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Heritage West Allis

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7901 West National Avenue, West Allis, WI 53214

6.9
Review score
58 reviews
Add review
6.9
Review score
58 reviews
5 star
55%
4 star
34%
3 star
5%
2 star
3%
1 star
3%
See all reviews
7.6
Review score
426 reviews
16 facilities
For pricing & availability:
(866) 374-4058
Heritage West Allis
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Heritage West Allis community exterior
2525 Photos available
22 Floor plans available
Heritage West Allis in google map
street view of Heritage West Allis

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Anonymous
-
Family/friend
4.0
Friendly facility.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.

About the facility
Heritage West Allis

Welcome to Heritage West Allis in West Allis, Wisconsin. This community provides specialized assisted living and memory care services, with compassionate and individualized care 24 hours a day. Residents benefit from the comprehensive health and wellness programs, and caregivers work closely with the community nurses and physicians — to help ensure residents receive high-quality care.

This community houses 40 apartments, with an uncomplicated building design, interior garden courtyard, and convenient access to area shopping, restaurants, and parks. West Allis is a suburb of Milwaukee — with many local parks, restaurants, shopping, and entertainment to offer residents.

Community Amenities and Services

Residents are provided with a variety of personalized care services and have access to community specialists to provide additional care as needed. Three chef-prepared meals are available per day in the restaurant-style dining room. Residents and caregivers work together to create a personalized dining plan that meets your individual nutritional needs.

Residents are encouraged to take part in the planned community activities and take advantage of the spacious common areas, both inside and outside at the Heritage West Allis campus. Move your body, try something new, get involved in the community, meet other residents, and more. See what life can bring...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Heritage West Allis

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage West Allis

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Heritage West Allis community exterior
Heritage West Allis

7901 West National Avenue, West Allis, WI 53214

Heartis Village of Brookfield community exterior
Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

ProHealth Regency Senior Communities - Brookfield
ProHealth Regency Senior Communities - Brookfield

777 North Brookfield Road, Brookfield, WI 53045

Azura Assisted Living and Memory Care of Brookfield community exterior
Azura Assisted Living and Memory Care of Brookfield

16030 Washington Dr, Brookfield, WI 53005

6.9
Review score
58 reviews
6.9
Review score
58 reviews
5 star
55%
4 star
34%
3 star
5%
2 star
3%
1 star
3%
9.6
Review score
38 reviews
9.6
Review score
38 reviews
5 star
66%
4 star
16%
3 star
8%
2 star
5%
1 star
5%
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
59%
4 star
35%
3 star
3%
2 star
0%
1 star
3%
9.4
Review score
36 reviews
9.4
Review score
36 reviews
5 star
52%
4 star
42%
3 star
0%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Household chores

Yes

Household chores

No

Household chores

No

Household chores

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Heritage West Allis

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Vegetarian
  • Special Dining Programs
  • Room Service
  • Restaurant Style Dining
  • International Cuisine
  • Professional Chef
  • Meals Provided

Room Amenities

  • Kitchenette
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Garden View
  • Ground Floor Units

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Private Bath
  • Outdoor Common Areas
  • Barber Shop
  • Indoor Atrium
  • Main Street Shops
  • Central Fireplace
  • Computer or Media Center
  • TV Lounge
  • Library
  • Outside Patio
  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room

Recreational areas

  • Jacuzzi
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Activities

  • Wine Tasting
  • Live Well Programs
  • Devotional Activities On-Site
  • Cards / Pinochle Club
  • Community Service Organizations
  • Sensory-based Programs
  • Stretching Classes
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Intergenerational Programs
  • Birthday Parties
  • Light Therapy Programs
  • Live Musical Performances
  • Trivia Games
  • Quilting or Sewing Club
  • Cooking Club
  • Art Classes
  • Holiday Parties
  • Community Service Programs
  • Bible Study Group
  • Protestant Services
  • Walking Club
  • Happy Hour
  • BBQs or Picnics
  • Catholic Services
  • Dances
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Activities On-site
  • Current Events Club
  • Cooking Classes
  • Pet-focused Programs
  • Christian Services
  • Educational Speakers / Life Long Learning

Reviews

for Heritage West Allis

6.9Review score58 reviews
6.9
Review score
58 reviews
5 star
55%
4 star
34%
3 star
5%
2 star
3%
1 star
3%
Heritage Senior Living
7.6
Review score426 reviews16 communities
Write a review
A Place for Mom has scored Heritage West Allis with 6.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Heritage West Allis has 58 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
3.6
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Heritage West Allis with 6.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Heritage West Allis has 58 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Heritage Senior Living
7.6
Review score426 reviews16 communities
Logo for Heritage Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 58 reviews
Kristin Wisnefske - Family/friend
Assisted Living
April 30, 2024
1.0
Communication was difficult caregivers were negative
Communication was poor no one to answer the phone after 5 pm Personal caregivers were negative at times and very demeaning . I would never use the West Allis Heritage for myself or any relative or friend again.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Michael - Family/friend
Assisted Living
April 18, 2024
4.0
Verified Review
Review for Heritage West Allis
Great community. I would recommend to all.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
CBG. - Family/friend
Assisted Living
April 11, 2024
2.0
Verified Review
Review for Heritage West Allis
Unfortunately, I could not recommend HERITAGE West Allis Memory Care to other families. While the facility is beautiful (very homey, wide hallways, warm wood-tone doors, charming decor in common areas, lovely outside patio), looks can be deceiving.At a minimum, I would expect that Mom be dressed in the morning; PJs on at night; Depends always dry; showers once a week; apartment smells clean. These things didn't happen. On too many occasions, when I arrived to visit Mom, her room smelled strongly of urine and her Depend was completely saturated and soaking through onto her armchair. The second time this happened I started to do closer surveillance with a Nannycam monitor. On many days, the care she received was very good. However, too frequently for my comfort, this was not the case. My perception was that the Memory Care unit was often short staffed, and while the caretakers intentions were good, there just weren't enough of them to meet the needs of their large Memory Care population. Follow through by senior staff when I expressed my concerns didn't seem to have much impact. I often wondered if the senior staff were just spread too thin, with 3 large communities to manage: Independent Living, Assisted Living and Memory Care. I moved Mom to another community, dedicated to exclusively to dementia/Memory Care, after only two months at Heritage West Allis Memory Care.
Cleanliness
4
Friendliness
5
Care Services
1
Meals & Dining
5
Activities
3
Value for Cost
2
Anonymous - Family/friend
Memory Care
March 8, 2024
4.0
Verified Review
Friendly facility.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
KH - Family/friend
Memory Care
June 1, 2023
3.0
Verified Review
Horrible communication once they get your $!
Our experience after moving in was not the same as during the initial touring process. After moving in, we found that communication between the facility administration is horrible.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
September 27, 2022
4.0
Verified Review
Overall care summary
Overall Heritage West Allis is very good. Depending upon the person living there or about to live there (if you're thinking of moving a loved one there), it depends on the location as I know they have other communities, as well as the convenience.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
June 29, 2022
5.0
Verified Review
Tour of Heritage
I toured Heritage West Allis, they provided a great tour and first impression. Culturally my mom is more acclimated to an Elm Grove location than a West Allis one. The other Heritage location we chose is a bit more in the country. I knew that's what my mom wanted because she had a country home.
Jake T - Family/friend
Assisted Living
June 28, 2022
5.0
I had to make an emergency for my mom, and [name removed] was vey helpful with the move in transition. My mom has been enjoying their cooked from scratch meals, and the regular flow of fun activities and exercising. Mom is much happier now, thanks to our move to Heritage.
Josh T - Family/friend
Memory Care
June 23, 2022
5.0
I just recently relocated my mom to memory care at Heritage West Allis. The move in process went great! The community is clean and well maintained compared to where my mom used to be. My mom is beginning to eat better because the food is really good and she has table mates to chat for her meals.
anonymous - Toured community
Memory Care
April 19, 2022
5.0
Verified Review
Tour experience
Heritage West Allis was a beautiful facility and I liked it a lot, they gave a great tour. The only downfall was I really liked the concept of a facility that focused primarily on memory care so the attention was more individualized rather than offering different care services all in one. I felt like we would be paying for things that she ultimately would not be utilizing.
Anonymous - Family/friend
Assisted Living
February 28, 2022
5.0
Verified Review
a very pleasant and wonderful experience
Heritage West Allis is a wonderful place. I' m very happy with the care my loved one is receiving.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 20, 2021
4.0
Verified Review
Peace of Mind
I would recommend you consider this community for your loved one. Overall the friendliness of the staff, cleanliness, and care all stand out to me. The community does a good job in offering activities daily for the residents to participate in.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
4
Activities
5
Value for Cost
3
anonymous - Family/friend
Memory Care
November 23, 2020
4.0
Verified Review
my limited experience with this facility during covid
Make sure to do your homework and visit more facilities to make sure you get the best place. I know covid is affecting everything. The facility is short-staffed, The room size is good-sized, and they have a whirlpool bathroom.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
4
Activities
4
Anne Odya - Family/friend
Memory Care
September 30, 2020
5.0
Verified Review
Review of Heritage West Allis
My mom is happy and content at Heritage. The residents are well cared for and respected. The receptionists at the front desk are very helpful and friendly, as is the personnel in the marketing department.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Tom and Jean Wanat - Family/friend
Memory Care
August 20, 2020
5.0
Verified Review
Review of Heritage West Allis
[name removed] (mom) has improved so much during the time she has been living at Heritage and we are so grateful for the caring staff, awesome activities, and socialization that she enjoyed here. Thank you, thank you, thank you!!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
John and Denette Smith - Resident/client
Memory Care
August 11, 2020
5.0
Verified Review
Review of Heritage West Allis
We enjoyed our 11 years and hope to have many more to come.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michael Bernier - Family/friend
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
Staff here do a great job taking care of my mom. Food is very good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kathy Vaggalis - Family/friend
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
This is a wonderful place and everyone is so friendly, keeping social distancing in mind. A very great place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Olgby Sharp - Resident/client
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
I love all the people that work here and I love living here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Carol Spilker - Resident/client
Memory Care
August 4, 2020
5.0
Verified Review
Review of Heritage West Allis
Everything is great! Workers are great!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 58 reviews

Neighborhoods
around Heritage West Allis

See what the neighborhood has to offer and what’s nearby:
Heritage West Allis in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about Heritage West Allis

Heritage West Allis offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage West Allis 6.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (414) 302-9700 to reach a resident at Heritage West Allis.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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