Anchor Bay at Pocasset

The experience has been good for my loved ones and family, overall. The community seems to be understaffed and this is the reason for my rating of a 3. My loved ones have experienced a lot of delays in getting requests resolved that they have spoken to the community about.

They are very responsive and caring at this community. They genuinely listen when there is any concern. They also get right back with any questions and have given us a lot of confidence that my loved one is really cared for.

This community has friendly personnel and residents. There is always something to do and this is just a good place to live. There are work out programs 5 days a week. They also have a chorus that sings from time to time, entertainment that comes in a few times a week, card games, and board games, all kinds of things for the residents to do.

We chose Anchor Bay because of the proximity as well as their quick response time. The staff were super helpful with getting everything set up and moved in. The room size for assisted living was on the smaller side, but it worked for what she needed at the time. I would recommend to others looking.

The activities are opening back up, we can say that have done a fantastic job and doing their best getting the activities back. It is certainly a clean and beautiful place, physically the building and rooms are very nice. However, the people there have just been so easy to work with, and they sincerely have our loved ones best interest in mind.

We chose Anchor Bay at Pocasset at the time because of the cost of the facility. The apartment sizes here are really nice. It is hard to give an assessment right now because of the restrictions from covid that are still in place. So far my mom has been happy with it so I am happy.

The community is very neat and clean and well taken care of. I am very pleased here in the community. There are lots of actives to do and the other residents are very friendly. The staff does a great job and are also very friendly. I would recommend this community to others.

The entire experience of moving your loved one from their family home into a community is emotional and difficult , but when done at the right time to the right place, it can be a beautiful experience. Anchor Bay is that experience for us. The staff are warm, loving, compassion, kind, and treat the residents with resident. The staff have been very aware and understanding of my mom's needs which has meant so much to us. We could n't be more grateful that we found Anchor Bay.

Nursing staff not informed of changes to Mom's care by Nursing Supervisor. Communication is poor. Some days bathroom was not cleaned properly. Care services that were paid for were not given without reminders from family.

Loved the atmosphere and the friendliness. The appearance and cleanliness met expectations. Within his price range.

I have no complaints about how things went for my loved one and I during our tour of this community. The staff where on time to our tour and made sure to answer any questions we had for them in detail. I liked the open floor plan and all of the great amenities they had to offer all of the residents. Overall great place and I would recommend it to anyone.

There were a few things that have concerned me since my friend moved into Brookdale Pocasset Bay.One day she wasn't feeling well. She was in her room all day and no one did a "wellness" check on her. I feel like they should be more attentive if a patient is ill. There was another thing, the one of the housekeepers broke a very valuable trinket.She didn't report but I think she should have. Other than that it's a very nice place. I've eaten lunch with her a few times and the food is very good. She liked that the community is in a familiar area and they gave her a special to move in.

My mother-in law has been a resident since 2008. She lived there in her own apt. She is now 97. While looking for assisted living alternatives & with some assets still left in the bank. We were concerned about whether if once her assets ran out, she could stay there & once reliant on Medicaid, that there would be a room available for her. We were told by the social worker to take the available room immediately while she still had a couple of months worth of rent payments left & that Medicaid would kick-in after that & she would be set.........This is not the case & we were told by the Director that we would have to make other arrangements for her once her funds ran out...... Stay tuned. State & Federal agencies are being contacted by the facility to see what their final determination will be.

Pocasset Bay Retirement Living is going very well so far. I'm really happy here. They are very helpful and accommodating. My apartment is lovely. I am very content with this facility. So far so good. I have no complaints.

The community is great over all. It's very clean, and it's a good value for the money. However, I do find that the staff isn't as inclusive as I would like to see them be with the residents.

We toured this community when we were looking into care options for a loved one. This seemed like a nice place overall, but I did not like the fact that residents using medicaid waivers were limited to shared rooms.

My Dad seems to be enjoying himself here. It is a nice place, and the people are all very friendly. The staff have all been very friendly, and they take good care of the place. Although we hear complaints about specific meals here and there, in general Dad seems to enjoy the food. We've had small issues here and there, but they've all been easy to take care of, we haven't had any major problems. Their rates have been very reasonable compared to others we looked at.

It was good; however, the food. Everytihng was pasta, so being a diabetic, having high blood pressure, they had pasta for every single thing and they didn't havew any choices like weight watchers or low sodium or something like that. For whatever reason, it seems to have a major turnover in staff, they switched management and there was a lot of turnover. It didn't really affect her care, but it was upsetting to her not to have the same people taking care of her.

They were only here for about a week before they had to go to the hospital and then when they were re evaluated Pacasset said they couldn't take them anymore. It doesn't have fireproof walls, it is less expensive than some other ones, but they do not have the rehab so if they need to go to the hospital and can't come back to Pocasset you have to scuttle around looking for a nursing home at the last minute because they won't take you.