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Heritage at Deer Creek

3585 South 147th Street, New Berlin, WI 53151
8.0
Review Score
39 reviews

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Heritage at Deer Creek community exterior
21 Photos
21 Photos available
2 Floor plans
2 Floor plans available
Heritage at Deer Creek in google map
street view of Heritage at Deer Creek
Ned - Family/friend
5.0
Fairly Easy Transition For My Loved One and Felt Comfortable Moving In

This is a nice place in a nice area. I would highly recommend Heritage at Deer Creek to others for their loved ones. The staff have always been able to get answers to me about my questions or concerns. Concerts, group meetings, games, and more are some of the activities available for the residents to choose from. The community will deliver my loved one's meals to them, if they don't want to eat in the dining room. The community is able to have physical therapy come assist my loved one. Heritage is able to provide housekeeping, laundry service, and the room for the monthly fee. There is a separate fee for internet and cable.... Read more

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About the facility Heritage at Deer Creek

Welcome to Heritage at Deer Creek! This community provides assisted living and memory care services to residents in their 43-unit community home in New Berlin, Wisconsin. The town of New Berlin is one of the newer suburbs of Milwaukee, with historic old-town charm, where beautiful natural areas abound. Check out Whitnall and Minooka parks to get some fresh air and stretch your legs. This beautiful community is located near area shopping, restaurants, and parks to keep residents connected to the community.

Community Amenities and Services

Heritage at Deer Creek specializes in providing memory care, diabetic care, personal care, and medication management. Staff are specially trained in memory care. A variety of specialists are also available to provide additional care as needed.

All meals are provided for by the on-staff professional chef. Residents enjoy restaurant-style dining and various dietary accommodations can be made as necessary. In between meals, residents can take advantage of the indoor and outdoor common spaces. Curl up with a good book near the fireplace, soak in the sunshine and fresh air on the enclosed walking path, or get your blood pumping at the fitness center. If you’re looking for more structure, get involved in the community events. Everything...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Heritage at Deer Creek is a community within Heritage Senior Living properties. See all Heritage Senior Living communities.

Pricing for Heritage at Deer Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Heritage at Deer Creek

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Compare

Heritage at Deer Creek3585 South 147th Street, New Berlin, WI 53151
Oak Hill Terrace1805 Kensington Dr., Waukesha, WI 53188
Heartis Village of Brookfield16040 W Greenfield Ave, Brookfield, WI 53005
Library Square1820 South 75th Street, West Allis, WI 53214
8.0
Review Score
39 reviews
9.9
Review Score
32 reviews
9.8
Review Score
30 reviews
9.6
Review Score
37 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living

Amenities at Heritage at Deer Creek

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Jacuzzi

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews
for Heritage at Deer Creek

Write a Review
8.0
Review Score
39 reviews

Review Score

39 reviews
8.0

Out of 10


5 star

39%

4 star

34%

3 star

16%

2 star

6%

1 star

8%

A Place for Mom has scored Heritage at Deer Creek with 8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heritage at Deer Creek has 39 reviews with an average "overall experience" of 3.8 out of 5.

How we score communities
Cleanliness

3.9

Friendliness

3.9

Meals & Dining

5.0

Care Services

3.8

Activities

3.7

Staff

5.0

Value for Cost

3.7

Overall Experience
15
13
6
2
3
Date Submitted
1
1
3
Reviewer
1
19
19
0
Care Received
5
34
1-20 of 39 reviews
Sort by

5.0
Anonymous - Toured community
Assisted Living
June 28, 2023
Verified Review
Tour Experience

We toured Heritage at Deer Creek when searching for an Assisted Living facility for our loved one. This was a nice facility. Our tour guide was very good. The atmosphere, cleanliness, and friendliness was also good. We also toured the Memory Care unit. I noticed that they didn't have an activity calendar and that it didn't seem to be a priority.


4.0
Anonymous - Toured community
Assisted Living
June 23, 2022
Verified Review
My Tour Experience at Heritage at Deer Creek

Good community, it was too far for family to visit.


5.0
Ned - Family/Friend
Assisted Living
April 7, 2022
Verified Review
Fairly Easy Transition For My Loved One and Felt Comfortable Moving In

This is a nice place in a nice area. I would highly recommend Heritage at Deer Creek to others for their loved ones. The staff have always been able to get answers to me about my questions or concerns. Concerts, group meetings, games, and more are some of the activities available for the residents to choose from. The community will deliver my loved one's meals to them, if they don't want to eat in the dining room. The community is able to have physical therapy come assist my loved one. Heritage is able to provide housekeeping, laundry service, and the room for the monthly fee. There is a separate fee for internet and cable.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
July 9, 2021
Verified Review
My review of Heritage at Deer Creek (Heritage Senior Living)

Our family was able to do an in person tour before the pandemic so we got to see a lot of what the community had to offer and it was really nice.


3.0
anonymous - Toured community
Assisted Living
April 19, 2021
Verified Review
my review of Heritage at Deer Creek

We toured this community and it was very elegant and inviting. The tour was good and the staff was very friendly. The price was on the high end of our scale so unfortunately, it didn't meet our needs at the time.


4.0
Denise - Family/Friend
Memory Care
August 18, 2020
Verified Review
A Nice Place

The staff is very good. They are very genuine. They got to know the residents and their needs. I met with the Chef, he was very accommodating with allergies and food preferences. The room sizes were of a good size. They have walking paths and outdoor space for the residents to use.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


0.5
Holly Koch - Family/Friend
Memory Care
December 10, 2019
Loved one

My brother in law was there in Enhanced assisted living and all I can say is DON'T but your loved here. The director of nursing was very rude. He would ring because he needed to be changed, they'd come in turn off his necklace that would let them know he needed something and then say they had to get someone to help. Hed sit in his dirty diaper for 20 minutes. If it was almost lunch he'd have to wait till after lunch. They are very short staffed. He ended up with a bedsore!!! This place was a nightmare. I could go on and on how bad it was. Please dont put your loved one here.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Heritage at Deer Creek

December 10, 2019

Thank you for taking the time to share you're experience. We're terribly sorry to hear of your brother-in-law's situation! Our goal is to provide the best care possible for our residents. If you haven't already, we'd encourage you to reach out to our quality department at [removed] to tell them more of the specifics of your situations so we can address them.


0.5
Sarah Kulas - Family/Friend
Memory Care
August 18, 2019
Are you sure?

I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Sarah Kulas - Family/Friend
Memory Care
August 18, 2019
Verified Review
Are you sure?

I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Heritage at Deer Creek

October 15, 2019

We are so sorry to hear about your situation. Our quality department is in place to address your concerns and make sure nothing like this occurs again. If you haven't already, I would highly suggest you email them at [removed]. We want Heritage to be a place where family members feel confident leaving their loved ones, so please know your comments will be taken seriously and used to help us improve.


4.0
anonymous - Toured community
Memory Care
July 20, 2019

Facility is soon to be remodeling quite a bit to rearrange service areas to larger accommodations. May be disruptive. Staff seems pleasant.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Heritage at Deer Creek

July 26, 2019

Thank you for giving us your feedback on Heritage at Deer Creek. We are excited to be updating some parts of our community over the next several months, but will do our best to keep the disruptions at a minimum!


4.0
anonymous - Toured community
Memory Care
December 29, 2018

Beautiful brand new facility. Still doing finishing work. Welcoming foyer. No enhanced assisted living residents yet. Liked the generous studio rooms.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Heritage at Deer Creek

January 3, 2019

Thank you for sharing your experience with our community. We are glad you found it so welcoming. Creating a positive and engaging environment for our residents and guests is very important to us!


4.0
anonymous - Family/Friend
Memory Care
December 18, 2017
Verified Review
So far so good

In the short time that my mother has been here everything has been going fine. She is happy there which is a good thing. The maintenance is a little slow to respond to my liking but overall it is ok. The apartment that my mother has is nice and the people there are nice too. My mother seems to be making friends and during her meals 3 times a day she sits with them. They also interact during the activities that the facility provides. The facility’s appearance also has a homey atmosphere.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Heritage at Deer Creek

December 20, 2017

We are glad that your mother is doing well at Heritage at Deer Creek. Providing an active and homey environment for our residents and their guests is very important to us. We appreciate your comments!


3.0
anonymous - Toured community
Memory Care
October 9, 2017

Everyone was personable but it seemed forced, it seemed dark.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Heritage at Deer Creek

October 10, 2017

We’re sorry to learn that your experience at Heritage at Deer Creek was less than adequate. Quality matters so we appreciate your input. If you want to let us know more about your experience, please send us the details.


4.0
anonymous - Toured community
Memory Care
August 23, 2017
Verified Review
This was a great tour

I was very impressed by the staff and the tour they took me on, The memory care unit is small with 16 beds and it was very nice. They did offer several amenities for the residents. Unfortunately, they did not have any availability at the time.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Joe - Toured community
Memory Care
November 11, 2016
Verified Review
Great initial find

I am pleased with the decision we made. I would hope that you will ask the same questions after my mother has spend several months at Heritage. I gave the value a lower rating because assisted living is costly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3.5


3.5
anonymous - Toured community
Memory Care
September 27, 2016
Verified Review
Did not leave a good impression!!

The staffing seemed poor during our tour of Heritage. There seemed to be a slight odor and it did not look real clean when we walked in. This community did not seem to work for mom.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
anonymous - Toured community
Memory Care
August 26, 2016
Verified Review
Nice Tour!!

During my tour i was able to meet some friendly staff. The community from what i saw was clean and organized. Activities are offered to the residents. The tour guide was knowledgeable and answered all of my questions. I feel that i received a proper tour of the place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Memory Care
August 22, 2016
Verified Review
Very clean community!

My mom is adjusting to the move to Heritage at Deer Creek. She has made a group of friends and there are a variety of activities for her to enjoy. The food looks very appetizing and they offer a variety of options. The community is very well kept and updated.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


2.0
anonymous - Family/Friend
Memory Care
July 12, 2016
Verified Review
I'am Have My Concerns At This Community

Our experiences with this community has been okay. I'am having some issues with the head nurse. Also I'am not really happy with the some of the staff members. It is a nice and clean facility, they do a good job with the cleanliness. They do not offer many activities in the memory care unit, I wish there was more. I'am going to have care meeting with the assisted director, so we can work together to resolve things.

Cleanliness

4

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.5
David M. Hall - Family/Friend
Memory Care
May 10, 2016
Verified Review
Not pleased with Heritage at Deer Creek.

This review may be premature and hopefully things will improve at Heritage at Deer Creek. However, right now, I would have to give them a failing grade. They have a very poor system of allowing visitors in and out of the Memory Care unit. You push the doorbell and stand there forever waiting for someone to come and assist you. They really should have cameras set on both sides of the entrance and have someone monitoring the cameras so that they could push a button and allow the door to be opened. We were informed prior to taking our loved one there that they would be given assistance making their bed. From what I have seen, that is not happening. Also, we were informed that they were doing the laundry, I would assume that also means that they would put the clean laundry away. That also does not seem to be happening. The staff on that floor does not seem to be very good. In my opinion, they tend to be very lazy. The staff also changes the TV channel from METV (old sitcoms) to [removed] (BET). The channel should remain on the channel that was set for the loved one. The staff also turns the heat down. We have always set it high, as our loved one gets cold easily. I also believe that she is not getting bathed as she is supposed to be. The bath towel does not appear to have been used. Also, it took way too long to have electrical outlets installed. I do not mean to be so critical, but hopefully, this review will encourage changes.

Cleanliness

1.5

Friendliness

1.5

Care Services

1

Activities

2.5

Value for Cost

1.5


Viewing 1-20 out of 39 reviews

Neighborhood around Heritage at Deer Creek

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Frequently Asked Questions about Heritage at Deer Creek

Heritage at Deer Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage at Deer Creek 8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 789-6600 to reach a resident at Heritage at Deer Creek.

To reach a resident at Heritage at Deer Creek call: (262) 789-6600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.