Hawthorn Senior Living, LLC

The staff were good friendly and helpful. Some of the cleaning ladies were treated rudely by the residents. Too many wheel chairs for this not to be assisted living. Thought it was strange that so many were on the 3rd floor and often wondered how they would get down the stairs if there was a fire or other emergency. Washers and dryers were worn and did not function properly. That was one of the reasons mom wanted to leave. Bus that picked up residents had no wheelchair lift so those residents were left to find other means of transportation. Guest bathroom downstairs needed some work. Restrooms were always very clean but toilet lid was not seated properly and soap dispenser was broken. One maintenance man for that large of a complex might not be enough. So it takes some time before he can come by unless it is an emergency. Some of these items might have already been addressed but overall the experience at the facility was positive and in the scheme of things the above comments were just observations from mom. Food was good, staff was good, cleanliness was good. I think mom just didn't feel like she fit in well with some of the residents. Lol At 87 she is pretty set in her ways too!

It's a beautiful place, I would recommend it. Very pleasant experience (words from my mother)

I would recommend this facility. It seems to be a good fit. My adult children did their utmost to have my very clean and bright room decorated and all ready for my comfort. The staff are very much a team. They work well together and are very dedicated to making sure the residents are heard and cared for. The meals are good. Every once in awhile it is not great but they have optional meals that can be substituted. And other times just wonderful. Especially the themed buffet style events where we are encouraged to invite family to join. The housekeeper comes once a week. They remake your bed with clean linens and fresh towels, take out any trash and vacuum and mop the floors. Also they clean the bathroom thoroughly. The activities are varied from art class to bingo to reading of short stories to showcasing musicians every week. They are open to anyone who would like to participate.

As a family member visiting I would say it was great . As for my father he struggled and is no longer at the facility. The 90.00 per night stay in the family suite that included meals was a bonus for me when visiting my father.

From what I do know, he is very happy there. They did want to raise their fees this year, but they worked with him to keep it as minimal of an increase as he could handle based on his Pension and SS income. He does enjoy much of the staff and residents.

My loved one loves her room at Stone Lodge, but the meals are a different story. Some meals are good, but some can be undercooked or overcooked, even black. Finding a place to sit is also a problem because people save seats even though they are not supposed to. I am impressed with everything, except the food. The personnel are very friendly and learn names really fast. Seeing as how the rent is a lot less than some other places in the area, I think there is a lot of value for the money.

Speaking from what my sister-in-law commented, she found the staff to be very attentive and friendly. She liked the meals for the most part but since she is a late riser she rarely ate breakfast. She also consistently missed lunch and dinner on Wednesdays because of her part-time job. So she might have felt overcharged for meals. She left because she could get a much larger space for much less money at the nearby 55+ low income housing complex.

Most of the staff at Summit Glen are very friendly and helpful and the on site managers are very good, especially [names removed]. The only problems I see are with keeping enough, and good quality lower level staff such as maintenance and kitchen service. I think the meals are very good. The move in process was fine and the housekeeping is fine. I do recommend Summit Glen, but would recommend to anyone new that they make sure there are no maintenance problems with the apartment prior to move in or it will take a long time to complete once they have their money.

What I really like about Mulligan Park is I feel that I am in a safe place. Based on the experience I have had so far, I would recommend Mulligan Park to others, I am even trying to get some of my friends to move here.

My brother is living there. Based on my observations I would give an overall 4/5. It is a pleasant environment.

I wish I were counseled more on the transition to the new move for parents. I think it's an important and detailed step and I didn't fully understand all the ends and outs of care for parents. I did not fully understand about assistance and memory care.

The staff at The Woods at Holly Tree are lovely, but turnover is HIGH. At some point, housekeeping fell apart because of staff turnover. The food is very hit or miss in terms of quality - very disappointing. The building is well kept and the apartments are nice. Transportation offering is extremely limited - also disappointing. I'm not sure that I can strongly recommend this place, but it is a good economical option.

I am a resident at Olympus Ranch. I am satisfied with being here, the people are nice, the place is clean and doesn't smell bad. The food is good. I have no advice on any thing that needs to be improved, everything has been very good. I would recommend Olympus Ranch to others.

They are understaffed at Azalea Estates Gracious Retirement Living and it takes too long to sit for a meal. But the food is good. Like anything, there are some good meals and some not so great, but I like the variety. Most of the staff are really good, but there are a couple not so good. They really make an effort to help. We had no issues moving in. On the whole, I would highly recommend this facility to others.

Respectful, inviting, clean, well managed, enjoyable community. I moved in the beginning of March this year. I have a lovely studio apartment at Parkrose Chateau Gracious Retirement Living Community.

My loved one is currently a resident at Mulligan Park and overall it has been a good experience. The staff are very friendly and responsive to requests. Communication with the family is good. However, parking for visitors is very limited. The meals need some improvement, also. Overall, I have recommended the facility to others.

I understand it's an independent facility ... but they should really be more alert and check in more on their residents. They should also have a transportation vehicle for residents in wheel chairs ... I know there are residents that can not go up stairs ... my dad being one of them .. and I am u came to take advantage of the transportation that is provided due to this ... my dad pays a lot of money and can not utilize that ... also.. my dad is not comfortable going down to the dining area yet ...he has been in his room for weeks... they do not provide delivery of food unless the resident is sick .. that also is not ok .. for the amount of money that is being put out a month ...

The community we chose just felt like the right place. We toured a bunch of facilities, but Somerset felt the most homey and welcoming.

Massive turnover of staff is very concerning. The food is generally good but never hot and rarely even warm. I’ve been told the kitchen is not adequate for the amount of meals they are preparing. Seems like they should invest a little money and bump out where the trash patio is. Plenty of room for an additional stove and warming areas. Wish there were some younger residents. Instead of a 55+ community it could be called a 75+ community! Many of these facilities have a bar on premises, I know liability insurance is expensive but I think you could draw a more diverse community.

I think that I would recommend Bella Vista to others. My mom's biggest complaints are about the food and how long they have to sit for the meals, but she does like all of the activities that they have for the residents.