The Hamister Group, Inc

The staff is friendly and caring. They keep you apprised with everything that is going on with your loved one. The atmosphere is one of the best things and to know it is a caring place. I would like to see the price changed.

We have been extremely pleased with Northshore Heights. The facility looks more like a nice hotel and has great eye appeal, it is not institutional. For what they are doing for my aunt, it is a great value for the money. We know friends who have had relatives here and have had a good experience as well. They have been very accommodating with their food menu and that is a plus. I would highly recommend them.

The staff is super friendly and I think they are good with her. I would recommend this community to others.

The staff is very good, the facility is excellent, and the food is very good. The activities are wonderful, and the rooms are big and spacious, wonderful and lovely. I can’t find any fault with it. They have lots of activities, trips, a nice outdoor and picnic area, and walking paths. The linens, toilet furnishings, and lighting are good.

I immediately connected with the representatives at Shelby Gardens. I have spoken with two representatives and have had 2 virtual tours. They are close to our homes and offer some things that our loved one would enjoy. At the top of the list too.

We are so thankful mom spent her last years in your excellent care. There are not enough words to give proper thanks. We will never forget how your staff took care of our mom.

The staff seems to be very good and friendly. The take care of your loved ones very well. The location was a good fit for us. Room sizes seemed to be more than average. The layout of the community is good and the outdoor space is sufficient.

As soon as you walk in the door the feeling of caring and family greets you! My dad's day is full of things that keep him engaged and give him a sense of accomplishment. When I leave I know my dad is in the best place he can be! The entire staff truly cares about each resident and their family. Thank you, everyone at Forest Hill Heights Assisted Living and memory Care

Took a tour of Brompton Heights. Great environment happy residents. It looks like a perfect place for my loved ones.

My mother has been at Forest Hill Heights for over two years. I can not say enough about the fabulous staff. They genuinely enjoy caring for the residents and treat my mom like their own family. They engage her in daily activities, but also let her have time to herself when she wants. They are truly an inspiration to me, as it takes a special calling to care for dementia patients. I highly recommend FHH!

My mom has lived at Forest Hill Heights for over 3 years. They are the greatest and highly recommend them! They treat my mom like family and she is never bored because they offer so many daily activities. My mom was falling at home, forgetting to take her medicine and wasn't eating properly. Living at Forest Hill Heights has taken care of all these worries for me and my family. You won't be sorry, if you move your loved one to this facility.

Very warm and welcoming. Residents are always busy and lots of smiles and laughter.

My family moved moved my aunt here and she absolutely loves it! [Name removed], the activities director, is a God sent! She is amazing with everyone. The food is also very good. I would definitely recommend this facility!

I found Shelby Gardens smelling and looking clean. Staff was attentive, caring and welcoming. I loved that they didn’t have a lot of residents, only 25 beds in the Memory Care facility. Residents seemed happy. We were impressed with the facility overall.

My father lived here 6 years and we were always happy with the care he received. The facilities are always clean and they have recently updated the facility. This past weekend, my family was with my father when he passed away. The nurses and caregivers were amazing and the staff who stopped by to care for us and our family went above and beyond. You could just sense the "team" atmosphere among the staff there. Everyone communicated with each other and took pride in their roles. The day after my father passed, we ran into a young man who was collecting trash and told him about my father; he was so mature and kind in his response. He recalled the special bond he had with my father. The director at Shelby Gardens Place is a first-class leader of that team. My mother has interacted with her the most and has been impressed with her communication skills and responsiveness. She impressed me when she recounted a short period of time when the ice maker was being repaired and my dad wanted ice. This director picked up ice for him on the way to work on the days the ice maker was not working. Above and beyond!!!

Fabulous place. Small and home like, friendly, and extremely clean. Very caring staff. There a lot of options in the Memphis area but you wont be sorry selecting this place. My mom loves it! Her favorite things are the flower arranging they do every week and the Friday trips out. She loves the doctor that sees her there too.

We toured several facilities before deciding on Shelby Gardens Place for our Mom. We liked the convenient location and the building being situated away from the street. The large covered front porch with ceiling fans, rocking chairs, and patio furniture is very inviting. The staff and residents are friendly and helpful. There is a variety of entertainment and activities available to residents. There have been recent renovations made that are very nice. We have been very pleased with the choice we made.

Great place and care givers

Great nursing staff. Everyone seems happy here. The patients look clean and well cared for. It does seem a bit pricey for the size of the apartments though.

Moved our grandmother here because of the Activity Director [Name removed]. She is so good with all the residents. She takes time to go above and beyond to meet their needs. Our previous community was just not the same without her.