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Sunrise of Unionville

38 Swansea Road, Markham, ON L3R5K2

13 reviews
Add review
5 star
23%
4 star
38%
3 star
8%
2 star
23%
1 star
8%
See all reviews
9.1
Review score
10008 reviews
222 facilities
For more information about senior living options:
(866) 374-4058
Sunrise of Unionville
Sunrise of Unionville community exterior
55 Photos available
Sunrise of Unionville in google map
street view of Sunrise of Unionville

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Christine R
-
Family/friend
5.0
5 Stars for Sunrise of Unionville
My mother has lived at Sunrise of Unionville since the [date removed]. Our family is very happy with the care our mother has received from the day she arrived. As time has gone on Mom's care needs have increased and Sunrise of Unionville staff have always taken very good care of her. T

About the facility
Sunrise of Unionville

Sunrise of Unionville in Markham, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Sunrise of Unionville community exterior
Sunrise of Unionville

38 Swansea Road, Markham, ON L3R5K2

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Review score not available
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
61%
4 star
13%
3 star
0%
2 star
13%
1 star
13%
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
7.5
Review score
9 reviews
7.5
Review score
9 reviews
5 star
45%
4 star
33%
3 star
11%
2 star
0%
1 star
11%
Studio
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Studio
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Studio
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Studio
--
1 bedroom
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1 bedroom
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1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Sunrise of Unionville

13 reviews
5 star
23%
4 star
38%
3 star
8%
2 star
23%
1 star
8%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Sunrise of Unionville with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Unionville has 13 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.5
Friendliness
3.4
Care Services
3.3
Staff
5.0
Meals & Dining
5.0
Activities
3.3
Value for Cost
3.2
A Place for Mom has scored Sunrise of Unionville with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Unionville has 13 reviews with an average "overall experience" of 3.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
Christine R - Family/friend
Assisted Living
July 8, 2021
5.0
5 Stars for Sunrise of Unionville
My mother has lived at Sunrise of Unionville since the [date removed]. Our family is very happy with the care our mother has received from the day she arrived. As time has gone on Mom's care needs have increased and Sunrise of Unionville staff have always taken very good care of her. They provide regular communication through email, an app and if there is a concern or something they feel we need to know quickly they will pick up the phone and call. All the staff is friendly, and helpful. The staff makes the effort to know the names of all the residents and greet them by name when they see them. I would highly recommend Sunrise of Unionville.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Elizabeth Gail - Family/friend
Memory Care
November 19, 2018
4.0
Beautiful facility needs one small improvement.
My sister-in-law, for whom I have POA for personal care, needed assisted living services earlier this year. There was no such accommodation in Durham Region where she lived previously. Clearly, more of this level of care is needed for those who are not completely independent and yet not needing the services of a long term care facility. Sadly, the cost of care at Sunrise is prohibitive for many. I, myself, could not afford to live there. We recently held a family gathering in the Activity Room on the 2nd floor and the staff were very welcoming, gracious and accommodating in giving us the use of the room, providing and setting up tables and chairs, providing linens etc.. My sister-in-law has only one complaint - the quality of food served in the dining room is "uneven" at best. When visiting her, we ourselves have also experienced inconsistency in the quality of meals provided. Considering the cost of living there, this is disappointing. Otherwise, she is happy at Sunrise and is quite bonded with one particular caregiver. Sunrise provides good but high cost assisted living services for those who can afford it. We need more of this level of care at more affordable prices.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Bruce Sutherland - Family/friend
Memory Care
November 14, 2018
4.0
They took good care of my Mother until her passing
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
November 14, 2018
1.5
Overvalued for the level of care
The care and service at Sunrise of Unionville was disappointing. They were understaffed, the workers were very unhappy and it showed. Communication was very poor. If the emergency cord was pulled, no one came. The food and activities were okay. The maintenance was poor. The cost should have been 50% less than what was being charged. We paid expecting excellent care at a higher level of experience. The level of care did not warrant the cost. They definitely need better organization.
Cleanliness
1.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
1.5
RJ Dempster - Family/friend
Memory Care
December 11, 2017
0.5
I Do Not Recommend
While it is a very beautiful, and clean Retirement Home, and staff were friendly, it is understaffed. Same employees that bath/dress, and help seniors, also prepare for meals leaving them short handed at meal times. My father had more than 3 falls in a matter of weeks. We were told that he was sore as he pulled a muscle, and had been examined by the nurse. After several days of dads pain increasing we took him to hospital via private ambulance. The pulled muscle we were told he had turned out to be cracked ribs, and torn rotor cuff at the shoulder. Dad was being moved around, and pulled on the side of his injury for several days... DO NOT RECOMMEND for seniors that cannot take care of their own needs. Dad in a better place now that has the staff to meet his needs. He has had no falls or injury since leaving Sunrise.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
September 6, 2017
2.0
Small intimate community. Staff is very attentive and well engaged with residents. Good level of care and good exercise class. Community too small for my parents and insufficient ethnic mix. Food was average.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
July 13, 2017
3.5
Verified Review
Sunrise of Unionville
I am quite pleased with Sunrise although they keep asking me to get other things for Dad. First it was a toilet seat riser, then a new bed and now bibs for eating. He is quite comfortable there and now that he will be getting physiotherapy I think he will progress quite rapidly into walking again. To start with they were having him participate in singing and music, which are not his thing, but have adapted his program more to his interests.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3
Care Services
4
Activities
3
- Family Member - Family/friend
Memory Care
July 6, 2017
2.0
Verified Review
I would not recommend it
Our stay was short, and I got the feeling that this would not have worked out or been a good experience. It's a beautiful place, and most of the people are friendly, but within 3 weeks we were already having communication issues, especially with medications. The director is a very nice lady but I personally think she's too young and inexperienced. I have heard a couple of other people pulling their loved one out. It's expensive, there were belongings and tables missing. All in all I do not recommend them.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Sunrise of Unionville
July 10, 2017
We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
Family Member - Family/friend
Memory Care
June 9, 2017
5.0
A Very Good Place
He's very, very happy. He is doing wonderful. I love the facility I really do. I'm happy. It's very clean, and I never get complaints about the food, or anything like that. It really is very nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
B Elaine Saksons - Family/friend
Memory Care
November 11, 2016
3.5
Warm, caring supportive.
Found ourselves in the situation of having to place both parents in care. Sunrise offered to take them both and keep them together. The staff is very caring and go out of their way to accommodate their residents. They are very approachable and easy to reach. My parents are not adjusting well in spite of all that Sunrise has done to make it easier for them. Unfortunately, they are not in a position to return to their home. Sunrise staff are supportive to the family and understand the extreme stress we are all under.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
May 11, 2016
3.0
Good food, nice staff but very expensive
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
August 18, 2015
5.0
Verified Review
My mom is happy there
The food would get about a four. Sometimes I notice that the the light bulbs burn out in the rooms, and it takes a little while to get noticed. LED bulbs might be a good fix for that, and they are a money saver too. We liked the environment when we first went in. It was welcoming and warm, and I liked the location as well. My mom is happy there, which is the most important part.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
4.5
Anonymous - Toured community
Memory Care
September 4, 2014
4.0
Verified Review
Review of Sunrise of Unionville Alzheimer's / Memory Care in Markham, ON
Great place. Expensive. But on my list.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-13 out of 13 reviews

Amenities
at Sunrise of Unionville

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Anytime Dining
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Gluten-free
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Library
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Indoor Atrium
  • Outside Patio

Recreational areas

  • Billiards Lounge
  • Jacuzzi
  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Mandarin
  • Filipino
  • Chinese

Activities

  • Karaoke
  • Bible Study Group
  • Devotional Activities Offsite
  • Catholic Services
  • Other Religious Services
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Resident Band or Musicians
  • Walking Club
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Bridge Club
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Choir / Singing Club
  • Holiday Parties
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Activities On-site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Men's Club
  • Tai Chi
  • Stretching Classes
  • Protestant Services
  • Current Events Club
  • Live Musical Performances

Neighborhoods
around Sunrise of Unionville

See what the neighborhood has to offer and what’s nearby:
Sunrise of Unionville in google map

Frequently Asked Questions
about Sunrise of Unionville

Sunrise of Unionville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Call (905) 947-4566 to reach a resident at Sunrise of Unionville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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