S64 W13780 Janesville Road, Muskego, WI 53150
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
Expensive and continually cutting corners to save $ at the expense of residents. Concerned about their convenience not the happiness of the residents. We have no complaints about 1 &2 shift nurses and cnas on 2nd floor. Other problems exist.
They have started to resume their inside activities, and what they are offering the residents are enjoying. If anything happens to our loved one for example if they fall, they call us immediately with updates. If we ever have to call with questions they are so responsive which is huge. Everyone there is awesome, but the two nurses our family speaks with are just amazing, they really go above and beyond.
We toured this community and it was very elegant and inviting. The tour was good and the staff was very friendly. The price was on the high end of our scale so unfortunately, it didn't meet our needs at the time.
The staff is very friendly and they always had wonderful activities for the families. We were so happy that my mom spent the last months of her life in such a friendly place. it's a smaller community but I think she received more one on one attention I would recommend this community to others.
We chose Hertiage of Muskego because the staff members were friendly and helpful, the location, and what they said they had to offer. The room sizes here are adequate. My dad says the food is hit or miss, they have some selection but it would be nicer to have more variety. The staff is good, but communication could be better as far as what is going on inside the facility with all of the COVID stuff. I also wish they allowed more family visits, because I have not seen him since March. They are doing virtual visits, but he is not good at communication that way so it makes it hard.
I would want others to know when looking into Heritage of Muskego that my dad had Parkinson's and he needed a lot of care. A lot of times we found that they pushed him off into a corner because they thought he was disrupting other residents. We were not happy with the care we received here, I do not think they were doing the things they needed to do or monitoring him as they should have been. He needed feedings and I had to get staff to help him and I had to give them suggestions, we felt like we were doing all the work. We are very disappointed and they are not what they said they were going to be. They do not have experience with Parkinson's disease. They did not treat residents like human beings.
Beautiful facility - very expensive - not Title 19 approved
Response from Heritage of MuskegoFebruary 18, 2020
Thank you for your feedback on our community. We're glad you found it to be a beautiful building. We do offer a wide range of amenities and services, which are included in the price, so our residents and their families can feel secure in the knowledge that they are well taken care of.
Four of us toured this facility and agreed, this is not the right fit for our mom. Nothing wrong with it, in fact it was really nice, but not what we were looking for
Response from Heritage of MuskegoJanuary 21, 2020
We're glad your tour went well. We hope you find the best possible fit for your mother. Thank you for your comments!
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.