The Bridge at Mount Vernon

The place is nice along with the community. The care is not where it's supposed to be. The attention to the resident's call buttons and having to wait a bit before staff comes in is not good. I believe the care could be a bit better.

The staff and the care they have for the residents are standout items to me.

We are soooo grateful for The Bridge and their amazing staff. They have bent over backwards to assist us in getting the details arranged for moving my Great aunt and Uncle into their apartment and care at The Bridge. The environment is bright and cheery, the food is gourmet, the caregivers are excellent and very attentive and patient. The all inclusive arrangements are sso affordable compared to other facilities, and the atmosphere is so welcoming...it feels like a luxurious home. The transportation and arrangements for therapies and Medical appts are set up as needed by the staff at the Bridge..as well as opportunities for social outings and shopping as well. We count our blessings that we were referred to the Bridge! Thank you!

I went to a lot of places and I initially liked The Bridge because the apartments had a new fell to them. Some of the other places looked a bit old. The Bridge is bright, light, and airy; it drew me in. Other places were $1000 more for a view but you had to be able to stand up to see the view, and the carpet was unappealing in other places. The Bridge cleans the main hallway's carpet periodically, but it maybe could use cleaning more often, it's a light color so it shows more traffic easily. There are only 25 residents at The Bridge, so it's small but they can hold more residents. The apartment rent and care services are all including in one fee, unlike mom's previous home that charged for every additional service. If she needs help dressing the staff meets that need without charging extra. Another thing they do which is really good is they have certain medicines on hand and as long as the resident's doctor has preapproved their use, the staff can administer anti-diarrhea or constipation medicine if it is unexpectedly needed. I was really impressed by that. And because The Bridge is a smaller facility everyone, or mostly everyone, eats all at the same time. The staff rounds up all the residents so that they don't miss their meals. They also offer hospice care here. The great thing about The Bridge is they offer care where it is needed; they know and understand my concerns and what I think my mom needs in the way of services.