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Orchard Heights

5200 Chestnut Ridge Rd, Orchard Park, NY 14127
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street view of Orchard Heights
anonymous - Family/friend
5.0
Highly Recommended!!

My mother has been enjoying her stay at the Orchard Heights. The meals are wonderful I've had a chance to try them myself. They have a range of activities that the residents could engage in daily. The staff does a fantastic job keeping me informed and taking care of my loved one. I have no complaints about this community.... Read more

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About the facility Orchard Heights

Orchard Heights in Orchard Park, New York is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Orchard Heights is a community within The Hamister Group, Inc properties. See all The Hamister Group, Inc communities.

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Amenities at Orchard Heights

Health Care Services

Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided
Special Dining Programs

Facility Amenities

Transportation & parking

Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Indoor Common Areas

Services

Beautician

Memory care

Wander Guard or Similar System Available
Enclosed Courtyard

Activities

Devotional Activities Offsite
Activities On-site

Compare

Orchard Heights5200 Chestnut Ridge Rd, Orchard Park, NY 14127
Peregrine Senior Living at Orchard Park101 Sterling Drive, Orchard Park, NY 14127
Peregrine Senior Living at Cheektowaga575 Cayuga Creek Road, Cheektowaga, NY 14227
Elderwood Assisted Living at West Seneca580 Orchard Park Road, West Seneca, NY 14224
9.5
Review Score
28 reviews
9.3
Review Score
53 reviews
8.8
Review Score
23 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living

Reviews
for Orchard Heights

Write a Review

A Place for Mom has scored Orchard Heights with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Orchard Heights has 5 reviews with an average "overall experience" of 3.4 out of 5.

How we score communities
Cleanliness

3.6

Friendliness

3.6

Meals & Dining

No data collected

Care Services

3.4

Activities

3.4

Staff

No data collected

Value for Cost

3.4

Overall Experience
2
0
2
0
1
Date Submitted
0
0
0
Reviewer
0
3
2
0
Care Received
0
5
0
1-5 of 5 reviews
Sort by

1.0
Laurel - Family/Friend
Memory Care
May 4, 2018
Simple requests and no communication

Sent my 90 yro demented grandfather to the psych ward at ECMC- never notified his wife (a few rooms away), or his children (this was an issue addressed prior) and ignored orders to send him to Lakeshore if he absolutely needed to be sent out. Dementia patients don’t belong in a psych ward, that’s what your facility is paid to deal with- ESPECIALLY ECMC. For $10,000 a month and “medical staff” they should know this. Proves that money can’t buy knowledgeable staff. Unfortunately, this is one of the “better” facilities. Do your research and don’t let them do this to your family member. Oh, and the LPN that screamed at him because he wasn’t getting dressed fast enough.... he has dementia, it’s frustrating for everyone. If you can’t handle go work somewhere else. I am a medical professional, so I’m not some random person who doesn’t know anything about this process or treatment. I would never treat your family members like this. All we asked for was communication- family lives close (3 miles away) and is always there. We had a few simple requests if they felt they couldn’t handle him- like not sending him to a psych unit that has violent psychs (again, I worked with people who went there because they were so dangerous).

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
anonymous - Toured community
Memory Care
December 15, 2016
Verified Review
A tour for care

I toured this community and it was bigger then what I was looking for at thie time. The staff were nice and my questions. were answered, I saw that there were activities that were offered. It is clean and well maintained. I would suggest other families take a tour to see if this will meet the needs of a loved one for good care and the value.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
November 1, 2016
Verified Review
Highly Recommended!!

My mother has been enjoying her stay at the Orchard Heights. The meals are wonderful I've had a chance to try them myself. They have a range of activities that the residents could engage in daily. The staff does a fantastic job keeping me informed and taking care of my loved one. I have no complaints about this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
September 22, 2016

The staff was very friendly. The place did not seem warm and comfortable. It is a little pricey and if appointments are not close by they do not transport.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Memory Care
March 24, 2014
Nice but could be better

I do have to say that the staff was very nice and some truly stood out as going above and beyond . I was not pleased with the size of the memory care unit. The other areas are large and comfortable but the common/living area in memory care is small and in fact, there is not enough seating for the residents. Often, the staff has to bring in kitchen chairs and many residents cannot see the television due to lack of space. There is an atrium area that no one seems to use and could be better utilized for this space issue. Also, there are HUGE potholes in the entrance road. While I understand our winters cause this, it seems some temporary solution could be made. As the cost is $5000 per month, one would think it should be a little more upscale. In comparing other assisted living facilities, Orchard Heights, in my opinion, does have more assistance for those that need more care.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

4

Value for Cost

3


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Frequently Asked Questions about Orchard Heights

Orchard Heights offers Studio, 1 Bedroom, Semi-Private and 2 Bedrooms. Learn more.

Call (716) 662-0651 to reach a resident at Orchard Heights.

To reach a resident at Orchard Heights call: (716) 662-0651



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.