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A Place for Mom Reviews

We ask all families who work with A Place for Mom to give us their honest feedback about our senior living referral service because customer satisfaction is our number one priority. The reviews are collected by, an independent third party, and inspire us to constantly improve the customer experience.

A Place for Mom is rated 98 out of 100 for overall satisfaction with 5023 customer reviews. See our full list of reviews here. You'll find our most recent 20 good and bad reviews below.

"This service was an invaluable resource in selecting a place for my mother to live. The transition to assisted living is such a difficult and emotional one. A Place for Mom determined my needs, my mother's activity and lifestyle preferences, and recommended 2 excellent communities for me to consider. They even arranged the tours. I would have floundered for days trying to find a suitable place. My mother ended up in the Ritz Carlton of senior living communities. My representative was friendly and attentive. Thanks for this service!"

"APM was great in addressing the changing needs of my mom and providing resources to find a place that is safe, clean and comfortable. My mom is improving greatly now that she's in a place she likes."

"A Place for Mom has done a wonderful job i finding appropriate placements for patients. The constant communication has been important and finding the placements has relieved a lot of stress from my job. Thanks to A Place for Mom, job well done!"

"My mom passed last week, but I appreciated the info that I received from a place for mom."

"Great response within minutes of my on-line request. A Place for Mom representative called right away and I had three very qualified home care providers talk to me. I would, without a doubt, recommend anyone who needs help for a love one to contact them. I needed help for my mother's 95 year old friend and now have it."

"Debbie Miller was very kind and helpful. She followed up frequently with us during the process. She was an asset to my search for my parents."

"The representative was very helpful and friendly. It was nice to know someone had actually visited each facility to prescreen them."

"My consultant, Kathy Lawrence, was excellent; caring, down to earth, realistic, honest, and kept me on target. Also, she kept "others" away from me until I was ready to talk. Wonderful, professional and caring! Thank you Kathy"

"The service was very helpful in placing mom and my specialist was a gem,"

"I called A Place for Mom around midday and by that afternoon I had already received a call and had an email with multiple suggestions of places to check out. They were a phenomenal help and continually checked back in to see how things were going."

"Rebecca was wonderful in supporting me long distance in locating and providing me with resources for assisted living for my brother. Additionally, she located an elder attorney and informed me of some basic differences in GA versus where I leave in MN. Because my brother is looking at long term chemotherapy and radiation she has been assisting me with finding resources living options for him in MN. Additionally. She checks in on me and has provided emotional support. She is a wonderful caring woman who does her job with a great amount of empathy."

"Helped my mother find a place she likes and can afford."

"Service and support was superior - articles they sent were also very helpful."

"Lori Nicol was very helpful and sent some great places to start. I didn't realize that there are better options than a nursing home. Because of the information I received, my mom moved into her new home a couple of weeks ago and has not been that happy in a long time. The fit is perfect"

"I thought that I could do all the research and legwork required to find a place for Mom, but I turned to "A Place for Mom" when the urgency of the situation necessitated quick action. The adviser was familiar with the place we were interested in, and even knew the owner personally, so she was able to set up a quick appointment. We were very happy with their service, and Mom is extremely happy to be where she is.

Thank you very much!"

"The only useful source of information"

"Although our original consultant was very dedicated and on top of our every move, he left the organization less than a week after we started with them, and the woman who replaced him was awful. Not only did she not respond to any of our specific requests, she did not return phone calls or emails in general. I would not recommend this organization after the stress it caused us during a very difficult time in our lives."

"Trish was very responsive to our needs and always responded in a timely manner. She was careful to recommend resources that met our specifications. She was also sensitive to how much help we wanted and respected our wishes. When we made a decision it was nice of her to offer to contact the other places we looked so they would stop contacting us. I would recommend this resource to anyone."

"Very quick responses; wonderful to set up tours and provide information."

"Angels from Heaven above! Jill took the most stressful time of my life and turned it around for us. We would have muddled through the mess, but thank goodness we had a Place for Mom to the leg work for us. I have recommended to so many of our friends going through these difficult days to contact A Place for Mom, it was the most positive experience we encountered during our mothers difficult transition."

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