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We ask all families who work with A Place for Mom to give us their honest feedback about our senior living referral service because customer satisfaction is our number one priority. The reviews are collected by Feefo.com, an independent third party, and inspire us to constantly improve the customer experience.
"Good follow upHelpfulKnowledgeable"
"I'm so happy all of the ladies I spoke to were so knowledgeable, kind and caring you made a difficult time easier.I want to thank you for all your good work"
"Sue was the person helping me. I can't say enough wonderful things about my experience. Sue was there through the entire process of finding a place for my brother with dementia. All of the facilities recommended were top notch."
"Knowledgeable, attentive, and genuinely interested in helping me find a place for my sister in Nashville, TN"
"Sue Burke was wonderful, kind and helpful in finding an assisted living place for Dad."
"A Place for Mom can provide useful information, including contacts at various facilities, but users should realize that they must still do some legwork of their own to visit the facilities they recommend in order to determine is it is suitable for their mom."
"They gave us a list of places to check out in our area that had the features and price range we were interested in. It didn't take long for the person I was helping to select one. He went from not wanting to do this move to signing a lease in no time. Getting appointments for tours was very easy to do online.Our agent at A Place for Mom answered all questions promptly."
"Extremely helpful and knowledgeable"
"I could not say enough about the help and information I received from Linda Coleman of Tampa FL. She went above and beyond anything I would have thought possible.Sorry I did not answer this sooner but it went into my spam folder."
"I was told about " A Place for Mom" when Mom was admitted for a fall. It had become obvious we needed assisted living and I had only a few days before she would be released. From the very first phone call, I realized I was not longer 'in it' alone. Deb, my counselor gave me great ideas and helped set up appointments and I found the perfect place with in 4 days AND Mom was able to move directly from TC into her new home. Thank you so much for all you did for our family. I tell everyone I know who is going through the difficult time of finding the right place for aging parents, that the very first call they must make is to you. Thank you!"
"Recommended a wonderful place I had never heard of, and we moved our family member there from another facility."
"Brookdale-Kingwood located in Kingwood, TX / I highly recommend this facility. The staff is caring, loving, understanding, patient, kind, respectful, and were wonderful with my husband who had Alzheimer's disease. They truly have compassion for each person at the facility."
"Within minutes of filling out the online form, our phone rang and a place for Mom had assisted us in helping us locate several area health care facilities. During our time of need A Place for Mom had become a resource that had helped us in a difficult time. Special thanks to Alycia Altman, who had guided us every step of the way and always provided assistance and support above and beyond. Thank you A place for Mom.Alina and Frank C."
"I was very pleasantly surprised with the responsiveness of A Place For Mom. I got a return phone call within half an hour of applying on a Sunday morning. And I had some places to contact within a day. Very friendly and helpful.What would make the service even better is having more information about the various places, such as whether there is a walk-in shower."
"A Place for Mom was great. Lots of help. Kristian was very nice and helpful. I would recommend this to everyone. Thanks"
"So pleased to have used these guys. They found an excellent assisted living facility for me and also home care! Couldn't have been happier."
"Listened to specific needs that I wanted for my mom. Called back to see how I felt about places they recommended"
"Advisors were very friendly.I received answers to my questions plus information I did not think of. The advisors were very helpful when trying to locate a home for my mother in law!"
"A Place for Mom was a life saver for me. My advisor Holly Barnett was so helpful. I found the perfect place for my Mom with her help. I liked that I was able to see a variety of assisted living options so I was able to make the best choice to fit my Mom's needs. This is a wonderful service."
"outstanding Mrs. Kowalski was fantastic in her support, guidance and help in assisting me with my father."
Call toll-free: (866) 333-2174 8 a.m.-9 p.m.
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A Place for Mom is the largest assisted living referral service. We are paid by our participating communities, therefore our service is offered at no charge to families.