The Village at Rancho Solano

The food was awful. Dad's biggest complaint. For us they did not fix things quickly he waited 7 days for hot water in His room and made several calls to maintenance with no result. I had to come down to complain in person and demand it be fixed - no sense of urgency. They completely messed up his medication and did not refill prescriptions correctly.

We chose The Village at Rancho Salona because it closer to my dads wifes house so it was convenient. I have found the staff to be very friendly. The facility looks like it is well kept, although my dad has had his shower plug up and there was a trip hazard in his room. Both of those things have since then been fixed though. Overall I think it is a good place and I would recommend it to others looking.

The staff are very friendly and respectful of the residents. My loved one can be difficult and I see them treat them with patience and kindness. I find I do have to stay on top of everything all the time. They're not good on following up with you for phone messages.

The facade is nice. The people are pleasant. But they are understaffed for the number of residents. The staff are nice - they're just overloaded. Maintenance has been slow. We went without hot water for five days, which is not acceptable. There were things that were not working or up to code when we moved in. I would not chose this place for anyone I care about.

It was a terrible experience for my loved one and family. I wouldn't recommend anybody sending their loved ones to this community. If you do place a loved one in the community; I would recommend you place a camera in your loved one's room, and remove any personal belongs of value from your loved one and your loved one's room. My loved one had personal belongings stolen from them, and this was a horrible way for my loved on to end their time on this earth.

The facility is nestled up against the beautiful hills near vineyards and a sweet elementary school. The staff is very caring and attentive. They make the place feel like home by allowing their residents to freely move about. No assigned seating in the dining hall allows people to make new friends and feels relaxed and enjoyable. Residents can attend many different functions and activities. The rooms are spacious and clean with lots of closet space and a big kitchen area with many drawers. Everyone has a balcony allowing residents to enjoy the outside from their rooms. The staff is always quick to respond to calls with a helpful and friendly attitude. I am very happy my mom is in such a loving environment.

I was really impressed by the facilities and staff. This is on my short list.

I have no complaints of how things had went during my tour of this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan and thought they had a great selection of amenities for the residents. It was just not the right fit for us in the end decision.

This is a very beautiful and upgraded facility. Downside - you are charged separate fees for necessities, such as bathing, dressing, etc. Also, there is a school nearby that could be pleasant at times, but it could also be a headache . . . . . Staff was great.

I walked out with a pie the chef had made and some meat seasoning from the community that were given to me. They were so nice, the staff was really attentive and payed attention to the needs that we were looking for my loved one. The community had housekeeping and laundry service available. The atmosphere i felt was nice and friendly. I would recommend a tour of this place.

My Dad, who is 92, decided that after living alone for 11 years since my moms death it was time to make a change. He asked for only 3 things.... to be in Fairfield, be near Travis Air Force Base, & have some of the residents be veterans. Brookdale came up on my search and since I had done a craft show at the VacaVille Brookdale I knew what it was like. As of right now, he does not need the extra assistance from the caregivers but know that they gave great care from what I saw at VacaVille. I really liked the looks of Brookdale in Fairfield right off. After our initial meeting, he knew that was where he wanted to live and told me to write out the deposit check (it was the first place he looked at). He was very impressed with the staff that we met with, but when he met Heather he was sure that it was the place for him. He thinks she walks on water and so do I. He has been there for a little over 3 weeks and couldn't be happier. Dad got the room he was first shown which pleased him so much. It is a studio apartment and it is so spacious. First floor with his patio (which he uses every day) overlooking the putting green and also near the dining room. My son, who is a golfer, goes to the putting green with him or dad watches from his patio. Dad says it is sad that he never sees anyone else using it, but it is something dad and Zack can enjoy together. Being dad's oldest child and also POA, I have been the one setting up his entire move in and have also been very impressed with the staff and surroundings. The meals are also amazing and can't say enough about the waitress staff. It didn't take them very long at all to know that he likes his food HOT and what his favorite breakfasts are. They bring him his coffee and then return with his breakfast without him having to order. And friendly like you can't imagine. My dad has a great sense of humor and loves to kid with them and they kid right back. I have gotten to eat quite a few meals with him and have never been disappointed. He usually calls me each day to tell me funny stories that usually happen at meals. He has met some very nice people during meals. If I had to say one negative thing it would be the lack of automatic doors within the building, bathrooms especially. After eating lunch his first day he used the bathroom and tore off skin on his hand and started to bleed due to the very heavy doors. Being in a walker it is very hard to open the heavy doors. The staff (Heather) was right there to take care of his injury. So many of my Facebook friends have know my dad forever and are always asking about him. They love the fact that he is so happy and are always sending him messages for me to pass on. One friend was so pleased with my posts she asked me to send her all the info I had. They are looking into it for her father in law. Believe it or not after only 3 weeks there he looks better, sleeping better and overall really enjoying life.

Exelent facility!!

It's been a little over a moth and my Mom loves it there! She's made quite a few friends and even participating in the activities! The place is by far one of the nicest senior communities and the food is amazing AND salt free. The dessert is to die for! The staff are absolutely wonderful and beyond helpful! This was definitely a God send!

Unfortunately Brookdale's memory care section has been without a director for many months and the lack of care shows. Not unusual for the most important elder care employees, the caregivers who actually put their hands on mom or dad or gramma or grandpa, to be underpaid and over worked, and that is the case currently at Brookdale Fairfield. It's not that the caregivers don't try but they are understaffed and over-worked and it shows. If you plan to visit hold your breath... UPDATE>>> A new memory care director is on site. When we tried to contact him he was in his office on his cell phone with the door closed. I'm sure it was important. We will give him a few weeks to see if conditions improve, otherwise our family member will be relocating. What a messed up facility in a messed up industry...

Since Brookdale took over, this place has gone downhill. Many long term staff members are leaving and cleanliness is slipping. It concerns me to see this facility rated so highly when clearly the bottom line is not patient care, but the almighty dollar.

Toured it so can't really rate the value of it. They treated us beautifully. The grounds is fabulous. I don't have much to compare it to but it's in southern California so there is a lot of competition. I'm sure there are fancier places but out of my price range. Seems promising.

It is a nice looking, well kept, clean community, and the staff have all been very friendly and professional. They take great care of all their residents here, and we're very pleased with them overall.

Overall Brookdale Fairfield seems like a nice place, however as of this review they are currently without a director for their memory care section. The aide staff and the medtechs do a great job taking care of the residents, but the activities have suffered a bit since the director left.