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Heritage at Deer Creek

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3585 South 147th Street, New Berlin, WI 53151

6.8
Review score
41 reviews
Add review
6.8
Review score
41 reviews
5 star
39%
4 star
32%
3 star
17%
2 star
5%
1 star
7%
See all reviews
7.6
Review score
425 reviews
16 facilities
For pricing & availability:
(866) 374-4058
Heritage at Deer Creek
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Heritage at Deer Creek community exterior
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22 Floor plans available
Heritage at Deer Creek in google map
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Anonymous
-
Family/friend
5.0
A great place for a loved one, you will know they are safe and being taken care of.
We chose Heritage at Deer Creek because of the staff and the newness of the building as far as updates. And location especially. You do have to make sure things are getting done, sometimes things can slip through the cracks. Such as getting her bed made everyday. But they really are accomm

About the facility
Heritage at Deer Creek

Welcome to Heritage at Deer Creek! This community provides assisted living and memory care services to residents in their 43-unit community home in New Berlin, Wisconsin. The town of New Berlin is one of the newer suburbs of Milwaukee, with historic old-town charm, where beautiful natural areas abound. Check out Whitnall and Minooka parks to get some fresh air and stretch your legs. This beautiful community is located near area shopping, restaurants, and parks to keep residents connected to the community.

Community Amenities and Services

Heritage at Deer Creek specializes in providing memory care, diabetic care, personal care, and medication management. Staff are specially trained in memory care. A variety of specialists are also available to provide additional care as needed.

All meals are provided for by the on-staff professional chef. Residents enjoy restaurant-style dining and various dietary accommodations can be made as necessary. In between meals, residents can take advantage of the indoor and outdoor common spaces. Curl up with a good book near the fireplace, soak in the sunshine and fresh air on the enclosed walking path, or get your blood pumping at the fitness center. If you’re looking for more structure, get involved in the community events. Everything...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Heritage at Deer Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage at Deer Creek

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Heritage at Deer Creek community exterior
Heritage at Deer Creek

3585 South 147th Street, New Berlin, WI 53151

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Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

Heartis Village of Brookfield community exterior
Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

ProHealth Regency Senior Communities - Brookfield
ProHealth Regency Senior Communities - Brookfield

777 North Brookfield Road, Brookfield, WI 53045

6.8
Review score
41 reviews
6.8
Review score
41 reviews
5 star
39%
4 star
32%
3 star
17%
2 star
5%
1 star
7%
10
Review score
44 reviews
10
Review score
44 reviews
5 star
81%
4 star
7%
3 star
5%
2 star
5%
1 star
2%
9.6
Review score
38 reviews
9.6
Review score
38 reviews
5 star
66%
4 star
16%
3 star
8%
2 star
5%
1 star
5%
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
59%
4 star
35%
3 star
3%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Heritage at Deer Creek

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Gluten-free
  • Restaurant Style Dining
  • Low / No Sodium
  • Guest Meals
  • Vegetarian
  • No Sugar
  • Professional Chef
  • Special Dining Programs
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Bath Tubs
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio
  • Library
  • TV Lounge
  • Meeting Room

Recreational areas

  • Jacuzzi
  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center
  • Game Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Live Well Programs
  • Art Classes
  • Holiday Parties
  • Wine Tasting
  • Tai Chi
  • Stretching Classes
  • Devotional Activities On-Site
  • Catholic Services
  • Gardening Club
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Happy Hour
  • Live Dance or Theater Performances
  • Protestant Services
  • Sensory-based Programs
  • Reminiscence Programs
  • Wii Bowling
  • Live Musical Performances
  • Birthday Parties
  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Trivia Games
  • Activities On-site
  • Activities Off-site
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning

Reviews

for Heritage at Deer Creek

6.8Review score41 reviews
6.8
Review score
41 reviews
5 star
39%
4 star
32%
3 star
17%
2 star
5%
1 star
7%
Heritage Senior Living
7.6
Review score425 reviews16 communities
Write a review
A Place for Mom has scored Heritage at Deer Creek with 6.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heritage at Deer Creek has 41 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
3.9
Care Services
3.8
Staff
4.3
Meals & Dining
4.7
Activities
3.7
Value for Cost
3.7
A Place for Mom has scored Heritage at Deer Creek with 6.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heritage at Deer Creek has 41 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Heritage Senior Living
7.6
Review score425 reviews16 communities
Logo for Heritage Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Anonymous - Family/friend
Assisted Living
April 11, 2024
5.0
Verified Review
A great place for a loved one, you will know they are safe and being taken care of.
We chose Heritage at Deer Creek because of the staff and the newness of the building as far as updates. And location especially. You do have to make sure things are getting done, sometimes things can slip through the cracks. Such as getting her bed made everyday. But they really are accommodating and helpful as well as friendly. As a family member just be mindful to check that those tasks are being followed through for them. Things can get miscommunicated from time to time.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 19, 2024
2.5
Verified Review
Improvement needed, Inconsistent care
This is not our first time in respite care. The location was convenient for our family, but I would not take him back there again. Response to call button was not timely. They were understaffed, and the quality and experience of the staff was often lacking. Lack of communication or miscommunication was another issue that was quite frustrating.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
2
Anonymous - Toured community
Assisted Living
June 28, 2023
5.0
Verified Review
Tour Experience
We toured Heritage at Deer Creek when searching for an Assisted Living facility for our loved one. This was a nice facility. Our tour guide was very good. The atmosphere, cleanliness, and friendliness was also good. We also toured the Memory Care unit. I noticed that they didn't have an activity calendar and that it didn't seem to be a priority.
Anonymous - Toured community
Assisted Living
June 23, 2022
4.0
Verified Review
My Tour Experience at Heritage at Deer Creek
Good community, it was too far for family to visit.
Ned - Family/friend
Assisted Living
April 7, 2022
5.0
Verified Review
Fairly Easy Transition For My Loved One and Felt Comfortable Moving In
This is a nice place in a nice area. I would highly recommend Heritage at Deer Creek to others for their loved ones. The staff have always been able to get answers to me about my questions or concerns. Concerts, group meetings, games, and more are some of the activities available for the residents to choose from. The community will deliver my loved one's meals to them, if they don't want to eat in the dining room. The community is able to have physical therapy come assist my loved one. Heritage is able to provide housekeeping, laundry service, and the room for the monthly fee. There is a separate fee for internet and cable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
July 9, 2021
5.0
Verified Review
My review of Heritage at Deer Creek (Heritage Senior Living)
Our family was able to do an in person tour before the pandemic so we got to see a lot of what the community had to offer and it was really nice.
anonymous - Toured community
Assisted Living
April 19, 2021
3.0
Verified Review
my review of Heritage at Deer Creek
We toured this community and it was very elegant and inviting. The tour was good and the staff was very friendly. The price was on the high end of our scale so unfortunately, it didn't meet our needs at the time.
Denise - Family/friend
Memory Care
August 18, 2020
4.0
Verified Review
A Nice Place
The staff is very good. They are very genuine. They got to know the residents and their needs. I met with the Chef, he was very accommodating with allergies and food preferences. The room sizes were of a good size. They have walking paths and outdoor space for the residents to use.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Holly Koch - Family/friend
Memory Care
December 10, 2019
0.5
Loved one
My brother in law was there in Enhanced assisted living and all I can say is DON'T but your loved here. The director of nursing was very rude. He would ring because he needed to be changed, they'd come in turn off his necklace that would let them know he needed something and then say they had to get someone to help. Hed sit in his dirty diaper for 20 minutes. If it was almost lunch he'd have to wait till after lunch. They are very short staffed. He ended up with a bedsore!!! This place was a nightmare. I could go on and on how bad it was. Please dont put your loved one here.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Heritage at Deer Creek
December 10, 2019
Thank you for taking the time to share you're experience. We're terribly sorry to hear of your brother-in-law's situation! Our goal is to provide the best care possible for our residents. If you haven't already, we'd encourage you to reach out to our quality department at [removed] to tell them more of the specifics of your situations so we can address them.
Sarah Kulas - Family/friend
Memory Care
August 18, 2019
0.5
Are you sure?
I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Sarah Kulas - Family/friend
Memory Care
August 18, 2019
0.5
Verified Review
Are you sure?
I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Heritage at Deer Creek
October 15, 2019
We are so sorry to hear about your situation. Our quality department is in place to address your concerns and make sure nothing like this occurs again. If you haven't already, I would highly suggest you email them at [removed]. We want Heritage to be a place where family members feel confident leaving their loved ones, so please know your comments will be taken seriously and used to help us improve.
anonymous - Toured community
Memory Care
July 20, 2019
4.0
Facility is soon to be remodeling quite a bit to rearrange service areas to larger accommodations. May be disruptive. Staff seems pleasant.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Heritage at Deer Creek
July 26, 2019
Thank you for giving us your feedback on Heritage at Deer Creek. We are excited to be updating some parts of our community over the next several months, but will do our best to keep the disruptions at a minimum!
anonymous - Toured community
Memory Care
December 29, 2018
4.0
Beautiful brand new facility. Still doing finishing work. Welcoming foyer. No enhanced assisted living residents yet. Liked the generous studio rooms.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Heritage at Deer Creek
January 3, 2019
Thank you for sharing your experience with our community. We are glad you found it so welcoming. Creating a positive and engaging environment for our residents and guests is very important to us!
anonymous - Family/friend
Memory Care
December 18, 2017
4.0
Verified Review
So far so good
In the short time that my mother has been here everything has been going fine. She is happy there which is a good thing. The maintenance is a little slow to respond to my liking but overall it is ok. The apartment that my mother has is nice and the people there are nice too. My mother seems to be making friends and during her meals 3 times a day she sits with them. They also interact during the activities that the facility provides. The facility’s appearance also has a homey atmosphere.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Heritage at Deer Creek
December 20, 2017
We are glad that your mother is doing well at Heritage at Deer Creek. Providing an active and homey environment for our residents and their guests is very important to us. We appreciate your comments!
anonymous - Toured community
Memory Care
October 9, 2017
3.0
Everyone was personable but it seemed forced, it seemed dark.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Heritage at Deer Creek
October 10, 2017
We’re sorry to learn that your experience at Heritage at Deer Creek was less than adequate. Quality matters so we appreciate your input. If you want to let us know more about your experience, please send us the details.
anonymous - Toured community
Memory Care
August 23, 2017
4.0
Verified Review
This was a great tour
I was very impressed by the staff and the tour they took me on, The memory care unit is small with 16 beds and it was very nice. They did offer several amenities for the residents. Unfortunately, they did not have any availability at the time.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Joe - Toured community
Memory Care
November 11, 2016
5.0
Verified Review
Great initial find
I am pleased with the decision we made. I would hope that you will ask the same questions after my mother has spend several months at Heritage. I gave the value a lower rating because assisted living is costly.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 27, 2016
3.5
Verified Review
Did not leave a good impression!!
The staffing seemed poor during our tour of Heritage. There seemed to be a slight odor and it did not look real clean when we walked in. This community did not seem to work for mom.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
August 26, 2016
4.0
Verified Review
Nice Tour!!
During my tour i was able to meet some friendly staff. The community from what i saw was clean and organized. Activities are offered to the residents. The tour guide was knowledgeable and answered all of my questions. I feel that i received a proper tour of the place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 22, 2016
4.0
Verified Review
Very clean community!
My mom is adjusting to the move to Heritage at Deer Creek. She has made a group of friends and there are a variety of activities for her to enjoy. The food looks very appetizing and they offer a variety of options. The community is very well kept and updated.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 41 reviews

Neighborhoods
around Heritage at Deer Creek

See what the neighborhood has to offer and what’s nearby:
Heritage at Deer Creek in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about Heritage at Deer Creek

Heritage at Deer Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage at Deer Creek 6.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 789-6600 to reach a resident at Heritage at Deer Creek.

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25%
Studio
The Bluemound Home is our 20 bed home we accept residents who are both ambulatory and semi-ambulatory. Our residents can use canes, walkers or wheelchairs.The second floor is easily accessible by elevator.  Every room is private,with own bathroom. Families may decorate and bring in...
Photo of Layton Terrace

Layton Terrace

9200 West Layton Avenue, Greenfield, WI 53228
Starting at $X,XXX+ monthly
8.9
Review score
37 reviews
8.9
Review score
37 reviews
5 star
38%
4 star
24%
3 star
19%
2 star
5%
1 star
14%
Studio, 1bd, 2bd
Layton Terrace is a Laureate Group senior living community committed to serving those in Greenfield, Wisconsin. Many throughout Southeastern Milwaukee come to Layton Terrace because it’s in the heart of it all — 84SOUTH and Southridge Mall for shopping and restaurants, nearby beautiful parks, and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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