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Orchard Heights

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5200 Chestnut Ridge Rd, Orchard Park, NY 14127

5 reviews
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5 star
40%
4 star
0%
3 star
40%
2 star
0%
1 star
20%
See all reviews
8.4
Review score
127 reviews
9 facilities
For more information about senior living options:
(866) 374-4058
Orchard Heights
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anonymous
-
Family/friend
5.0
Highly Recommended!!
My mother has been enjoying her stay at the Orchard Heights. The meals are wonderful I've had a chance to try them myself. They have a range of activities that the residents could engage in daily. The staff does a fantastic job keeping me informed and taking care of my loved one. I have n

About the facility
Orchard Heights

Orchard Heights in Orchard Park, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at Orchard Heights

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided

Community Amenities

Transportation & parking

  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas

Services

  • Beautician

Activities

  • Devotional Activities Offsite
  • Activities On-site

Compare

Orchard Heights
Orchard Heights

5200 Chestnut Ridge Rd, Orchard Park, NY 14127

Peregrine Senior Living at Orchard Park community exterior
Peregrine Senior Living at Orchard Park

101 Sterling Drive, Orchard Park, NY 14127

Peregrine Senior Living at Cheektowaga community exterior
Peregrine Senior Living at Cheektowaga

575 Cayuga Creek Road, Cheektowaga, NY 14227

Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY 14224

Review score not available
9.5
Review score
28 reviews
9.5
Review score
28 reviews
5 star
72%
4 star
14%
3 star
0%
2 star
7%
1 star
7%
9.2
Review score
53 reviews
9.2
Review score
53 reviews
5 star
39%
4 star
25%
3 star
15%
2 star
6%
1 star
15%
8.8
Review score
24 reviews
8.8
Review score
24 reviews
5 star
55%
4 star
29%
3 star
8%
2 star
8%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Orchard Heights

5 reviews
5 star
40%
4 star
0%
3 star
40%
2 star
0%
1 star
20%
The Hamister Group, Inc
8.4
Review score127 reviews9 communities
Write a review
A Place for Mom has scored Orchard Heights with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Orchard Heights has 5 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.6
Friendliness
3.6
Care Services
3.4
Staff
Meals & Dining
Activities
3.4
Value for Cost
3.4
A Place for Mom has scored Orchard Heights with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Orchard Heights has 5 reviews with an average "overall experience" of 3.4 out of 5.
Parent company
The Hamister Group, Inc
8.4
Review score127 reviews9 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Laurel - Family/friend
Memory Care
May 4, 2018
1.0
Simple requests and no communication
Sent my 90 yro demented grandfather to the psych ward at ECMC- never notified his wife (a few rooms away), or his children (this was an issue addressed prior) and ignored orders to send him to Lakeshore if he absolutely needed to be sent out. Dementia patients don’t belong in a psych ward, that’s what your facility is paid to deal with- ESPECIALLY ECMC. For $10,000 a month and “medical staff” they should know this. Proves that money can’t buy knowledgeable staff. Unfortunately, this is one of the “better” facilities. Do your research and don’t let them do this to your family member. Oh, and the LPN that screamed at him because he wasn’t getting dressed fast enough.... he has dementia, it’s frustrating for everyone. If you can’t handle go work somewhere else. I am a medical professional, so I’m not some random person who doesn’t know anything about this process or treatment. I would never treat your family members like this. All we asked for was communication- family lives close (3 miles away) and is always there. We had a few simple requests if they felt they couldn’t handle him- like not sending him to a psych unit that has violent psychs (again, I worked with people who went there because they were so dangerous).
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
December 15, 2016
5.0
Verified Review
A tour for care
I toured this community and it was bigger then what I was looking for at thie time. The staff were nice and my questions. were answered, I saw that there were activities that were offered. It is clean and well maintained. I would suggest other families take a tour to see if this will meet the needs of a loved one for good care and the value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Family/friend
Memory Care
November 1, 2016
5.0
Verified Review
Highly Recommended!!
My mother has been enjoying her stay at the Orchard Heights. The meals are wonderful I've had a chance to try them myself. They have a range of activities that the residents could engage in daily. The staff does a fantastic job keeping me informed and taking care of my loved one. I have no complaints about this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 22, 2016
3.0
The staff was very friendly. The place did not seem warm and comfortable. It is a little pricey and if appointments are not close by they do not transport.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Memory Care
March 24, 2014
3.0
Nice but could be better
I do have to say that the staff was very nice and some truly stood out as going above and beyond . I was not pleased with the size of the memory care unit. The other areas are large and comfortable but the common/living area in memory care is small and in fact, there is not enough seating for the residents. Often, the staff has to bring in kitchen chairs and many residents cannot see the television due to lack of space. There is an atrium area that no one seems to use and could be better utilized for this space issue. Also, there are HUGE potholes in the entrance road. While I understand our winters cause this, it seems some temporary solution could be made. As the cost is $5000 per month, one would think it should be a little more upscale. In comparing other assisted living facilities, Orchard Heights, in my opinion, does have more assistance for those that need more care.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Viewing 1-5 out of 5 reviews

Neighborhoods
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Frequently Asked Questions
about Orchard Heights

Orchard Heights offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (716) 662-0651 to reach a resident at Orchard Heights.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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