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VERIFIED PARTNER

Heritage West Allis

7901 West National Avenue, West Allis, WI 53214

8.4
Review score
55 reviews
Add review
8.4
Review score
55 reviews
5 star
56%
4 star
35%
3 star
5%
2 star
2%
1 star
2%
See all reviews
7.8
Review score
414 reviews
16 facilities
For pricing & availability:
(866) 374-4058
Heritage West Allis
Heritage West Allis community exterior
2525 Photos available
22 Floor plans available
Heritage West Allis in google map
street view of Heritage West Allis

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Anonymous
-
Family/friend
4.0
Friendly facility.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.

About the facility
Heritage West Allis

Welcome to Heritage West Allis in West Allis, Wisconsin. This community provides specialized assisted living and memory care services, with compassionate and individualized care 24 hours a day. Residents benefit from the comprehensive health and wellness programs, and caregivers work closely with the community nurses and physicians — to help ensure residents receive high-quality care.

This community houses 40 apartments, with an uncomplicated building design, interior garden courtyard, and convenient access to area shopping, restaurants, and parks. West Allis is a suburb of Milwaukee — with many local parks, restaurants, shopping, and entertainment to offer residents.

Community Amenities and Services

Residents are provided with a variety of personalized care services and have access to community specialists to provide additional care as needed. Three chef-prepared meals are available per day in the restaurant-style dining room. Residents and caregivers work together to create a personalized dining plan that meets your individual nutritional needs.

Residents are encouraged to take part in the planned community activities and take advantage of the spacious common areas, both inside and outside at the Heritage West Allis campus. Move your body, try something new, get involved in the community, meet other residents, and more. See what life can bring...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Heritage West Allis

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage West Allis

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Compare

Heritage West Allis community exterior
Heritage West Allis

7901 West National Avenue, West Allis, WI 53214

Hickory Park Senior Living outdoor common area
Hickory Park Senior Living

3933 S Prairie Hill Lane, Greenfield, WI 53228

Heartis Village of Brookfield community exterior
Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

Howard Village residents
Howard Village

2500 E. Howard Avenue, St. Francis, WI 53235

8.4
Review score
55 reviews
8.4
Review score
55 reviews
5 star
56%
4 star
35%
3 star
5%
2 star
2%
1 star
2%
9.5
Review score
45 reviews
9.5
Review score
45 reviews
5 star
45%
4 star
33%
3 star
22%
2 star
0%
1 star
0%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
70%
4 star
9%
3 star
9%
2 star
6%
1 star
6%
9.4
Review score
23 reviews
9.4
Review score
23 reviews
5 star
69%
4 star
22%
3 star
9%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for Heritage West Allis

8.4Review score55 reviews
8.4
Review score
55 reviews
5 star
56%
4 star
35%
3 star
5%
2 star
2%
1 star
2%
Heritage Senior Living
7.8
Review score414 reviews16 communities
Write a review
A Place for Mom has scored Heritage West Allis with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage West Allis has 55 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.4
Friendliness
4.4
Care Services
4.4
Staff
4.0
Meals & Dining
4.2
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Heritage West Allis with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage West Allis has 55 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Heritage Senior Living
7.8
Review score414 reviews16 communities
Logo for Heritage Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 55 reviews
Anonymous - Family/friend
Memory Care
March 8, 2024
4.0
Verified Review
Friendly facility.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
KH - Family/friend
Memory Care
June 1, 2023
3.0
Verified Review
Horrible communication once they get your $!
Our experience after moving in was not the same as during the initial touring process. After moving in, we found that communication between the facility administration is horrible.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
September 27, 2022
4.0
Verified Review
Overall care summary
Overall Heritage West Allis is very good. Depending upon the person living there or about to live there (if you're thinking of moving a loved one there), it depends on the location as I know they have other communities, as well as the convenience.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
June 29, 2022
5.0
Verified Review
Tour of Heritage
I toured Heritage West Allis, they provided a great tour and first impression. Culturally my mom is more acclimated to an Elm Grove location than a West Allis one. The other Heritage location we chose is a bit more in the country. I knew that's what my mom wanted because she had a country home.
Jake T - Family/friend
Assisted Living
June 28, 2022
5.0
I had to make an emergency for my mom, and [name removed] was vey helpful with the move in transition. My mom has been enjoying their cooked from scratch meals, and the regular flow of fun activities and exercising. Mom is much happier now, thanks to our move to Heritage.
Josh T - Family/friend
Memory Care
June 23, 2022
5.0
I just recently relocated my mom to memory care at Heritage West Allis. The move in process went great! The community is clean and well maintained compared to where my mom used to be. My mom is beginning to eat better because the food is really good and she has table mates to chat for her meals.
anonymous - Toured community
Memory Care
April 19, 2022
5.0
Verified Review
Tour experience
Heritage West Allis was a beautiful facility and I liked it a lot, they gave a great tour. The only downfall was I really liked the concept of a facility that focused primarily on memory care so the attention was more individualized rather than offering different care services all in one. I felt like we would be paying for things that she ultimately would not be utilizing.
Anonymous - Family/friend
Assisted Living
February 28, 2022
5.0
Verified Review
a very pleasant and wonderful experience
Heritage West Allis is a wonderful place. I' m very happy with the care my loved one is receiving.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 20, 2021
4.0
Verified Review
Peace of Mind
I would recommend you consider this community for your loved one. Overall the friendliness of the staff, cleanliness, and care all stand out to me. The community does a good job in offering activities daily for the residents to participate in.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
4
Activities
5
Value for Cost
3
anonymous - Family/friend
Memory Care
November 23, 2020
4.0
Verified Review
my limited experience with this facility during covid
Make sure to do your homework and visit more facilities to make sure you get the best place. I know covid is affecting everything. The facility is short-staffed, The room size is good-sized, and they have a whirlpool bathroom.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
4
Activities
4
Anne Odya - Family/friend
Memory Care
September 30, 2020
5.0
Verified Review
Review of Heritage West Allis
My mom is happy and content at Heritage. The residents are well cared for and respected. The receptionists at the front desk are very helpful and friendly, as is the personnel in the marketing department.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Tom and Jean Wanat - Family/friend
Memory Care
August 20, 2020
5.0
Verified Review
Review of Heritage West Allis
[name removed] (mom) has improved so much during the time she has been living at Heritage and we are so grateful for the caring staff, awesome activities, and socialization that she enjoyed here. Thank you, thank you, thank you!!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
John and Denette Smith - Resident/client
Memory Care
August 11, 2020
5.0
Verified Review
Review of Heritage West Allis
We enjoyed our 11 years and hope to have many more to come.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michael Bernier - Family/friend
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
Staff here do a great job taking care of my mom. Food is very good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kathy Vaggalis - Family/friend
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
This is a wonderful place and everyone is so friendly, keeping social distancing in mind. A very great place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Olgby Sharp - Resident/client
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
I love all the people that work here and I love living here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Carol Spilker - Resident/client
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
Everything is great! Workers are great!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Pam - Family/friend
Memory Care
July 29, 2020
5.0
truly excellent care
My 85 year old mother lives at Heritage West Allis, having moved to be closer to me from what I considered a very good assisted living facility in Iowa. Heritage has surpassed my expectations. The facility itself is very attractive and clean. Before COVID-19 they offered a great variety of activities for the residents, and since residents have been more confined they have sought to meet the individual needs of residents, although this can be a challenge. Mom's care needs have changed since moving in a year ago and the staff has been extremely wonderful to her. There is a resident assistant that goes into visit her on her own break sometimes. Hearing that really melted my heart. I can honestly say the resident assistants treat people like they are their own relatives. Mom was able to get PT services right on site, and there is the option to use a medical practice that makes monthly house calls. Administration of Heritage West Allis is top-notch and I am always able to get responses to any concern I have had. They have a great community relations professional who works very hard to meet the needs of every resident. I like that that have a concierge at the reception area 7 days a week. My siblings and I are really pleased with this living arrangement for our Mom, I would definitely recommend it to anyone looking for an assisted living arrangement.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Toured community
Memory Care
January 22, 2020
5.0
Nice facility. Staff appear friendly. I would definitely consider this a place where my family member would be properly taken care of.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage West Allis
January 22, 2020
We're glad to hear you had such a positive experience at Heritage West Allis. Providing a welcoming and resident-focused environment is very important to us. We appreciate your comments!
Lynn - Family/friend
Memory Care
March 12, 2019
0.5
Verified Review
Terrible place!!
Worse assisted living place ever! My parents have been there for 6 months and we have finally had enough! We pay so much and nothing ever gets done! My mom is on a puree diet and she hates the food. So instead of finding ways to feed her other things or use a food processor they give her oatmeal, 3 times a day EVERYDAY!! We tell them stop with the oatmeal and they don't! If you complain about anything nothing happens. They never come into their room and my mom takes care of my dad! It's too much for her but it never changes! The aides are constantly yelling at each other and a nurse has yelled at me for finally getting sick of asking them to shave my dad!!! And water, something everyone needs to survive, NOPE! I see water on the cart but they never give you want unless you ask. They love to give you juice though. I have so many complaints about this place....DO NOT PLACE YOUR LOVED ONES HERE, UNLESS YOU JUST DON'T CARE!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
1
Response from Heritage West Allis
March 15, 2019
We are so sorry to hear about your parents' experience at Heritage West Allis! Providing an attentive and caring environment for all of our residents is our top priority. Please know that we will be looking into your comments so that this type of situation doesn't occur again. If you would like to tell us more, please reach out to our quality department! Thank you for taking the time to share your experiences.
Viewing 1-20 out of 55 reviews

Amenities
at Heritage West Allis

Healthcare Services

  • Medication Management
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • International Cuisine
  • Room Service
  • Professional Chef
  • Special Dining Programs
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Garden View
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Kitchenette

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Meeting Room
  • Private Bath
  • Outside Patio
  • Beauty Salon
  • Main Street Shops
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge
  • Indoor Atrium
  • Central Fireplace
  • Library
  • Indoor Common Areas
  • Barber Shop

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Jacuzzi
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Activities

  • Bible Study Group
  • Catholic Services
  • Cooking Club
  • Birthday Parties
  • Brain fitness / Dakim
  • Live Well Programs
  • Trivia Games
  • Cards / Pinochle Club
  • Intergenerational Programs
  • Christian Services
  • Wine Tasting
  • Activities On-site
  • Protestant Services
  • Day Trips and Outings
  • Stretching Classes
  • Current Events Club
  • Reminiscence Programs
  • Art Classes
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Dances
  • Light Therapy Programs
  • Happy Hour
  • Community Service Programs
  • Sensory-based Programs
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Quilting or Sewing Club
  • Holiday Parties
  • BBQs or Picnics
  • Walking Club
  • Community Service Organizations
  • Pet-focused Programs
  • Cooking Classes

Neighborhoods
around Heritage West Allis

See what the neighborhood has to offer and what’s nearby:
Heritage West Allis in google map

Frequently Asked Questions
about Heritage West Allis

Heritage West Allis offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage West Allis 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (414) 302-9700 to reach a resident at Heritage West Allis.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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