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Richfield Living

3737 West Main Street, Salem, VA 24153

11 reviews
Add review
5 star
46%
4 star
9%
3 star
27%
2 star
0%
1 star
18%
See all reviews
6.0
Review score
11192 reviews
19232 facilities
For more information about senior living options:
(866) 374-4058
Richfield Living
Richfield Living
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anonymous
-
Family/friend
5.0
Beautiful and peaceful community
Some activities they had were day trips, they would go out for breakfast or lunch. There is a calendar that has daily activities on it. You can order food at this community, but you can also make your own food. They have two different sizes for the one bedroom, they also have two bedroom a

About the facility
Richfield Living

Richfield Living in Salem, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Compare

Richfield Living
Richfield Living

3737 West Main Street, Salem, VA 24153

Woodland Hills Community outdoor common area
Woodland Hills Community

3365 Ogden Rd, Roanoke, VA 24018

Brookdale Roanoke patio
Brookdale Roanoke

1127 Persinger Road Southwest, Roanoke, VA 24015

TerraBella Pheasant Ridge
TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014

Review score not available
9.7
Review score
58 reviews
9.7
Review score
58 reviews
5 star
93%
4 star
3%
3 star
0%
2 star
2%
1 star
2%
9.6
Review score
29 reviews
9.6
Review score
29 reviews
5 star
67%
4 star
17%
3 star
3%
2 star
3%
1 star
10%
9.2
Review score
58 reviews
9.2
Review score
58 reviews
5 star
48%
4 star
34%
3 star
7%
2 star
2%
1 star
9%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Richfield Living

11 reviews
5 star
46%
4 star
9%
3 star
27%
2 star
0%
1 star
18%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Richfield Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Richfield Living has 11 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.8
Friendliness
3.5
Care Services
3.5
Staff
1.0
Meals & Dining
3.0
Activities
3.6
Value for Cost
3.8
A Place for Mom has scored Richfield Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Richfield Living has 11 reviews with an average "overall experience" of 3.5 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
Kimberly - Family/friend
Assisted Living
February 3, 2021
1.0
Go elsewhere
My mother was denied the right to receive phone calls because the poa asked for a passcode to be used to screen her calls. The poa did not have her best interest in mind. The "man in charge" failed to take care of this properly and promptly after multiple attempts. This continued to be an issue for 4 months. A family should never have to endure this kind of pain and frustration from what's supposed to be a home that trust is instilled upon. Shame on you Richfield! My mother passed away and many phone calls missed that she had no knowledge of while she was in her "right frame of mind".
Care Services
1
Staff
1
Meals & Dining
3
Activities
2
Friendliness
1
anonymous - Family/friend
Memory Care
August 28, 2020
5.0
Verified Review
Beautiful and peaceful community
Some activities they had were day trips, they would go out for breakfast or lunch. There is a calendar that has daily activities on it. You can order food at this community, but you can also make your own food. They have two different sizes for the one bedroom, they also have two bedroom apartments, cottages and studios This community is very beautiful, there is a garden, three lakes, walking trails and swings.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
April 30, 2018
4.0
This property just my be the match for my parents. Because residents only pay for the amenities they want, this property is more affordable for the long term. I was able to tour this property on Friday, April 27, 2018. The tour guide was wonderful and has been employed by this company for 20 some odd years. Many of the employees have been employed there for a long time. I hope to take my parents to see this property.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
June 8, 2017
3.0
Verified Review
Decent
We had a decent tour of this community.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
January 18, 2017
5.0
Verified Review
My mother's care
The care is outstanding for my mom and she is happy here. She just moved into the community. She is happy with the variety of the meals. We like the care from the staff who are very nice and helpful to her needs. We would recommend this community to other families. The is an outstanding value for great care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 2, 2016
0.5
Pretty but ugly underneath
Beware! Nursing admin staff has changed so much it is hard what to expect. They say they are their for their residents, but staff and have an alcohol fueled board of directors meeting on the property. Mom was so neglected and even found a used syringe in her room. Staff were so unhappy, it made it a very unhapy place.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
December 18, 2015
4.5
Residents love it. Staff Caring
My mom lived @Knollwood Independent Living Apartments on the Richfield campus for almost 10 years. She was happy there socializing with the residents. The the staff is friendly and care about the residents. At 91 she now needs a little more personal care and we were relieved when she suggested the move to The Oaks, their assisted living facility. Many of the residents from Independent Living have moved there so she sees familiar faces. It is a beautiful facility and campus. The food is good. The housekeepers, kitchen, maintenance, medical and administrative staff are so kind and patient with the residents. Many of the staff have been there for years. So many activities for the residents. I urge anyone considering such a facility to go visit and talk with the residents. They gather in the "chat room", a large parlor, mid morning and afternoon each day for fellowship or on the front porch weather permitting so it is easy to connect with them.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Toured community
Memory Care
September 27, 2014
3.0
Verified Review
Review of Richfield Living Alzheimer's / Memory Care in Salem, VA
Staff nice. Location in convenient. smile
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Memory Care
August 11, 2014
5.0
Verified Review
Skeptical Mom
I had discussed an independent retirement community with mom for three years. I hated to see her stuck in her home everyday, with no one around to talk with and do things with, since I work full time. When I finally talked her into looking, we found Richfield. She was very skeptical about any retirement community. I think all she could think of was a nursing home. Within one minute of walking in the door of the Knollwood Apartment building, I knew we had found the perfect place for mom. Everything from the cleanliness & design of the apartment to the staff and the residents were above all expectations. The residents of Knollwood were amazing! They sat and talked with mom for quite some time, letting her know how they felt about living there. When mom and I left from our initial tour and got in the car, she asked me how soon she could move in!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
April 26, 2014
4.5
Verified Review
My aunt found lots of people she knew...
My aunt found lots of people she knew and could relate to. The staff has been very caring in helping her to adjust.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Toured community
Memory Care
January 16, 2014
3.0
Verified Review
We visited the Joseph ...
We visited the Joseph C. Thomas Center today, Jan. 16th. It is the memory care facility associated with Richfield Living. Our tour guide, Renee, did a good job with the tour and providing information. However, due to the overall size of the facility and the distance from our home I don't believe this will be on our final list of choices.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-11 out of 11 reviews

Amenities
at Richfield Living

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Recreational areas

  • Swimming Pool

Services

  • Beautician

Languages spoken

  • English

Activities

  • Activities On-site
  • Devotional Activities Offsite
  • Activities Off-site
  • Devotional Activities On-Site

Neighborhoods
around Richfield Living

See what the neighborhood has to offer and what’s nearby:
Richfield Living in google map

Frequently Asked Questions
about Richfield Living

Richfield Living offers Studio and Semi-Private. Learn more.

Call (540) 380-6511 to reach a resident at Richfield Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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