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Heritage West Allis

7901 West National Avenue, West Allis, WI 53214

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Heritage West Allis community exterior
25 Photos
25 Photos available
2 Floor plans
2 Floor plans available
Heritage West Allis in google map
street view of Heritage West Allis
Anonymous - Loved one of resident/client
4.0
Overall care summary

Overall Heritage West Allis is very good. Depending upon the person living there or about to live there (if you're thinking of moving a loved one there), it depends on the location as I know they have other communities, as well as the convenience.... Read more

Read all reviews

About the facility Heritage West Allis

Welcome to Heritage West Allis in West Allis, Wisconsin. This community provides specialized assisted living and memory care services, with compassionate and individualized care 24 hours a day. Residents benefit from the comprehensive health and wellness programs, and caregivers work closely with the community nurses and physicians — to help ensure residents receive high-quality care.

This community houses 40 apartments, with an uncomplicated building design, interior garden courtyard, and convenient access to area shopping, restaurants, and parks. West Allis is a suburb of Milwaukee — with many local parks, restaurants, shopping, and entertainment to offer residents.

Community Amenities and Services

Residents are provided with a variety of personalized care services and have access to community specialists to provide additional care as needed. Three chef-prepared meals are available per day in the restaurant-style dining room. Residents and caregivers work together to create a personalized dining plan that meets your individual nutritional needs.

Residents are encouraged to take part in the planned community activities and take advantage of the spacious common areas, both inside and outside at the Heritage West Allis campus. Move your body, try something new, get involved in the community, meet other residents, and more. See what life can bring...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Heritage West Allis is a community within Heritage Senior Living properties. See all Heritage Senior Living communities.

Pricing for Heritage West Allis

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Heritage West Allis

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Covered Parking
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Jacuzzi
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews

for Heritage West Allis
4.4(53 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.4

Meals & Dining

4.7

Care Services

4.4

Activities

4.4

Staff

4.0

Value for Cost

4.2

Overall Experience
31
18
2
1
1
Date Submitted
4
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7
Reviewer
3
30
20
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Care Received
5
48
1-20 of 53 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Assisted Living
September 27, 2022
Verified Review
Overall care summary

Overall Heritage West Allis is very good. Depending upon the person living there or about to live there (if you're thinking of moving a loved one there), it depends on the location as I know they have other communities, as well as the convenience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Anonymous - Toured community
Assisted Living
June 29, 2022
Verified Review
Tour of Heritage

I toured Heritage West Allis, they provided a great tour and first impression. Culturally my mom is more acclimated to an Elm Grove location than a West Allis one. The other Heritage location we chose is a bit more in the country. I knew that's what my mom wanted because she had a country home.


5.0
Jake T - Loved one of resident/client
Assisted Living
June 28, 2022

I had to make an emergency for my mom, and [name removed] was vey helpful with the move in transition. My mom has been enjoying their cooked from scratch meals, and the regular flow of fun activities and exercising. Mom is much happier now, thanks to our move to Heritage.


5.0
Josh T - Loved one of resident/client
Memory Care
June 23, 2022

I just recently relocated my mom to memory care at Heritage West Allis. The move in process went great! The community is clean and well maintained compared to where my mom used to be. My mom is beginning to eat better because the food is really good and she has table mates to chat for her meals.


5.0
anonymous - Toured community
Memory Care
April 19, 2022
Verified Review
Tour experience

Heritage West Allis was a beautiful facility and I liked it a lot, they gave a great tour. The only downfall was I really liked the concept of a facility that focused primarily on memory care so the attention was more individualized rather than offering different care services all in one. I felt like we would be paying for things that she ultimately would not be utilizing.


5.0
Anonymous - Loved one of resident/client
Assisted Living
February 28, 2022
Verified Review
a very pleasant and wonderful experience

Heritage West Allis is a wonderful place. I' m very happy with the care my loved one is receiving.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
October 20, 2021
Verified Review
Peace of Mind

I would recommend you consider this community for your loved one. Overall the friendliness of the staff, cleanliness, and care all stand out to me. The community does a good job in offering activities daily for the residents to participate in.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
November 23, 2020
Verified Review
my limited experience with this facility during covid

Make sure to do your homework and visit more facilities to make sure you get the best place. I know covid is affecting everything. The facility is short-staffed, The room size is good-sized, and they have a whirlpool bathroom.

Cleanliness

4

Friendliness

3

Care Services

4

Activities

4

Value for Cost

3


5.0
Anne Odya - Loved one of resident/client
Memory Care
September 30, 2020
Verified Review
Review of Heritage West Allis

My mom is happy and content at Heritage. The residents are well cared for and respected. The receptionists at the front desk are very helpful and friendly, as is the personnel in the marketing department.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tom and Jean Wanat - Loved one of resident/client
Memory Care
August 20, 2020
Verified Review
Review of Heritage West Allis

[name removed] (mom) has improved so much during the time she has been living at Heritage and we are so grateful for the caring staff, awesome activities, and socialization that she enjoyed here. Thank you, thank you, thank you!!!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
John and Denette Smith - Resident/client
Memory Care
August 11, 2020
Verified Review
Review of Heritage West Allis

We enjoyed our 11 years and hope to have many more to come.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Michael Bernier - Loved one of resident/client
Memory Care
August 4, 2020
Verified Review
Review of Heritage West Allis

Staff here do a great job taking care of my mom. Food is very good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Kathy Vaggalis - Loved one of resident/client
Memory Care
August 4, 2020
Verified Review
Review of Heritage West Allis

This is a wonderful place and everyone is so friendly, keeping social distancing in mind. A very great place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Olgby Sharp - Resident/client
Memory Care
August 4, 2020
Verified Review
Review of Heritage West Allis

I love all the people that work here and I love living here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol Spilker - Resident/client
Memory Care
August 4, 2020
Verified Review
Review of Heritage West Allis

Everything is great! Workers are great!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Pam - Loved one of resident/client
Memory Care
July 29, 2020
truly excellent care

My 85 year old mother lives at Heritage West Allis, having moved to be closer to me from what I considered a very good assisted living facility in Iowa. Heritage has surpassed my expectations. The facility itself is very attractive and clean. Before COVID-19 they offered a great variety of activities for the residents, and since residents have been more confined they have sought to meet the individual needs of residents, although this can be a challenge. Mom's care needs have changed since moving in a year ago and the staff has been extremely wonderful to her. There is a resident assistant that goes into visit her on her own break sometimes. Hearing that really melted my heart. I can honestly say the resident assistants treat people like they are their own relatives. Mom was able to get PT services right on site, and there is the option to use a medical practice that makes monthly house calls. Administration of Heritage West Allis is top-notch and I am always able to get responses to any concern I have had. They have a great community relations professional who works very hard to meet the needs of every resident. I like that that have a concierge at the reception area 7 days a week. My siblings and I are really pleased with this living arrangement for our Mom, I would definitely recommend it to anyone looking for an assisted living arrangement.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
January 22, 2020

Nice facility. Staff appear friendly. I would definitely consider this a place where my family member would be properly taken care of.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heritage West Allis

January 22, 2020

We're glad to hear you had such a positive experience at Heritage West Allis. Providing a welcoming and resident-focused environment is very important to us. We appreciate your comments!


0.5
Lynn - Loved one of resident/client
Memory Care
March 12, 2019
Verified Review
Terrible place!!

Worse assisted living place ever! My parents have been there for 6 months and we have finally had enough! We pay so much and nothing ever gets done! My mom is on a puree diet and she hates the food. So instead of finding ways to feed her other things or use a food processor they give her oatmeal, 3 times a day EVERYDAY!! We tell them stop with the oatmeal and they don't! If you complain about anything nothing happens. They never come into their room and my mom takes care of my dad! It's too much for her but it never changes! The aides are constantly yelling at each other and a nurse has yelled at me for finally getting sick of asking them to shave my dad!!! And water, something everyone needs to survive, NOPE! I see water on the cart but they never give you want unless you ask. They love to give you juice though. I have so many complaints about this place....DO NOT PLACE YOUR LOVED ONES HERE, UNLESS YOU JUST DON'T CARE!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

1

Value for Cost

0.5

Response from Heritage West Allis

March 15, 2019

We are so sorry to hear about your parents' experience at Heritage West Allis! Providing an attentive and caring environment for all of our residents is our top priority. Please know that we will be looking into your comments so that this type of situation doesn't occur again. If you would like to tell us more, please reach out to our quality department! Thank you for taking the time to share your experiences.


5.0
anonymous - Toured community
Memory Care
February 3, 2019

We enjoyed the tour very much. The staff was extremely helpful and very pleasant.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heritage West Allis

February 6, 2019

We are glad that you enjoyed your tour of Heritage West Allis. Creating a kind and welcoming community is very important to us. Thank you for your review!


4.0
anonymous - Toured community
Memory Care
December 29, 2018

Only drawback is no religious services. All reviews were great. Clean, great staff, library, atrium, piano, organ, beauty salon, 24 hour awake staff. Looks good! Per [name removed]: they do have religious services! mass 3 xweek and rosary!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Heritage West Allis

February 6, 2019

Yes, we do have religious services several times a week for our residents. Providing this type of activity is very important to us! Thank you for your comments.


Viewing 1-20 out of 53 reviews

Neighborhood around Heritage West Allis

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Heritage West Allis

Heritage West Allis offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Heritage West Allis has received an average review rating of 4.4 based on 53 reviews. See all reviews.

Call (414) 302-9700 to reach a resident at Heritage West Allis.

To reach a resident at Heritage West Allis call: (414) 302-9700



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.