Wingate Residences on the East Side

It has been a difficult transition for our loved one but the director [name removed] has just been so incredible to our family and [name removed] who works up at the front desk is outstanding. The dining experience is great the girls working there serving the meals are wonderful but the food is just a little so so. Our loved one has not taken advantage of the activities as of yet but they have so many different things for the residents to do there.

Wingate Residences is a beautiful facility and our loved ones apartment is a very good size that is clean, and well appointed.

My mother in law was a resident at Wingate Residences on the East Side for many years. She was very happy there and it felt like home. Staff were attentive and caring. The meals were wonderful and the special events were a highlight for her. I wouldn’t hesitate to recommend Wingate residences.

My mother-in-law lived in a lovely apt. here for 2.5 years. Our family was impressed with the caring floor staff, activities, and meals. Unfortunately, near the end of Mom's time at Wingate, she had a medical crisis and was put on hospice, just at the time a new Nursing Director came on board. This Director exhibited a very troubling ignorance about hospice and end of life care. In the days preceding Mom's death, when she could no longer swallow, hospice left specific orders to quit force-feeding her, but this Nursing Director made her staff continue - resulting in painful episodes of Mom aspirating and vomiting. On our mom’s last day of life, the Nursing Director refused to administer comfort meds until confronted by the hospice nurse. The reason I'm not leaving a single star is that the Wingate Corp leaders took the matter extremely seriously, immediately arranging training about end of life care for the Nursing Dir. and her staff.

Every time I visit my mother there I am more impressed with the staff and the way things are so well run. It is a continuing rising level of pleasure and satisfaction to witness again and again the care and thought that goes into every aspect of this charming place. Look no further!

I have a loved one here and she is attended to with gentle interest and a strong sense of being encouraged to move about and experience movies, games, and meals in the dining room. They brought her out of her shell and made her a lovely home to be in and where it is easy to be relaxed and happy!! The staff, from the top down are exceptional!!

Recommended. Good care, convenient location.

Very careful and keeping residents safe. You all have done a great job.

I want to praise the staff at Wingate on the East Side for their prompt and compassionate response to a referral that I made on behalf of a patient. They were flexible with schedules, interviews and special requests, and were very adaptable when our plans changed. I was always able to reach individuals there for questions and concerns, and they made the admissions process extremely manageable. I would like to especially mention [name removed], RN and [name removed] for their focused attention and caring.

I would recommend going to take a tour. I highly recommend it. The activities include: online concerts, bingo, physical activities, swimming pool. There are also afternoon lectures by the staff. They have some afternoon snacks. They are allowing visits in the lobby or outside and supplies for their residents rooms.

[Name removed] gave mom and I some awesome information that really helped us decide that Mom is not ready for assisted live yet. Wingate is a beautiful home and I will consider Wingate when mom is ready.

Wingate is within walking distance of a bank, grocery store and pharmacy, near cultural activities. It provides transportation to there and to doctors. Health care is flexible and residents can most often stay in their room or apartment as they age and need extra care. Physical exercise is provided via a gym with individualized plans. Swimming pool and whirlpool and classes. A memory care unit is attached to the facility. Food is individually cooked and varied. Programs include many interesting and varied events - book club, poetry, music, art, attractive outdoor area near a river, bike path is adjacent. Most residents have a close relative near, by and some are spouses of residents in memory care unit. The atmosphere is permissive and protective. The building is wired for computers and there is a computer lab and teacher. [removed] building is not easily repaired if computers don't function well. Wingate bought Epoch 2 years ago and new carpets are needed and promised. Slow progress!

Dad has enjoyed his many years at Wingate. Activities are great, and everyone smiles. Food is ok, but perhaps needs to be a bit more diverse. Overall, very pleased with experience.

Living at Wingate provides me what I need each day.

Great staff overall. The renovations while probably a good idea, are cold and uninviting. What was a welcoming 'country kitchen' us now granite counter tops - looks like a kitchen in a new development house. Most residents are in their 90s- new owners should remember that. otherwise, good care, nice people. Especially like the pool table and pool.

I do like Wingate

Beautiful place for my loved one to live. Great help, very considerate and friendly. I recommend.

I have a parent in memory care at Wingate. Everyone has been helpful from the start. They listen to my concerns and share developments that have seen. They are patient. The place is very clean and the staff is steady, meaning they have worked there many years, which I find reassuring.

Excellent living conditions