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Family Touch

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2345 E. Leonora St., Mesa, AZ 85213

9.5
Review score
16 reviews
Add review
9.5
Review score
16 reviews
5 star
50%
4 star
44%
3 star
6%
2 star
0%
1 star
0%
See all reviews
6.0
Review score
11167 reviews
19193 facilities
For more information about senior living options:
(866) 374-4058
Family Touch
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Kim
-
Family/friend
5.0
Review for Family Touch
I would say it is a great place for someone that needs care. The reason I picked this facility was the overall appearance, the general friendliness of staff and the location, close to where I live.

About the facility
Family Touch

Family Touch is a residential care home that is in the upscale residential neighborhood of Mesa, Arizona. This senior care home provides residents a safe environment that is also attractive. Family Touch care home is in a quiet residential neighborhood that allows residents the opportunity to live with seniors with similar lifestyles. The residence is staffed with certified caregivers and licensed managers. Family Touch offers a serene environment with total privacy and care. The care home is fully furnished and equipped with plenty of on-site amenities.

Family Touch residential care home's staff is experienced and dedicated to make sure that the seniors live comfortably. They work during the day as well as at night to provide 24 hours a day care. The staff works tirelessly to promote respect, dignity, and love for everyone in the residence.

Residents receive social amenities and other personal care services. Some of the services include assistance with activities of daily living, like bathing, grooming, and dressing, laundry, and housekeeping. Caregivers provide three meals a day for residents while taking into account their nutritional needs and allergies.

The senior care home also ensures there is social interaction to maintain self-worth and identity. There are organized exercises and planned activities...

Read more

Senior living options offered

Residential Care Home

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Amenities
at Family Touch

Healthcare Services

  • Non-Ambulatory Care
  • Medication Management
  • High Acuity Care
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Community Amenities

Languages spoken

  • English
  • Spanish
  • French

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Family Touch
Family Touch

2345 E. Leonora St., Mesa, AZ 85213

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Winston Park Assisted Living
Winston Park Assisted Living

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9.5
Review score
16 reviews
9.5
Review score
16 reviews
5 star
50%
4 star
44%
3 star
6%
2 star
0%
1 star
0%
9.8
Review score
5 reviews
9.8
Review score
5 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
3 reviews
9.0
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
6 reviews
8.5
Review score
6 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
Studio
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Studio
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Studio
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Studio
--
1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
--
2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Residential Care Home

Care types offered

1

Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Residential Care Home

Reviews

for Family Touch

9.5Review score16 reviews
9.5
Review score
16 reviews
5 star
50%
4 star
44%
3 star
6%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Family Touch with 9.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Family Touch has 16 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.7
Friendliness
4.6
Care Services
4.4
Staff
4.7
Meals & Dining
4.4
Activities
3.1
Value for Cost
4.6
A Place for Mom has scored Family Touch with 9.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Family Touch has 16 reviews with an average "overall experience" of 4.4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Kim - Family/friend
Residential Care Home
December 6, 2023
5.0
Verified Review
Review for Family Touch
I would say it is a great place for someone that needs care. The reason I picked this facility was the overall appearance, the general friendliness of staff and the location, close to where I live.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Jana G - Resident/client
Residential Care Home
March 18, 2023
5.0
Great experience!
My mother suffered with Alzheimer’s and we moved her in during the pandemic [date removed]. We could only have door visits but it was very clear to us that my mother was happy as she was always hugging [name removed]. My mother was physically very fit and could be quite challenging but the staff was great with her. I loved that I could communicate with [name removed] at any given time and especially liked that there was a low staff turnover.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
DB - Family/friend
Residential Care Home
July 7, 2022
4.0
Verified Review
Would Recommend
The staff is very caring, and the home is bright and clean.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
2
Value for Cost
5
anonymous - Family/friend
Residential Care Home
May 13, 2022
5.0
Verified Review
We would recommend
Overall we have had a good experience with the Family Touch community, the cleanliness of the place is good. When it came to the meals and dining service our loved one said everything was great. The activities were somewhat limited but they did their best for our loved one
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
K S - Family/friend
Residential Care Home
April 6, 2022
4.0
Verified Review
Everyone Worked Hard to Work Through the Transition
Everybody was very sincere, hardworking, and thoughtful of the residents they are caring for. The staff are good to work with and they are quick to respond to questions or concerns. There are nine bedrooms, and some rooms may have double occupancy. I believe there are 4 staff available to assist the residents. The community is very clean and nice. The food was very good and at making an effort to accommodate the resident's requests. They kept busy making the food for the residents as well.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
5
Bill H - Family/friend
Residential Care Home
March 1, 2022
5.0
Verified Review
delighted
I am delighted with Family Touch. my loved one looks cheerful and well cared for; his hygiene and appearance has been upkept. [name removed] and [name removed] have done a great job with care services and have helped to reduce some health concerns. he seems to be receiving the attention and care he needs, they seem to be working with him. Family Touch is very accommodating during visits, they are willing to allow residents to go on outings with their families. this community was the best option out of the others we toured.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Residential Care Home
June 28, 2021
4.0
Verified Review
Nice homey atmopshere
We chose Family Touch at the time because it has the most lovely outdoor environment with beautiful flowers, trees, and wonderful large covered porch areas. It is a very warm environment and I thought that would be the best fit for my sister. The great room and kitchen area is a nice gathering area if the residents want to socialize. she did not enjoy the food, there is not a lot of variety on the menu. I would recommend to someone who is not a picky eater.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
2
Meals & Dining
3
Value for Cost
4
Charlotte B - Family/friend
Residential Care Home
May 21, 2021
4.0
Verified Review
Homey environment
We chose Family Touch because of the environment. it is very homey and friendly and we thought it would be a good fit for our loved one. They are very good with communication to families. It is well decorated and does not have a group home feeling that so many others have, it's just a very inviting atmosphere. I would highly recommend them.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Value for Cost
5
Jana G - Family/friend
Residential Care Home
March 29, 2021
5.0
Verified Review
Happy that my mother is happy
We chose Family Touch because when my daughter toured the facility she got a good feeling. It was clean, in a good location, and she was able to take her pet which helped her with the transition. They have been very open with communication all the time. Overall we are very happy with them and would highly recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Residential Care Home
February 23, 2021
5.0
Verified Review
My Review of Family Touch
The community is clean. I would suggest this community to others. Most of the staff were okay, but sometimes we had problems.
anonymous - Toured community
Residential Care Home
May 31, 2019
4.0
The owner was very kind, the house was nice and clean. The all female staff were nice. This house sets up a plan for each resident.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Residential Care Home
October 10, 2016
3.0
Verified Review
Additional care for mom
I was not happy with this community. I don't feel that they can handle the needs of my mom. The staff did not have activities for participation. It was a clean environment , but a few things needed some attention. I feel families might look into finding a community to fit all there needs.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
1
Ann Schweers - Family/friend
Residential Care Home
September 7, 2015
5.0
Verified Review
Tina and Family Touch were life savers!
My 97 year old mother was living with us when my husband went into the hospital on an emergency basis. I needed to be there with him for the next week. I called Family Touch and explained the situation and between Tina and the folks at Hospice of the Valley my kids were able to get mother moved in the next day and Tina took over from there. My husband ended up dying and it was such a comfort to know mother was being well cared for through it all. I find Family Touch clean and bright, her bedroom beautiful, flowers everywhere and a wonderful large screen TV that mother can now actually see. She says the food is good and the staff seem very friendly and caring. I had visited a couple of other places before I found Family Touch and they were dark and cold looking with very few decorations, pictures or flowers. There was just no comparison. Plus, this has a large back porch overlooking their yard that should be wonderful when it gets a bit cooler. I recommend this home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Family/friend
Residential Care Home
May 14, 2015
4.0
Verified Review
Tina and Helen were very caring and welcoming when mother needed their services.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4
Care Services
4.5
Activities
2.5
Ernie's daughter - Family/friend
Residential Care Home
April 13, 2014
4.5
Verified Review
Very good food. Loving, caring staff...
Very good food. Loving, caring staff with plenty of one-on-one time with your loved one. Provides furniture or you can bring your own. Tina really went out of her way to make my dad feel at home and ease to life in his new home. For instance, she drove to Village Inn to get his favorite breakfast. And stocking up on Wendy's chili because that's all he wanted for lunch.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Happy Daughter - Family/friend
Residential Care Home
October 28, 2013
4.0
Verified Review
I'm Pleased with Family Touch
I haven't been there since they've gotten a new helper but based on what my mother has said and how wonderful Tina has been I would give them a high rating. The only place they could improve is the activities for the people. It would be nice to have things for my mother to do. Other than that everything is good. I'm pleased.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
1
Viewing 1-16 out of 16 reviews

Neighborhoods
around Family Touch

See what the neighborhood has to offer and what’s nearby:
Family Touch in google map

Frequently Asked Questions
about Family Touch

Family Touch offers Private and Semi-Private. Learn more.

A Place for Mom has scored Family Touch 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (480) 964-5315 to reach a resident at Family Touch.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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