Heritage at Deer Creek

3585 South 147th Street, New Berlin, WI 53151

About the community

ASSISTED LIVING: Heritage at Deer Creek is an elegant, yet affordable 43 unit Assisted Living Community located in New Berlin, Wisconsin.

Choose between studio, one bedroom and two bedroom apartments. Within each apartment is a kitchenette, private bath and walk in shower, individually controlled heating and air conditioning, and a reassuring emergency call pendant.

Our small size allows us to personalize care and services to meet the needs of each individual resident. Heritage at Deer Creek is dedicated to nurturing the body, nurturing the spirit and engaging the mind of each resident while respecting their dignity and well-being.

MEMORY CARE: Heritage at Deer Creek Memory Care Neighborhood is located on the campus of Deer Creek Village in New Berlin, Wisconsin. We specialize in the care of residents with Alzheimer's disease or related memory loss. Our neighborhoods offer residents private furnished or unfurnished accommodations in an uncomplicated design that can be decorated with personal items.

ENHANCED CARE: Heritage at Deer Creek offers specialized assisted living care for seniors who have higher physical needs than those that are typically allowed in most assisted livings. Our clinically trained staff are able to provide assistance with 2 person...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Heritage at Deer Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Transportation at cost
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Arts and crafts center
Fitness center
Game room
Jacuzzi

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Outdoor walking paths

Primary language spoken by staff

English

Activities

Devotional activities on-site
Visiting chaplain or priest
Protestant services
Catholic services

Reviews of Heritage at Deer Creek

3.8

(36 reviews)

Write a Review

Cleanliness

3.9

Care services

3.7

Staff

No data collected

Meals & dining

No data collected

Activities

3.7

Value for cost

3.7

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1-10 of 36 reviews

5.0
July 9, 2021
anonymous - Toured community
My review of Heritage at Deer Creek (Heritage Senior Living)

Our family was able to do an in person tour before the pandemic so we got to see a lot of what the community had to offer and it was really nice.


3.0
April 19, 2021
anonymous - Toured community
Verified Review
my review of Heritage at Deer Creek

We toured this community and it was very elegant and inviting. The tour was good and the staff was very friendly. The price was on the high end of our scale so unfortunately, it didn't meet our needs at the time.


4.0
August 18, 2020
Denise - Loved one of resident/client
Verified Review
A Nice Place

The staff is very good. They are very genuine. They got to know the residents and their needs. I met with the Chef, he was very accommodating with allergies and food preferences. The room sizes were of a good size. They have walking paths and outdoor space for the residents to use.


0.5
December 10, 2019
Holly Koch - Loved one of resident/client
Loved one

My brother in law was there in Enhanced assisted living and all I can say is DON'T but your loved here. The director of nursing was very rude. He would ring because he needed to be changed, they'd come in turn off his necklace that would let them know he needed something and then say they had to get someone to help. Hed sit in his dirty diaper for 20 minutes. If it was almost lunch he'd have to wait till after lunch. They are very short staffed. He ended up with a bedsore!!! This place was a nightmare. I could go on and on how bad it was. Please dont put your loved one here.

Response from Heritage at Deer Creek

December 10, 2019

Thank you for taking the time to share you're experience. We're terribly sorry to hear of your brother-in-law's situation! Our goal is to provide the best care possible for our residents. If you haven't already, we'd encourage you to reach out to our quality department at [removed] to tell them more of the specifics of your situations so we can address them.


0.5
August 18, 2019
Sarah Kulas - Loved one of resident/client
Are you sure?

I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.


0.5
August 18, 2019
Sarah Kulas - Loved one of resident/client
Verified Review
Are you sure?

I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.

Response from Heritage at Deer Creek

October 15, 2019

We are so sorry to hear about your situation. Our quality department is in place to address your concerns and make sure nothing like this occurs again. If you haven't already, I would highly suggest you email them at [removed]. We want Heritage to be a place where family members feel confident leaving their loved ones, so please know your comments will be taken seriously and used to help us improve.


4.0
July 20, 2019
Anonymous - Toured community

Facility is soon to be remodeling quite a bit to rearrange service areas to larger accommodations. May be disruptive. Staff seems pleasant.

Response from Heritage at Deer Creek

July 26, 2019

Thank you for giving us your feedback on Heritage at Deer Creek. We are excited to be updating some parts of our community over the next several months, but will do our best to keep the disruptions at a minimum!


4.0
December 29, 2018
Anonymous - Toured community

Beautiful brand new facility. Still doing finishing work. Welcoming foyer. No enhanced assisted living residents yet. Liked the generous studio rooms.

Response from Heritage at Deer Creek

January 3, 2019

Thank you for sharing your experience with our community. We are glad you found it so welcoming. Creating a positive and engaging environment for our residents and guests is very important to us!


4.0
December 18, 2017
Anonymous - Loved one of resident/client
Verified Review
So far so good

In the short time that my mother has been here everything has been going fine. She is happy there which is a good thing. The maintenance is a little slow to respond to my liking but overall it is ok. The apartment that my mother has is nice and the people there are nice too. My mother seems to be making friends and during her meals 3 times a day she sits with them. They also interact during the activities that the facility provides. The facility’s appearance also has a homey atmosphere.

Response from Heritage at Deer Creek

December 20, 2017

We are glad that your mother is doing well at Heritage at Deer Creek. Providing an active and homey environment for our residents and their guests is very important to us. We appreciate your comments!


3.0
October 9, 2017
Anonymous - Toured community

Everyone was personable but it seemed forced, it seemed dark.

Response from Heritage at Deer Creek

October 10, 2017

We’re sorry to learn that your experience at Heritage at Deer Creek was less than adequate. Quality matters so we appreciate your input. If you want to let us know more about your experience, please send us the details.


Frequently Asked Questions

Heritage at Deer Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Heritage at Deer Creek has received an average review rating of 3.8 based on 36 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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