Colonial Gardens

The assistant managers need to pay better attention to the needs of the residents. Sometimes they are not flexible or personable. They need to show more appreciation for the employees who care very much for the residents. These young employees work very hard for the little money they make. They laugh with the residents and bring joy to the community.

The meals have really declined in the last two months, and there is a two-hour window of service time for the food. The residents are very accepting and the staff is very helpful and friendly. I would recommend this community as long as you know meals are an issue.

The grounds are gorgeous, and immaculate. The inside is always clean. There is an opportunity for someone to go in an help change the linens and vacuum my loved ones room once a week. The community is extremely friendly and helpful. The staff know the resident's names and family members. They run a tight machine at Colonial Gardens. There is a safety button that the residents wear in case the residents need additional assistance. They have pull cords in the bathroom and kitchens for the residents to use. They offer a lot of activities for the residents, and they provide a calendar of activities for the residents to review. There is a hair salon on site as well. There is an additional care services on site, such as physical therapy and you pay extra for these services.

I'd recommend it. I've been pretty happy with them. The staff are very friendly, and my loved one is happy with them. His apartment is good and sufficient for his needs. There's a door that opens to the outside, which is nice to be able to come in without having to go through the whole facility. Really the only issue is the food. Sometimes they don't take into consideration that older people might need softer foods, and they serve things that are hard to chew. Especially the meats. But the taste is alright. Overall, I'm grateful to have found a good place for our loved one to be.

We really liked the facility itself. It had everything my loved one needed. Even on moving in, there were a couple of things she was very fussy about, for instance the wall color and the rug. And they accommodated us on those changes even before she moved. in. So that really set a good tone. A couple of the managers there were really terrific. They were very accommodating. My loved one lived on her own for more than 30 years, so this was a pretty big change for her. And they did a great job with her. There were a number of activities, and each month it would change. They had different themed activities, like a St Patty's theme for March, arts and crafts, bingo, exercise classes, yoga and such. They had some core things and then switched it up a little each month. My loved one was really neat herself, so it's hard to tell what housekeeping was doing vs. what she was doing. But her apartment was always spotless. I know they did at least light cleaning, like vacuuming and cleaning the bathrooms. And they did a good job of keeping the common areas neat and clean.

Generally we've had a positive experience all in all. It's just that he quality of the food could be improved. My loved one says it's just not tasteful, it's bland, the sandwiches are skimpy, and there's not a lot of variety. The staff are very good. They're all very friendly. It's very clean here. The activities are good as well, although a little restricted due to Covid. But overall we've had a good experience, and I would recommend it to others.

The community is well maintained. They have a great staff and they are friendly. One of the weak points is the food varies dramatically. Some of the meals looked good and others looked weak.

Overall, the community is always clean. The staff always treats the residents well. The staff has gone above and beyond with the residents. Our two relatives at the community have been very well taken care of. The staff has done a good job of accommodating for the changing needs my relatives. The price is right for the level of care they are able to provide. I think the community is well run and during the Covid-19 pandemic, they have done a good job keeping the residents safe.

I love it here!!!! But I am very afraid my rent will increase in a year and I will be extremely sad because I will not be able to afford it. Right now it takes just about my total income. and I don't know how to fix that issue due to my income will not chANGE

The day we moved our uncle was a whirlwind time. Colonial Gardens was incredible. They knew our urgency was real, they knew our uncle was in need and they made the process beyond easy. It was incredible. Everyday we are blessed beyond words for the entire staff. [Name removed], [Name removed], [Name removed], [Name removed] wife (forgive my memory ) are asssets to Colonial Gardens. They take incredible cqre of the residents, provide a safe, sound clean and secure family environment! The services and ancillary staff are tremendous. Thank you Colonial Gardens!!

This facility was wonderful. It was very clean and really nicely set up. If it was up to me my mother in law would choose to live here. I feel she would be very happy.

Mom really liked the size of the apartment. Which means that she can bring most of her "stuff" with her. Liked the "feel" of the place.

I have no complaints of how things are going for my loved one since she made the move into this community. I am comfortable with the quality of care the staff are providing her and they have been a delight to work with. She has had no issues with the meals and enjoys participating in the activities from time to time. Overall it is a very clean facility and I would recommend it to anyone.

My loved one's stay is going well so far. He gets the care that he needs. However, we are a bit concerned because the facility isn't as vibrant as the last facility that he was in.

I have to agree with the review of the managers at Colonial Gardens in Beverly, MA -they have no business being the managers of a “retirement” community - this is a facility that the residents are paying for and they are treated with disdain as the prior review stated. [Removed] feel it is a burden listening to the complaints of the residents. I don’t think they understand that these residents are paying their salaries and they should have a better understanding of their issues. This is the last chapter of their lives and they should be treated with dignity and not made to feel that their complaints go unheard. It is time for new managers who are caring, compassionate people and know how to listen and respect others! The food is also terrible and served like an institution and not a "retirement" community!

My loved one's stay at Colonial Gardens is going great! The facility is very clean and well maintained and the staff is very friendly and polite. For the most part, my loved one is very fond of the food, as well as the activities, such as bingo, that are offered at this facility. My main concern is that resident and family requests are not always given the care and attention that they require, but overall, this is a very nice facility!

My mother and I would defiantly recommend this community to a friend because the place is very nice and well maintained. The community provides housekeeping once a week. They also provide 3 meals a day, and they are well balanced, taste good, and provide a variety of options. The room my mother is in is very comfortable and she has her own balcony. The only thing I wish they would change is I wish they would have the option to take the meals up to the resident's bedrooms.

Don’t be fooled by the nice facilities. The managers here, Al and Cheryl [Removed], show nothing but disdain for the residents, and though it’s meant to be ‘independent living’ the place is filled with residents who need a greater level of care. Not to mention the fact that they can’t keep staff. Since my parents moved here, I couldn’t count the number of people they plough through in housekeeping, activities, and in the kitchen. Run!!!!

Beautiful environment and furnishings, gorgeous "restaurant-like" dining room with daily gourmet meal menu, lots of great amenities, nice, peaceful location. Was disappointed that the studio (in our budget) was much too small to accommodate anything more than a bed, nightstand and dresser. Would be perfect if it was only to be used as a bedroom, however I needed a seating area in the room, and this studio was not big enough for even an armchair.

Of those visited, the most affordable other than low-income rentals. Private pay only. Some units attractive. In a corporate park. Dull walking. Strange dining area like hotel lobby. Poor activities. Free stays elsewhere incl. UK.