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Brookdale Fayetteville

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5125 Highbridge Street, Fayetteville, NY 13066

7.0
Review score
18 reviews
Add review
7.0
Review score
18 reviews
5 star
44%
4 star
39%
3 star
11%
2 star
6%
1 star
0%
See all reviews
8.7
Review score
26585 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Fayetteville
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Brookdale Fayetteville
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Jeff Hallagan
-
Family/friend
5.0
Best place for our mother.
Brookdale Fayetteville is the best place for my mother. Their program and concept is exceptional. The staff from director down is great. Everyone knows my mother and her family by name. Brookdale is struggling with staffing like every other business. They are currently without a progr

About the facility
Brookdale Fayetteville

Find your purpose and embrace a sense of belonging when you begin your care journey at Brookdale Fayetteville. Here, dementia trained team members learn about residents' histories, routines, and preferences to offer them person-centered care services each day. In an effort to provide well-rounded support, Brookdale Fayetteville offers two unique memory care programs. The Clare Bridge program — an exclusive brand of dementia care created more than 30 years ago — supports residents in the early stages of dementia. The program provides residents with six gently structured activities a day, which encourages the use of their individual skills and abilities. The Solace program provides an additional layer of support, and is designed for residents in advanced stages of dementia. This specialized program includes more hands-on personal care, such as assistance with grooming, and incorporates activities with sensory stimulation, like music and aromatherapy.

It’s also important to note that staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and a 24-hour security system are also in place to provide added security and protection. While individual care services, meals, and housekeeping chores are managed each day, residents can look forward to more...

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Senior living options offered

Memory Care

Pricing
for Brookdale Fayetteville

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Fayetteville
Brookdale Fayetteville

5125 Highbridge Street, Fayetteville, NY 13066

Brookdale East Side
Brookdale East Side

7164 East Genesee Street, Fayetteville, NY 13066

Keepsake Village outdoor common area
Keepsake Village

138 Old Liverpool Rd, Liverpool, NY 13088

Brookdale Manlius
Brookdale Manlius

100 Flume Road, Manlius, NY 13104

7.0
Review score
18 reviews
7.0
Review score
18 reviews
5 star
44%
4 star
39%
3 star
11%
2 star
6%
1 star
0%
9.2
Review score
31 reviews
9.2
Review score
31 reviews
5 star
68%
4 star
29%
3 star
3%
2 star
0%
1 star
0%
9.1
Review score
18 reviews
9.1
Review score
18 reviews
5 star
72%
4 star
11%
3 star
11%
2 star
6%
1 star
0%
9.0
Review score
28 reviews
9.0
Review score
28 reviews
5 star
36%
4 star
42%
3 star
14%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Fayetteville

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Special Dining Programs
  • Guest Meals
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Cats Allowed
  • Pet Care Available

Common areas

  • Barber Shop
  • Central Fireplace
  • Beauty Salon
  • Outside Patio
  • Main Street Shops
  • Meeting Room
  • Outdoor Common Areas
  • TV Lounge
  • Library
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Cooking Classes
  • Live Dance or Theater Performances
  • Wii Bowling
  • Tai Chi
  • Holiday Parties
  • Devotional Activities Offsite
  • Sensory-based Programs
  • Catholic Services
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Protestant Services
  • Activities Off-site
  • Birthday Parties
  • Art Classes
  • Yoga / Chair Yoga
  • Trivia Games
  • Reminiscence Programs
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Devotional Activities On-Site

Reviews

for Brookdale Fayetteville

7Review score18 reviews
7.0
Review score
18 reviews
5 star
44%
4 star
39%
3 star
11%
2 star
6%
1 star
0%
Brookdale
8.7
Review score26585 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Fayetteville with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Fayetteville has 18 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.0
Friendliness
4.3
Care Services
3.8
Staff
4.4
Meals & Dining
4.5
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Brookdale Fayetteville with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Fayetteville has 18 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score26585 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Memory Care
December 5, 2023
3.0
Verified Review
Review for Brookdale Fayetteville
My biggest advice to any family and resident is to be on as little medication as possible and for families to monitor this closely, ask questions and actively participate in care. Then to visit often, which most don't and pay attention to the surroundings and to your loved one. The front desk people and front area was great! It started out well but with most of the staff changing and then many not staying the attention to detail suffered. The main problem was with medication and safety.- this was huge and as a result caused multiple injuries and almost cost my mom her life which is why I removed her. If they could get the residential section together with staff, cleanliness and safety it could be a good place.
Cleanliness
3
Friendliness
4
Care Services
1
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Brookdale Fayetteville
December 6, 2023
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Jeff Hallagan - Family/friend
Memory Care
June 23, 2023
5.0
Verified Review
Best place for our mother.
Brookdale Fayetteville is the best place for my mother. Their program and concept is exceptional. The staff from director down is great. Everyone knows my mother and her family by name. Brookdale is struggling with staffing like every other business. They are currently without a program director which is hurting the quality of their activity program. My mother is healthier because she is getting quality food and hydration. She is much stronger than before going to Brookdale when she lived on her own. Great experience to this point.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Jim - Family/friend
Memory Care
September 20, 2021
5.0
Verified Review
My Review of Brookdale Fayetteville
The community is well run. The staff are attentive and are quick to respond to questions or concerns. They have a wide variety of activities available for the residents to choose from. The staff are good at engaging the residents with activities as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Pamela E - Family/friend
Memory Care
September 3, 2021
5.0
Verified Review
Acceptional care Brookdale Fayettville Memory Unit
This community looks at the whole person and the family system and tried to manage all variables to enrich the value of life for the individual. They go out of there way to build relationships with the residents as well as the residents building relationships and creating that community among each other.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
May 14, 2021
4.0
Verified Review
Our Tour and Almost Move-In Experience
We had a virtual tour here, so we only got to see limited things online. But we liked what we saw enough that my loved one was actually going to go here. They ended up having some Covid cases at the time of his scheduled move-in, so they were able to place him at a different Brookdale temporarily until those Covid cases could get resolved. But we never did get to move in at Brookdale Fayetteville since my loved one passed away due to an unexpected medical emergency and subsequent decline shortly after moving in at that different Brookdale location - at no fault of theirs. But all the people I interacted with at Fayetteville were very nice, very friendly, very knowledgeable, and showed concern and empathy.
Jeff F - Family/friend
Memory Care
March 2, 2021
4.5
Verified Review
We would absolutely recommend it
They send out a monthly calendar to all the families showing the activities they are offering for that month. Based upon our limited six month experience, my siblings and I would recommend this community to other families.
Cleanliness
4.5
Friendliness
5
Staff
5
Care Services
5
Meals & Dining
4.5
Activities
5
anonymous - Family/friend
Memory Care
March 23, 2017
5.0
Verified Review
My father's Care
I liked this community. They were very nice and caring. They have tried everything to help us. He was allowed to have his pet with him while he was here. The staff made him very comfortable. We loved everything about this community. Very clean and a lot of interaction for him. We would highly recommend this community
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
February 27, 2017
1.5
Not enough aides
I have visited with a friend on several occasions. I was sad to see that there are very few aides at any time for the amount of residents. The residents seem to wander around on their own. When we visit, they always want us to engage with them, saying things like "what do we do now" or "where do we go" or "help me, I'm hungry". An example: One time a man, unclothed from the waist down, was jiggling a door handle to the outside courtyard. We spent some time trying to find an aide to assist him, it took about 15 minutes until someone came by. There is no way to call an aide (no nurse's desk, or call buttons in the hallways, etc.)- you just have to wait for someone to come by. The cleanliness is less than desirable. I would not recommend it.
Cleanliness
1.5
Friendliness
3
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Family/friend
Memory Care
January 24, 2017
4.0
Verified Review
Wonderful Community!!
My mother has had a pleasant experience so far at this community and seems to be very happy with how things are going so far. The thing I am most thankful for is how wonderful all of the staff are. They treat her just like family and really have made her feel welcome into her new home. My mom has had no complaints about the food and has enjoyed participating in many of the different activities they have available throughout the week. Overall I am thankful we chose this place and would defiantly recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
June 20, 2016
4.0
Deena was very helpful in flushing out want I was looking for in a community. This community appears to meet my Mom's needs. The facility is set up for memory care issues. It is very home like and the staff appear to be well trained to work with this population. It felt comfortable which was very important to me .I could see my Mother living here.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Leslie - Family/friend
Memory Care
May 15, 2016
3.5
Verified Review
Good overall care
My mom hasn't been there a full month yet, so it's kind of early to evaluate. My siblings and I like the cleanliness, activities, and general care so far. The security seems good. We don't like people wandering in and out of our mom's room, but I guess that's to be expected in a dementia care environment. Mom absolutely HATES the food, so we need to keep her supplied with snacks and take her out for meals as much as we can, otherwise she would be losing too much weight. Wish they would get a decent cook.
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
3.5
Activities
4
anonymous - Family/friend
Memory Care
January 28, 2016
2.5
Medication Mishap
Our mom was in respite care in this facility for 27 days. Before her arrival at the facility, records were completed and prescriptions were made available to the staff. Even so, a medication that our mom was prescribed to prevent a UTI was not given to her during her stay. About 15 days into the stay, our mom became less responsive and mobile and was reportedly incontinent--a remarked change in her behavior and baseline. Although we visited nearly everyday there was little to no communication between the staff and our family. Short of her 30 paid days in respite we pulled her from the facility and took her to the emergency room to find that she indeed had a UTI.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Family/friend
Memory Care
October 27, 2015
3.5
Verified Review
the mattreses suck
The mattress sucks! They were squashy and wrapped in rubber. My mother was there a day and a half and slipped and fell broke her foot. The won't take her back because now she is cognitive because of her fall. Now I'm having to place her in a nursing home. The people are really nice and most definitely the management is. The attendants seemed like decent people.
Cleanliness
1
Friendliness
4
Value for Cost
4
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
March 27, 2015
5.0
Deena was very helpful. We talked about levels of care, then I took the tour. She took a quick look at our LTC policy. Facility was VERY nice, and the care seemed very professional. Staff appeared really caring and good with dementia patients.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Pilcher Family - Family/friend
Memory Care
March 19, 2014
5.0
Verified Review
A Wonderful Place
I cannot say enough good things about this place. The staff is friendly and wonderful....this includes the administration as well as the caregivers. They seem to love their jobs. While the staff is very professional, the feeling there is relaxed, calm, and more like one big family....not like an institution. I am touched by the sincerity, concern and loving care that the staff shows towards the residents. I see it every time I am there visiting my mother in law. Families are made to feel very welcome and are included in really nice special dinner/events throughout the year. The interior is pleasing, clean, and homey. It is set up in a way to allow residents to move about freely yet still maintains safety and security. I highly recommend this facility to anyone looking for a place for their loved one with dementia.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
January 15, 2014
4.0
Verified Review
Loved it. Close to our home...
Loved it. Close to our home,home like and inviting.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Loved one - Family/friend
Memory Care
December 6, 2013
5.0
Verified Review
Has a design for people with dementia.
It's working out great! We chose this because it had a design for people with dementia, the layout was specifically built for people with memory loss. They have two, twenty-six room pods with a square courtyard in the center. Each side is separate so they are a little more hands on than most I've seen. They seem to have a schedule for upkeep, since she's been there, they put in all new carpet and furniture, just to keep the place looking fresh. It didn't even seem to need it, nothing was really dirty or worn, so they have very nice maintenance, they keep it looking fresh. Whoever decorates does it with the patients needs for color and design. They did not have any financial help available.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
4.0
Verified Review
Have visited and consider this a very...
Have visited and consider this a very viable option when the time is appropriate.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-18 out of 18 reviews

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Frequently Asked Questions
about Brookdale Fayetteville

Brookdale Fayetteville offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Fayetteville 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (315) 637-2000 to reach a resident at Brookdale Fayetteville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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