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Brookdale Sussex

W240 N6351 Maple Avenue, Sussex, WI 53089

5.7
Review score
17 reviews
Add review
5.7
Review score
17 reviews
5 star
24%
4 star
52%
3 star
12%
2 star
6%
1 star
6%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Sussex
Brookdale Sussex
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11 Floor plan available
Brookdale Sussex in google map
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anonymous
-
Family/friend
4.0
Overall A Great Community, Mom Is In Good Hands
My mother is still taking some time to adjust to her move into this community. However I do feel she is safe, and in good hands. I do feel comfortable with her move to this facility, I have no problem with it. It is a beautiful community with kind people. They provide good meals, and nice

About the facility
Brookdale Sussex

Embark on a new journey when you retire and build your home at Brookdale Sussex. In a quiet residential area near Sussex Village Park, residents here enjoy personalized care services and an abundance of colorful amenities. The community is just a short drive from downtown Milwaukee and the beautiful shores of Lake Michigan. It’s also conveniently close to the Milwaukee Public Museum and Pabst Theater, as well as the Discovery World and Harley-Davidson Museum.

Here, there is rarely a shortage of sights to see or fun things to do. To simplify residents’ days, Brookdale Sussex offers assistance with managing medication, bathing, grooming, and monitoring special health needs and diets, as well as other activities of daily living. Through the use of Brookdale’s exclusive personalized service system, it’s easy to receive tailored and precise care in a secure setting. Rest assured, the staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Assistance with meals, home maintenance, housekeeping, and other chores are managed for residents, too. As an extra bonus, a beauty/barber shop, library, garden, and postal services are available on-site as well.

Thanks to an ever-changing calendar of activities, there is always something to look...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Sussex

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Sussex

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Brookdale Sussex
Brookdale Sussex

W240 N6351 Maple Avenue, Sussex, WI 53089

Oak Hill Terrace
Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

Heartis Village of Brookfield community exterior
Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

Azura Assisted Living and Memory Care of Brookfield community exterior
Azura Assisted Living and Memory Care of Brookfield

16030 Washington Dr, Brookfield, WI 53005

5.7
Review score
17 reviews
5.7
Review score
17 reviews
5 star
24%
4 star
52%
3 star
12%
2 star
6%
1 star
6%
9.9
Review score
35 reviews
9.9
Review score
35 reviews
5 star
76%
4 star
9%
3 star
6%
2 star
6%
1 star
3%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
70%
4 star
9%
3 star
9%
2 star
6%
1 star
6%
9.2
Review score
36 reviews
9.2
Review score
36 reviews
5 star
52%
4 star
42%
3 star
0%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Sussex

5.7Review score17 reviews
5.7
Review score
17 reviews
5 star
24%
4 star
52%
3 star
12%
2 star
6%
1 star
6%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Sussex with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Sussex has 17 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.7
Friendliness
4.0
Care Services
3.7
Staff
3.3
Meals & Dining
3.7
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Brookdale Sussex with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Sussex has 17 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Anonymous - Family/friend
Assisted Living
March 2, 2024
1.0
Would not recommend
Our aunt would be found wearing clothing with feces all over it. A week after she moved in, they reassessed my aunt and tried charging her over $[removed] more a month (my aunt didn't have those funds). They stated that my sister signed for the increase on the day of our Mother's funeral (untrue). Medications were administered but she was not watched while taking them. When we cleaned out her room upon moving, we found at least 20 various pills all over the floor. Housekeeping was not done on a weekly basis. Feces was found everywhere. It all depended on the staff. Some of the staff were great - kind and patient. Others seemed to like to aggravate residents to cause a ruckus. Knowing what we know now - I would never recommend Brookdale to anyone. Meals and dining were good. Out of all of the times that I visited, I never saw any residents involved in any activities. Once we started pointing out the inadequacies at Brookdale, shortly after - employees no longer worked there.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
4
Activities
1
Value for Cost
1
Response from Brookdale Sussex
March 6, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Victoria J
Assisted Living
June 12, 2023
5.0
Volunteering at Brookdale Sussex
It’s been such a rewarding experience volunteering at Brookdale Sussex! Whether it be playing Bingo with the residents, dying Easter Eggs or singing holiday carols, fun is had by the entire community. I love the atmosphere that feels so much like home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 27, 2022
2.0
Verified Review
Brookdale Sussex review
We are having issues with the staff right now, they are several understaffed which we understand but we have to beg and plead to get our loved ones clothes changed, laundry washed and keep on them about bathing/showering. The food is terrible and house keeping needs a lot of improvement. We are just extremely upset
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookdale Sussex
May 2, 2022
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
DS - Toured community
Assisted Living
August 11, 2021
4.0
Verified Review
my review of Brookdale Sussex
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family. I would recommend touring this community
anonymous - Toured community
Assisted Living
September 26, 2017
4.0
Verified Review
The Other Community Tour
We came to see the community for a tour and the person who was our guide did a good job and they were able to answer the questions I had and did well letting us see the community. My mom thought the room was too small for her. She wanted an apartment that she could call her own, not just a room. We had to look at another option.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brookdale Sussex
October 5, 2017
Thank you for the review! We understand that room size can be a factor in deciding on the best community for your loved one and are sorry we did not have a larger option available at the time. We do at this time have our largest suite available should you still be interested and we would more than happy to answer any questions that you may have. Warm Regards, Brookdale Sussex Management Team
anonymous - Family/friend
Assisted Living
September 1, 2017
4.0
Verified Review
Overall A Great Community, Mom Is In Good Hands
My mother is still taking some time to adjust to her move into this community. However I do feel she is safe, and in good hands. I do feel comfortable with her move to this facility, I have no problem with it. It is a beautiful community with kind people. They provide good meals, and nice activities for the residents. Hopefully with some more time my mother becomes comfortable with this community, and I would recommend it to my friends, and family.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brookdale Sussex
September 6, 2017
Thank you for your review of our community. We are pleased that you chose Brookdale Sussex and will do everything we can to ensure that your mother is safe, taken care of and provided for. We are glad that your mother is adjusting to her new home and understand that at times it can be a slow transition in the beginning. Please let any of our staff know if there is anything we can do to assist as your mother adjusts to her new home. Warm Regards, Brookdale Sussex Management Team
anonymous - Family/friend
Assisted Living
August 9, 2017
4.0
Verified Review
Husband Is Well Here
Everything has worked out well for my husband with his move to this community. They are taking good care of him, and his needs. The community looks nice when I come to visit him. They do a good job with the cleanliness. They provide meals, and good activities for the residents. The experience is going well for us in this community, and I would recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brookdale Sussex
August 23, 2017
Thank you for your review! We are glad that your husband is adapting to his new home and is enjoying all of the great amenities that Brookdale Sussex offers. Thank you as well for the recommendation! Brookdale Sussex Management Team
anonymous - Family/friend
Assisted Living
August 7, 2017
5.0
Verified Review
Personalized care!
The transition is going very well! The staff are amazing and the facility is very well run!The director is also so amazing , and they giver very personalized care. My loved one also liked the facility because it is smaller and has more of a personal feel.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brookdale Sussex
August 23, 2017
Thank you so much for your review! We love when families share their feedback and are so happy that your loved one is enjoying Brookdale Sussex. We would agree that our director is amazing as well as our care givers who provided the personalized care for each and every resident. Welcome to the Brookdale [removed] Brookdale Sussex Management Team
anonymous - Toured community
Assisted Living
June 9, 2017
4.0
Verified Review
Options for care
I toured this community I did not like the small rooms. The community had a odor from something that had been cooked and that was not good. We know that they have activities for the residents. Families might want to consider a tour of this community for the care of a loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brookdale Sussex
June 27, 2017
Thank you for your review of our community. We understand that building and room size is personal preference and at times our small home-like community is not the right fit for everyone. We do prepare all of our meals fresh out of our open kitchen so at times odors may linger after meal times. We will keep this in mind in the future and look at a solution for meals that may have a stronger odor. Please let us know if you have any other questions while you are searching for a senior living solution. Brookdale Sussex Management
anonymous - Family/friend
Assisted Living
May 5, 2017
4.0
Verified Review
Excellent Experience at This Community
This is an excellent community, and we a good, but short experience. My brother in law was here for a short time, but during his time here he was happy. Everybody is very kind, and helpful. He loved the meals, and enjoyed his time in this community. I would highly recommend this community, it is a very nice place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brookdale Sussex
May 12, 2017
Thank you so much for your kind review! We are very proud of the care that we offer and are pleased to know that your brother-in-law enjoyed his stay with us. Please feel free to stop by anytime for a visit, a snack or just a cup of coffee! Brookdale Sussex Management Team
anonymous - Toured community
Assisted Living
February 25, 2017
4.0
Verified Review
A very nice place!
I really liked the Brookdale Sussex when I toured it, but they turned down my aunt because of her limitations. We chose another community but this one would be a great choice for someone looking.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brookdale Sussex
March 6, 2017
We are so happy that you enjoyed your experience at Brookdale Sussex. We are sorry that we were not able to care for your aunt but are happy that you found a community that will meet her needs. Please keep us in mind in the future should you ever be in need of an assisted living again. Warm Regards, Brookdale Sussex Management Team
Evi & Tim - Toured community
Assisted Living
May 12, 2016
4.5
Verified Review
Extremely Satisfied!
The community is very well maintained and the staff is extremely friendly. The administrative staff has been very helpful and is always willing to talk and keeps us well informed. The activities are well planned and numerous and the AD encourages all to participate. Mom really loves the home cooking. Clients are given personal attention and treated with respect.
Cleanliness
4.5
Friendliness
5
Value for Cost
4.5
Care Services
4
Activities
5
Response from Brookdale Sussex
May 31, 2016
Thank you for the positive review! We will be sure to pass your comments onto our associates and congratulate them on the great review. We are always happy to hear from our families and appreciate your feedback. We strive to provide the best care to all of our residents and love hearing about it. Sincerely, The Brookdale Sussex Management
Anonymous - Toured community
Assisted Living
March 18, 2016
3.0
Review of Brookdale Sussex - Sussex, WI
This was nice but had a large one time fee. I didnt like that the rooms had no shower. The staff to patient ratio was 9-1. This didnt meet my husbands need.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
July 29, 2015
4.0
Verified Review
A Bit on the Small Side
I think they were very friendly and my dad enjoyed the people there. Being a little bit on the small side there were not a lot of activities. The hallways were small which made it hard getting through sometimes, especially with wheelchairs. They only had one-room studio apartments, so they were not very big rooms.
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
4
Activities
2
Response from Brookdale Sussex
July 31, 2015
Thank you for your review of our community. We understand that building and room size is personal preference and at times our small home-like community is not the right fit for everyone. I am glad your dad enjoyed our staff and residents and I will be sure to pass that along. Have a wonderful day!
SS - Family/friend
Assisted Living
September 10, 2014
4.5
Verified Review
All is going well at Sterling House. ...
All is going well at Sterling House. I'm satisfied with the services, friendliness of the staff, cleanliness of the facility, and services they offer.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
L D - Toured community
Assisted Living
February 21, 2014
4.0
Verified Review
Nice looking place
We toured this located when we were looking into care options for our loved one. This was a nice looking place overall. It was well kept and clean, and the staff were all very friendly. However, this was not a locked facility and wouldn't work well for Seniors that wandered, so it wasn't a good option for Dad.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Leanne - Family/friend
Assisted Living
August 22, 2013
3.0
Verified Review
I don't understand them
Right now, I'm not understanding Sterling House. My mother tried to get off the back porch twice in one day and she didn't get off but we were told that we have to have 24hr supervision so we had to have family take off of work to sit with her. We hired somebody on Sunday and since then she had gotten out and now they're not saying she needs the supervision anymore. I don' know what's going on. The guy that's there for managing it is new - he's young. Most people there are in wheelchairs. There are only 3 of them out there that are mobile. My mom is more with the dementia and she can get agitated so it's kind of like a learning experience.
Cleanliness
3
Friendliness
3.5
Value for Cost
3
Care Services
2.5
Activities
3
Viewing 1-17 out of 17 reviews

Amenities
at Brookdale Sussex

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Anytime Dining
  • Restaurant Style Dining
  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Pet-focused Programs
  • Stretching Classes
  • Yoga / Chair Yoga
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Live Musical Performances
  • Brain fitness / Dakim
  • Birthday Parties
  • Trivia Games
  • Art Classes
  • Holiday Parties
  • Wii Bowling
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Intergenerational Programs
  • Wine Tasting
  • Activities On-site
  • Gardening Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Cooking Classes

Neighborhoods
around Brookdale Sussex

See what the neighborhood has to offer and what’s nearby:
Brookdale Sussex in google map

Frequently Asked Questions
about Brookdale Sussex

Brookdale Sussex offers Semi-Private and Studio. Learn more.

A Place for Mom has scored Brookdale Sussex 5.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 820-0330 to reach a resident at Brookdale Sussex.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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