The Hamister Group, Inc

Everything and everyone we have dealt with so far has been super, and we have had no complaints when it comes to the friendliness of the staff and their care services. In the beginning when our loved one was eating in the dining room every so often, she said the meals were fabulous. They would make anything she wanted if she didn't like what they were serving. However our loved one broke her hip and is completely bed ridden. The outside care services they have brought in to help with her care is completely on top of everything. They do a great job keeping us in the loop and help make decision regarding our loved ones care.

Our tour was very good. The staff were super helpful and friendly. We really liked them, and they were one of our top choices. It was just way too expensive.

They have anything you want. They have food available 24 by 7. I would recommend you check out the community. They have a chef on staff. You have a menu you can order from. They have Hershey’s ice cream you can have. The head nurse and how she catered to my loved one they got sick stand out. They have a flat fee for all the care, no matter how much care your loved one needs. This community is privately owned and I was able to get a hold of the staff whenever it was needed.

The staff has turned over and I know the new director coming in and I'm happy with the change as well. I highly recommend this community. The entire family has been impressed with the community. The staff was always available and kept me in contact with what is going on with my loved one and this is impressive to me. They allow virtual calls and they are flexible in keeping in contacting with our loved one, one per resident per day.

We have been extremely pleased with Northshore Heights. The facility looks more like a nice hotel and has great eye appeal, it is not institutional. For what they are doing for my aunt, it is a great value for the money. We know friends who have had relatives here and have had a good experience as well. They have been very accommodating with their food menu and that is a plus. I would highly recommend them.

The staff is very good, the facility is excellent, and the food is very good. The activities are wonderful, and the rooms are big and spacious, wonderful and lovely. I can’t find any fault with it. They have lots of activities, trips, a nice outdoor and picnic area, and walking paths. The linens, toilet furnishings, and lighting are good.

We are so thankful mom spent her last years in your excellent care. There are not enough words to give proper thanks. We will never forget how your staff took care of our mom.

As soon as you walk in the door the feeling of caring and family greets you! My dad's day is full of things that keep him engaged and give him a sense of accomplishment. When I leave I know my dad is in the best place he can be! The entire staff truly cares about each resident and their family. Thank you, everyone at Forest Hill Heights Assisted Living and memory Care

Took a tour of Brompton Heights. Great environment happy residents. It looks like a perfect place for my loved ones.

My mother has been at Forest Hill Heights for over two years. I can not say enough about the fabulous staff. They genuinely enjoy caring for the residents and treat my mom like their own family. They engage her in daily activities, but also let her have time to herself when she wants. They are truly an inspiration to me, as it takes a special calling to care for dementia patients. I highly recommend FHH!

My mom has lived at Forest Hill Heights for over 3 years. They are the greatest and highly recommend them! They treat my mom like family and she is never bored because they offer so many daily activities. My mom was falling at home, forgetting to take her medicine and wasn't eating properly. Living at Forest Hill Heights has taken care of all these worries for me and my family. You won't be sorry, if you move your loved one to this facility.

Very warm and welcoming. Residents are always busy and lots of smiles and laughter.

Great place and care givers

This community is working out well for my mother. I do feel comfortable with her move to this facility. She is safe, and in good hands. They have a good staff, and they have been kind when I visit. Also helpful when needed. When I go to visit her the community, and her room is nice, and clean. They offer nice activities, and provide good meals for the residents. It has been a good experience for us in this community, and I would recommend it.

Looked like several nice areas; from programs to dining to the separate areas; thought this looked like a well thought out program with a range of care options available

We are very pleased with the care our loved one is receiving at Forest Hill Heights. Change is difficult, but the people at FHH really help make the transition easier. Everyone is friendly and happy. This is a sign that the environment is a good one. We trust FHH and that is so important.

I would definitely recommend Foret Hill Heights because they have been amazing to my mother. I am very happy with the administration and staff. They have bent over backward to accommodate us and other residents, they make them feel at home. They also have activities 24/7! If a resident wakes up at 2 am and can't sleep, they will play cards or just talk with them. I am very pleased with this community.

My father stayed here for respite care. It was a very positive experience. The staff was very attentive to him and made him feel very welcome. There were many activities for him to participate in and he loved the food. It's the best community we've seen in this area.

My mother is doing much better since we first moved her in. The director has been very helpful and involved. My mother has made a lot of new friends and gotten involved with activities such as art. They are taking good care of her and even her friends that visits say she has never seen such a good operation. Hopefully, once my mother gets a roommate she will continue to do better.

I toured this community and it was bigger then what I was looking for at thie time. The staff were nice and my questions. were answered, I saw that there were activities that were offered. It is clean and well maintained. I would suggest other families take a tour to see if this will meet the needs of a loved one for good care and the value.