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8.2
Review Score
1011 Feltl Court, Hopkins, MN 55343
The community is in a accessible location. It is very clean. Staff are caring and accessible for residents, always greet you with a smile. Happy environment. Care is as good as can be expected - maintenance...
OverviewThe Glenn Hopkins (formerly St. Therese Southwest) has been providing exceptional service to the senior community for 30 years beginning in 1988. Our caring staff have a combined experience level of over 50 years in the senior care service industry. Many of our staff have extensive...
5200 Wayzata Blvd, Golden Valley, MN 55416
We chose Global pointe because it was the best fit for the care needs of my parents. The staff is very friendly and the team works hard to train and retain staff.
Global Pointe is a boutique-style senior community providing an intimate and distinctive setting. Located just minutes from downtown Minneapolis and Ridgedale Center, we are taking a fresh approach to senior living with a focus on carefully crafted dining experiences, life-enriching activities...
2120 Staphorst Lane, Holmen, WI 54636
14275 Joppa Ave S, Savage, MN 55378
Staff rocks great caregivers. They're kind and family oriented. I wish there were more opportunities to go outside in memory care as a group.
8700 Emery Pkwy N, Champlin, MN 55316
The staff are caring and have made this transition for my mom easier. The facility is clean. The food is good. It is peace of mind leaving my mom in their care between my visits. The activities have been a...
With only 40 apartments and high staff to resident ratios, NorBella fosters meaningful relationships, creates engaging experiences, and provides exceptional care. Assisted Living offers the ability to live in the comfort of their own apartment with peace of mind that a care team is available 24/7...
5501 American Blvd W, Bloomington, MN 55437
Friendly staff. Beautiful accommodations. Been a turnover of staff lately that has been upsetting to my mother in law. Staff is very friendly, though. Lots of activities as long as there isn't an outbreak...
Amira Choice Bloomington empowers seniors to live optimistically, confidently and with a sense of purpose. We provide supportive services and individualized care within a community where everyone can flourish. Conveniently located in Bloomington, Minnesota, our vibrant and pet-friendly senior...
2025 Michaud Way, Centerville, MN 55038
The staff are friendly and helpful. The facility is clean and very nice. Even though my family member chooses not to participate, they have many activities and try to get the residents involved. The fees...
Our beautiful location here in Centerville has been open since October 2022. We are just one of four NorBella communities in the Twin Cities. Our dynamic team brings together years of experience in Senior Living and brings a passion for senior care and our wonderful residents every day. One of...
4285 Fountain Hill Dr NE, Prior Lake, MN 55372
NorBella Prior Lake has been great across the board. The facility has clearly focused on providing compassionate and kind care to their residents.
This beautiful new community is tucked in a lovely setting in Prior Lake, offering a cozy boutique-style environment with only 40 apartments for assisted living and memory care. Residents have comfortable, studio-sized apartments with kitchenettes. Our chef does all the cooking—three delicious...
8715 Portland Ave S, Bloomington, MN 55420
There was a changeover of staff several months ago and things seemed to get better. There were a few questionable moments in the first several months. For memory care specifically. Staff seem to know [name...
407 8th St NW, Buffalo, MN 55313
Cottagewood Senior Communities Memory Care is an assisted living community that is located in the quiet town of Buffalo, Wright County, Minnesota. Our community is surrounded by lush green gardens and beautiful flower beds. Buffalo is a wonderful place to live and our community is within walking...
201 1st St NE, Buffalo, MN 55313
I think they are doing a good job. Any issues we are having are more with my loved one than the facility itself. Cottagewood is a great place. The staff is friendly. Another really good thing is they have...
Cottagewood Senior Community is an assisted living community located in the quiet town of Buffalo, MN. We have grounds that are professionally kept, and a huge fountain that greets everyone as they enter our facility. Buffalo is a small town with the kind of charm that visiting relatives will...
4130 55th Street NW Cottage 9, Rochester, MN 55901
Cottagewood Senior Communities Memory Care in Rochester, Olmsted County, Minnesota is an assisted living community specializing in memory care for seniors with Alzheimer’s and dementia. Our tranquil community offers a beautiful environment with walking paths and an abundance of flowering gardens....
4220 55th Street, NW, Rochester, MN 55901
My father has recently made the move into this community and I could have not picked a better place for him to go. The staff have all been perfect and I absolutely comfortable with the care they have been...
300 Bunting Lane, Mankato, MN 56001
This is a good community for care. I like knowing that the community us very clean and maintained. The community offers outstanding activities for all of the residents. The menu is good and I like knowing...
Cottagewood Senior Community Memory Care is an assisted living community located in breathtaking, Mankato, Minnesota. Mankato is home to Minnesota State University and its is known for its beautiful landscapes , backdrops and family values. Mankato has a number of parks and trails for visiting...
5300 Woodhill Road, Minnetonka, MN 55345
I would want others to know that we had a really great experience and I would recommend The Glen at Minnetonka to anyone looking for a senior living community for themselves or a loved one.
The Glenn by St. Therese Southwest is an assisted living located in the sprawling area of Minnetonka, MN. This area is known for its natural beauty and friendly residents. For most seniors, finding an area where they can retire is a top concern. There are so many different areas out there that a...
4600 41st Avenue North, Robbinsdale, MN 55422
227 Drew Ave SE, Madelia, MN 56062
205 First Ave East, Shakopee, MN 55379
116 1st Ave NW, New Prague, MN 56071
1900 Central Ave NE, Minneapolis, MN 55418
101 Fuller Street North, Shakopee, MN 55379
7022 Centerville Road, Centerville, MN 55038
4615 W. 123rd Street, Savage, MN 55378
21202 Old Lake George Blvd, Oak Grove, MN 55303
4735 W 123rd Suite # 400, Savage, MN 55378
Review Score
141 reviewsOut of 10
5 star
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4 star
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3 star
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2 star
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A Place for Mom has scored Great Lakes Management with 8.2 out of 10 using our proprietary review score based on 68 reviews in the last 2 years. Over all time, Great Lakes Management has 141 reviews with an average "overall experience" of 4.1 out of 5.
I appreciate [name removed] giving my Dad a great tour. This facility is in the mid-range for cost but the bedroom is small. The pro is that it is close to Southdale Mall.
3
3
3
3
3
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
I found this place to be too dark,it had dark woodwork, the hallways were rather narrow. It just was not inviting, actually rather depressing atmosphere. Otherwise it seemed to have all the necessary amenities.
3
3
3
3
3
The Glenn Minnetonka in Minnetonka, MN
4.3
(12 reviews)
Very nice but Dick felt it was a little too upscale for his needs and background, and he might not fit in.
3
3
3
3
3
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
Our experiences in this community have been good for the most part. The community looks great, they keep everything very nice and clean. Most of the staff is excellent while a few need more training and supervision, particularly some of the overnight personnel. The Care Unit section is understaffed for handling the special needs of some of the patients in that area. Many activities and special events are offered. The food is good. The management staff is friendly, helpful and cooperative with family.
5
3
3
3
3
The Glenn Minnetonka in Minnetonka, MN
4.3
(12 reviews)
Mother has been here 3+ years. Place is very clean, staff very friendly and helpful. Meals uninspired and bland, though most of the wait staff (mostly young students) are cheerful and friendly. Additional services are very expensive and a very poor value. Tenants are required to pay for cable, whether used or not. Med and nursing management easily add $350 to $500 per month, for minimal service, and management (Gentle Touch) is argumentative, defensive, and need to be checked on constantly.
4.5
4
1.5
3
3
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
Needs something less like city. Pond and benches near by would be nice.
3
3
3
3
3
Broadway Court in Robbinsdale, MN
3.0
(1 reviews)
St Therese in New Hope a wonderful place, but not a good fit for Mom, apt's too independent and removed for her situation. Place is not updated enough for w/c accessibility either! Activity room teeny, hallways narrow etc.
3
3
3
3
3
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
Large facility. Able to meet many different levels of care. Food choices good. Activities were average. Staff was involved with residents and residents knew the staff.
3
3
3
3
3
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
I have a dear friend who has lived here for several years. On multiple occasions she has told me about lack of adequate food offered- - ie, no bread for breakfast. This means no toast whatsoever. This has happened more than once. Other times, There was no dessert at dinner, or as a last ditch effort, a package of mediocre cookies were passed around. These are just a few of the complaints re food, there were more. And they were ongoing, it was not an isolated incident. These folks look forward to meal times and have prepaid for their meals. This poor service is horrific, IMHO. If I worked here and saw no bread available for breakfast, I'd hop in the car and run to the grocery store and buy a few loaves! I am really disappointed in their food service. When I told my friend I wanted to make a complaint about this, she begged me not to- she didn't want to make waves and said she would be very embarrassed. So I took no action. But I note these food issues were ongoing last year and I don't know if they have improved or not. I would not recommend this place, based on Their high food charges and poor food delivery.
2.5
2.5
2.5
2.5
2.5
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
After five months, there are still things to work out. At 98 years old, Mother is blind from macular degeneration and very hard of hearing. Some attendants do not announce who they are when they enter her room. They go in and out quickly, not giving her a chance to ask a question or request additional help, even 'tho she is paying for 15 minutes of service time each time they enter. It took three months just to get the food service people to follow her instructions to cut up her food. There are individuals in management and on the attendant staff who are very caring and responsive, but overall, there needs to be more training of the aides, especially considering the cost of care.
3
3
2
3
2
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
The Glenn Minnetonka is a beautiful place with lovely surroundings and right in the heart of senior-friendly Glen Lake area in Minnetonka. [name removed] is right next door, dentist, hair salon, two restaurants, post office, service station and tax prep are also close by. If you or a loved one do not require daily assistance, this is a good place for you. If you require services somewhere between basic assisted living (which is identical to independent living except for the meal plan) and care suites, this may NOT be the best place. Anything extra will cost you (escorts, meal delivery, safety checks, med administration, etc.) and the cost will vary from month to month depending on your needs. You will occasionally be urged to consider moving into the higher cost care suites because of this. Some of the aides are great, while others are curt and rough. The food service recently switched over in the fall of 2017 and has taken a nose dive in quality. Do your homework. Many Assisted Living communities now offer tiered service plans which are determined after a nurse performs an initial assessment meaning you will know yours monthly cost is going to be upfront.
5
2.5
3
3
2
The Glenn Minnetonka in Minnetonka, MN
4.3
(12 reviews)
They are doing well with the food and activites. They could do better with, communicating the billing procedures, and the leasing process. The administration staff is terrible.
4
2
5
No data collected
5
1
3
Amira Choice of Bloomington in Bloomington, MN
3.5
(11 reviews)
Beautiful place. Nice common areas and nice units with a variety of floor plans. Food is good with a nice variety. Assisted living plan is pretty much a farce. Weeks go by without anyone coming in to clean or do laundry. Daily nurse visits, what's that? The place is woefully understaffed. If you want a nice place to stay and not cook it's probably a good choice. If you need someone to come help you with something, I'd look elsewhere.
5
3
4
1
3
3
3
Amira Choice of Bloomington in Bloomington, MN
3.5
(11 reviews)
Our loved one really likes the apartment she has for what it is - it is upscale, clean, spacious and new which is actually what drew us to the community. However our loved one is needed and paying for certain services and unfortunately she is not getting them, so they could work more on bettering their follow through process.
4
4
3
No data collected
3
4
3
Amira Choice of Bloomington in Bloomington, MN
3.5
(11 reviews)
I would tell other families they're better off hiring home help than going here. I think that's true for any community. For what you pay for, you might as well hire your own help. One of the main reasons my loved one chose The Glenn Hopkins was the activities. They have an activities sheet that makes it look like they have all these activities, when in fact people don't show up for them. Before moving in, we explained that she really likes to play cards. They said they had tons of cards and Bridge players. After moving in, that was not the case. And they didn't really do anything to help with that either. She would show up for an activity, and there was nothing. They didn't have anything where they tried to integrate the person into the community. There was no real orientation/integration procedure. Also the food was not good. Often she was sick from it. It was very salty. And if she would ask for something simple like a banana, they wouldn't have it.
3
4
1
3
1
4
1
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
They promised my father timely assistance for toileting, e.g., and yet he waits much longer. I believe that they are chronically understaffed.
3.5
3.5
0.5
3
1
The Glenn Hopkins in Hopkins, MN
4.2
(55 reviews)
I told the director and the nurses why I was removing my husband after 9 days and they took notes to hopefully educate the nursing assistants or whoever are in charge of patients. But from things I have heard from hospice and others that go to norbella Savage nothing has changed. My CNAs for In-Home Care have serviced many facilities and I have heard many a Horror Story. Unfortunately, this is not just my opinion but I've heard from others that have told stories also that have been in there for one reason or another including clergy, hospice, physical therapy. I'm afraid that whole system is totally broken because it's extremely expensive and the care is given according to level of care and how many minutes it would take to do a specific task and then the patients are basically left on their own. It is strictly a money-making business.
5
3
4
1
No data collected
3
1
NorBella Prior Lake in Prior Lake, MN
3.6
(6 reviews)
They have a wonderful activities department. The facility is beautiful. Staff rarely interact with individuals , water at meals being provided at meals is inconsistent. In the last two months my Mom’s bedding was washed once in two months and she had three showers- they were offering them early in the morning before breakfast while she had been getting them at 10:00 without problems if they provided one. She frequently wore the same clothes morning and night for up to three days. They have dramatically raised rates - significantly higher than other homes.
5
1
1
1
5
1
1
Global Pointe Senior Living in Golden Valley, MN
4.4
(20 reviews)
Beautiful place and many employees are excellent but the leasing agent said whatever he thought we wanted to hear and even outright lied at times to get the sale. Just 10 WEEKS after we moved our dad in, they increased his rent 6%. They only offer month to month leases so with a month's notice, rent can go up anytime.
5
5
5
No data collected
3
2
2
Amira Choice of Bloomington in Bloomington, MN
3.5
(11 reviews)
My family members found this community. It has not been a good experience for me, but has been a good experience for my spouse. I would like to get out of here. Most of the staff is really good.
2
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3
3
5
2
No data collected
Global Pointe Senior Living in Golden Valley, MN
4.4
(20 reviews)
There are 25 total Great Lakes Management Facilities.
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