About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
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VERIFIED PARTNER

Pavilion at Great Hills

11819 Pavilion Blvd, Austin, TX 78759

7.1
Review score
62 reviews
Add review
7.1
Review score
62 reviews
5 star
42%
4 star
34%
3 star
15%
2 star
3%
1 star
6%
See all reviews
7.6
Review score
849 reviews
30 facilities
For pricing & availability:
(866) 374-4058
Pavilion at Great Hills
Pavilion at Great Hills in-unit ktichen
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anonymous
-
Family/friend
5.0
Highly recommended
We chose Pavilion at Great Hills because of the cleanliness of the facility, we were very price driven so the value for the money, and the friendliness of all of the staff we interacted with. The room sizes are average to others that we looked into. I was surprised at how good the food is

About the facility
Pavilion at Great Hills

The Pavilion at Great Hills Assisted Living & Memory Care community has a little something for everyone. Located in beautiful North Austin hill country, we are near three major hospitals, numerous shopping centers including two miles from the Arboretum, theaters, museums, great restaurants, and Lake Travis. Inside our community, you'll find spacious common areas with several beautiful living areas with stone fireplaces, a chapel, a billiards room, a spa room, salon, exercise room, arts and crafts room, theater area with large curved TV, library, private dining room, and large main dining room. Residents also enjoy walking through our two landscaped courtyards in assisted living or our secure courtyard in memory care. We offer anytime, restaurant-style dining, Resident Council, Food Committee, as well as a full schedule of planned activities, and many special interest resident group opportunities.

Our Assisted Living and Memory Care residents and residents' families rest easy knowing we have 24 hour care staff 7 days a week and nursing 7 days a week during normal business hours with nurses on call 24/7. Prior to moving in we speak with you and your physician to find just the right level of assistance that will allow you to enjoy...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Pavilion at Great Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Pavilion at Great Hills

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Pavilion at Great Hills in-unit ktichen
Pavilion at Great Hills

11819 Pavilion Blvd, Austin, TX 78759

Brookdale North Austin community exterior
Brookdale North Austin

5310 Duval Road, Austin, TX 78727

Brookdale Westlake Hills
Brookdale Westlake Hills

1034 Liberty Park Drive, Austin, TX 78746

Parsons House Austin
Parsons House Austin

1130 Camino La Costa, Austin, TX 78752

7.1
Review score
62 reviews
7.1
Review score
62 reviews
5 star
42%
4 star
34%
3 star
15%
2 star
3%
1 star
6%
9.9
Review score
100 reviews
9.9
Review score
100 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
9.7
Review score
42 reviews
9.7
Review score
42 reviews
5 star
71%
4 star
12%
3 star
7%
2 star
0%
1 star
10%
9.6
Review score
66 reviews
9.6
Review score
66 reviews
5 star
57%
4 star
36%
3 star
5%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Pavilion at Great Hills

7.1Review score62 reviews
7.1
Review score
62 reviews
5 star
42%
4 star
34%
3 star
15%
2 star
3%
1 star
6%
AgeWell Solvere
7.6
Review score849 reviews30 communities
Write a review
A Place for Mom has scored Pavilion at Great Hills with 7.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Pavilion at Great Hills has 62 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
3.8
Staff
4.2
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Pavilion at Great Hills with 7.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Pavilion at Great Hills has 62 reviews with an average "overall experience" of 4 out of 5.
Parent company
AgeWell Solvere
7.6
Review score849 reviews30 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 62 reviews
Tonya E - Family/friend
Memory Care
March 14, 2023
2.0
Cannot Recommend
We recently moved my mother from The Pavilion. On the day we moved her out, we discovered 3 pair of her pants (new within the past 8 months) were missing. The director for the Pavilion said they would look, then told me they would reimburse (I have the receipts.), then told me since Mom no longer had an account they would figure out how to reimburse, and then I was told they could not reimburse because the receipts were from 2022. During the 17 months my mother was in Valeo (Memory Care), they went through 4 directors and were understaffed the entire time at their own admission. Their circumstances should never be an excuse for poor care, poor maintenance (leaking HVAC unit in more than one room) and poor resident support. I would never recommend The Pavilion under this current ownership and leadership. We are glad that we have learned there are better alternatives and fortunately have found a facility that is well managed, has caring staff, and low turnover.
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
1
Value for Cost
3
anonymous - Family/friend
Memory Care
December 7, 2022
3.0
Verified Review
Our families experience
The reason the overall experience received 3 stars is they are not trained to handle difficult residents. They have exercise videos for hours in the mornings and very occasional activities. It is a good value is they still have the lifetime rate.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
1
Value for Cost
5
Response from Pavilion at Great Hills
December 21, 2022
Hello, thank you for your review. We are very sorry to hear of your experience in our community and would love the opportunity to discuss this further by contacting the Executive Director at (512) 249-0500. We pride ourselves on providing excellent care, including personal care services and medication management.
Susan J - Toured community
Memory Care
September 12, 2022
5.0
Verified Review
Tour of Pavilion at Great Hills
We toured Pavilion at Great Hills; it was a 3 story community that was really nice. It likely would have been too big for my husbands comfort, as there were too many people. We chose another community because Pavilion's price was out of my range.
anonymous - Family/friend
Assisted Living
July 6, 2022
3.0
Verified Review
I would recommend
Only thing we do not like - which could be more so the industry but our loved one was approved to move in there and after a medical examination that was performed by Pavillon and within the first few weeks we were told our loved one may have to move because they required more care - we found that to be very frustrating after all the work and money we had spent getting our loved one moved in
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Value for Cost
3
anonymous - Family/friend
Assisted Living
April 14, 2022
5.0
Verified Review
Highly recommended
We chose Pavilion at Great Hills because of the cleanliness of the facility, we were very price driven so the value for the money, and the friendliness of all of the staff we interacted with. The room sizes are average to others that we looked into. I was surprised at how good the food is here, they are chef prepared meals. I would absolutely recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
April 4, 2022
5.0
Verified Review
Would Recommend
They were able to work within the price point that our family needed. I think my loved one is well taken care of. I text with the staff in both in administration and nursing staff and they are quick to respond.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
5
I K - Toured community
Assisted Living
March 17, 2022
5.0
Verified Review
My tour review
This community was nice and beautiful. The sales representative was energetic and friendly but the unit was small and not the size of what we needed for my loved one. I also felt like the care was spread thin and did not feel comfortable leaving my loved one here because I didn't feel like he would get the care he needed. Everyone just seemed stretched too thin.
Mike - Family/friend
Assisted Living
July 6, 2021
5.0
Verified Review
my review of Pavilion at Great Hills
The staff was very friendly, helpful, and compassionate. The food was amazing and the community was very neat and clean. I felt like the community also offered great value and I would recommend this community to others.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 13, 2021
4.0
Verified Review
Safe and Secure and Meet Our Loved One's Needs
The staff are hard to reach to check on our loved one. It took a while for us to set up payment the way we wanted to pay. When we visited recently it was hard to find the management team. The food is really good. There is a full activity calendar for the residents to take advantage of.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Toured community
Assisted Living
April 19, 2021
5.0
Verified Review
my review of Pavilion at Great Hills
We toured this community and it was great. The staff was very nice and the community is in a great location. There were no private rooms available at that time so it just didn't fit our needs
Carl R. McQueary - Family/friend
Memory Care
December 10, 2019
5.0
We Love the Pavillion
This has been a very good experience. The Pavillion has more than met our needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pavilion at Great Hills
December 11, 2019
Thank you Carl! We are so glad you have had such a great experience here. We so value you as a part of our community!
anonymous - Family/friend
Memory Care
May 7, 2019
4.0
Only one major issue so far.
The Pavilion at Great Hills in Austin, TX is a very clean, pleasant facility with friendly workers and a fairly responsive senior staff. Some of the problems my family has had with the facility can partly be attributed to my mother's dementia and her inability to keep track of any items or remember what is scheduled, etc. So, we have had just one major issue in the three months she has lived there. We had a problem with her medication administration when the medication aide placed her medicine in her apartment for her to take on her own instead of staying and watching her take the medicine, for which we were paying an additional $450.00 per month. We never could find out how long this had been occurring - over one week for sure and maybe almost two weeks - and only discovered this when my sister and I started finding little medication cups with pills in them squirreled away in my mother's dresser drawers and under couch cushions. It took two emails and a personal visit from my sister to the Executive Director to resolve this; find out what was going on, what they were doing about it and have our $450.00 refunded. We were finally informed that the medication aide had been dismissed. Luckily my mother has no life-threatening illness, although she is taking psychotropic medication which should not be missed. I don't know if other residents were having the same issues. My sister and I have realized that we have to lower our expectations, because in such a large facility with so many staff and residents it seems impossible for everything to work well all of the time. We do not have the will, heart or stamina to move my mother again, so are just hoping this was an aberration and all will go smoothly in the future.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4
Care Services
2.5
Activities
2.5
anonymous - Toured community
Memory Care
February 7, 2019
4.0
Lovely facility and staff. [Name removed] is wonderful and all the people there have been so helpful and friendly... We are impressed with all the programs they offer and the rooms and courtyards too.The food and dining area are very good with lots of selection and high quality nutrition. It is a place we are considering for my Dad. We are now looking at their Memory Care too.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Gilbert Cantu Jr - Family/friend
Memory Care
November 11, 2018
5.0
Verified Review
Great Place for Mom
Exceeded my expectations! Staff goes above and beyond. Facility is always very clean. Staff is very friendly and helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pavilion at Great Hills
November 15, 2018
Hi Gilbert! We are so glad that you had a great experience with our staff. We are all a family here at Pavilion at Great Hills! We will make sure to pass on your kind words.
anonymous - Toured community
Memory Care
June 26, 2018
5.0
Nice facility. Very engaging staff. More expensive than I originally anticipated. Definitely to stay on the options list.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 19, 2017
3.0
Verified Review
Not The One For My Mom, But Tour Was Nice
I had a pleasant tour of this community. I toured it for my mother, and her needs. Everyone was kind, and helpful to my family, and I. The community looked nice, and clean from what I saw. The staff we met answered, and the experience went well. It was not the one for my mother, but we had a good tour of this facility.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Pavilion at Great Hills
January 8, 2018
Thank you for sharing your experience with us. We appreciate your feedback and we're so pleased that you visited our community!
anonymous - Family/friend
Memory Care
September 14, 2017
4.0
Verified Review
Wonderful Community
Mom loves living here she is so happy and content. She is content with her room it suits her very well. She has already made some friends she thinks all the residents are so happy and friendly. Mom thinks the world of the staff and so don't we. They are so kind and compassionate very attentive. I believe mom loves the food she gets very excited when they serve cinnamon rolls. This has been such a positive experience and I'm thrilled everything is working out. We would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Pavilion at Great Hills
January 8, 2018
Thank you for taking the time to share your experience. We appreciate your feedback and we're so pleased that your mom is enjoying her home (and the exceptional cinnamon rolls!) here at Pavilion at Great Hills!
anonymous - Family/friend
Memory Care
August 7, 2017
3.5
Verified Review
Rough Start At First, But Things Have Gotten Better Now
It is still a work in progress for my mother with her move to this community. We did a rough start at first. The lady that was in charge of the aids, and the medication management was on vacation. Since she has returned everything is working out well now. They have a good staff, and they have been helpful when needed. Also kind when I come to visit. The community is well-kept, they do a good job with the cleanliness. They offer good activities and provide nice meals. The verdict is still out on if I would recommend this community, but everything is moving in the right direction now.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Response from Pavilion at Great Hills
August 30, 2017
Thank you for sharing your experience; we appreciate your feedback! Our goal is to provide a five-star experience for you and your mother, so if there are specific areas of improvement that you feel would help us to achieve that goal, please don’t hesitate to reach out to our Executive Director with any additional input. We look forward to hearing from you.
anonymous - Family/friend
Memory Care
July 26, 2017
5.0
Verified Review
A good stay
This is a smaller community and it was perfect for my husbands respite stay. The staff were wonderful with his care and I had good communication with them. They do offer a lot of activities and trips out. They have a small exercise room and a piano the residents can play. We will be using this community again and I would recommend it for a respite stay.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pavilion at Great Hills
August 8, 2017
Thank you so much for sharing your experience at Pavilion at Great Hills. We appreciate your feedback and we're so pleased that your husband's respite stay was pleasant!
anonymous - Toured community
Memory Care
July 25, 2017
4.0
Verified Review
Nice People!!
I had recently talked to this community about a possible living arrangement for my mother at this community. The staff where very helpful and made sure to answer any questions I had for them in detail. He was very kind with his words and knowledgeable in all of the information he offered. It was just not the right location for my mom in the end decision but I was thankful for there help
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Pavilion at Great Hills
August 30, 2017
Thank you so much for your review! We're delighted that you enjoyed your visit with us! While we're disappointed that we weren't the best fit for your mother, we're so pleased that we could help provide information that was helpful in your search.
Viewing 1-20 out of 62 reviews

Amenities
at Pavilion at Great Hills

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • International Cuisine
  • Gluten-free
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Room Service
  • Special Dining Programs
  • Professional Chef
  • Kosher
  • Anytime Dining
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • Library
  • Main Street Shops
  • Beauty Salon
  • Outdoor Common Areas
  • Indoor Atrium
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Art Classes
  • Reminiscence Programs
  • Birthday Parties
  • Trivia Games
  • Holiday Parties
  • Wii Bowling
  • Wine Tasting
  • Devotional Activities On-Site
  • Activities On-site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Visiting Rabbi
  • Cooking Classes
  • Tai Chi
  • Stretching Classes
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Live Musical Performances
  • Light Therapy Programs
  • Karaoke
  • Catholic Services
  • Other Religious Services
  • Live Dance or Theater Performances
  • Gardening Club
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Dances
  • Activities Off-site

Neighborhoods
around Pavilion at Great Hills

See what the neighborhood has to offer and what’s nearby:
Pavilion at Great Hills in google map

Frequently Asked Questions
about Pavilion at Great Hills

Pavilion at Great Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Pavilion at Great Hills 7.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (512) 249-0500 to reach a resident at Pavilion at Great Hills.

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0%
1 star
34%
Studio, 1bd, 2bd, Semi-Private
The perfect senior living choice for those who desire the conveniences of supportive care and enjoy the perks of upscale independent living: The Reserve at Lake Austin will be a rare jewel in the Texas Hill Country. Top-shelf amenities, abundant outdoor spaces, exceptional local cuisine, and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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