Great Lakes Management

My loved one has only been there for a short amount of time due to them breaking a bon and having to be in the hospital or rehab the rest of the time. Our tour with the community was fine. The move in was on our own. The staff communication with the family has been good.

Overall, my mother-in-law has been happy with the facility/care. But like any place, some staff members are better than others in her opinion. I think there's sometimes limited space for activities. Also, sending emails/newsletters about upcoming family events would be nice. Maybe that's already done and we just haven't seen it.

We were pleased with everything overall.

We picked this community because of, proximity from my home, the size is smaller, and it really focuses on assisted living and memory care.

Our family had an in person tour and we were really excited about Glenn Hopkins because they are a catholic community and our loved one could go to mass there, however due to our loved one being blind and in a wheelchair he would need assistance being wheeled down to mass and that was an extra fee - laundry was an extra fee, if you wanted your meals brought to you it was an extra fee. So we were disappointed that it was nickel and dime what seemed like to be everything,

It is pretty clean and a great place.

We did enjoy the smaller scale of the community, the staff to residents ratio was very good. With them being a brand new community they were still working out the kinks. However based on the experience we have had so far we would recommend the NorBella Savage community

We chose The Glenn Hopkins because of the pricing and you cannot beat the friendliness. The staff is super friendly as are the residents. It is not clicky like some of the other places are. It is an older building, so it can get cold and they need window replacements. They are having trouble keeping kitchen staff which is why the food got a lower score. Overall I would still recommend them, they just need to make some improvements.

We had a virtual tour with this community. The tour was very good and they gave us lots of information. The staff was also very friendly and helpful.

This is a good facility. My mother has lived at the Glenn first in independent living, then in assisted living, and now in the memory care unit. The rooms are fine. Lots of choices and they are well maintained, comfortable, and appropriate for the level of care needed. Services vary depending on your loved one's needs. Staff are considerable, professional, and they have gone out of their way to make the facility feel like home to my mother. Naturally a few glitches arise here and there but nursing staff are always willing to listen and quick to remedy. Resident activities also vary based on a person's need.

My mother is doing well with her move to this community. She is still adjusting, but I do feel comfortable with her move to this community. This is a good, safe community, so far everything is working out well. The staff is good, they have been respectful, and polite. There are activities offered. All is well for us at this community, and I would recommend it.

I'am doing pretty well with my move to this community. Everything is working out pretty well, and I'am pleased with all they have done me. The staff is good, they have been very kind, and helpful. They do a good job with the cleanliness of the community. I'am comfortable with her move to the community, and I would recommend it.

I think The Glen is a nice place overall, but unfortunately they did not have any availability for the sort of care my loved one needed.

Things are going well for my parents, but it's difficult to transition for them since they lived in their house for 40 years. But the staff is very helpful and accommodating. The community offers so many activities so they are always busy. We have no complaints so far, The common areas are clean and well kept. The food is great, overall its a really good place to live.

Our time at The Glen Hopkins was an good time other then the fact that my husband was asked to leave do the fact he was being a little to active. I would it is a excellent community for the right individual with the right type of care that this community approves of. Looks very nice never had any concerns about the cleanliness of the place. There was a large staff here and I would say some most of them of great. The care here is great for the right person. I really enjoyed A Place For Mom and all the help their organization did for us. Patrica [removed] is an amazing women and I couldn't had done this with her help. I would say to anyone thinking about moving here find out ahead of time if your loved one and their level care is accepted here. Very grateful for A Place For Mom

Overall I'm very happy and I think my mother is very happy with everything. The only thing I can see that I have noticed is there could be more help for new people. New orientation help and getting the new people acclimated to all there is to do there, that seems to be lacking. Otherwise, I am very pleased. They are very helpful and very nice and it is a good choice.

I think they are doing a good job. Any issues we are having are more with my loved one than the facility itself. Cottagewood is a great place. The staff is friendly. Another really good thing is they have rules about pets, you can bring a small dog or some cats, we were told initially that because it was overweight for the limit, but they let him bring his dog anyway, they agreed to give it a chance on a trial basis. It's hard to give an overall rating since other places we saw were a little more upscale, and fancy, this was a little more down to earth feeling.

The place at St. Therese Southwest both looks and smells very clean. It is a very quiet and pleasant atmosphere with very friendly staff. I would say that it is probably not the best place for seniors who are still fairly active.

She is doing really well, it took a couple of weeks to get settled in. She is really taken a turn for the better, using her walker to get around. The one area that could be better is the food, and they are working on that, I just got a letter today, saying they are starting a new food service. The nurses and the aides are pretty good, and if anything comes up, they address it right away.