Shads Landing

9131 Benfield Rd, Charlotte, NC 28269

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Shads Landing in google map
street view of Shads Landing

About the community Shads Landing

Shads Landing provides a fulfilling, independent lifestyle in a welcoming environment.



Built upon ten-acres of beautifully landscaped grounds with a large pond at the center, Shads Landing offers you all the convenience of Charlotte with a lovely park-like setting to call their own. Yet we're close to shopping, fine dining, healthcare and many other unique attractions.

Our all-inclusive month-to-month rent covers:
- Private apartment suites
- Daily chef-prepared meals from scratch
- A variety of enriching activities
- Maintenance-free living
- Weekly housekeeping and linen service
- Local, scheduled transportation
- Most utilities including basic cable

Familiar Faces
From pleasant housekeepers, to attentive servers at mealtime, and helpful maintenance technicians who aare there when you need them, this community is the new extension of your family. We're here to make your life easier in any way we can.

Private apartment suites
Choose from a variety of comfortable senior living apartments in various sizes and configurations allowing you the freedom to furnish in any style that appeals to you.

Built with your comfort and safety in mind
Our easy-to-maneuver floor plans are ideal for seniors and we offer 24/7 emergency response services. We understand that...

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Senior Living Options Offered

Independent living

Pricing for Shads Landing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Shads Landing

Health Care Services

Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Physical therapist

Room Amenities

Wheelchair accessible showers
Bath tubs
Wi-fi/high-speed internet
Cable or satellite tv

Community Amenities

Transporation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Services

Beautician

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Barber shop

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Billiards lounge
Fitness center
Game room
Movie or theater room

Activities

Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services

Reviews for Shads Landing

3.9

(32 reviews)

Write a Review

Cleanliness

4.1

Care services

4.0

Staff

4.3

Meals & dining

3.7

Activities

4.1

Value for cost

4.0

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1-20 of 32 reviews
4.0
October 6, 2021
G W - Child of resident/client
Shads Landing a Good Place to Retire

I would tell others that the community has really nice staff. There has been staff turnover since my loved one has been here. Overall they have a good staff to take care of the residents. It is a friendly place as well.


5.0
August 5, 2021
anonymous - Toured community
Tour of Shads Landing

We had a great tour with Shads Landing and really liked this facility. The only issue is it is truly independent living and she needed more care and involvement with staff than they were able to provide.


3.0
July 8, 2021
anonymous - Toured community

Has some of what we need but not enough


4.0
June 11, 2021
anonymous - Toured community
My review of Shads Landing

Our family had a virtual experience and the communication with the staff was great they did a good job explaining everything to us. However, at the time the value was just to high for our family.


4.0
May 25, 2021
Tina P - Child of resident/client
Verified Review
A good place for a loved one

The location as worked out well for our family, and the campus the grounds here are beautiful. The availability and size of the room our loved one is in is working out perfectly, and we think the value for cost is reasonable.


4.0
April 26, 2021
anonymous - Child of resident/client
Verified Review
A bit expensive

We chose Shads Landing because of the availability at the time. The apartment sizes here are on the smaller side compared to others we looked at. I do think they could use improvement on the meals and the prices on the apartments as well. I would not recommend to others looking.


3.0
April 20, 2021
anonymous - Child of resident/client
Verified Review
It was okay for our short stay

Make sure you know that it definitely isn't close to an assisted living facility. It's very much so independent living. So make sure that your family member is aware of that and capable of doing everything on their own. The staff were fine. Sometimes I saw the front desk treating some of the residents a bit like children, for instance getting upset if they were there a little early for dinner. I just didn't think that was necessary. But overall, they were nice enough. I would recommend them to others. The other residents seemed happy enough.

Response from Shads Landing

May 11, 2021

Hello, thank you for taking the time to rate and review our community. You are correct that we are an independent senior living community, however our residents have the option of hiring third party caregivers should they need them. We appreciate you sharing this feedback, as we are always looking for ways to improve for our residents. Thank you


4.0
March 17, 2021
Anonymous - Toured community

Sales Leader-Shads Landing|Holiday Retirement Was a pleasure to work with very helpful answer all my questions which were the assistance with those questions [name removed] which I think you for giving me those questions were very helpful. The facility is very nice appears to be well organized and very accommodating in these trying times of Covid.


3.0
September 1, 2020
Anonymous - Loved one of resident/client
Shads Landing review, overall good community

Even though our loved one did not always participate in the activities they still had a lot to offer. The residents would go out on outings to different stores to shop at, they would even have entertainment groups come in and sing for the residents. The food most of the time was good, some days it was really good and other days it was just okay. Overall when you entered this community it was very nice, but the rooms could use some updating. The rooms do not have a central air unit in them so it is hard to keep the temperature regulated and comfortable.

Response from Shads Landing

April 28, 2021

Hi there, thank you for taking the time to rate and review our community. Our goal is to have happy residents and family members so your feedback is important to us. Thank you


5.0
August 31, 2020
Anonymous - Loved one of resident/client

Always keeping us informed.


0.5
August 11, 2020
Dr. Michael Gunter M.D. - Loved one of resident/client
dangerous facility

My mother was a resident at Shads Landing and during the Corona pandemic she suffered terribly primarily due to the complete lack of a plan on behalf of the administrators. All the residents were locked up in their rooms for months . This barbaric treatment of these elderly people caused enormous psycological as well as physical harm. MY MOTHER was even manhandeled at one point when she could not stand pacing her room any longer and wanted to walk the hallway. my mother is of course no longer a resident at Shads but she is currently unable to function at the same level as before her short stay . No testing of staff . No testing of any resident.Neglect beyond belief.

Response from Shads Landing

October 19, 2020

Hi there Michael, thank you for your review. At the time that your mother joined our community, all new residents were required to a 14 day quarantine to abide by infectious disease protocols. Our team has continued to work hard to provide our residents the best experience possible while also abiding by our protocols and remaining in accordance with national and local guidelines to ensure the safety of our residents. We understand that this has been a difficult time that we are navigating through together. If you would like to discuss your concerns further, please contact the community directly. Thank you


5.0
August 7, 2020
Steve - Loved one of resident/client
Parents in Shad's Landing for 3 years

I've had my parents in Shad's Landing for three years now. Without any reluctance, i must rate them five stars across the board. Of course, categories like "care services" have to be considered in the context of where they operate on the independent living to skilled care spectrum (closer, of course, to the former than the later). It certainly is more than a senior apartment; unless, you want it to serve as a senior apartment. Beyond meals, they have services, activities, and programs. Also, as it is an independent living arrangement, residents can have service providers come into their homes (and the staff can facilitate making connections to quality providers that service residents). All if this, positions them to fill a broad, yet, not too broad; and an appropriate space in the "spectrum" I referred to earlier. They manage this "appropriate environment" dynamic (if this makes sense) very well and, with tact and professionalism. Other than the infrequent ultra trivial complaint (e.g. they ran out of one of the options on the menu), I can think of no noteworthy "beefs". As it is more "communal" than living, say, in rural farmhouse, it is best if residents practice some flexibility and present themselves with an affable and pleasant demeanor. Though, if you choose, you can "keep to yourself" some without offending anyone. As my parents have been there for three years, there has been some staff turnover but, no more than you'd expect as people traverse through their work lives. Despite the normal turnover, there is consistency in the staffing. They must have effective leadership and processes to consistently maintain the caring, compassionate, pleasant, and professional staffing. We made the right decision in moving my parents into Shad's Landing. It positioned them in a safe, clean, and pleasant environment, run by a competent and caring staff, while adding some lifestyle enhancement options


5.0
August 6, 2020
C Williams - Loved one of resident/client
Exceptional Living Facility!

My parents have been a resident at Shad’s Landing for the past 5 years. The manager [name removed] and her team truly put the needs of all residents first. [name removed] is responsive and ensures that my parents needs are addressed as well leading the team by example. I am extremely please with this community and feel incredibly blessed to have my parents live here.


5.0
August 6, 2020
Nathan Tibbs - Loved one of resident/client
Verified Review
Best of the Best

All the staff at Shad's Landing is very efficient and helpful. They take all the proper precautions to make sure the community is secure and safe! Compared to many of the communities that have dealt with unfortunate outbreaks across the country, they have excelled making me and my family feel special and gained our total trust that all security measures during this Pandemic are enforced. My family is very happy with the tireless job that has been committed on this property. Thank you for all you do at Shad's Landing!


0.5
December 10, 2019
frank guid - Loved one of resident/client
not happy

my sister stay a total of 8 days before having to go to the hospital and then required assisted living I understand she need to pay for a whole month because she tied up the room in Sept but she has been charged for Oct I feel she has not being treated fairly because of this and addition issues I would not recommend this facility

Response from Shads Landing

October 19, 2020

Hi Frank, thank you for taking the time to share your feedback. We understand there was some confusion with the Auto Pay set up, and that our team tried to accommodate these unforeseen circumstances are well as they could given our lease commitment agreement. If you would like to discuss these concerns further, please feel free to contact the local team. Thank you


4.0
September 17, 2019
Stephen Cook - Loved one of resident/client
Constructive Review.

The quality of the facility is outstanding. The staff is courteous, helpful and friendly. The only negative could lead to problems in the future. This facility is grossly understaffed and many things go either undone or handled in an as necessary basis. The director is handling far too much and it could lead to a poor quality of life for the people living there. There is a definitive problem with Waterbugs/Roaches. I suspect that there is a root problem regarding the source of the infestation.


4.0
May 20, 2019
Anonymous - Toured community

Same operating company as Carmel Place but newer. Hallways are wider, but apartments smaller. Common areas seemed small except for the beautiful dining room.


3.0
November 16, 2018
Anonymous - Toured community

nice facility. Not as updated as ATRIA was. Hard to pinpoint drawbacks it just had an "older" feel, more like an "old folks home" than a vibrant place to live if that makes sense. rooms had cold feeling to them and were not very up to date. Just did not measure up, which could be why it is somewhat cheaper. did not like the "bill by the hour" caregiver feature. Seemed a little more ridged.


5.0
August 17, 2017
Anonymous - Loved one of resident/client
Verified Review
A great community

Things are going wonderful at this community. Mom is enjoying some of the daily activities and she is making friends. The staff have been wonderful to them. They have been courteous, receptive, helpful, kind and made them feel welcome. The food is excellent and the community is beautiful. I would recommend this community.


4.0
July 20, 2017
Anonymous - Loved one of resident/client
Verified Review
A pretty good community

The staff have been great and encouraging. The community is clean and the grounds are well maintained.The food is fine and they do offer daily activities. This community is close to family and I would recommend it.


Neighborhood around Shads Landing

See what the neighborhood has to offer and what’s nearby:

Shads Landing in google map

Frequently Asked Questions about Shads Landing

Shads Landing offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Shads Landing has received an average review rating of 3.9 based on 32 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.