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VERIFIED PARTNER

TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014

9.2
Review score
58 reviews
Add review
9.2
Review score
58 reviews
5 star
48%
4 star
34%
3 star
7%
2 star
2%
1 star
9%
See all reviews
8.3
Review score
6628 reviews
203 facilities
For pricing & availability:
(866) 374-4058
TerraBella Pheasant Ridge
TerraBella Pheasant Ridge
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Anonymous
-
Family/friend
4.0
Review for TerraBella Pheasant Ridge
The services are great, and they seem to be a good for the cost of the facility. I am disappointed that some treats and items go missing, but that's probably a problem at any facility.Terra Bella was the best facility we toured for the price, and their staff seemed caring, friendly, and p

About the facility
TerraBella Pheasant Ridge

Nestled in the picturesque forested lands of the Shenandoah Valley, Pheasant Ridge Senior Living Community provides assisted living and memory care in a serene atmosphere. Located in historic Roanoke, Virginia, this expansive, multi-story community features colonial-style design elements, elegant divided-pane windows, and distinctive red brick accents. With Roanoke being a major regional center, residents can access big-city resources while retaining the joys of semi-rural living.

Make the most of each day at Pheasant Ridge Senior Living Community. The compassionate caregivers provide discreet personal care support, including assistance with dressing, bathing, transferring, and medication management. Memory care residents receive personalized, person-centered care through the In the Moment program. The staff also offers the H20-To-Go and the Taste and Tell programs to help stimulate thirst and appetite in memory care residents.

At Pheasant Ridge Senior Living Community, residents can stay active by participating in the engaging activities designed to keep residents engaged. Seniors can relax with friends and family in the bright and well-maintained indoor common areas or treat themselves to some pampering in the on-site beauty salon and barbershop. Residents can also enjoy healthy meals made from fresh ingredients in the spacious dining room.

Learn more about Pheasant Ridge Senior Living Community by reaching...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for TerraBella Pheasant Ridge

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at TerraBella Pheasant Ridge

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Compare

TerraBella Pheasant Ridge
TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014

Woodland Hills Community outdoor common area
Woodland Hills Community

3365 Ogden Rd, Roanoke, VA 24018

Brookdale Roanoke patio
Brookdale Roanoke

1127 Persinger Road Southwest, Roanoke, VA 24015

Cardinal Senior Communities at Roanoke
Cardinal Senior Communities at Roanoke

3585 Brambleton Ave, Roanoke, VA 24018

9.2
Review score
58 reviews
9.2
Review score
58 reviews
5 star
48%
4 star
34%
3 star
7%
2 star
2%
1 star
9%
9.7
Review score
58 reviews
9.7
Review score
58 reviews
5 star
93%
4 star
3%
3 star
0%
2 star
2%
1 star
2%
9.6
Review score
29 reviews
9.6
Review score
29 reviews
5 star
67%
4 star
17%
3 star
3%
2 star
3%
1 star
10%
9.0
Review score
40 reviews
9.0
Review score
40 reviews
5 star
35%
4 star
39%
3 star
23%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for TerraBella Pheasant Ridge

9.2Review score58 reviews
9.2
Review score
58 reviews
5 star
48%
4 star
34%
3 star
7%
2 star
2%
1 star
9%
Discovery Management Group
8.3
Review score6628 reviews203 communities
Write a review
A Place for Mom has scored TerraBella Pheasant Ridge with 9.2 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, TerraBella Pheasant Ridge has 58 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
4.5
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored TerraBella Pheasant Ridge with 9.2 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, TerraBella Pheasant Ridge has 58 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Logo for Discovery Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 58 reviews
Anonymous - Family/friend
Assisted Living
February 14, 2024
4.0
Verified Review
Review for TerraBella Pheasant Ridge
The services are great, and they seem to be a good for the cost of the facility. I am disappointed that some treats and items go missing, but that's probably a problem at any facility.Terra Bella was the best facility we toured for the price, and their staff seemed caring, friendly, and professional. The areas were all bright and well maintained.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Value for Cost
5
David - Family/friend
Memory Care
December 1, 2023
5.0
Verified Review
Greatly satisfied!
TerraBella Pheasant Ridge was fantastic the whole time that my loved one was a resident there. The staff was fantastic and went out of their way to take care of my loved one. The pricing was some of the best in the valley and we checked everybody. The housekeeping was great. The move in and out process was very easy and we had no problems.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 6, 2023
3.0
Verified Review
Review for TerraBella Pheasant Ridge
Overall I've been disappointed. The care level is what I expected. However they don't follow through with phone calls or relaying info. As part of my father's daily care my mother is suppose to receive a call with a daily report. She rarely gets it. Some nurses have been a positive, some have literally laughed at my mom.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
3
Value for Cost
3
Anonymous - Toured community
Memory Care
August 4, 2023
1.0
Verified Review
Tour experience
We didn't like Terrabella Pheasant Ridge. The facility was very outdated and dirty. The staff was unfriendly. Their prices were high.
Anonymous - Family/friend
Memory Care
June 16, 2023
5.0
our families experience
We are very happy with TerraBella Pheasant Ridge. My mom is well taken care of and participating in common areas, which she didn't do beforehand. Every single staff member have been and continue to be very welcoming. Based on the experience we have had so far, we would recommend the community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jamie S - Industry reviewer
Assisted Living
May 9, 2023
5.0
Great people to care for your loved one
These people, to include the CNAs, Med-techs, director of nursing [name removed], administrator, and activities director [name removed] are AMAZING! They care for your loved ones and make sure they get the care they deserve
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Industry reviewer
Assisted Living
May 9, 2023
5.0
Activities
I am impressed with the activities at Terra Bella Assisted Living and Memory Care. They offer fun crafts, games, wine socials and community outings to restaurants and local merchants. They are always open to suggestions on new places to go! The staff is friendly and helpful. It's all about the fun!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Carol J
Assisted Living
May 8, 2023
5.0
Very nice and homey place!
My mother was there for approximately two years ! She did enjoy her time there. And there was always something to do. The activities were amazing! There was balloon volleyball, concerts, Bible study, BINGO was her favorite! They had games, puzzles along with wine and cheese tasting! Sunday Church services every week and some sing alongs! The staff was good to the residents and their families. The food was good and snacks were always available! You really could go wrong with them! My Mama was special to us and we made sure she was taken care of and well entertained!
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Lisa Ferguson - Family/friend
Assisted Living
May 6, 2023
5.0
Wonderful place for Mom to live. Love this community!!
My Mom loves living here at Terrabella Pheasant Ridge. The community here is warm and friendly. She receives Excellent care. The nursing staff is very efficient and caring. The community is always hoping with activities. The Celebration Director schedules the day full of games, crafts, music and other activities. The grounds are beautiful. I would recommend this place to all my family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Heather - Family/friend
Assisted Living
May 4, 2023
5.0
Love and Caring
When your loved one requires Assisted Living and/or Memory Care there is a difference in a company being fully staffed with employees vs. being staffed with employees who truly show they care and love the residents. That is the feeling you get when you engage with Pheasant Ridge. Ensuring quality of life is very important and it shines through. The activities program is one of the best I have seen and there is always events and activities to bring the residents together and give them excitement and joy during the day.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michael Rayl - Family/friend
Assisted Living
February 3, 2023
5.0
Wonderful facility and professional and caring staff
My mother has has been here for three years. We have been extremely satisfied with the care, professionalism, cleanliness, activities, individual attention and the staff that work so hard to be sure all residents are taken care of. If we need anything, they are very prompt and willing to work with us. We are so impressed and grateful for the care she is receiving.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Sharel Hagadone - Resident/client
Assisted Living
January 26, 2023
5.0
8 sibly's are happy with this place
Our father is in a wheelchair now. He gets good care. The staff has been very helpful, they answer all our questions so we are not kept in the dark. My father, who can be picky about his food, finds the food satisfying.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pam - Family/friend
Memory Care
December 24, 2022
1.0
Would not again if had a chance.
Use your own judgement but you will never know unless you are there long enough! Do a lot of work before you choose here. You must stay involved if your loved one needs any kind of special attention...
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
November 8, 2022
4.0
Verified Review
Happy with our choice
My loved one is in a safe environment, the food is good, and I just overall think it is a very nice place. The staff are all very patient with the residents. I like what I see when I go in as far as interaction between the staff and residents who are out. The activities are good, but I do think they need to improve on the encouragement and getting more people out of their rooms to go do those activities. If I had to do it all over again, I would still choose TerraBella Pheasant Ridge.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
November 2, 2022
3.0
Verified Review
Our families experience
[name removed] is a great director, it is a nice community but it needs some improvements
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
5
Value for Cost
3
anonymous - Family/friend
Assisted Living
June 7, 2022
4.0
Verified Review
Our experience so far
We chose this facility mainly due to the location. They did just get bought out and the new name is Terrabella.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
SN - Family/friend
Memory Care
March 16, 2022
4.0
Verified Review
A Good Place
They are very accommodating. The place is clean. The residents seem to enjoy themselves.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Response from TerraBella Pheasant Ridge
March 21, 2022
Thank you for taking the time to write this review!
Barbara Jones - Resident/client
Assisted Living
March 9, 2022
4.0
Look elsewhere
Many of the reviews on this website are written by paid staff members. I have written letters to both the local administrator and to headquarters in Vancouver, to include certified, and continue to receive no reply. I am sure this review, like my last will be quickly removed from this site. The organization does not live up to their contract. Do NOT believe anything they tell you. My mom was in memory care and they ruined her furniture, lost all her pants, jackets and the base to her TV ears. The contract states that upon death, there will be no charge after the room has been cleared. We were charged for almost an additional 2 weeks. Since we were paying $6380 per month, this is a significant amount. Most of the staff was caring and the activity director is outstanding.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3
anonymous - Toured community
Assisted Living
November 18, 2021
4.0
Verified Review
Our tour experience
Our family had an in person tour and we really enjoyed the sales person who gave us the tour they did a great job. However the units were smaller then what we wanted, the community is obviously older and we just did not see a lot of interaction with the residents.
Response from TerraBella Pheasant Ridge
November 18, 2021
Thank you for taking the time to give us your feedback!
Anonymous - Toured community
Assisted Living
October 14, 2021
5.0
Verified Review
My Review of Pheasant Ridge Senior Living Community
This was a good community, just too expensive for us.
Response from TerraBella Pheasant Ridge
October 18, 2021
Thank you for sharing your experience with us!
Viewing 1-20 out of 58 reviews

Amenities
at TerraBella Pheasant Ridge

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Organic
  • Restaurant Style Dining
  • Gluten-free
  • International Cuisine
  • Guest Meals
  • Meals Provided
  • Room Service
  • Vegan
  • Special Dining Programs
  • Anytime Dining
  • Professional Chef
  • Low / No Sodium
  • No Sugar

Room Amenities

  • Wheelchair Accessible Showers
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Central Fireplace
  • Library
  • Indoor Atrium
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Dances
  • Wii Bowling
  • Holiday Parties
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Visiting Rabbi
  • Community Service Programs
  • Activities On-site
  • Jewish Services
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Brain fitness / Dakim
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Catholic Services
  • Devotional Activities Offsite
  • Karaoke
  • Live Dance or Theater Performances
  • Gardening Club
  • Intergenerational Programs
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Visiting Chaplain or Priest
  • Activities Off-site

Neighborhoods
around TerraBella Pheasant Ridge

See what the neighborhood has to offer and what’s nearby:
TerraBella Pheasant Ridge in google map

Frequently Asked Questions
about TerraBella Pheasant Ridge

TerraBella Pheasant Ridge offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored TerraBella Pheasant Ridge 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 725-1120 to reach a resident at TerraBella Pheasant Ridge.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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