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A Place for Mom Reviews

We ask all families who work with A Place for Mom to give us their honest feedback about our senior living referral service because customer satisfaction is our number one priority. The reviews are collected by Feefo.com, an independent third party, and inspire us to constantly improve the customer experience.

A Place for Mom is rated 97 out of 100 for overall satisfaction with 6555 customer reviews. See our full list of reviews here. You'll find our most recent 20 good and bad reviews below.

Service:

"Donna Tellerico couldn't have been more helpful, caring and concerned. Unfortunately my mom was not suited for the places recommended. She needed more guidance than we were aware of, however, the facility that Donna had recommended was able to guide us to a place more suited for my mom. I would like to thank you for all your help."

Service:

"Jean S, advisor for A Place For Mom, was so wonderful to me. She was warm, funny, and most importantly knowledgeable about the different places available. The service was free. Jean set up appointments for me to visit the places. she also followed up with me as to how everything went. During a difficult time as this process is, it was comforting for me to speak with someone that understood what I was going through. Thanks so much."

Service:

"Cindy Nelson was very prompt and helpful. She explained how the costs and the different levels of care. I got two calls from residences within two days and had Mom moved into one within the month."

Service:

"The advisor I worked with was a big help. She set up 5 appointments within 90 minutes of my call and I was able to locate a suitable facility for my mother the same day. I would highly recommend this service to anyone looking for a care facility for their loved one, especially if they have little time to make the choice."

Service:

"We inquired and received several places to visit for my mother-in-law. We were happy to narrow it down to two very good possibilities, and then chose one. She moved in two months ago, and it has all worked out very well!"

Service:

"My friend was happy she was able to move to the new care home."

Service:

"they are excellent and are able to answer all of your questions I do recommend them"

Service:

"Since using this service I have very satisfied with them. I was able to keep my two 90 plus parents at home were they wanted to be. Would recommend the service . The young ladies who come are professional and caring. Great match!"

Service:

"After a short interview with one of the representatives, they were able to provide me with a list of suitable homes for my mother. We found the perfect place for her in a matter of days."

Service:

"Thank you so much! The information you have made available and the contact with my advisor, Susan, has been a great help during Mother's transition into assisted living. A Place for Mom provides a compass with rest stops along the way for family members who suddenly find themselves in uncharted territory."

Service:

"Expensive information, but no real recommended solutions. Needs much more quantitative information"

Service:

"Mary stone was amazing. She helped my whole family. My mom is in assisted living and is happy. She loves bein there."

Service:

"If you are looking for a place to entrust your loved one, do not expect much in the way of referrals from 'a place for mom'. A place for mom is getting a financial kick back from wherever you place your loved one. They do not hand select a place for you, but refer you to places with no feedback whatsoever. Just like this feedback request i am giving, would be found valuable to ANY family looking to place their loved one. Yet, there is no where for honest feedback on any of the facilities you refer us to. They do not do any type of inspection or converse with family or residents of ANY of the places they will refer you to. The families who call and entrust "some" sort of investigation or experience with these places and trust me when i tell you, they do not. Anyone can walk through a place and get the bells and whistles fed to them upon arrival. Interviewing family members of existing/past residents and following up on some experiences is what is needed. HONEST feedback with no financial gain. Now that would look like help for families."

Service:

"Cindy at a Place for Mom's was wondrrful. Helped me find a place for my Uncle. I was over 1500 miles away."

Service:

"We were successful with moving my Mom into a safe and comfortable apartment where she can get all the support she needs, and can afford her new lifestyle. Thank You for your support.
-Larry Gilligan Jr."

Service:

"I asked & received many good responses to a number off nice places to move to///"

Service:

"My counselor, Miriam, was extremely responsive and helpful. She provided support and lots of resources."

Service:

"I was given several names, including prices for the respite time I needed. That certainly helped me choose."

Service:

"It was very helpful in getting us started to look for a place for my dad. The representative was friendly and we realized that it wasn't hard to set up visits. Those visits were so helpful in determining the best placement for him."


On 23-Jan-2016 the customer added:

"It was helpful. I appreciated the service."

Service:

"Reply was prompt, follow up was excellent and the information they shared was just what I needed."

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