward to my aunt moving in soon.
Ed - Toured community
Memory Care
September 24, 2023
5.0
Lunch Tour
I am looking at Memory Cares for my father in law. I know we will need to move him into a safer environment soon. [name removed] listened to our needs and was informative. I love the home like environment. Also, I was impressed with the interaction with the residents. I have placed my father in law on a waiting list for Cottage 6.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Happy H - Family/friend
Memory Care
September 14, 2023
5.0
Dining with the stars!
Tell those you love about this location if you are considering placement I highly recommend allowing your family to be a part of their family they will very much feel at home Food here is great- no worries about variety or repetition! My mom eats same breakfast every day for years and here she is given the same option ! I don’t have to worry but for those who like a variety they have that too! It’s just like being at home!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 22, 2023
2.0
Verified Review
Review for The Waterford at Creekside
It was the best place, we could afford .Typical nursing home environment. Dont bother asking anyone any questions, because you will never get an answer or call back.I would recommend Waterford because I've come to realize their all alike. Dont think anything will get better until more staff are hired and staff are payed better. Better management of dirty laundry would help alot with the smell.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from The Waterford at Creekside
June 29, 2023
We truly appreciate your honest feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (850) 477-6400 to discuss this further.
Brandon B - Family/friend
Memory Care
June 5, 2023
5.0
Verified Review
friendly staff members, would recommend for memory care, a good fit
All of the staff at The Waterford at Creekside are very courteous and friendly. The rooms are small but I would say that they are the perfect size for memory care residents. I would recommend The Waterford for other families looking for a memory care facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cee Cee - Toured community
Memory Care
May 10, 2023
5.0
Amazing Tour
The Waterford at Creekside is a beautiful and peaceful memory care. The time and attention given to me and my family during our tour was exceptional. I was impressed with the cozy cottage set up. My father had Alzheimer’s and was needing placement. He passed away before we were able to move forward with the move in. The community reached out and sent a really sweet card.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dee D - Family/friend
Memory Care
May 10, 2023
5.0
Wonderful Community
Wonderful Staff!!! The caregivers really seem to truly care about the residents they care for in every way. I have seen the meals that have been served , they look and smell amazing!! The grounds and common areas are always clean.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ann D - Toured community
Memory Care
May 9, 2023
5.0
Very impressed with the overall picture of Creekside. The cottages are homey, the staff in each so helpful to residents. I feel confident I have chosen a good place for my husband.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Michelle B - Family/friend
Memory Care
May 9, 2023
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Shelly W
Memory Care
May 9, 2023
5.0
Activity
I love the activity that is provided for the facilities and how we can in with the residents as they are dealing with dementia and Alzheimer’s. They are amazing at what they do and what they show and it’s important to them every day that we engage with them with activities keeps their mind strong..
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Don't use my name - Resident/client
Memory Care
May 9, 2023
5.0
Beautiful activities every day
Beautiful activities every day, Monday through Sunday, thank you ladies, for a beautiful work with all residents! I see my mother doing activities every day, I personally know it's very hard to engage residents to do so, but this program at this facility do it , I'm very Happy about it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
K - Family/friend
Memory Care
May 1, 2023
1.0
Verified Review
Not For My Family
My loved one was in the community. The staff were caring. The activities were good. Unfortunately, we saw two staff members have a physical fight in front of residents. Another staff member called a resident a mean old lady.
Cleanliness
5
Friendliness
1
Care Services
4
Staff
1
Meals & Dining
3
Activities
5
Value for Cost
4
Response from The Waterford at Creekside
May 2, 2023
We regret to hear that you had this experience at our community. We can assure you that we do not find this type of behavior acceptable and we have addressed the situation. Please do not hesitate to reach out to me directly should you have additional questions or feedback regarding your experience.
Diana C - Industry reviewer
Memory Care
December 30, 2022
5.0
The Best Director Every!
I worked as Activity Assistant for more than 15 years, and I never had someone who loved our residents like Miss [Name removed]. She is our Activities Director and she loves all the residents! I love and I'm happy I work here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Eric M - Family/friend
Memory Care
December 30, 2022
5.0
Awesome
I was visiting an old friend at the Christmas Party the room was alive and the staff was engaging with the residents. Entertainment was spectacular-what a great place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 30, 2022
5.0
Healthcare Advocate
I had the opportunity to help a family that needed placement quickly for their mother. Creekside made it very easy and the transition from home was seamless.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous
Assisted Living
December 30, 2022
5.0
That have a great concierge/reception.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ann E - Family/friend
Memory Care
December 29, 2022
5.0
[Name removed] and [name removed] have been helpful, informative and kind. They have provided assistance each step of the way and remain available to us. Cottage staff and activities director are great!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 135 reviews

Amenities
at The Waterford at Creekside

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Organic
  • Vegetarian
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • International Cuisine
  • Kosher
  • Restaurant Style Dining
  • Anytime Dining
  • Vegan
  • Room Service

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation

Common areas

  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • TV Lounge
  • Private Bath
  • Indoor Common Areas

Recreational areas

  • Golf Course or Putting Green
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Activities Off-site
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Day Trips and Outings
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Activities On-site
  • Karaoke
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Holiday Parties

Neighborhoods
around The Waterford at Creekside

See what the neighborhood has to offer and what’s nearby:
The Waterford at Creekside in google map

Frequently Asked Questions
about The Waterford at Creekside

The Waterford at Creekside offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Waterford at Creekside 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (850) 477-6400 to reach a resident at The Waterford at Creekside.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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