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Heritage Monona

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111 Owen Road, Monona, WI 53716

8.1
Review score
69 reviews
Add review
8.1
Review score
69 reviews
5 star
36%
4 star
40%
3 star
16%
2 star
4%
1 star
4%
See all reviews
7.6
Review score
427 reviews
16 facilities
For pricing & availability:
(866) 374-4058
Heritage Monona
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Heritage Monona community exterior
2525 Photos available
22 Floor plans available
Heritage Monona in google map
street view of Heritage Monona

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Anonymous
-
Family/friend
4.0
A nice community
Actually, my folks moved the end of August because my Mom needed memory care and they did not have a unit in memory care that would fit 2 people. Med passers and activities staff were very friendly. They enjoyed the live music.

About the facility
Heritage Monona

Welcome to Heritage Monona, where you can receive high-quality assisted living and memory care services in Monona, Wisconsin. This community runs on the principles of ensuring each resident is treated with dignity, choice, privacy, individuality, and independence.

Monona, Wisconsin is a suburb of the state capitol, Madison, and rests on the southeastern shore of Lake Monona. Residents at Heritage Monona may enjoy the close proximity to the lake and take advantage of the shoreline parks, beaches, and fishing. This area is perfect for seniors looking to get in touch with nature and enjoy life near the lake — while still receiving the high-quality care they need.

Community Amenities and Services

Staff members at Heritage Monona are specially trained in providing memory care and are also equipped to provide incontinence care, diabetic care, and medication management services. Community specialists are available to provide additional services as needed.

Residents enjoy three chef-inspired meals per day in the restaurant-style dining room. Dietary accommodations can be made as needed — to ensure all residents are satisfied and well-fed. Residents may take advantage of the spacious indoor and outdoor common areas and community events and activities, in-between meal times. Read a book in the library, take...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Heritage Monona

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage Monona

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Heritage Monona community exterior
Heritage Monona

111 Owen Road, Monona, WI 53716

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Brookdale Madison West

413 & 429 S. Yellowstone Drive, Madison, WI 53719

8.1
Review score
69 reviews
8.1
Review score
69 reviews
5 star
36%
4 star
40%
3 star
16%
2 star
4%
1 star
4%
9.7
Review score
107 reviews
9.7
Review score
107 reviews
5 star
54%
4 star
32%
3 star
7%
2 star
4%
1 star
3%
9.5
Review score
7 reviews
9.5
Review score
7 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
85 reviews
9.2
Review score
85 reviews
5 star
53%
4 star
29%
3 star
12%
2 star
4%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Memory Care

Amenities
at Heritage Monona

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Vegetarian
  • No Sugar
  • Meals Provided
  • Special Dining Programs
  • Pureed Meals
  • Guest Meals
  • Low / No Sodium
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette
  • Air Conditioned
  • Handicap Accessible
  • Garden View

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Barber Shop
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio
  • Library
  • Central Fireplace
  • Private Bath
  • Computer or Media Center
  • Outdoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Jacuzzi
  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Sensory-based Programs
  • Trivia Games
  • Activities On-site
  • Activities Off-site
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Live Musical Performances
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Christian Services
  • Yoga / Chair Yoga
  • Cooking Classes
  • Stretching Classes
  • Cards / Pinochle Club
  • Devotional Activities On-Site
  • Community Service Programs
  • Art Classes
  • Holiday Parties
  • Reminiscence Programs
  • Wii Bowling
  • Gardening Club
  • BBQs or Picnics
  • Brain fitness / Dakim
  • Happy Hour
  • Walking Club
  • Protestant Services

Reviews

for Heritage Monona

8.1Review score69 reviews
8.1
Review score
69 reviews
5 star
36%
4 star
40%
3 star
16%
2 star
4%
1 star
4%
Heritage Senior Living
7.6
Review score427 reviews16 communities
Write a review
A Place for Mom has scored Heritage Monona with 8.1 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Heritage Monona has 69 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
4.0
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.7
A Place for Mom has scored Heritage Monona with 8.1 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Heritage Monona has 69 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Heritage Senior Living
7.6
Review score427 reviews16 communities
Logo for Heritage Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 69 reviews
Gary - Family/friend
Assisted Living
July 15, 2024
3.0
Verified Review
Don't be fooled by good first impression
I will not recommend Heritage to anyone in the future High turnover of staff and management makes care very inconsistent. The good staff that cares and does their job leaves after short time while the ones that sit around and are constantly on their phones are the ones that stick around. Menus are mostly processed foods with very little effort to include fresh fruits and vegetables. Not the most nutritious menu they could be serving. Staff has not been consistent with following the care plan for [name removed] and it has lead to falls and injuries that could have been prevented. [name removed] is now on state assistance and that has us now looking to them to help improve the situation.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
2
Anonymous - Family/friend
Assisted Living
May 30, 2024
4.0
Verified Review
A nice community
Actually, my folks moved the end of August because my Mom needed memory care and they did not have a unit in memory care that would fit 2 people. Med passers and activities staff were very friendly. They enjoyed the live music.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 19, 2024
2.0
Verified Review
Review for Heritage Monona
They have listened to our complaints. Looks good from outside but beware staff are not as friendly as outside looks. Picked because moms moms term care insure for sure covered it.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
January 11, 2024
5.0
Verified Review
Our Experience
I think everything is as expected. Mom is very particular and struggling with loss of independence.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Anonymous - Family/friend
Assisted Living
January 9, 2024
4.0
Verified Review
Heritage Monona
My loved one was only here for 2 weeks for a respite stay. We choose the facility on based location and familiarity. They had good staff and good food, but they need more activities.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 11, 2023
4.0
Verified Review
Our Experience
Transition into Memory Care went well. My mom has no objections to the food - she eats well there. There seems to be a lot of issues with staffing/turnover, so the cleanliness is spotty and sometimes poor.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Elizabeth - Family/friend
Assisted Living
October 17, 2023
5.0
Verified Review
Friendly and caring staff.
Honestly, I can give 5 stars in all categories, but especially with friendliness of staff and value for cost. Everyone is so professional and kind, very timely in getting back to me, taking great care of Mom
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 8, 2023
2.0
Verified Review
Heritage Monona Review
Overall mediocre to sub-par experience. Lovely facilities nice individual rooms a nice selection of activities. Large emphasis on resident independence only very little assistance and very understaffed. High rate of turnover. I would only recommend for someone looking for very, very minimal care.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
1
KS - Family/friend
Assisted Living
July 8, 2023
1.0
Verified Review
Looks are deceiving.
My father's room was a pig stye the day we moved in. We cleaned it for over 8 hours, and it was never cleaned again. It had a big problem with ants and flies. I had to put my father's clothes out in the hallway to get them washed. He was not bathed until Hospice got on board. The rates went up every 2 months. I had a nurse try to pressure me into having my father move to memory care, saying that my father needed more care, which is more expensive. My father wasn't getting any care. My father didn't want to wear the call button because no one would answer it. He had better luck leaving his door open to and wheel his wheelchair to find someone. My father was sane enough to figure out that wearing the button didn't work, and yet they were pushing for him to be moved to memory care??? The food was ok, but it was rare that there was butter, salt, pepper, sugar, cream, or condiments. Silverware and coffee cups were always short in supply. The office staff always had their heads on the computer screen and had no time to actually talk about my father's care. The aids that cared were overworked, and the aids that didn't care were on Facebook or texting. I visited my dad every day as I knew he was not being cared for.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
JF - Family/friend
Assisted Living
June 27, 2023
3.0
Verified Review
Resident's Daughter
Heritage Monona was an okay place for Mom to be. Nothing fancy or special. I would have liked to have seen more activities available for the independent residents. Also a daily meal was stated on the website but was never given. I do know this was during the latter part of COVID times but...
Cleanliness
3
Friendliness
3
Staff
3
Activities
3
Value for Cost
3
Anonymous - Toured community
Assisted Living
May 19, 2023
4.0
Verified Review
Our tour of Heritage Monona
We toured Heritage Monona during our search for Assisted Living for our loved one. This facility seemed very nice. It was very clean and modern. The staff were welcoming and helpful.
Stephen - Family/friend
Assisted Living
March 14, 2023
5.0
Verified Review
Making mom happy - as a family very appreciative
The friendliness of the staff members gets a 5+. Even with the struggles of them being understaffed like so many places, they do everything they can to make our loved one happy. They have been so good to her, they are so kind and helpful. The meals and dining service is very good as well as the activities. Based on our experience so far with Heritage Monona, we would absolutely recommend them to other families. As a family we are very appreciative of everything they have done for us so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Gary - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Underwhelmed with the reality
What was promised when we were looking and what is reality are far apart and somewhat disappointing but at this time we feel it is better to try and work with Heritage on improving rather than looking to go elsewhere which we feel would be more detrimental to my mother's well being. Lack of a consistent leader appears to be the main issue. Has been a lot of management turnover in the 3+ months we've been there. If that settles down they may be able to make some progress.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
1
Anonymous - Toured community
Assisted Living
February 15, 2023
5.0
Verified Review
Tour Review
Our family had an in person tour and we thought the tour experience great, really nice facility but they were just notable to accommodate our loved one due to their level of care.
Anonymous - Family/friend
Assisted Living
February 10, 2023
4.0
Verified Review
Our Family Experience
The cleanliness is good but their apartment gets about 2 stars. The care service orders are followed but not the things like charging my mom's hearing aids or changing bed linens. We do wish there were more activities!
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Toured community
Assisted Living
November 9, 2022
3.0
Verified Review
I Toured This Community
The staff was nice when I toured this community. Wasn’t a fan of the in wall heating and air conditioning, the room felt too much like a hotel room.
anonymous - Family/friend
Assisted Living
July 18, 2022
3.0
Verified Review
It could be a really great place with enough staff
Our loved one thinks the meals are generally good but sometimes the dining service is slow so the meals aren't delivered on time and occasionally can be cold. We do think the value is over priced and right now they are understaffed which we are sure is out of their control
Cleanliness
3
Friendliness
4
Staff
4
Meals & Dining
4
Value for Cost
2
Anonymous - Toured community
Memory Care
June 30, 2022
5.0
Verified Review
Tour of Heritage
I toured Heritage Monona and it was like a five star hotel. The tour was excellent and the people I met were very nice and cordial. The community itself was clean and upscale. It was above and beyond everything you could imagine; and that's fine for those who still have their faculties, but my MIL (who needs memory care) wouldn't be able to use what they had to offer. It was a bit over the top for what we needed and I would rather put money into personal care, rather than chandeliers and mahogany. We chose another community because we didn't want to pay for the environment, and my MIL wouldn't be able to enjoy or take advantage of Heritage.
anonymous - Toured community
Memory Care
February 1, 2022
4.0
Verified Review
I would recommend, and very nice
The Heritage Monona community took really good of our loved one while she was there.
anonymous - Toured community
Assisted Living
January 12, 2022
4.0
Verified Review
Tour of Heritage
Heritage Monona seemed like a great facility, it was our 2nd choice. The reason we did not choose them was just due to the cost and it was not as homey as we were hoping for.
Viewing 1-20 out of 69 reviews

Neighborhoods
around Heritage Monona

See what the neighborhood has to offer and what’s nearby:
Heritage Monona in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about Heritage Monona

Heritage Monona offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage Monona 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 441-9990 to reach a resident at Heritage Monona.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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