Connecting Families to Senior Living
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We ask all families who work with A Place for Mom to give us their honest feedback about our senior living referral service because customer satisfaction is our number one priority. The reviews are collected by Feefo.com, an independent third party, and inspire us to constantly improve the customer experience.
"My advisor, April Sterner, provided me with excellent service, advice and empathy over the past two months helping me through many challenges I had when my Dad was misdiagnosed and incorrectly treated in the hospital . Eventually with the advice from April, his cardiologist and another nurse, I was able to describe his symptoms and convince another doctor in his PCP practice to do added tests resulting in the correct diagnosis. April also advised me to be prepared in advance to find/tour a few good local skilled nursing facilities with rehab as his medicare advantage insurance company and hospital could ask that Dad be transferred within 48 hours to a rehab SNF. So when the transfer day came, we felt comfortable Dad would get good care in the SNF we had preselected. I really appreciated it when April called me periodically to check in to see how things were going too.
April also gave me a list of local assisted living facilities that could provide the care Dad required. We toured all the facilities and I feel all were very well run. We selected Spring Meadows Lansdale. Dad moved in about three weeks ago and seems to be happier in his new room. He is eating more and still needs assistance getting up from bed/chair and walking with a walker. Hopefully with therapy, he will regain more strength and balance so he could walk more independently with a walker."
"I really appreciated the help I received from Grace. She helped me find places to check that i had not found on my own. She also gave me someone to talk to about my concerns. Thank you."
"The representative from A Place for Mom was very helpful and knowledgeable of opportunities for placement of my brother who is a special case in that he is only 60 years old. I am very pleased with her/your services."
"was great was helpful every step of the way continue to work with us every step of the way in the process."
"aPlaceforMom was extremely helpful and caring. I was able to place my dad in an independent living facility, (Waldenbrooke Estates, in Bryan, TX), that meets all his needs, providing meals, laundry service, and cleaning for one affordable price. The apartments are nice, maintenance is fast, the staff and administrators are friendly and patient, and the grounds are kept beautifully. I wouldn't mind living there myself."
"Jacquie was wonderful. She reads her clients well and knows exactly how much support to give."
"The services provided by "A Place for Mom" were a godsend!!!! I was faced with finding a place for my Dad to move into a memory care facility had no idea what to do or how to approach my search. After working on my own for a bit, I tried "A Place For Mom". Within minutes of submitting my email requesting information I received a telephone call and was assigned to Kim Cunetto as my representative to assist in my search. I told Kim what I was looking for, the location, type of facility that I needed and within 24 hours I had several choices to review! Kim even set up tours of facilities for me - she did the work. Whenever I had a question or just needed a "sanity check" - Kim was there for me. Kim's assistance and the articles she send me were so helpful. I really appreciate Kim and "A Place for Mom"."
"Very quick response from advisor. Kept me supplied with names of places to check out until we found the place that fit the needs of our parents who were in need of more care than was available at the retirement apartments where they were living."
"Pat was very knowledgeable and helpful. She set up the first tour and provided a checklist for our use while visiting the sites. A great big thank you to Pat and A Place for Mom."
"She was very nice and easy to work with. Like in all referral services the consultant really needs to listen carefully to the requirements and provide the top choices.
Also, a great way to help people select is to have them visit the first place, the second place, and select the best; then the third place, and select the best; then the fourth place, and select the best; then the fifth place, and select the best, etc.
If the client continues to select the same facility over and over, they have found the right place!"
"I worked with a great woman. She was able to help us find communities that fit our budget. She followed up with us regularly. We made the best choice for our family member. Highly recommend A Place for Mom to any one looking to find a place. All the research is done for you."
"have highly recommended your services to others"
"loving kind efficint"
"Lynn was very helpful."
"I am very pleased with the service provided by Lauren and "A Place for Mom". Through her assistance I had ample choices and settled in a location that was just right. My thanks and be certain that I will refer your service to friends and family."
"Without A Place for Mom, I would not have known about the many services available to keep my mother in our home instead of a nursing home or assisted living environment. My adviser made the transition easy and has kept in touch with me throughout the transition. She made me feel like I was not alone in this search for a caregiver. I highly recommend A Place for Mom to anyone starting out with more questions than answers. A Place for Mom and my adviser has the answers to get started."
"Rex, at A Place for Mom, was very responsive, totally tuned in to what I was looking for for Mom, and fortunately for all involved included in his list of potential homes one that we all absolutely fell in love with. I doubt seriously that I would have found this place without Rex, and it is absolutely perfect! Thanks for all your help, Rex!!"
"Excellent in helping with my mothers needs. Kind and caring overall. Successful placement for my mom in 1 week."
"My mom now has a place thanks to A Place For Mom. Everyone we talked to was very nice, helpful. A great experience."
"They helped me to get started on a difficult road which resulted in the successful relocation of my dad. Their references provided me with the resources to get my dad safe and relatively happy. I highly recommend calling "a place for mom" as the first step."
"We were very impressed with how quickly you responded, and the wonderful help with our questions. just having someone with answers and/or moral support was a real blessing!"
Call toll-free: (877) 311-6099 8 a.m.-9 p.m.
A Place for Mom
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A Place for Mom is the largest assisted living referral service. We are paid by our participating communities, therefore our service is offered at no charge to families.
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