We ask all families who work with A Place for Mom to give us their honest feedback about our senior living referral service because customer satisfaction is our number one priority. The reviews are collected by Feefo.com, an independent third party, and inspire us to constantly improve the customer experience.
"I appreciate the information they gave me. It helped in my decision-making. I ended up placing my mom at one of the facilities that A Place For Mom had recommended."
"It was great to discuss available options with a knowledgeable expert that has gone through this with their own parents."
"Gave me plenty of information and contacted services that they thought would be best for my family. At one point, the information the service which they had talked about was not applicable to where I lived and they promptly let me know of that situation."
"I appreciated the fast service as well as comprehensive list based on our budget and needs."
"My Mom has only been there for a short time but from what I have seen so far the staff and the care is excellent. The staff seem it really care about the residents and their families."
"We found the perfect place for my mom and I could not be happier. My advisor as well as all the places and people we talked to greatly helped in our decision making...even when we did not chose them. I am extremely thankful I came across this option and all those who helped us find the right place along the way.
Thank you very much!
"The consultant I worked with was vey helpful and understanding of our situation."
"Trisha was great."
"We would have been lost without them...period."
"I was completely amazed at the level of assistance I received... I'd heard of the site, but knowing very little about it, I found the online site - filled out the short list of questions and submitted - fully expending a return email with possible facilities for my mom. Instead, I was called almost immediately and then connected to the rep in my area. She was AMAZING. Very knowlegeable and sympathetic to our needs. I've told numerous people about my experience and highly recommend their service."
"They were a big help to me. I really didn't know where to start but they asked me what I was looking for and made suggestions that pointed me in the right direction. I would recommend you to anyone.
Thank you for your help!"
"Carole Starrr is our senior advisor. We found her to be extremely helpful! Specifically, her information on respite stay in assisted living was incredibly useful! Thanks Carole!"
"It was very helpful to have a starting place in looking for facilities for my mother-in-law. We did find one through your recommendations. We are pleased with the facility at this point in time. Thank you."
"They were great helping us find the perfect home for my father-in-law. Thank you so much!"
"APFM has been very responsive and provided quality information to assist us in efforts to place my mom in an assisted living residence."
"This is a wonderful service that helped me sift through the mountain of available assisted living providers to find a small number of such providers that would meet my parents needs. My counselor made reservations for my visits and all I had to do was to go. She checked in with me regularly to see how things were going and if she could be of further assistance.
The service made this move easier for both my parents and I. Two weeks ago my parents moved into one of the places A Place for Mom recommended. Thank-you for the wonderful service."
"Very helpful to get started and narrow down choices. Thanks!"
"Had to move mom fast and they came thru."
"rex little has been wonderful. hes helped me fine tune my search through a stressful time. incredibly helpful!"
"Kathy was very helpful in our time of need. She cares about her job and the people she helps. Thank you"
Call toll-free: (866) 344-8005 8 a.m.-9 p.m.
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A Place for Mom is the largest assisted living referral service. We are paid by our participating communities, therefore our service is offered at no charge to families.
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