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Brookdale Central Chandler

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1919 West Carla Vista Drive, Chandler, AZ 85224

7.4
Review score
48 reviews
Add review
7.4
Review score
48 reviews
5 star
19%
4 star
41%
3 star
13%
2 star
10%
1 star
17%
See all reviews
8.7
Review score
26578 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale Central Chandler
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Brookdale Central Chandler community exterior
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22 Floor plans available
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Anonymous
-
Family/friend
5.0
Mom is content
The staff at Brookdale Central Chandler are professional, friendly, and competent. The living environment, activities and facilities are no frills. But my mother has been content and in much more stable mental and physical health than when she lived alone. As far as the food goes, I thi

About the facility
Brookdale Central Chandler

Located on five beautiful acres of land, Brookdale Central Chandler allows you to look forward to spacious and peaceful living. The community provides direct and easy access to the interstate and is close to a variety of churches, coffee shops, banks, doctor’s offices, and other local businesses. However, with so many amenities and professional support available, you may have everything you need on-site.

Brookdale Central Chandler provides residents with custom care services that they can count on. Whether you are seeking assistance with medication management, bathing, dressing, or other personal tasks, Brookdale’s trained team members work hard to learn your unique needs and remain present throughout your journey. Residents with Alzheimer’s and other types of dementia can find one-on-one support through Brookdale’s person-centered programming and memory care. Rest assured, the team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, keypad entries and an emergency alert system are also in use for additional safety.

Along with your health and care needs, the staff also helps with meal preparation, housekeeping, home maintenance, and other daily chores. For your convenience, amenities like the beauty and barber shop and the well-stocked library are available to use...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Central Chandler

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Central Chandler community exterior
Brookdale Central Chandler

1919 West Carla Vista Drive, Chandler, AZ 85224

Glecy Infinity Care Assisted Living LLC
Glecy Infinity Care Assisted Living LLC

976 W Citrus Way, Chandler, AZ 85248

Clarendale of Chandler community exterior
Clarendale of Chandler

5900 S Gilbert Rd, Chandler, AZ 85249

Cadence Chandler aerial view of community
Cadence Chandler

100 W Queen Creek Rd, Chandler, AZ 85224

7.4
Review score
48 reviews
7.4
Review score
48 reviews
5 star
19%
4 star
41%
3 star
13%
2 star
10%
1 star
17%
10
Review score
6 reviews
10
Review score
6 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
41 reviews
9.8
Review score
41 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
16 reviews
9.6
Review score
16 reviews
5 star
69%
4 star
25%
3 star
6%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale Central Chandler

Healthcare Services

  • Medication Management
  • High Acuity Care
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Low / No Sodium
  • Meals Provided
  • Special Dining Programs
  • Pureed Meals
  • Room Service
  • Guest Meals

Room Amenities

  • Garden View
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Meeting Room
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Dances
  • Holiday Parties
  • Wii Bowling
  • Activities On-site
  • Light Therapy Programs
  • Brain fitness / Dakim
  • Day Trips and Outings
  • Montessori Programs
  • Devotional Activities Offsite
  • Sensory-based Programs
  • Birthday Parties
  • Activities Off-site
  • Pet-focused Programs
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Trivia Games
  • Walking Club
  • Reminiscence Programs
  • Community Service Programs
  • Karaoke
  • Art Classes

Reviews

for Brookdale Central Chandler

7.4Review score48 reviews
7.4
Review score
48 reviews
5 star
19%
4 star
41%
3 star
13%
2 star
10%
1 star
17%
Brookdale
8.7
Review score26578 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Central Chandler with 7.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Central Chandler has 48 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.5
Friendliness
3.5
Care Services
3.2
Staff
4.0
Meals & Dining
3.4
Activities
3.4
Value for Cost
3.3
A Place for Mom has scored Brookdale Central Chandler with 7.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Central Chandler has 48 reviews with an average "overall experience" of 3.3 out of 5.
Parent company
Brookdale
8.7
Review score26578 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 48 reviews
Richard P - Family/friend
Assisted Living
February 7, 2024
1.0
Terrible place
They promise 2 showers a week and only sometimes give you one. Sometimes not at all. When you push the emergency button they might come in 45 minutes but might never show up. They bring you cold meals. Wash your sheets every 2 months. They keep telling me they will do better. I have not seen that yet. We are looking for another place.
Cleanliness
5
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
Anonymous - Family/friend
Assisted Living
July 20, 2023
3.0
Verified Review
Falling Short
They are extremely short staffed and so they do not provide near the services that we are paying for. My loved one says the food is terrible and not what is advertised. It could have to do with the staff situation. I would not recommend them at this moment, my loved one has been there for 2 months and has had no shower assistance yet. She takes them herself and hopes she doesn't fall.
Cleanliness
3
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
2
Response from Brookdale Central Chandler
July 21, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Assisted Living
July 13, 2023
5.0
Verified Review
Mom is content
The staff at Brookdale Central Chandler are professional, friendly, and competent. The living environment, activities and facilities are no frills. But my mother has been content and in much more stable mental and physical health than when she lived alone. As far as the food goes, I think that they could offer more whole grains, less white flour bread products. More ethnic cuisine varieties such as Asian. Mexican. And offer health homemade soups, like lentil, pea. Minestrone, etc.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Toured community
Assisted Living
May 4, 2023
2.0
Verified Review
tour review
Our family had an in person tour with Brookdale Central Chandler and the lady who was supposed to give us the tour was 25 minutes late and kept getting interrupted and needed to be elsewhere. Also Brookdale had shared rooms and that was something we did not want for our loved one.
Response from Brookdale Central Chandler
May 4, 2023
Thank you for taking the time to visit and provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
anonymous - Family/friend
Assisted Living
April 7, 2023
5.0
Verified Review
Very positive experience
Based on my experience, they were 5's across the board. I found the staff to be very proactive in trying to get my very shy and reclusive mother to interact with other residents and participate in activities. For one person, the room sizes are big enough because she can't move around that easily.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
November 16, 2022
4.0
Verified Review
The support staff were all friendly and caring, and the marketing director is a standout. However, the other executives rarely would return calls when we had questions or concerns. Other than this, it is a good and caring facility.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 14, 2022
4.0
Verified Review
Friendly Staff
The value for the money is fine. We picked this community because, they took a certain type of insurance, and the location is convient to other family members. The activites needs to improve, they don't offer higher activities such as field trip, painting, baking, art classes, and exercising. They have been pretty responsive with communication and answer all questions. My loved one, is comfortable,does not have a lot of complaints, and has made new friends.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Assisted Living
May 23, 2022
0.5
Verified Review
Would not recommend
During the time our loved one was there, they did not get the care she needed and deserved. When we would call they did not return calls, and has lost substantial weight. Thing were stolen, and the room was always a mess. Our family had a bad experience.
Care Services
0.5
Response from Brookdale Central Chandler
May 24, 2022
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Michael S - Family/friend
Assisted Living
June 22, 2021
5.0
Very pleasant
The staff are amazing. They go above and beyond for the residents. [name removed], the Executive Director, is fantastic. She is involved with all the residents and makes sure each one is treated with dignity and respect. I can’t say enough about her interaction with the residents and the staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David - Toured community
Assisted Living
June 14, 2021
5.0
Verified Review
My review of Brookdale Central Chandler
Our family had an in person tour and our experience was great. We really liked it and the people that we met with. They have us all good information and explained a lot of things to us. However, the building and architecture was just not what we were thinking of. We thought Brookdale showed exactly what assisted living was all about but then we went to another community and were just sold immediately. This was a very nice community but it felt more hospital like compared to the community we chose.
anonymous - Toured community
Memory Care
June 14, 2021
2.0
Verified Review
Tour of Brookdale
I toured Brookdale Central Chandler and the staff were very nice and helpful but I did not like the overall feel of the facility when we walked inside. It was very institutional feeling and it was small so there was just a lot going on at the time.
Response from Brookdale Central Chandler
June 16, 2021
We are sorry to hear that your visit to Brookdale Central Chandler did not meet your expectations. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
anonymous - Toured community
Memory Care
April 1, 2021
5.0
[name removed] was very friendly and listed to everything we said. She answered all our questions. We decided this is the best place for my husband since memory care is here. Thank you, [name removed], for your help.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 22, 2020
5.0
[Name removed] was amazing! She answered most of questions without asking. The tour was thorough and we even met several of the residents which made my mother feel more at ease. We are proceeding with the enrollment and have every confidence this is the place for her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Barbara - Family/friend
Memory Care
May 7, 2019
1.0
No stars. Severely lacking in both competence and professionalism. Big regret on my part.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Aimee Rutherford - Family/friend
Memory Care
February 10, 2019
1.0
Disgusting Place!!!!!!!
My, Mom Lives Here and She Had Bed Bug's Really Badddd Bites All Over Her Arms And Legs And I had Brought one Home I hope it was Just one I immediately stripped down in my laundry room and found one crawling on my arm!!!!!! I am So Disgusted With This place plus I am mad at my mom for not telling me......
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
June 4, 2018
2.0
Was more like a nursing home. Staff was great. Very helpful and very knowledge. Like them more than the oaks.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
April 9, 2018
2.0
Facility smelled of urine we ended up cancelling lunch due to facility not clean buy up for private room
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
JH - Family/friend
Memory Care
February 8, 2018
0.5
Stay Clear
My father was in Brookdale Central Chandler for approximately 6 weeks in their memory care wing 1 year ago. Over all it was a miserable experience. The 'sales process' of course was on point. Lots of promises etc. however, nothing promised became a reality. The care he received was the bare minimum as it was all the staff could handle due to being so overwhelmed and understaffed. (an aid actually cried speaking to me on this on more than one occasion) We were told over and over how supportive we were as a family because we had someone visiting my dad several times per day 7 days a week. I can only imagine the care the other residents don't get. After it became clear dad was not getting the care he needed we moved him to a group home where he was taken care of beyond our hopes and expectations. Now on to the worst part of the experience. My dad has since passed away. Brookdale owes my mother a large sum of money. You see, my dad was qualified for ALTCS, however, upon moving him in, my 82 year old mother paid out of savings for his care, while paper work was being processed. To this day, Brookdale has never billed ALTCS for my dad's care even though he is qualified. We not only have been dealing with the loss of my dad, but also trying to get a refund from them for my mother, for a YEAR. Oh, and they have since sent my dad's account (mom's account now to deal with) to collections. Did I say this has been going on for a year? Too many emails, phone calls, snail mail, voice mails to count in trying to get this resolved. NO one seems to know how to help! Re-explaining the situation over and over, not getting called back, bad phone numbers, bounced back emails. We are now working with an attorney and an Ombudsman to get this cleared up. If you are looking for memory care for your loved one, stay clear of Brookdale and look closely at home group care. The experience was day and night. Oh, and the group home had no problem billing ALTCS and getting paid on time and without issue.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
December 8, 2017
4.0
Verified Review
It was a Good stay
My mom was here for about a month. The staff was nice and friendly and responsive to her needs. There was a mix up with her meds when we first got there where there wasn't a good communication among the nurses. But that was fixed, the food was OK and they tried their best to keep it clean in there.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
September 14, 2017
1.0
Not a good plase
when you try to get a hold of the corporate to report wrong doing you can not get answers I do not like this facility They have a big problem with bed bugs and they did not give any notification to visiting family's for them to take precautions for their safety let a lone the loved one that is not aware of the situation I was visiting our mom for months and had no idea that her room was infested so of course that meant that I did not have the opportunity to choose a precaution that means that I transferred them to my home and still today i haven't been able to restore my house to full order due to I have still no bed and I have not been able to get the full treatment to sure that we are cleared They do not have a dr, available for on site they only have a NP and is in a net work that is not overseen by a DR if they need to be seen they are taken to the hospital our mom was taken to an actual Dr and he wrote an order that was to change our moms stuff and it was totally disregarded by the nursing staff , but yet I know that our mom was given meds that they did not even know that she was given and it was brought to their attention and i feel that they did not even take action
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Viewing 1-20 out of 48 reviews

Neighborhoods
around Brookdale Central Chandler

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Frequently Asked Questions
about Brookdale Central Chandler

Brookdale Central Chandler offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Central Chandler 7.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (480) 855-6500 to reach a resident at Brookdale Central Chandler.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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