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Heritage Monona

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111 Owen Road, Monona, WI 53716

7.9
Review score
67 reviews
Add review
7.9
Review score
67 reviews
5 star
37%
4 star
40%
3 star
15%
2 star
4%
1 star
4%
See all reviews
7.5
Review score
417 reviews
16 facilities
For pricing & availability:
(866) 374-4058
Heritage Monona
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Heritage Monona community exterior
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22 Floor plans available
Heritage Monona in google map
street view of Heritage Monona

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Anonymous
-
Family/friend
4.0
Heritage Monona
My loved one was only here for 2 weeks for a respite stay. We choose the facility on based location and familiarity. They had good staff and good food, but they need more activities.

About the facility
Heritage Monona

Welcome to Heritage Monona, where you can receive high-quality assisted living and memory care services in Monona, Wisconsin. This community runs on the principles of ensuring each resident is treated with dignity, choice, privacy, individuality, and independence.

Monona, Wisconsin is a suburb of the state capitol, Madison, and rests on the southeastern shore of Lake Monona. Residents at Heritage Monona may enjoy the close proximity to the lake and take advantage of the shoreline parks, beaches, and fishing. This area is perfect for seniors looking to get in touch with nature and enjoy life near the lake — while still receiving the high-quality care they need.

Community Amenities and Services

Staff members at Heritage Monona are specially trained in providing memory care and are also equipped to provide incontinence care, diabetic care, and medication management services. Community specialists are available to provide additional services as needed.

Residents enjoy three chef-inspired meals per day in the restaurant-style dining room. Dietary accommodations can be made as needed — to ensure all residents are satisfied and well-fed. Residents may take advantage of the spacious indoor and outdoor common areas and community events and activities, in-between meal times. Read a book in the library, take...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Heritage Monona

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage Monona

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Heritage Monona community exterior
Heritage Monona

111 Owen Road, Monona, WI 53716

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Brookdale Middleton Century Avenue
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7.9
Review score
67 reviews
7.9
Review score
67 reviews
5 star
37%
4 star
40%
3 star
15%
2 star
4%
1 star
4%
9.7
Review score
105 reviews
9.7
Review score
105 reviews
5 star
54%
4 star
32%
3 star
7%
2 star
4%
1 star
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9.5
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7 reviews
9.5
Review score
7 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
30 reviews
9.2
Review score
30 reviews
5 star
33%
4 star
30%
3 star
13%
2 star
7%
1 star
17%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Amenities
at Heritage Monona

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Pureed Meals
  • Vegetarian
  • Special Dining Programs
  • Room Service
  • Restaurant Style Dining
  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • No Sugar

Room Amenities

  • Handicap Accessible
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Garden View
  • Kitchenette
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Indoor Common Areas
  • Meeting Room
  • Outdoor Common Areas
  • Outside Patio
  • Private Bath
  • Beauty Salon
  • Computer or Media Center
  • Barber Shop
  • Library

Recreational areas

  • Jacuzzi
  • Arts and Crafts Center
  • Fitness Center
  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • BBQs or Picnics
  • Holiday Parties
  • Live Musical Performances
  • Devotional Activities Offsite
  • Happy Hour
  • Birthday Parties
  • Christian Services
  • Community Service Programs
  • Wii Bowling
  • Cooking Classes
  • Walking Club
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Activities Off-site
  • Activities On-site
  • Gardening Club
  • Day Trips and Outings
  • Protestant Services
  • Trivia Games
  • Cards / Pinochle Club
  • Stretching Classes
  • Reminiscence Programs
  • Devotional Activities On-Site
  • Sensory-based Programs

Reviews

for Heritage Monona

7.9Review score67 reviews
7.9
Review score
67 reviews
5 star
37%
4 star
40%
3 star
15%
2 star
4%
1 star
4%
Heritage Senior Living
7.5
Review score417 reviews16 communities
Write a review
A Place for Mom has scored Heritage Monona with 7.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Heritage Monona has 67 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
3.9
Meals & Dining
3.8
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Heritage Monona with 7.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Heritage Monona has 67 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Heritage Senior Living
7.5
Review score417 reviews16 communities
Logo for Heritage Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 67 reviews
Anonymous - Family/friend
Assisted Living
January 19, 2024
2.0
Verified Review
Review for Heritage Monona
They have listened to our complaints. Looks good from outside but beware staff are not as friendly as outside looks. Picked because moms moms term care insure for sure covered it.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
January 11, 2024
5.0
Verified Review
Our Experience
I think everything is as expected. Mom is very particular and struggling with loss of independence.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Anonymous - Family/friend
Assisted Living
January 9, 2024
4.0
Verified Review
Heritage Monona
My loved one was only here for 2 weeks for a respite stay. We choose the facility on based location and familiarity. They had good staff and good food, but they need more activities.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 11, 2023
4.0
Verified Review
Our Experience
Transition into Memory Care went well. My mom has no objections to the food - she eats well there. There seems to be a lot of issues with staffing/turnover, so the cleanliness is spotty and sometimes poor.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Elizabeth - Family/friend
Assisted Living
October 17, 2023
5.0
Verified Review
Friendly and caring staff.
Honestly, I can give 5 stars in all categories, but especially with friendliness of staff and value for cost. Everyone is so professional and kind, very timely in getting back to me, taking great care of Mom
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 8, 2023
2.0
Verified Review
Heritage Monona Review
Overall mediocre to sub-par experience. Lovely facilities nice individual rooms a nice selection of activities. Large emphasis on resident independence only very little assistance and very understaffed. High rate of turnover. I would only recommend for someone looking for very, very minimal care.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
1
KS - Family/friend
Assisted Living
July 8, 2023
1.0
Verified Review
Looks are deceiving.
My father's room was a pig stye the day we moved in. We cleaned it for over 8 hours, and it was never cleaned again. It had a big problem with ants and flies. I had to put my father's clothes out in the hallway to get them washed. He was not bathed until Hospice got on board. The rates went up every 2 months. I had a nurse try to pressure me into having my father move to memory care, saying that my father needed more care, which is more expensive. My father wasn't getting any care. My father didn't want to wear the call button because no one would answer it. He had better luck leaving his door open to and wheel his wheelchair to find someone. My father was sane enough to figure out that wearing the button didn't work, and yet they were pushing for him to be moved to memory care??? The food was ok, but it was rare that there was butter, salt, pepper, sugar, cream, or condiments. Silverware and coffee cups were always short in supply. The office staff always had their heads on the computer screen and had no time to actually talk about my father's care. The aids that cared were overworked, and the aids that didn't care were on Facebook or texting. I visited my dad every day as I knew he was not being cared for.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
JF - Family/friend
Assisted Living
June 27, 2023
3.0
Verified Review
Resident's Daughter
Heritage Monona was an okay place for Mom to be. Nothing fancy or special. I would have liked to have seen more activities available for the independent residents. Also a daily meal was stated on the website but was never given. I do know this was during the latter part of COVID times but...
Cleanliness
3
Friendliness
3
Staff
3
Activities
3
Value for Cost
3
Anonymous - Toured community
Assisted Living
May 19, 2023
4.0
Verified Review
Our tour of Heritage Monona
We toured Heritage Monona during our search for Assisted Living for our loved one. This facility seemed very nice. It was very clean and modern. The staff were welcoming and helpful.
Stephen - Family/friend
Assisted Living
March 14, 2023
5.0
Verified Review
Making mom happy - as a family very appreciative
The friendliness of the staff members gets a 5+. Even with the struggles of them being understaffed like so many places, they do everything they can to make our loved one happy. They have been so good to her, they are so kind and helpful. The meals and dining service is very good as well as the activities. Based on our experience so far with Heritage Monona, we would absolutely recommend them to other families. As a family we are very appreciative of everything they have done for us so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Gary - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Underwhelmed with the reality
What was promised when we were looking and what is reality are far apart and somewhat disappointing but at this time we feel it is better to try and work with Heritage on improving rather than looking to go elsewhere which we feel would be more detrimental to my mother's well being. Lack of a consistent leader appears to be the main issue. Has been a lot of management turnover in the 3+ months we've been there. If that settles down they may be able to make some progress.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
1
Anonymous - Toured community
Assisted Living
February 15, 2023
5.0
Verified Review
Tour Review
Our family had an in person tour and we thought the tour experience great, really nice facility but they were just notable to accommodate our loved one due to their level of care.
Anonymous - Family/friend
Assisted Living
February 10, 2023
4.0
Verified Review
Our Family Experience
The cleanliness is good but their apartment gets about 2 stars. The care service orders are followed but not the things like charging my mom's hearing aids or changing bed linens. We do wish there were more activities!
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Toured community
Assisted Living
November 9, 2022
3.0
Verified Review
I Toured This Community
The staff was nice when I toured this community. Wasn’t a fan of the in wall heating and air conditioning, the room felt too much like a hotel room.
anonymous - Family/friend
Assisted Living
July 18, 2022
3.0
Verified Review
It could be a really great place with enough staff
Our loved one thinks the meals are generally good but sometimes the dining service is slow so the meals aren't delivered on time and occasionally can be cold. We do think the value is over priced and right now they are understaffed which we are sure is out of their control
Cleanliness
3
Friendliness
4
Staff
4
Meals & Dining
4
Value for Cost
2
Anonymous - Toured community
Memory Care
June 30, 2022
5.0
Verified Review
Tour of Heritage
I toured Heritage Monona and it was like a five star hotel. The tour was excellent and the people I met were very nice and cordial. The community itself was clean and upscale. It was above and beyond everything you could imagine; and that's fine for those who still have their faculties, but my MIL (who needs memory care) wouldn't be able to use what they had to offer. It was a bit over the top for what we needed and I would rather put money into personal care, rather than chandeliers and mahogany. We chose another community because we didn't want to pay for the environment, and my MIL wouldn't be able to enjoy or take advantage of Heritage.
anonymous - Toured community
Memory Care
February 1, 2022
4.0
Verified Review
I would recommend, and very nice
The Heritage Monona community took really good of our loved one while she was there.
anonymous - Toured community
Assisted Living
January 12, 2022
4.0
Verified Review
Tour of Heritage
Heritage Monona seemed like a great facility, it was our 2nd choice. The reason we did not choose them was just due to the cost and it was not as homey as we were hoping for.
Anonymous - Family/friend
Assisted Living
January 7, 2022
4.0
Verified Review
New Management is Making Strides
They are under new management and they are trying to do their best they can. I would recommend the community to others. The residents are provided three meals a day and snacks, with several choices for breakfast. Evening meal is a little less fancy.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
August 8, 2021
4.0
Heritage is a very nice looking facility. [name removed] was helpful during the tour. There was a bit of confusing communication as I wanted to tour both assisted living and independent living. [name removed] gave us a tour of the assisted living section and a little bit of the independent living although we were unable to view an apartment.
Cleanliness
4
Friendliness
4
Care Services
4
Activities
4
Value for Cost
4
Viewing 1-20 out of 67 reviews

Neighborhoods
around Heritage Monona

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Heritage Monona

Heritage Monona offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage Monona 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 441-9990 to reach a resident at Heritage Monona.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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