A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living

Heritage Monona

111 Owen Road, Monona, WI 53716

For pricing & availability


Heritage Monona community exterior
25 Photos
25 Photos available
2 Floor plans
2 Floor plans available
Heritage Monona in google map
street view of Heritage Monona
Stephen - Loved one of resident/client
5.0
Making mom happy - as a family very appreciative

The friendliness of the staff members gets a 5+. Even with the struggles of them being understaffed like so many places, they do everything they can to make our loved one happy. They have been so good to her, they are so kind and helpful. The meals and dining service is very good as well as the activities. Based on our experience so far with Heritage Monona, we would absolutely recommend them to other families. As a family we are very appreciative of everything they have done for us so far.... Read more

Read all reviews

About the facility Heritage Monona

Welcome to Heritage Monona, where you can receive high-quality assisted living and memory care services in Monona, Wisconsin. This community runs on the principles of ensuring each resident is treated with dignity, choice, privacy, individuality, and independence.

Monona, Wisconsin is a suburb of the state capitol, Madison, and rests on the southeastern shore of Lake Monona. Residents at Heritage Monona may enjoy the close proximity to the lake and take advantage of the shoreline parks, beaches, and fishing. This area is perfect for seniors looking to get in touch with nature and enjoy life near the lake — while still receiving the high-quality care they need.

Community Amenities and Services

Staff members at Heritage Monona are specially trained in providing memory care and are also equipped to provide incontinence care, diabetic care, and medication management services. Community specialists are available to provide additional services as needed.

Residents enjoy three chef-inspired meals per day in the restaurant-style dining room. Dietary accommodations can be made as needed — to ensure all residents are satisfied and well-fed. Residents may take advantage of the spacious indoor and outdoor common areas and community events and activities, in-between meal times. Read a book in the library, take...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Heritage Monona is a community within Heritage Senior Living properties. See all Heritage Senior Living communities.

Pricing for Heritage Monona

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo
Unlock Pricing
1 Bedroom
Starting at
$XXXX
/mo
Unlock Pricing
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Toursat Heritage Monona

Select a preferred time
Fri
31
Mar
Sat
1
Apr
Sun
2
Apr
Mon
3
Apr
Tue
4
Apr

Amenities at Heritage Monona

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Chopped Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

No weight limit
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Jacuzzi
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Art Classes

Reviews

for Heritage Monona
4.0(58 reviews)
Write a Review
Cleanliness

4.0

Friendliness

4.1

Meals & Dining

4.2

Care Services

3.9

Activities

3.9

Staff

4.6

Value for Cost

3.8

Overall Experience
23
23
9
1
2
Date Submitted
5
7
11
Reviewer
3
28
26
1
Care Received
9
49
1-20 of 58 reviews
Sort by

5.0
Stephen - Loved one of resident/client
Assisted Living
March 14, 2023
Verified Review
Making mom happy - as a family very appreciative

The friendliness of the staff members gets a 5+. Even with the struggles of them being understaffed like so many places, they do everything they can to make our loved one happy. They have been so good to her, they are so kind and helpful. The meals and dining service is very good as well as the activities. Based on our experience so far with Heritage Monona, we would absolutely recommend them to other families. As a family we are very appreciative of everything they have done for us so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Staff

5


3.0
Gary - Loved one of resident/client
Assisted Living
February 23, 2023
Verified Review
Underwhelmed with the reality

What was promised when we were looking and what is reality are far apart and somewhat disappointing but at this time we feel it is better to try and work with Heritage on improving rather than looking to go elsewhere which we feel would be more detrimental to my mother's well being. Lack of a consistent leader appears to be the main issue. Has been a lot of management turnover in the 3+ months we've been there. If that settles down they may be able to make some progress.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

4

Staff

5

Value for Cost

1


5.0
Anonymous - Toured community
Assisted Living
February 15, 2023
Verified Review
Tour Review

Our family had an in person tour and we thought the tour experience great, really nice facility but they were just notable to accommodate our loved one due to their level of care.


4.0
Anonymous - Loved one of resident/client
Assisted Living
February 10, 2023
Verified Review
Our Family Experience

The cleanliness is good but their apartment gets about 2 stars. The care service orders are followed but not the things like charging my mom's hearing aids or changing bed linens. We do wish there were more activities!

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

3


3.0
Anonymous - Toured community
Assisted Living
November 9, 2022
Verified Review
I Toured This Community

The staff was nice when I toured this community. Wasn’t a fan of the in wall heating and air conditioning, the room felt too much like a hotel room.


3.0
anonymous - Loved one of resident/client
Assisted Living
July 18, 2022
Verified Review
It could be a really great place with enough staff

Our loved one thinks the meals are generally good but sometimes the dining service is slow so the meals aren't delivered on time and occasionally can be cold. We do think the value is over priced and right now they are understaffed which we are sure is out of their control

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Staff

4

Value for Cost

2


5.0
Anonymous - Toured community
Memory Care
June 30, 2022
Verified Review
Tour of Heritage

I toured Heritage Monona and it was like a five star hotel. The tour was excellent and the people I met were very nice and cordial. The community itself was clean and upscale. It was above and beyond everything you could imagine; and that's fine for those who still have their faculties, but my MIL (who needs memory care) wouldn't be able to use what they had to offer. It was a bit over the top for what we needed and I would rather put money into personal care, rather than chandeliers and mahogany. We chose another community because we didn't want to pay for the environment, and my MIL wouldn't be able to enjoy or take advantage of Heritage.


4.0
anonymous - Toured community
Memory Care
February 1, 2022
Verified Review
I would recommend, and very nice

The Heritage Monona community took really good of our loved one while she was there.


4.0
anonymous - Toured community
Assisted Living
January 12, 2022
Verified Review
Tour of Heritage

Heritage Monona seemed like a great facility, it was our 2nd choice. The reason we did not choose them was just due to the cost and it was not as homey as we were hoping for.


4.0
Anonymous - Loved one of resident/client
Assisted Living
January 7, 2022
Verified Review
New Management is Making Strides

They are under new management and they are trying to do their best they can. I would recommend the community to others. The residents are provided three meals a day and snacks, with several choices for breakfast. Evening meal is a little less fancy.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
August 8, 2021

Heritage is a very nice looking facility. [name removed] was helpful during the tour. There was a bit of confusing communication as I wanted to tour both assisted living and independent living. [name removed] gave us a tour of the assisted living section and a little bit of the independent living although we were unable to view an apartment.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Badger - Loved one of resident/client
Memory Care
September 18, 2019
Happy... could be happier

Heritage has been a good place for my mother. It’s clean, food is great, activities they offer keep my mom busy, staff is very nice to her. We love that she has church to attend on Friday’s and she can get her hair done right on site. However the communication between staff members can improve regarding my moms daily care. Very simple ADL care that should be done everyday for my mom that consistently gets overlooked. This is care that my mother pays for. It could be due to staff shortage as I understand Heritage is going through some changes. I will say [name removed] does follow through on return phone calls. We call him when other administrators or the nurse doesn’t return our calls. Kudos to [name removed]. We have addressed the issues via conference call. I am looking forward to the improved communication and attentiveness to my mothers ADL’s.

Cleanliness

3

Friendliness

3.5

Care Services

3

Activities

4

Value for Cost

3

Response from Heritage Monona

October 15, 2019

Thank you for taking the time to share your mother's experiences at Heritage Monona. We are, indeed, working on our communication and hope you've been seeing an improvement over the last month. The care of our residents is our top priority, so we will continue to work on the issues you've mentioned!


0.5
anonymous - Loved one of resident/client
Memory Care
August 15, 2019
Verified Review
Run

Do not send your loved one to Heritage They do not have enough help Memory care unit has one or two caregiver over night for 40 residents My loved one is never bathed unless we do it My loved one is Always left in soiled depends it is sad to visit and find them like this Laundry piled up And management does not know what to do to make this place better

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Heritage Monona

August 27, 2019

Thank you for sharing your experiences. We're sorry to hear that your loved one is not getting the care they deserve! We would appreciate knowing more specifics about this situation. Would you be able to contact our quality department so we can address your concerns and form a plan of action to remedy them?


2.0
anonymous - Loved one of resident/client
Memory Care
May 17, 2019
Verified Review
A great looking facility isn't what makes it great

It's not too bad of a place if your loved one is fairly self-sufficient. But, when their health declines and they really need the assistance, good luck! Residents wait for up to 40 minutes for help after pressing their call button. I come and find my loved one still in pajamas with a soaked Depends at 11 AM in the morning, bed unmade and laundry undone. All of which we are paying dearly for. There appears to be a revolving door on the front of the building when it comes to staff. I have lost count of how many executive directors they have had in the last couple of years, not to mention other management positions. They have replaced the carpeting though, it looks great!

Cleanliness

2

Friendliness

2

Care Services

1

Activities

3

Value for Cost

2

Response from Heritage Monona

July 8, 2019

Thank you for telling us your concerns about our response times. This has been an area of focus for our staff recently, and we have seen dramatic improvements over the last several months. If you would like to tell us more specifics about the situaiton, please reach out to our quality department, who will be more than happy to assist you in remedying this.


5.0
anonymous - Toured community
Memory Care
October 24, 2018

Wonderful tour! [Name removed] was very warm and friendly! Lovely facility

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Steve Schmidt - Loved one of resident/client
Memory Care
June 25, 2018
Feels like Family

Amazing staff and availability of the management team. The Guest Relations and Executive Director were very friendly and introduced us to everyone in the management team and numerous staff members. Every person said hello to us, all the residents were having fun doing some quiz game on a tablet. No pressure while we were there and felt at home. We are excited our loved one is living there now. Everything is so clean and smells amazing from the popcorn when you walk in to the lunch we witnessed. I have had a lot of questions and no matter what time the Executive Director, [name removed] answers her phone and helps me out... Taylor has also been amazing, I interrupted him this weekend several times and he never once declined to help me. Staff was interacting with residents, Everyone seemed to be having being there and no one appeared to have anything bad to say. We talked with a few of the families waiting there and the biggest complaint we heard was that they wished there were more outings. They said they only go out once a week, but I think thats plenty. We also were invited to stay for lunch and if we didn't have another appointment we would have. We have definitely made the right choice

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
December 29, 2017
Verified Review
Dad is doing well

I am happy my dad is here they are taking good care of him. They are caring, helpful and responsive. They will always make sure he is clean and has clean clothes on. If he were to have an accident they are prompt to get him cleaned up. The food is good but he thinks its to blad, he is on a low sodium diet. He is in a nice spacious room with a restroom. Housekeeping will clean for him and do his laundry and put his clothes away. They have a sidewalk out front where they sit in chairs and enjoy the sun. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heritage Monona

January 2, 2018

We are glad your dad is doing so well at Heritage Monona! Providing a caring and comfortable environment for our residents and their guests is very important to us. We appreciate your comments!


4.0
anonymous - Toured community
Memory Care
December 18, 2017
Verified Review
Nice facility and friendly staff

I toured this facility while looking for a place for my Aunt. The reason why we did not pick this community is that they only had efficiency apartments which were right above the entrance. The marketing director was very helpful and informative. They answered all of our questions and gave us clear answers. It’s a very nice facility and the staff was friendly too. I would recommend it to other families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Heritage Monona

December 20, 2017

We are glad you had such a positive experience on your tour of Heritage Monona. Providing a friendly and welcoming environment for our guests and residents is very important to us. We appreciate your comments!


1.0
anonymous - Toured community
Memory Care
December 13, 2017
Verified Review
My Time Was Not Important

I was scheduled to take a toured here for my loved one, but when I arrived, they did not seem to be expecting me. I spoke with the front desk girls and was asked to take a seat. after that, I sat for more than 15 minutes before anyone spoke to me. I felt like I was being ignored or that my time was not important. I didn't feel; that the staff was competent either. If they could not take care of me well, How could they take care of my loved one?

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Heritage Monona

December 15, 2017

We’re sorry to learn that your experience at Heritage Monona was less than adequate! Quality matters so we appreciate your input. We will utilize your comments to help us improve.


4.0
anonymous - Loved one of resident/client
Memory Care
November 16, 2017
Verified Review
No complaints so far

My Father is here currently and so far he seems to be settling well. From what I’ve seen, the staff seems to be interacting pretty positively with my dad and he doesn’t have any complaints so far. We know someone who has a parent that’s here, too, and they seem to be pretty accommodating to his needs as well. Dad says the food is good and hasn’t had any complaints. They clean his apartment once a week and when I go in there it is pleasant smelling and it looks like it’s good. There are exercise classes, games, a daycare center will come by with little kids to interact with them. Laundry, meals, medication disbursement, furnishings, rent, and toiletries are included in the price. The only thing I would suggest that maybe they could fix would be a way to keep track of care requests. If you have a request on a specific type of care that your loved one needs, there’s no way of tracking to see if those requests have been taken care of. But overall, I would recommend them.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Heritage Monona

November 21, 2017

We are pleased that your father is having such a positive experience at Heritage Monona so far. Providing a clean, active and attentive environment for our residents and their guests is very important to us. We appreciate your comments!


Viewing 1-20 out of 58 reviews

Neighborhood around Heritage Monona

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Heritage Monona

Heritage Monona offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Heritage Monona has received an average review rating of 4 based on 58 reviews. See all reviews.

Call (608) 441-9990 to reach a resident at Heritage Monona.

To reach a resident at Heritage Monona call: (608) 441-9990



Similar communities nearby

1 / 4
Find Senior Living
There are 68 facilities near Monona, WI

Capitol Lakes Terraces

345 W Main St, Madison, WI 53703

$X,XXX+ monthly

3.0

(2 reviews)

Studio, 1bd

Capitol Lakes Terraces is an assisted living community located in the heart of the city of Madison, Dane County, Wisconsin. Surrounded on both the north and south by Lake Mendota and Lake Monona, respectively, residents of Capitol Lakes Terraces enjoy one of the best views in the city, no matter...

Cottages of Madison- Elmwood

5575 Burke Rd., Madison, WI 53718

$X,XXX+ monthly

Studio

Tennyson Retirement Living

1936 Tennyson Lane, Madison, WI 53704

$X,XXX+ monthly

3.5

(8 reviews)

Studio, 1bd, 2bd

Sylvan Crossings at Chapel Valley

5765 Chapel Valley Road, Madison, WI 53711

$X,XXX+ monthly

3.0

(2 reviews)

Studio

We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care &...

Oak Park Place Madison

618-719 Jupiter Drive, Madison, WI 53718

$X,XXX+ monthly

4.1

(45 reviews)

Studio, 1bd, 2bd

Welcome to Oak Park Place! Located on Madison's far east side, Oak Park Place offers options beyond traditional senior living for the lifestyle you or your loved one deserve. Imagine an all-inclusive list of amenities and services that support a carefree, independent way of life for residents...

Walnut Grove North

718 Jupiter Drive, Madison, WI 53718

$X,XXX+ monthly

5.0

(1 review)

Traditions of Madison

734 Mesta Ln, Madison, WI 53704

$X,XXX+ monthly

1bd, Studio

Sylvan Crossings of Fitchburg

5784 Chapel Valley Road, Madison, WI 53711

$X,XXX+ monthly

3.8

(27 reviews)

Studio

For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...

Cottages of Madison - Applewood

5565 Burke Rd., Madison, WI 53718

$X,XXX+ monthly

Studio

Oak Park Place Madison West Nakoma

4327 Nakoma Road, Madison, WI 53711

$X,XXX+ monthly

2.1

(9 reviews)

Studio, 1bd, 2bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.