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We ask all families who work with A Place for Mom to give us their honest feedback about our senior living referral service because customer satisfaction is our number one priority. The reviews are collected by Feefo.com, an independent third party, and inspire us to constantly improve the customer experience.
"A Place for Mom found assisted living facilities for me to check out for my mother. They also made initial contact and appointments for me with some of these facilities. They provided me with things to look for and questions to ask. I'm so glad A Place for Mom was there for us."
"Excellent! My advisor (Cathie Stiefel) was there with for me every step of the way with knowledge & understanding! As I am thousands of miles away, she was able to help me decide upon a place for my father were he is not only comfortable there but I am too! Thank you " A place for Mom" and especially Cathie!"
"Dovid was truly a life saver! Things moves so quickly and I couldn't have
done it without him. Talking with Dovid about my mothers swollen leg and my
moms other issues he suggested I call 911, thanks God I did. I found out she
had a blood clot and a brain tumor. I'm very thankful for all the training of your
staff. Thank You Dovid!
"Jaime Tomb is amazing! I had no sooner submitted my information regarding my brother-in-law, Charlie, on A Place for Mom's website on 2/12/15 at 8:00 am when my phone was ringing and it was Jaime asking me what she could do to help me. She immediately sent me a list of 5 assisted living communities who take care of diabetics. Over the course of a week, we were able to set up appointments to visit the communities, which were all outstanding, and on 2/19 my husband and I chose Sunrise of Newtown Square, PA for Charlie. On 3/06, Charlie was moved in to Sunrise. During this time, Jaime continually checked in with me. We are indebted to her for making this very difficult process and decision easier and a little less stressful. She is very compassionate, caring, and knowledgeable. We have told several people about our positive experience we had with A Place for Mom and Jaime."
"Outstanding assistance from Debbie - we can't thank you enough for her quick and very useful help to find a resbit stay from my Father.
Thank you, thank you!!
"Very helpful for providing a list of providers in another state. Good resource for different topics (articles emailed)."
"I was at my wits end and they swooped in like the cavalry and saved me and my dad."
"The counselor assigned to me reached out almost immediately when I requested help online. After a brief interview where the counselor inquired about my mom, her condition, her financial threshold and our desires for her care, she provided a list of locations for me to check out. As we had discussed, the locations provided me a full range of care options. It was easy to manage and arrange appointments with their online system and within 48 hours I had found a place for our mom that was ideal for all my family members, including my mom. I couldn't be more thrilled."
"They were always accessible to me, gave excellent and knowledgeable advice both pros and cons without displaying any biasis"
"Helped us get a start to finding the right community for my mother."
"I attempted to search for a place for my father on my own, but it was all too overwhelming. A Place for Mom made it far more manageable. So far, I am pleased with the location the service helped me find for my father."
"Very helpful information with fast response time to questions"
"Jeff La Goy was a huge help. he new what he was talking about and helped us throughout the entire process."
"Veronica was my advisor and she is excellent. I couldn't have done this process of getting my father into Brookdale East Mesa without her help. She spent many hours with me on the phone until he was placed. Again - thank you for being there when I needed you most.
"You helped us tremendously in finding possible locations for the care of our 94 year old mother."
"Gina Zadlock was wonderful; extremely kind and caring, VERY responsive. Thank you!"
"A Place for Mom was a God send. We had no idea where to begin looking for a placement for our loved one. Our adviser was awesome! She was sensitive, caring and understanding. She walked us through the entire process. The adviser set up and confirmed all of our appointments. She would also send tips on what to look for and questions to ask. After each appointment, we would receive a call inquiring whether or not the facility met our loved one's needs. Thanks to our adviser our loved one is now in a place where she feels safe and all of her needs are being met. Words can't express our extreme gratitude for the services we received from A Place for Mom. We highly recommend this company!"
"The person who helped us helped us not only understand what we were dealing with but also listened to us about our dealings with one of my siblings. The only suggestion I have is it would be nice if organizations would give people a check list of things we can check off what has to be done with our love one."
"A place for Mom came at a time when I was so overwhelmed with the decisions ahead of me. Liz was informed and attentive, she knew how to guide me thru the process, what steps to take, provided resources and wise counsel and gave me insight on how to make the best choice for the long haul. She was compassionate and understanding while I worked thru the emotions and options available to me. I am so grateful for this service, I have shared " a place for mom" with anyone who will listen. Thank you, Thank you, Thank you for offering this service at no cost. With so many other fees to pay, it was a huge relief. A free service that is useful is hard to come by these days. I give it 10 stars !!!!!!!"
"Good company good service"
Call toll-free: (877) 311-6099 8 a.m.-9 p.m.
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A Place for Mom is the largest assisted living referral service. We are paid by our participating communities, therefore our service is offered at no charge to families.
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