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VERIFIED PARTNER

Brookdale Williamsville

6076 Main Street, Williamsville, NY 14221

9.5
Review score
23 reviews
Add review
9.5
Review score
23 reviews
5 star
57%
4 star
22%
3 star
17%
2 star
4%
1 star
0%
See all reviews
8.7
Review score
26452 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Williamsville
Brookdale Williamsville
88 Photos available
22 Floor plans available
Brookdale Williamsville in google map

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Anonymous
-
Family/friend
4.0
I would recommend Brookdale
I'd say my biggest complaint would be the lack of communication. The front staff has been great. Some of the nurses and aids that work with residents can be difficult to deal with or just generally unfriendly. My mom does not like to shower and they tend to let her go longer than they shou

About the facility
Brookdale Williamsville

Home is where you feel comfort, safety, and familiarity. At Brookdale Williamsville, we’ve designed our community to bring cozy, comfortable spaces to those seeking memory care services. If you and your family are looking for a community offering a person-centered approach to memory care, then Brookdale Williamsville may be the place for you. Our community offers the Clare Bridge specialized memory care programming one dealing with Alzheimer’s or dementia-related memory loss.

Our person-centered approach helps to meet the unique needs of each resident. The Clare Bridge Solace program offers an extra level of programming for those with advanced stages of dementia, working to engage the senses and provide comfort.

Whichever path chosen, you’ll find purposeful programs that offer customized care plans for your family members. Along with specialized memory care programming, you’ll have peace of mind knowing that our staff is available 24 hours a day, seven days a week to be alerted to any emergency.

Community Services and Amenities

The Clare Bridge program’s goal is to provide residents with a gentle structure of six planned programs per day that help maintain abilities and encourage use of current skills. Residents enjoy physical fitness and movement classes through the B-Fit...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Williamsville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale Williamsville

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Compare

Brookdale Williamsville
Brookdale Williamsville

6076 Main Street, Williamsville, NY 14221

The Amberleigh
The Amberleigh

2330 Maple Road, Williamsville, NY 14221

Brookdale Kenmore
Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

Elderwood Village at Bassett Park
Elderwood Village at Bassett Park

245 Bassett Rd, Williamsville, NY 14221

9.5
Review score
23 reviews
9.5
Review score
23 reviews
5 star
57%
4 star
22%
3 star
17%
2 star
4%
1 star
0%
9.5
Review score
146 reviews
9.5
Review score
146 reviews
5 star
58%
4 star
25%
3 star
4%
2 star
3%
1 star
10%
9.4
Review score
52 reviews
9.4
Review score
52 reviews
5 star
38%
4 star
31%
3 star
23%
2 star
4%
1 star
4%
8.4
Review score
72 reviews
8.4
Review score
72 reviews
5 star
38%
4 star
38%
3 star
18%
2 star
6%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for Brookdale Williamsville

9.5Review score23 reviews
9.5
Review score
23 reviews
5 star
57%
4 star
22%
3 star
17%
2 star
4%
1 star
0%
Brookdale
8.6
Review score26435 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Williamsville with 9.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Williamsville has 23 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.4
Staff
4.6
Meals & Dining
4.7
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Brookdale Williamsville with 9.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Williamsville has 23 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Brookdale
8.6
Review score26435 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Anonymous - Family/friend
Memory Care
October 27, 2023
4.0
Verified Review
I would recommend Brookdale
I'd say my biggest complaint would be the lack of communication. The front staff has been great. Some of the nurses and aids that work with residents can be difficult to deal with or just generally unfriendly. My mom does not like to shower and they tend to let her go longer than they should without a shower. I expected more because the cost was pretty high
Cleanliness
5
Friendliness
3
Care Services
4
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
4
Patti Hanes - Family/friend
Memory Care
February 3, 2023
5.0
Very happy with our choice
When looking for a place for my father-in-law, we were overwhelmed with the decisions that we had to make. When we took a virtual tour of Brookdale Williamsville, we were impressed with everything we heard but more important, we were impressed with the sales and marketing manager, she made us feel very comfortable. She answered every question we had, without referring us to other people. Every time I call there with a question, whoever answers the phone, has the answer, without putting us on hold. I'm so impressed with the closeness of the staff, and that I don't have to chase people down for answers. And the most important part...they take good care of dad, and he's happy there! They make you feel like family.....
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Darlene - Family/friend
Memory Care
January 10, 2023
5.0
Verified Review
Happy with our choice
The nursing staff is very good. They seem to know if they need to call the hospital or if they can handle it themselves. The activity list is very good, but they don't always do the ones that are on the list. (0% of the time they do, but not all the time. Mom absolutely loves the food served. They make them right there in the facility. I would highly recommend Brookdale Williamsville, this is 100x better than where she was at previously.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Joe W - Family/friend
Memory Care
November 23, 2022
4.0
Verified Review
Mom's new home
This facility is very good. It's a smaller facility, which is a better fit for mom. They've been very welcoming here. My mom can be a challenging person in general, but they care for her well. They even find humor in it and find a way to make her laugh. Mom is picky, but the food is good quality. They have activities going on all the time, she just chooses not to participate. They do housekeeping maybe weekly, but I do notice that often her room isn't super clean. It's average, but I notice crumbs and other little messes. Communication with the family is a bit lacking, but it's gotten better. They just got a new Executive Director, so I know she's still settling in. I haven't had the pleasure of meeting her yet. Mom has been here a little over three months and I just got a letter about a rate increase. I know from touring other places during our search that there are places that cost less. So we'll have to see how that goes. I will say, they do give mom a lot of attention here. There are a few aides that even go out of their way for her. I think I would recommend them to friends and family.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
3
anonymous - Family/friend
Memory Care
October 17, 2022
4.0
Verified Review
An engaging staff
We chose Brookdale Williamsville because they came recommended and when we went to visit it seemed like a nice place. When we walked in it was very clean and the staff were very friendly. The facility itself is well laid out. The staff seem to be really engaging with the residents. I would recommend them to other families.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Activities
5
Value for Cost
3
Michele - Family/friend
Memory Care
October 11, 2022
4.0
Verified Review
Would Recommend
Right now I'm only disappointed in their activities. They have a calendar of activities, but I never see them happening during the posted time - other than when they bring in outside musicians, but that only happens three times a month. The staff are pretty good, although it's unclear to me what each person's credentials are. But they all seem friendly and willing to help.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Memory Care
September 2, 2022
5.0
Verified Review
caring staff
The staff members have been really nice to work with and we are very happy with the care our loved one has been receiving. Based on our experience so far with Brookdale Williamsville we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
August 17, 2022
5.0
Verified Review
Brookdale Williamsville review
The staff are very responsive and seem to be doing a good job with our loved one
Susan - Family/friend
Memory Care
July 25, 2022
5.0
Verified Review
Excellent
All very nice. All needs were met. The staff is friendly, and answered calls quickly. My loved one, never complained about anything. She enjoyed the activities, especially singing. They were expensive but the value was very good. I highly reccomend this place. We were able to visit, and take her out to lunch. Overall, my loved on was extremely comfortable, and she said, " If I ever have to go back, I want to go there."
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bonnie - Family/friend
Memory Care
May 5, 2022
5.0
Verified Review
Impressed
I am very impressed with Brookdale Williamsville. The cleanliness, friendliness, food, and the layout are all amazing features of the community. I would recommend the community to others for their loved ones. The staff are good to work with if I have questions or concerns about my loved one. They are very attentive and go out of their way to have things run smoothly for my loved one and the family. The staff are good at making sure my loved one is ready for when I need to pick them up for a doctor's appointment. The food is good for my loved one. I have been very impressed with what I have seen for options for meals. They even provide snacks for the residents three times a day. Medication management and reminders are a couple of the care types that the community is able to provide for my loved one. The apartment, laundry, changing of linens, housekeeping, utilities, all the meals, and activities is all included in the monthly fee.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lucy C - Family/friend
Memory Care
April 14, 2022
5.0
Verified Review
Caring Community for Your Loved One
This is a top notch community that really cares about the residents. They provide a safe and comfortable environment. They seem to take care of their residents well. The staff is great to work with and I can always reach someone to answer or address my questions or concerns. Cooking, exercise, discussion groups, and more for activities for the residents to choose from. The community is secure and the residents are able to walk the hallways, they can sit in common areas, or even go to the courtyard to enjoy the sun.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
David - Family/friend
Memory Care
April 6, 2022
5.0
Verified Review
Very Happy
Everybody is very helpful. The place is very clean. They get residents involved in activities and group meetings where they discuss things. My father loves it there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Barbara - Family/friend
Memory Care
February 15, 2022
5.0
Verified Review
Would Highly Recommend
My loved one had a short stay at Brookdale Williamsville, but I really liked them. I would stay there myself if I needed to. They were absolutely wonderful to me throughout the whole process. When my loved one was in the hospital, the staff reached out to me - called and texted - to check on her care while she was there, and also to check on me and how I was doing as well. And I really appreciated that.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Toured community
Memory Care
February 9, 2022
3.0
Verified Review
Community Tour
I liked Brookdale Williamsville overall. The person I met with was very friendly. I liked the setup of the building. They had a community kitchen where residents could cook on their own if they wanted to, which I thought was a really nice feature. The entranceway and lobby were really beautiful and lovely, although the temperature was really cold in their common areas! But the resident rooms were smaller and had less privacy than others we saw, and they were more outdated than the common areas. Because of that, we didn't feel the value for the money was as good. We did consider them, but we were just blown away by the place we ended up choosing.
Response from Brookdale Williamsville
February 18, 2022
Thank you for taking the time to visit and provide feedback about our community. Please know it will be reviewed and used to better serve our residents and their families in the future.
Michael - Family/friend
Memory Care
November 17, 2021
3.0
Verified Review
Change is Good and We Welcome The Care That Mom is Getting
The care for my loved one is there. Sometimes it is tough to get through on a phone call to the staff. I understand the COVID visiting restriction of 30 minutes; however, I don't care for it. They have bingo and arts and crafts for activities. It would be nice to have a monthly calendar of activities offered for residents.
Cleanliness
3
Friendliness
5
Care Services
3.5
Staff
4.5
Activities
2.5
Value for Cost
3.5
Response from Brookdale Williamsville
November 22, 2021
We appreciate you taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to reach out to our management team.
John K - Family/friend
Memory Care
October 1, 2021
5.0
Verified Review
If you have to go somewhere this is the place to take them.
If I could rate the staff higher I would rate them higher because they are amazing. I have not tried the meals but my loved one is satisfied and likes the meals. Also my loved one is always offered an opportunity to participate in any activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
September 2, 2020
4.0
Verified Review
Would recommend this community
Brookdale Williamsville community It is a little on the expensive, but they would have lunch-ins for the residents, and themed holiday dinners, like thanksgiving and mothers day. They would have games and puzzles they could do in their rooms. Our loved one never complained about the food they served. The rooms are average in size, and they were able to decorate their the rooms. What stood out to us most when we first visited was how friendly the staff was, and how informative they were.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Maureen - Family/friend
Memory Care
December 10, 2019
5.0
A Plus
Wonderful facility. They keep all residents engaged and active. Food is better than most facilities. Care is excellent. Medical staff is attentive. I have not encountered a single employee who is not well suited to the unique needs of the residents. I highly recommend Brookdale to anyone in need of memory care or dementia care services.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Richard Davies - Family/friend
Memory Care
November 10, 2018
2.0
Brookdale Williamsville a poor choice.
We were very glad to get my wife out of there and into Fredonia Place, a wonderful improvement and so much better value, care and friendlyness.
Cleanliness
3
Friendliness
0.5
Value for Cost
0.5
Care Services
2.5
Activities
2.5
Beth lopez - Family/friend
Memory Care
March 5, 2017
4.5
Just ask and questions are answered and issues addressed immediately. I love that
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 23 reviews

Amenities
at Brookdale Williamsville

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Vegan
  • Special Dining Programs
  • International Cuisine
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas
  • Meeting Room
  • Main Street Shops
  • Library
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Woodworking Shop
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Brain fitness / Dakim
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Karaoke
  • Reminiscence Programs
  • Art Classes
  • Holiday Parties
  • Wii Bowling
  • Catholic Services
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Intergenerational Programs
  • Activities On-site
  • Gardening Club
  • Live Dance or Theater Performances
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Day Trips and Outings
  • Live Well Programs
  • BBQs or Picnics
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Christian Services
  • Yoga / Chair Yoga
  • Visiting Chaplain or Priest
  • Light Therapy Programs
  • Activities Off-site
  • Live Musical Performances

Neighborhoods
around Brookdale Williamsville

See what the neighborhood has to offer and what’s nearby:
Brookdale Williamsville in google map

Frequently Asked Questions
about Brookdale Williamsville

Brookdale Williamsville offers Studio. Learn more.

A Place for Mom has scored Brookdale Williamsville 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 632-7123 to reach a resident at Brookdale Williamsville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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