Century Park Associates

One of the biggest challenges of being a daughter is telling your 92-year-old dad that he can't live in his own home anymore. It was very important to find a facility that offered him all of the independence he desired, that was affordable, and provided support for those times when he needed extra help and attention. After looking at several places in Northwest Broward County, we found Garden Plaza at Inverrary, an independent living facility. [Name removed] in the sales office was an absolute angel in introducing us to the facility and talking us through the process of getting my dad moved in. [Name removed], the director, was incredibly efficient in addressing any bumps along the road. In fact, every staff member we encountered - from the dining room servers, receptionists, security guard, social director, and of course, administration - have offered superior and responsive customer service. I know it's early days in my father's stay at Garden Plaza but first impressions are usually spot on. It's a good sign when the staff and residents show genuine affection for each other! I highly recommend Garden Plaza at Inverrary as a first stop on your search for Independent Living options. Make sure you ask for [name removed] in sales. He was critical to smoothing out this transition for everybody involved and was an incredible blessing to my family.

Initially the Bridge at Paradise Valley was our first choice. The staff here were really great - but they were limited on their care. They did not take my dad because they felt that they would not be able to take care of his needs - in particular his diabetic care needs.

This is the best decision that we could have made for our loved ones. The overall care that they receive, has assisted in improving their health and this is a big plus for our loved ones and family. This community is close for the family to visit our loved ones. The doctors are close by as well to be able to take our loved ones to the doctors. The staff communication with the family has been really good. There is an open door policy for the family to meet with the staff or directors. There is also a community council to gain feedback from the residents to make changes in the community. There are three meals a day served to the residents and there are choices to choose from. The food has improved as there has been additional staff hired in the dining room.

Our family had an in person tour and we really did like the community it showed very well, but we had to disqualify them as a choice since they did not offer memory care and we knew that would be in our loved ones future.

The woman who we worked with was very nice and followed up promptly. Even to this day she will still follow up with us to check in and wish us happy holidays. They offered 3 different levels of care here. I thought they had a really great set up, but unfortunately it was just too expensive for what my loved one would be able to afford.

Overall it is a very well run community in all aspects. I cannot think of any improvements for them at this time. My loved one is quite happy there. It is a wonderful place.

They do everything well. We picked this community, because they have large rooms, it's clean, and friendly. The offer activiites, such as; exercise, lap pool, bingo and cards, cooking, woodworking, and cross stitch.

It's a great community! The only thing is that my loved one has just been moved up to level 4 care and we are trying to figure out how often he is looked into. I think our expectations were too high for frequency. We have to remember that it is an Assisted Living facility. They offer all kind of daily games, such as; Bingo, cards, foam ball bowling, balloon volleyball, live singing, church and bible studies, ice cream party's on Fridays and Sundays, Happy Hour with adult beverages, and live animals come every few months like a petting zoo. They have movie nights in the activity room.

My loved one likes the food. They have a lot of activities available, but my loved one does not participate.Overall, it's pretty expensive. We picked this communty, because my loved one liked the food, avalability, and it was a convient location. The staff seems to be outstanding. I would recommend to other families.

What really stood out to us at first was the friendliness of the staff members and their follow up. We have already recommended this community to other families and we will continue to do so.

We feel grateful to have Mom at The Bridge. It has been a good place for her. It's clean and neat. From what we can see, they're taking care of her and doing what they said they would do in our interview. Mom tells me that the food is good aside from the fact that they don't really serve a lot of vegetables.

Other than the walk way being exposed to the elements - for example on windy days if you in the walk way it can be chilly and since the flooring is concrete if it rains there is a chance of it freezing. However besides that it is a very nice community and everybody there is so friendly. We have already recommended this community to other families and we will continue to do so.

I've appreciated the attitude of the staff. They've given me the image of this is really my home and they truly seem to serve us in ways that make me feel t home. I', basically an independent spirit. I choose to do what I can for myself and I feel I am allowed to do so here. I am allowed the freedom of doing for myself of what I can and getting help for what I need. Thank you.

I am very pleased to be a resident. The staff is caring and pleasant. I feel they treat me a family

Very happy.

Both the administration and care personnel are competent, compassionate, and affirmative. We are very well cared for and also entertained. Residents are respected, the building is safe. The company is outstanding.

What we really like about The Bridge at Inverrary is the warmth of the staff. Our family experienced this from day one when we met with the director [name removed]. Also, the facilities are clean and cheerful.

They do everything well. Especially all of the employees. They are all amazing. I would definitely recommend them for anyone looking for their services. We toured several places. The Bridge by far was the cleanest and "happiest" place. The most important part was they worked hard to adjust to accommodate my loved ones special needs and I feel she is safe and well cared for there. I feel they go above and beyond and treat residents like family.

The Team at Highland Cove is outstanding. They truly care about the residents there. The community is clean and inviting. The food is delicious. Feels like home. I highly recommend Highland Cove!!