We ask all families who work with A Place for Mom to give us their honest feedback about our senior living referral service because customer satisfaction is our number one priority. The reviews are collected by Feefo.com, an independent third party, and inspire us to constantly improve the customer experience.
"THEY RESPONDED TO MY REQUEST ALMOST IMMEDIATELY...GREAT SERVICE"
"Rapid response. Follow up outstanding. Relieved tremendous pressure. Referrals within budget and met all needs of person to be placed. Additional assistance provided during placement. This was the service needed for my Mom."
".I was very pleased with A place for moms. Received more help than I thought I would and received several calls asking if I was pleased with the place I choose. I have been very impressed. I would recommend you company to anyone that was looking for a place for their loved one. Keep up the good work and customer relations."
"Carol Iten was really my cornerstone go to person in finding a place for my mom. She is honest which I greatly appreciated and let me know the facts of what places would be best for my mom."
"My experience dealing with A Place for Mom staff was good, however the Respite Care facility was a nightmare and my brother almost died as a result of his stay there. He was given the wrong medication which caused him to lose consciousness and to be confused among other things. My greatest concern is the fact that when he was found unconscious and unresponsive the staff chose to call the owner of the facility rather than dialing 911. The owner further delayed care by telling the staff to wait for her arrival and she would evaluate the situation. I am very unhappy with this facility; The Waterbury Care Home owned by Rina Daniels of Modesto, California."
"If it wasn't for A Place for Mom, I do not know what I would have done. The appointments and the list of facilities that were given to me to help make a decision was more than helpful. I am so grateful and thankful for the help."
"I would have rated your service Execelleant if it were not a problem in the end of the process. Rex Little was my facilatator for finding my mother in law a place. He sent me several reviews and I had lots of conversation with the establishments. Some of the facilities were just wonderful however, out of our price range. I cancelled my serach due to my mom's several trips to the hospital. When I restarted the seach, I advised him the price range of which we could affor. He replied he had nothing to offer at that range. My mother on her last trip to the hospital found a service ' A new begining' that spent time with her and took her to see a place called Park Folsom. It was in the price range and she moved in 10/8. I advised Rex of this and he asked the name so he could give me a 'low down' if it is a good place. Instead of responding back to me he immediately called the facility and claimed his money for the placement. This was very concerning as the employee from a new begining did all the work and it seemed very sneaky how he got the name from me. I sent him an email requesting that he allow the commission to go to the place that placed my mom. He ofcourse did not respond to me and I heard that he was not going to stop the invoice.
I thought this was very dishonest and I would not recommend this service due to his actions."
"I am extremely happy, not only with the Memory Care Living Home that you found for my mother, but also with how quickly you found it for her."
"Please note without your assistance I would have been very very stressed . Thanks to your reference I was able to place my 91 yr. old mother. She is so well cared for, loves the people and loves helping other people in her memory care . I am extremely grateful. Respectfully, Gwinlyn M.H.Reed. In addition I was very surprised to have follow up phone calls. Thank you for your excellent assistance. Please note she was place at Emeritus at Garden Manor in Garden Grove, California ( A new site to The Brookdale Organization ) Thank you again Sincerely, Mrs. Reed"
"We were very pleased with the assistance we received from Sheila. We were really lost as to what steps to take. The facilities we visited were very good and we found one that really works for our Mom. Thank you for all you help!"
"A place for Mom was quick, thorough and very professional. We received some quality candidates, went with one of them and things are working out much better than previously. I would highly recommend A Place for Mom for your caregiver requirements."
"My Representative was very informative and extremely helpful. I would not have found such a wonderful place for my mother without her assistance. It was as if family was helping me look!"
"My Representative was Diane Ambroziak. I would like everyone to know how helpful she was!"
"There weren't a lot of options in our area, but we found a place on our own."
"Leslie Cook has been very helpful and professional. My Dad is now in a wonderful home (A Loving Heart for Senior Care) where I am sure he will receive the very best of care. Leslie was patient with us as we completed our search. Her compassion for us was deeply appreciated."
"This is a wonderful service and provided fast service right when we needed it!"
"The service was very beneficial"
"We were unaware that a Place for Mom received the first two months of residence fees from the home for the "free service"."
"Thank you for you help finding a good facility for my mother. Your insight was very helpful in narrowing down options, saving me a lot of time."
"Beverly was extremely helpful!"
Call toll-free: (866) 344-8005 8 a.m.-9 p.m.
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A Place for Mom is the largest assisted living referral service. We are paid by our participating communities, therefore our service is offered at no charge to families.
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