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7901 West National Avenue, West Allis, WI 53214
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Anonymous
-
Family/friend
4.0
Friendly facility.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.
About the facility Heritage West Allis
Welcome to Heritage West Allis in West Allis, Wisconsin. This community provides specialized assisted living and memory care services, with compassionate and individualized care 24 hours a day. Residents benefit from the comprehensive health and wellness programs, and caregivers work closely with the community nurses and physicians — to help ensure residents receive high-quality care.
This community houses 40 apartments, with an uncomplicated building design, interior garden courtyard, and convenient access to area shopping, restaurants, and parks. West Allis is a suburb of Milwaukee — with many local parks, restaurants, shopping, and entertainment to offer residents.
Community Amenities and Services
Residents are provided with a variety of personalized care services and have access to community specialists to provide additional care as needed. Three chef-prepared meals are available per day in the restaurant-style dining room. Residents and caregivers work together to create a personalized dining plan that meets your individual nutritional needs.
Residents are encouraged to take part in the planned community activities and take advantage of the spacious common areas, both inside and outside at the Heritage West Allis campus. Move your body, try something new, get involved in the community, meet other residents, and more. See what life can bring...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Heritage West Allis
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Heritage West Allis
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Compare
Heritage West Allis
7901 West National Avenue, West Allis, WI 53214
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8.0
Review score
56 reviews
8.0
Review score
56 reviews
5 star
55%
4 star
34%
3 star
5%
2 star
4%
1 star
2%
9.5
Review score
45 reviews
9.5
Review score
45 reviews
5 star
45%
4 star
33%
3 star
22%
2 star
0%
1 star
0%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
70%
4 star
9%
3 star
9%
2 star
6%
1 star
6%
9.5
Review score
24 reviews
9.5
Review score
24 reviews
5 star
71%
4 star
21%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Amenities at Heritage West Allis
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Memory Care
- Medication Management
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Special Dining Programs
- Vegetarian
- Meals Provided
- Restaurant Style Dining
- Professional Chef
- International Cuisine
- Low / No Sodium
- Guest Meals
- No Sugar
Room Amenities
- Wheelchair Accessible Showers
- Garden View
- Kitchenette
- Bath Tubs
- Air Conditioned
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
- Bar or Pub
Transportation & parking
- Covered Parking
- Resident Parking Available
- Uncovered Parking
- Property Convenient to Public Transit
Pets
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
Common areas
- Meeting Room
- Barber Shop
- Library
- Private Bath
- Main Street Shops
- Central Fireplace
- Indoor Common Areas
- Outdoor Common Areas
- Outside Patio
- TV Lounge
- Indoor Atrium
- Beauty Salon
- Computer or Media Center
Recreational areas
- Arts and Crafts Center
- Raised Garden Beds
- Jacuzzi
- Piano or Organ
Services
- Housekeeping
- Beautician
- Grocery Shopping and Errands
Activities
- Wine Tasting
- Christian Services
- Community Service Programs
- BBQs or Picnics
- Quilting or Sewing Club
- Holiday Parties
- Live Musical Performances
- Trivia Games
- Catholic Services
- Stretching Classes
- Light Therapy Programs
- Educational Speakers / Life Long Learning
- Pet-focused Programs
- Activities On-site
- Day Trips and Outings
- Current Events Club
- Birthday Parties
- Walking Club
- Cooking Classes
- Visiting Chaplain or Priest
- Happy Hour
- Community Service Organizations
- Cooking Club
- Live Well Programs
- Cards / Pinochle Club
- Sensory-based Programs
- Bible Study Group
- Reminiscence Programs
- Devotional Activities On-Site
- Dances
- Art Classes
- Brain fitness / Dakim
- Intergenerational Programs
- Protestant Services
Reviews
for Heritage West Allis
Write a review
A Place for Mom has scored Heritage West Allis with 8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage West Allis has 56 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.0
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Heritage West Allis with 8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage West Allis has 56 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 56 reviews
CBG. - Family/friend
Assisted Living
April 11, 2024
Review for Heritage West Allis
Unfortunately, I could not recommend HERITAGE West Allis Memory Care to other families. While the facility is beautiful (very homey, wide hallways, warm wood-tone doors, charming decor in common areas, lovely outside patio), looks can be deceiving.At a minimum, I would expect that Mom be dressed in the morning; PJs on at night; Depends always dry; showers once a week; apartment smells clean. These things didn't happen. On too many occasions, when I arrived to visit Mom, her room smelled strongly of urine and her Depend was completely saturated and soaking through onto her armchair. The second time this happened I started to do closer surveillance with a Nannycam monitor. On many days, the care she received was very good. However, too frequently for my comfort, this was not the case. My perception was that the Memory Care unit was often short staffed, and while the caretakers intentions were good, there just weren't enough of them to meet the needs of their large Memory Care population. Follow through by senior staff when I expressed my concerns didn't seem to have much impact. I often wondered if the senior staff were just spread too thin, with 3 large communities to manage: Independent Living, Assisted Living and Memory Care. I moved Mom to another community, dedicated to exclusively to dementia/Memory Care, after only two months at Heritage West Allis Memory Care.
Anonymous - Family/friend
Memory Care
March 8, 2024
Friendly facility.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.
KH - Family/friend
Memory Care
June 1, 2023
Horrible communication once they get your $!
Our experience after moving in was not the same as during the initial touring process. After moving in, we found that communication between the facility administration is horrible.
Anonymous - Family/friend
Assisted Living
September 27, 2022
Overall care summary
Overall Heritage West Allis is very good. Depending upon the person living there or about to live there (if you're thinking of moving a loved one there), it depends on the location as I know they have other communities, as well as the convenience.
Anonymous - Toured community
Assisted Living
June 29, 2022
Tour of Heritage
I toured Heritage West Allis, they provided a great tour and first impression. Culturally my mom is more acclimated to an Elm Grove location than a West Allis one.
The other Heritage location we chose is a bit more in the country. I knew that's what my mom wanted because she had a country home.
Jake T - Family/friend
Assisted Living
June 28, 2022
I had to make an emergency for my mom, and [name removed] was vey helpful with the move in transition. My mom has been enjoying their cooked from scratch meals, and the regular flow of fun activities and exercising. Mom is much happier now, thanks to our move to Heritage.
Josh T - Family/friend
Memory Care
June 23, 2022
I just recently relocated my mom to memory care at Heritage West Allis. The move in process went great! The community is clean and well maintained compared to where my mom used to be. My mom is beginning to eat better because the food is really good and she has table mates to chat for her meals.
anonymous - Toured community
Memory Care
April 19, 2022
Tour experience
Heritage West Allis was a beautiful facility and I liked it a lot, they gave a great tour. The only downfall was I really liked the concept of a facility that focused primarily on memory care so the attention was more individualized rather than offering different care services all in one. I felt like we would be paying for things that she ultimately would not be utilizing.
Anonymous - Family/friend
Assisted Living
February 28, 2022
a very pleasant and wonderful experience
Heritage West Allis is a wonderful place. I' m very happy with the care my loved one is receiving.
Anonymous - Family/friend
Assisted Living
October 20, 2021
Peace of Mind
I would recommend you consider this community for your loved one. Overall the friendliness of the staff, cleanliness, and care all stand out to me.
The community does a good job in offering activities daily for the residents to participate in.
anonymous - Family/friend
Memory Care
November 23, 2020
my limited experience with this facility during covid
Make sure to do your homework and visit more facilities to make sure you get the best place.
I know covid is affecting everything. The facility is short-staffed, The room size is good-sized, and they have a whirlpool bathroom.
Anne Odya - Family/friend
Memory Care
September 30, 2020
Review of Heritage West Allis
My mom is happy and content at Heritage. The residents are well cared for and respected. The receptionists at the front desk are very helpful and friendly, as is the personnel in the marketing department.
Tom and Jean Wanat - Family/friend
Memory Care
August 20, 2020
Review of Heritage West Allis
[name removed] (mom) has improved so much during the time she has been living at Heritage and we are so grateful for the caring staff, awesome activities, and socialization that she enjoyed here. Thank you, thank you, thank you!!!!
John and Denette Smith - Resident/client
Memory Care
August 11, 2020
Review of Heritage West Allis
We enjoyed our 11 years and hope to have many more to come.
Michael Bernier - Family/friend
Memory Care
August 4, 2020
Review of Heritage West Allis
Staff here do a great job taking care of my mom. Food is very good.
Kathy Vaggalis - Family/friend
Memory Care
August 4, 2020
Review of Heritage West Allis
This is a wonderful place and everyone is so friendly, keeping social distancing in mind. A very great place.
Olgby Sharp - Resident/client
Memory Care
August 4, 2020
Review of Heritage West Allis
I love all the people that work here and I love living here.
Carol Spilker - Resident/client
Memory Care
August 4, 2020
Review of Heritage West Allis
Everything is great! Workers are great!
Pam - Family/friend
Memory Care
July 29, 2020
truly excellent care
My 85 year old mother lives at Heritage West Allis, having moved to be closer to me from what I considered a very good assisted living facility in Iowa. Heritage has surpassed my expectations. The facility itself is very attractive and clean. Before COVID-19 they offered a great variety of activities for the residents, and since residents have been more confined they have sought to meet the individual needs of residents, although this can be a challenge. Mom's care needs have changed since moving in a year ago and the staff has been extremely wonderful to her. There is a resident assistant that goes into visit her on her own break sometimes. Hearing that really melted my heart. I can honestly say the resident assistants treat people like they are their own relatives. Mom was able to get PT services right on site, and there is the option to use a medical practice that makes monthly house calls. Administration of Heritage West Allis is top-notch and I am always able to get responses to any concern I have had. They have a great community relations professional who works very hard to meet the needs of every resident. I like that that have a concierge at the reception area 7 days a week. My siblings and I are really pleased with this living arrangement for our Mom, I would definitely recommend it to anyone looking for an assisted living arrangement.
anonymous - Toured community
Memory Care
January 22, 2020
Nice facility. Staff appear friendly. I would definitely consider this a place where my family member would be properly taken care of.
Response from Heritage West Allis
January 22, 2020
We're glad to hear you had such a positive experience at Heritage West Allis. Providing a welcoming and resident-focused environment is very important to us. We appreciate your comments!
Neighborhoods around Heritage West Allis
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Heritage West Allis
Heritage West Allis offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Heritage West Allis 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (414) 302-9700 to reach a resident at Heritage West Allis.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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