Pegasus Senior Living, LLC

They are currently on self isolation due to RSV virus. The health aides at Village at Rancho Solano are personable, patient and kind.

I would recommend it. We picked it because of location and services.

This is a pleasant, attractive, welcoming place. The staff is friendly and helpful. I am very comfortable with my decision to come here.

I find that the people make the place. They care and help us so willingly. They also treat their coworkers so helpfully.

Its a beautiful facility. Walking in there is like walking into a high end hotel. It's warm and welcoming. My aunt seems to be happy there. Moving from another state has been difficult for her, but she seems to be settling in with her daily routine. Communication is getting better with staff and myself.

I think they have a high staff turnover that affects the consistency of things like making the bed and laundry service. It has improved in the last week. I love the way they treat the residents, very kind and caring. They all seem to know my dad's name and greet him when they see him, that means a lot.

Bridgewood Gardens was very quick to address our families needs. We needed to move our mom from rehab to assisted living within a week. The staff took action and helped making this happen, worry free for my family. Thank you, that means so much!

I think they need quicker food services. I personally would like a combination of easy living and more lively music and entertainment.

Staff seems good. The housekeeping is good. Communication with the family- fair. The meals are good. I would possibly recommend this facility to others, but we are still pretty new to the facility so its too soon to say for sure.

Staff is warm and inviting, individual resident needs are taken into consideration to provide an optimal living experience. Food is nutritious, and delicious and tailored to the individual resident's needs. A very welcoming overall experience.

Overall we are mostly pleased with my mother’s care. The staff works hard and are very caring on the whole. They should be paid more; especially since the cost to live there went up quite a bit recently. Also, it would be nice if the memory care residents were included in more activities.

Our mom is very happy at Evergreen Place in Brockport! She feels her room is very cozy, and the housekeeping staff very accommodating to any needs she has. The food is delicious and she especially likes their chicken, turkey and pasta dishes. Her interaction with most of the CNA‘s is positive and uplifting. She has two aids that she feels love her like a mom. When you walk in you are greeted warmly and they always feel welcome. Emails are answered promptly by the Director [name removed]Mom loves the music activities, and the sense of belonging to a community. Overall, it has been a positive experience with a few bumps in the road but they have been minimal. We are happy.

Most of the staff were great. I picked ot becuase the cost and location were great. I would recommend to others but watch the billing. Twice they tried to bill me for the entire month when dad wasn't there.

I am happy with my father there just sad that the staffing shortage is an issue. But not evergreens fault.

The staff at The Legacy at Forest Ridge are very helpful, but on the Memory Care side, it is not always easy to get in and out of the locked area. I recommend that they use a door code or some other way to allow the families of Memory Care residents to visit their loved ones more easily. In addition, this facility does not include personal hygiene items, which others may. Housekeeping is weekly and they do a good job, but laundry tends to get mixed up a little. I would recommend The Legacy of Forest Ridge if you live in the area.

The main reason we chose The Landing at Queensbury over other places we looked at was because of the location, the great sales pitch, and it just seemed to be the best choice in the area. The staff for the most part are very nice. The food seems to be hit or miss. I think that the cost for what is provided seems a bit excessive.

The Havens has been a good experience for my father-in-law and for us as well. He enjoys living there, he especially enjoys the activities. Unfortunately, my father-in-law is a very picky eater so the dining experience has been a little underwhelming for him. That was the reason for the four stars below. As far as the staff, they are friendly & very helpful toward our needs. [name removed], in administration, has been very helpful to us and a joy to work with. So, The Havens has been a good place for my father-in-law. He has made many new friends.

My mother has been a resident since 2019. She loves her apartment and activities offered. She also enjoys her meals very much. I however, have had a few issues with the care plan, med technician, and bill preparation. Overall happy with her care.

My parents are currently residents at The Landing at Queensbury and their experience at this facility has been very good so far. The care services have been great. The staff, cleanliness, friendliness, activities and value for cost have been very good. My parents are doing very well at this facility and seem to be settled in well. I would recommend The Landing at Queensbury to others.

My loved one likes it and saw an old friend there which convinced her. Big Catholic community and Mass on Sunday. It's a nice place and the people are very friendly.