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Alexander Guest House

83 Kentucky Ave, Oak Ridge, TN 37830

7.0
Review score
48 reviews
Add review
7.0
Review score
48 reviews
5 star
77%
4 star
17%
3 star
2%
2 star
0%
1 star
4%
See all reviews
7.6
Review score
1024 reviews
33 facilities
For more information about senior living options:
(866) 374-4058
Alexander Guest House
Alexander Guest House community exterior
1010 Photos available
33 Floor plans available
Alexander Guest House in google map
street view of Alexander Guest House

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Kimberly
-
Family/friend
4.0
Review for Alexander Guest House
Yes I would recommend. They need more outdoor time just strong outside world be so beneficial. This place along with most right now is very short staffed and work their employees to much with had resulted in staff change which isn't good for memory care patients.It's always clean in commo

About the facility
Alexander Guest House

Alexander Guest House in Oak Ridge, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Alexander Guest House community exterior
Alexander Guest House

83 Kentucky Ave, Oak Ridge, TN 37830

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The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

7.0
Review score
48 reviews
7.0
Review score
48 reviews
5 star
77%
4 star
17%
3 star
2%
2 star
0%
1 star
4%
8.8
Review score
28 reviews
8.8
Review score
28 reviews
5 star
74%
4 star
11%
3 star
4%
2 star
4%
1 star
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8.5
Review score
7 reviews
8.5
Review score
7 reviews
5 star
86%
4 star
0%
3 star
14%
2 star
0%
1 star
0%
8.4
Review score
67 reviews
8.4
Review score
67 reviews
5 star
75%
4 star
15%
3 star
7%
2 star
0%
1 star
3%
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Alexander Guest House

7Review score48 reviews
7.0
Review score
48 reviews
5 star
77%
4 star
17%
3 star
2%
2 star
0%
1 star
4%
Write a review
A Place for Mom has scored Alexander Guest House with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Alexander Guest House has 48 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.3
Meals & Dining
4.0
Activities
4.7
Value for Cost
4.6
A Place for Mom has scored Alexander Guest House with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Alexander Guest House has 48 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 48 reviews
Kimberly - Family/friend
Assisted Living
June 16, 2023
4.0
Verified Review
Review for Alexander Guest House
Yes I would recommend. They need more outdoor time just strong outside world be so beneficial. This place along with most right now is very short staffed and work their employees to much with had resulted in staff change which isn't good for memory care patients.It's always clean in common areas but the individual rooms aren't kept as clean. Meals are generally the same weekly and bland. Limited outdoor activities due to short staff. Overall I would pick the place again.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Alexander Guest House
June 20, 2023
Thank you for your review and for allowing Alexander Guest House the opportunity to care for your loved one, it's an honor. We are happy to hear that you would recommend our facility to others seeking senior care. We take your concerns very seriously and are addressing the issues you presented. Please do not hesitate to call and speak directly with our Executive Director or email myself directly at jbennett@ssmgrp.com with any further concerns.
Linda - Toured community
Assisted Living
June 22, 2022
5.0
Verified Review
My Tour Experience at Alexander Guest House
Nice community and staff. The community had too many floors for my loved one.
anonymous - Family/friend
Memory Care
January 14, 2022
5.0
Verified Review
Highly recommend
Alexander Guest House is a great facility, we could not ask for better people. They are treating my mom like a queen and she is getting great care. I would hihgly recommend to others looking and already have.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Debbie - Family/friend
Assisted Living
November 30, 2021
4.0
Verified Review
Good care at Alexander
The community itself is very nice and like a hotel setting. The people pretty much stay in their rooms except for meals. I'm not sure if this is due to activities that are supplied or if the residents just don't like to participate. At dinner they have assigned tables and switch them around so that people can make different connections. This was a good fit for our loved one because my loved one is very quiet.
Cleanliness
5
Friendliness
4.5
Care Services
3.5
Staff
4.5
Meals & Dining
5
Activities
3.5
Value for Cost
5
Debora Lynn Doney - Family/friend
Assisted Living
September 3, 2021
5.0
Caring and Compassionate Facility
I moved my 89 yr old mother to Alexander House on May 12th, 2021. She had Advanced Vascular Dementia and needed Memory Care. It was a wonderful decision. The staff was caring and responsive. They took wonderful care of her and that was not an easy undertaking at times. The staff on both sides Assisted Living and Memory Care were the best. They were all wonderful to my Mom and the nurses were just A+. All the staff rocked and helped make the move very smooth. My mom celebrated her 90th birthday on [date removed]1. It was a great day. Her health deteriorated. I made the decision to start hospice at the end of July. The staff was supportive and kind, they were with me 1000% in the coming weeks. My mother was clean and comfortable. She passed on[date removed]. Everything was handled so compassionately. Throughout her stay the staff always kept me informed and took wonderful care of my Mother. I dont think you can get much better. If I could I would give them way more than 5 stars..
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 12, 2021
1.0
Verified Review
Alexander Guest House review
We are not happy with the care services they provided, our loved one had fallen at the community before they passed. They never wanted to ask for help, because they enjoyed their independence, but when they fell they were pressing the call button and no staff came in a timely manner. That resulted in our loved one going to the hospital with a head injury and we wish we could of gone in to see our loved one at the community when they were passing.
Cleanliness
3
Friendliness
3
Staff
3
Care Services
1
Meals & Dining
1
Activities
4
Value for Cost
1
anonymous - Family/friend
Memory Care
August 7, 2020
4.0
Verified Review
Highly Recommend
It is cost-effective. The care is phenomenal. They offer nice rooms with their own bathrooms. The residents are checked on every two hours. The nursing staff is good, not great. The food is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
March 15, 2019
5.0
We traveled up to visit with my grandparents. My grandfather asked for us to join him & set up a tour with the local Assisted Living Homes. We toured Alexander Guest House and was impressed with how they remodeled it into an assisted living. My grandfather enjoyed seeing the old photos and remembers coming to events held in the Ball Room. He is looking to make a change in the future for both of them and with Alexander offering assisted living and memory care, it would allow him to be close to my grandmother. They offered the basic furniture for us to use with no extra cost but he will prefer to bring his antiques from home that they dearly love. With the staff being so friendly and all the factors that we need, so far, this is our number 1 choice at this time.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
March 16, 2019
Thank you for taking the time to review our community. We love our residents and we are very glad that this is evident. Please don't hesitate to let us know if there is ever anything we can do to improve our care and services. We hope your Grandfather will decide to make Alexander Guest House his home, it would be our honor.
Marie Sekelsky - Toured community
Memory Care
March 15, 2019
5.0
Very nice community.
While looking for an Assisted Living community in Oak Ridge,Tn I stopped at the Alexander Guest House. When I walked in the front door I had to ask some one if this was really an Assisted Living facility because it is not like any I have seen. It is very homey and looks like a nice hotel, which it used to be. I was given a tour of both assisted living and memory care, both are equally beautiful. I was impressed during my tour how the employees that I saw stopped and spoke to me. I spoke to a few residents who had only nice things to say about Alexander Guest House. Also, I was given a menu and an activity calendar and both looked great. I was told that the community is all inclusive in their prices and was pleasantly surprised that they were very affordable, actually their prices were lower than a lot of other assisted livings. I now just have to decide what size room I would like.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
March 16, 2019
Thank you for taking the time to review our community. We love our residents and we are very glad that this is evident. Please don't hesitate to let us know if there is ever anything we can do to improve our care and services. We hope you will choose Alexander Guest House as home!
Thomas Jones - Family/friend
Memory Care
March 15, 2019
5.0
A Blessing
The building is absolutely beautiful. When we first walked in everyone was so friendly and they actually looked you in the eye to acknowledge you and say hello. We loved the tour and decided this would be the best place for our loved one. The staff are so caring and the nurses are very knowledgeable. It is so nice and reassuring to know that they provide 24 hour care and are always prompt in providing care to our loved one. This place is a blessing and I will recommend this place to everyone I come across needing the best for their loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
March 16, 2019
Thank you for taking the time to review our community. We love our residents and we are very glad that this is evident. Please don't hesitate to let us know if there is ever anything we can do to improve our care and services.
tennisgirl612001@yahoo.com - Family/friend
Memory Care
March 3, 2019
1.0
Would never use again
My sister just passed away there after about a 1 week stay. She was in the memory care unit and had we known how limited their care for advanced dememtia we would never have left her there. They always assured us that they could 'do it' but their short-handed staff didn't 'do it' and she ended up falling out of bed and passing away from her injuries 5 days later. Family had to stay at night to administer morphine and other drugs since there was no RN on the night shift. Totally misrepresent their level of care in the Memory Care Unit. Furnishings and cleanliness were ok but no bed rails, no call buttons except in bath, very small room, patient has to furnish linens, everything except bed and chest of drawers. Expensive, not equipped to handle advanced dementia as they are advertising. RN's may be shorthanded but they are also short on compassion and care of very sick patients. Medicine is never on time. Never leave loved one alone expecting them to be cared for. Don't recommend it at all.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Alexander Guest House
March 16, 2019
We appreciate your feedback. The concerns you identify would definitely impact one's experience. Some of them warrant research in order to validate, and some seem to be matters that could easily be remediated once brought to our attention. In addition to your post, we hope and highly encourage that you have also taken the time to present these concerns to the Executive Director. We feel that communication is key, which is why we encourage active participation and involvement by families. We are very sorry that your experience was unsatisfactory. Please contact us as soon as possible so that we may discuss your specific concerns.
anonymous - Toured community
Memory Care
October 10, 2018
4.0
It was in a good location. It's newly remodeled and very, very attractive. Seemed a little too quiet for my parents' taste. Fairly expensive.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Alexander Guest House
March 16, 2019
We appreciate your feedback. We are grateful for the opportunity to improve our guests impressions, and we want to make every effort to maintain a cheerful presence for our residents. We have many specials and are committed to affordability, please contact us to discuss your specific needs.
anonymous - Family/friend
Memory Care
May 10, 2018
5.0
Glad with switched to the Alexander Guest House
We are very happy with the Alexander Guest House. The living and bath rooms are spacious. They provide a bed with mattress, two end tables with lamps, a large chest of drawers in the room. The caregivers are always courteous and friendly. This was the best move we made. One price covers everything. Mom is very happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Nancy Baril - Toured community
Memory Care
October 25, 2017
5.0
Verified Review
Review of Alexander Guest House - Oak Ridge, TN
I have toured and also see patients in this facility. [removed] and [removed] do a great job! They make the atmosphere feel s friendly. The staff seem very compassionate.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
February 19, 2018
Thank you for your kind words- we will continue to make you happy!
Allen Henegar - Toured community
Memory Care
October 18, 2017
5.0
Verified Review
I thought the staff was outstanding. I’ve recommended it to my brother in law for my sister. I attended the Fiesta party and the food was outstanding. I also spoke to a former coworker. His wife is a resident there. He said he was very pleased with his wife’s care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
October 19, 2017
Thank you for taking the time to give us your feedback. We are very proud of our community and glad that you are pleased!
M. H. - Industry reviewer
Memory Care
October 18, 2017
5.0
Verified Review
Very nice facility and staff. Clean and well organized, lovely atmosphere where residents seen very happy and engaged.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
October 19, 2017
Thank you for your kind feedback!
V. B. - Resident/client
Memory Care
October 18, 2017
4.0
Verified Review
This community has much to give; especially to those who have given up other homes. The staff is very friendly and willing to helpful, whenever help is needs! There is a homelike atmosphere which is important to there of us who had been use to that kind of living. Also my friends and family are free to come and visit whenever they feel they would like to.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Alexander Guest House
October 19, 2017
Thank you for taking the time to review our community. We are very proud of our lovely community!
Jessica Kalin - Toured community
Memory Care
October 18, 2017
5.0
Verified Review
This facility appeals to the history of Oak Ridge. It reflects a nostalgic atmosphere.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
October 19, 2017
Thank you for your feedback on lovely, historic community!
Lisa Monroe - Toured community
Memory Care
October 18, 2017
5.0
Verified Review
I toured the community. It is decorated like old Hollywood. The staff is friendly. They have great events. The food is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
October 19, 2017
Thank you for your feedback! It is a beautiful community and we agree- the food is excellent!
Becky Waugh - Toured community
Memory Care
October 18, 2017
5.0
Verified Review
Beautiful environment. [Removed] gave me a tour. It is very clean and the staff is amazing. [Removed] dad is one of their communities. I know she brags on what great he gets. She answered a lot of questions and invited me and my doctor to different events there. The residents seemed happy. The events were amazing!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Alexander Guest House
February 19, 2018
Thank you for your great review of Alexander Guest House. We take a lot of pride in what we do!
Viewing 1-20 out of 48 reviews

Amenities
at Alexander Guest House

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Special Dining Programs
  • Room Service
  • Meals Provided
  • Guest Meals
  • International Cuisine
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Library
  • Main Street Shops
  • Private Bath
  • Central Fireplace

Recreational areas

  • Golf Course or Putting Green
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Mormon/LDS Services
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Walking Club
  • Other Religious Services
  • Intergenerational Programs
  • Community Service Organizations
  • Live Dance or Theater Performances
  • Gardening Club
  • Cards / Pinochle Club
  • Cooking Club
  • Karaoke
  • Bible Study Group
  • Catholic Services
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim
  • Men's Club
  • Stretching Classes
  • Pet-focused Programs
  • Protestant Services
  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Jewish Services
  • Activities On-site
  • Cooking Classes
  • Visiting Rabbi
  • Educational Speakers / Life Long Learning
  • Reminiscence Programs
  • Bridge Club
  • Art Classes
  • Community Service Programs
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Holiday Parties

Neighborhoods
around Alexander Guest House

See what the neighborhood has to offer and what’s nearby:
Alexander Guest House in google map

Frequently Asked Questions
about Alexander Guest House

Alexander Guest House offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Alexander Guest House 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (865) 294-5489 to reach a resident at Alexander Guest House.

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Studio, 1bd, Semi-Private
Arbor Terrace of Knoxville provides the highest quality of geriatric care and assisted living in the Knoxville, Tennessee area, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every resident receives unique and personalized...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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